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Position Title: Key Sales manager.
Experience : 7+ Year
Location :Mumbai, Pune,Bangalore
Working Mode :Remote
Primay Skills :Key Account Manager or similar role, with a minimum of 5 years in IT
infrastructure sales, software and hardware sales, and cloud/SaaS sales,B2B Sales , B2C Sales.
Qualification:Any Engineering/ Computers degree.
Responsibilities:
- Develop and execute strategic account plans to drive business growth and meet sales targets in the Mumbai region.
- Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
- Understand client requirements and align company products and services to meet their needs effectively.
- Collaborate with internal teams, including sales, marketing, and product development,to ensure seamless delivery of solutions to clients.
- Identify new business opportunities within existing accounts and expand the company's footprint within the region.
- Act as a trusted advisor to clients, providing insights and recommendations on industry trends, best practices, and emerging technologies.
- Negotiate contracts and agreements with clients, ensuring terms are favorable and in line with company objectives.
- Stay updated on market trends, competitor activities, and industry developments to identify potential risks and opportunities.
- Prepare regular reports and updates on account activities, sales performance, and revenue forecasts
Requirements:
- Bachelor’s degree in business administration, Sales, Marketing, or related field. MBA preferred.
- Proven experience as a Key Account Manager or similar role, with a minimum of 5 years in IT infrastructure sales, software and hardware sales, and cloud/SaaS sales.
- Demonstrated success in managing large accounts and driving revenue growth.
- Strong negotiation and communication skills, with the ability to articulate complex concepts to diverse audiences.
- Excellent interpersonal skills and the ability to build rapport with clients and internal stakeholders.
- Strategic thinker with a customer-centric approach and a proactive attitude towards problem-solving.
- Familiarity with CRM software and other sales productivity tools.
- Knowledge of the IT industry landscape, including market trends, competitors, and emerging technologies.
Company Description
Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.
At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.
About the team
Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.
Responsibilities
- Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
- Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
- Can break down complex technical solutions into abstractions that the rest of the team and understand
- Can investigate and solve complex bugs, performance, and scalability issues
- Collaborates with multiple agile teams to ensure their solutions integrate effectively
- Track work in ticketing system (JIRA)
- Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
- Other duties as assigned.
Desired skills & experience
- A minimum 10+ years industry experience
- Masters in CS or equivalent
- Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS.
- Experience operating Cloud Foundry in production environments
- Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.)
- Experience deploying and/or operating ELK stack
- Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry)
- Experience working with monitoring and observability tools (We use Datadog and New Relic)
- Familiarity with working with PostgreSQL and MongoDB
- Background working in a multi-platform environment (Linux, Windows)
- Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS)
- Familiarity with Agile/Scrum/Kanban methodologies
- Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.)
Additional Skills
- Expert programming skills in relevant languages
- Exceptional analytical and problem-solving skills
- Strong communication and collaboration skills
- Deep understanding of modern software architecture
- Deep domain knowledge of the industry, platform, and existing processes
- Fault-tolerant design & maintenance
- Knowledge and understanding of modern software programming/engineering.
- Product delivery lifecycle - requirement refinement through ops
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers
- Determining business needs via consultation, business analysis, and targeted observations.
- Assessing existing IT infrastructure and recommending improvements.
- Developing and configuring customized SAP solutions.
- Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
- Deploying SAP solutions and ensuring smooth system integration.
- Troubleshooting and resolving issues to optimize performance.
- Providing SAP system support and end-user training.
- Performing rigorous documentation of SAP processes and presenting progress reports.
- Ensuring compliance with industry regulations.
- Keeping abreast of the latest SAP offerings, updates, and developments.
Leading IT MNC Company
Greeting!!
Hiring Services Sales-Manager For IT Infra # IT MNC Company
Location : Gurugram/Chennai (work from office)
Experience : 7 - 12 Years.
Notice Period: Immediate /15 days/30 days.
Job Description
Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.
Key Job Functions
- Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
- Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
- Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
- Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
- Generate New business & Acquire New Logos through existing contacts, connects & sources
- Building and maintaining strong, long-lasting customer relationships with the customers.
- Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
- Negotiate business contracts and agreements to maximize profit.
- Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
- Ability to understand the customer needs and their business requirement
- Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
- Timely response to all Request for proposals & Information request
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
- Prepare & present reports on account and opportunity status.
- Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
- Assist delivery team with high severity requests or issue escalations as needed.
Required Skills & experience.
- BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
- Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
- Minimum 3-4 years of IT Infrastructure Services Sales experience.
- Very good understanding of IT landscape (Server, Storage, Networking & Security).
- Fair understanding on Service delivery methodologies and frameworks
- Fair understanding of tools & services automation technologies.
- Knowledge of strategic, conceptual, consultative selling
- Flexibility and adaptability with Pro-active approach to customer engagement.
- Experience of engaging with business and IT functions in customer organizations.
- Experience in responding to large Services RFP’s.
- Solid experience with using CRM software and MS Office (particularly MS Excel)
- Understanding of opportunity management lifecycle.
Good experience with US Tax Terms and Visas.
End to End Sourcing.
Excellent Communication Skills.
Hybrid Mode
Location:Bangalore
Cab Facility Provided
Salary:Best In Industry
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform. We have two broader development phases to achieve our mission.
candidate will be responsible for automating the deployment of cloud infrastructure and services to
support application development and hosting (architecting, engineering, deploying, and operationally
managing the underlying logical and physical cloud computing infrastructure).
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless,
microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
● Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with
a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team
● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud
Storage, Networking in general
● Collaborate with Product Management and Product Engineering teams to drive excellence in
Google Cloud products and features.
● Ensures efficient data storage and processing functions in accordance with company security
policies and best practices in cloud security.
● Ensuring scaled database setup/montioring with near zero downtime
Key Skills:
● Hands-on software development experience in Python, NodeJS, or Java
● 5+ years of Linux/Unix Administration monitoring, reliability, and security of Linux-based, online,
high-traffic services and Web/eCommerce properties
● 5+ years of production experience in large-scale cloud-based Infrastructure (GCP preferred)
● Strong experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk,
Dynatrace, Nagios, etc.
● Hands-on experience with AWS Cloud – EC2, S3 Buckets, RDS
● Hands-on experience with Infrastructure as a Code (e.g., cloud formation, ARM, Terraform,
Ansible, Chef, Puppet) and Version control tools
● Hands-on experience with configuration management (Chef/Ansible)
● Experience in designing High Availability infrastructure and planning for Disaster Recovery
solutions
● Knowledgeable in networking and security Familiar with GCP services (in Databases, Containers,
Compute, stores, etc) with comfort in GCP serverless technologies
● Exposure to Linkerd, Helm charts, and Ambassador is mandatory
● Experience with Big Data on GCP BigQuery, Pub/Sub, Dataproc, and Dataflow is plus
● Experience with Groovy and writing Jenkinsfile
● Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
● Experience with message buses (e.g. Apache Kafka, NATS)
Regards
Team Merito
TECHNICAL Project Manager
GormalOne LLP. Mumbai IN
GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.
We are looking for a Project manager who will be instrumental in the planning and management of both IT and IT-related projects. As a Technical Project Manager, you are required to have a high level of technical expertise as well as organization, leadership, and communication skills.
Responsibilities
- Responsible for project planning and delivery. Ensure scope for all the projects are delivered to meet the business need as per the agreed schedule, scope, quality, and cost. Lead project planning effort in the creation of project plans, tasks, and schedules
- Conduct high level scoping, impact and risk assessment, schedule, and resource requirements for the successful delivery of the projects to the agreed scope.
- Organize and facilitate regular project scrum to track project tasks and dependency.
- Identify, assess, track and mitigate issues and risks at multiple levels
- Work closely with various teams internally & the user side to ensure delivery of solutions and deployment as per requirement.
- Drive effective teamwork, communication, collaboration, overcome obstacles, resolve conflicts, and commitment across multiple disparate groups with competing priorities.
- Responsible for the overall health of the projects by monitoring schedule, budget, milestones, and benefits attainment, project risk control, and project governance.
- Ensure that realistic project plans are prepared and maintained & all activities are tracked against the plan, providing regular and accurate reports to Management.
- Responsible for change control, gaining agreement for CRs to the projects from the product owner and other relevant stakeholders.
- Provide weekly / regular project updates to the Program Management Office.
- Work towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned, project archives, etc.
- Hiring, training, and developing new employees to meet organizational needs
- Reviewing employee performance evaluations and providing feedback on areas for improvement.
Certifications Required
- Project Management Professional (PMP) or Prince 2 foundation/practitioner.
- Certified Scrum Master (CSM)
Skills and Capabilities
Essentials
- Min 3-5 years of technical project management experience with overall 5-10 years of IT services experience.
- Excellent project management skills to develop a business case and deliver solutions to the user with oversight of technical solution implementation.
- Proven experience in managing projects using agile methodologies such as agile scrum. Good knowledge of tools like Jira, Azure DevOps, MS Projects, Confluence, etc.
- Experience in managing projects in a variety of technologies (e.g. Java, .Net, etc.)
- A high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- Strong analytical and quantitative skills in order to gather insights from data to identify underlying issues
- Ability to thrive in a fast-paced, Scrum/Agile development environment with the ability to multi-task and respond flexibly to change
- Deal well with ambiguity and changing deadlines while keeping the focus on delivering results.
- Strong and effective project leader who can prioritize well and communicate effectively.
- Comfortable in getting hands dirty in day-to-day tasks to get things done
- Experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Experience in handling different phases of the project's life cycle from requirement gathering until steady-state handover.
- Proficient in written and spoken English in a business setting.
Soft Skills required:
- Strong analytical skills
- Strong written documentation skills
- Strong presentation skills
- Good communication skills and able to communicate at all levels
- Ability to work well in a diverse environment and proven ability to influence others to achieve positive outcomes
Kindly note: Salary shall be commensurate with qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.
A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.
Responsibilities:
- Conduct an architectural system evaluation.
- Analyze the technology environment.
- Define a collaboration framework.
- Analyze technical and business requirements.
- Define a procedure and process to ensure solution delivery.
- Create a solution prototype.
- Take part in the technology selection.
- Comply with strategic guidelines and architecture.
- Control the solution development.
- Collaborate with project management and IT development teams.
- Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
- Strong knowledge of VDI solutions and Edge Computing.
- Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
- Excellent knowledge of solution designing and documenting solutions.
- Building solutions and technical documents which are relevant for the successful execution of projects.
- Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
- Good technical writing skills.
- Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
- Solution compliance with various laws should be known.
- Good communication skills both – written and spoken.
Requirements and Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Minimum of 3+ years experience in the Information Technology field
- Minimum of 2+ years experience in solution building
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required computer infrastructure and data center environments.
- Outstanding team-player skills and ability to delegate responsibilities effectively
Added Advantage
- Any HCI Related certificate to prove the credibility.
Age Limit : below 45 years
We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.
Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.
Responsibilities:
- Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
- Must have experience in Data Center Infrastructure management.
- Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
- End to end Project management experience.
- Ability to manage and guide the team towards the successful completion of projects.
- Excellent internal personal skills.
- Excellent spoken and written communication.
- Must have a calm mind to understand problems and critically think about the given problems.
- Should have the knack to tackle customer queries and interact on ongoing projects.
- Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
- Must have soft skills that are essential for customer engagement, and team handling.
- Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.
Requirements and Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Minimum of 6+ years experience in the Information Technology field
- Minimum of 3+ years experience in management
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required computer infrastructure and data center environments.
- Outstanding leadership skills and ability to delegate responsibilities effectively
Nice to Have
- MBA or Master’s degree preferred
Age Limit below 45 years.
Looking for candidates who can join within 15 days.
A.P.T Portfolio, a high frequency trading firm that specialises in Quantitative Trading & Investment Strategies.Founded in November 2009, it has been a major liquidity provider in global Stock markets.
As a manager, you would be incharge of managing the devops team and your remit shall include the following
- Private Cloud - Design & maintain a high performance and reliable network architecture to support HPC applications
- Scheduling Tool - Implement and maintain a HPC scheduling technology like Kubernetes, Hadoop YARN Mesos, HTCondor or Nomad for processing & scheduling analytical jobs. Implement controls which allow analytical jobs to seamlessly utilize ideal capacity on the private cloud.
- Security - Implementing best security practices and implementing data isolation policy between different divisions internally.
- Capacity Sizing - Monitor private cloud usage and share details with different teams. Plan capacity enhancements on a quarterly basis.
- Storage solution - Optimize storage solutions like NetApp, EMC, Quobyte for analytical jobs. Monitor their performance on a daily basis to identify issues early.
- NFS - Implement and optimize latest version of NFS for our use case.
- Public Cloud - Drive AWS/Google-Cloud utilization in the firm for increasing efficiency, improving collaboration and for reducing cost. Maintain the environment for our existing use cases. Further explore potential areas of using public cloud within the firm.
- BackUps - Identify and automate back up of all crucial data/binary/code etc in a secured manner at such duration warranted by the use case. Ensure that recovery from back-up is tested and seamless.
- Access Control - Maintain password less access control and improve security over time. Minimize failures for automated job due to unsuccessful logins.
- Operating System -Plan, test and roll out new operating system for all production, simulation and desktop environments. Work closely with developers to highlight new performance enhancements capabilities of new versions.
- Configuration management -Work closely with DevOps/ development team to freeze configurations/playbook for various teams & internal applications. Deploy and maintain standard tools such as Ansible, Puppet, chef etc for the same.
- Data Storage & Security Planning - Maintain a tight control of root access on various devices. Ensure root access is rolled back as soon the desired objective is achieved.
- Audit access logs on devices. Use third party tools to put in a monitoring mechanism for early detection of any suspicious activity.
- Maintaining all third party tools used for development and collaboration - This shall include maintaining a fault tolerant environment for GIT/Perforce, productivity tools such as Slack/Microsoft team, build tools like Jenkins/Bamboo etc
Qualifications
- Bachelors or Masters Level Degree, preferably in CSE/IT
- 10+ years of relevant experience in sys-admin function
- Must have strong knowledge of IT Infrastructure, Linux, Networking and grid.
- Must have strong grasp of automation & Data management tools.
- Efficient in scripting languages and python
Desirables
- Professional attitude, co-operative and mature approach to work, must be focused, structured and well considered, troubleshooting skills.
- Exhibit a high level of individual initiative and ownership, effectively collaborate with other team members.
APT Portfolio is an equal opportunity employer
Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .
Skills
- Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously
- Excellent customer approach, interpersonal and influencing skills
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.
Job Responsibilities:
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
- Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
- Attracting new clients by innovating and overseeing the sales process for the business.
- Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
- Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
- Research and identify new market opportunities.
- Creates and conducts effective presentation and product demos
- Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
- Consistently meet and exceed sales targets
- Foster a collaborative environment within the organization.
- Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
- Prepare and deliver pitches to potential investors.
- Create and conduct proposal and presentation based on clients’ needs and closing of orders
- Be responsible for conduct webinar about our product.
- Provide timely weekly, monthly and quarterly sales reports
- Client Relationship management
JOB DESCRIPTION
- Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
- Design and develop a scalable IT infrastructure that benefits the organization.
- Take part in IT strategic planning activities that reflect the future vision of the organization.
- Introduce cost-effective best practices related to the needs of the business needs of the organization.
- Research and recommend solutions that circumvent potential technical issues.
- Provide high levels of customer service as it pertains to enterprise infrastructure.
- Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
- Take charge of available client databases, networks, storage, servers, directories, and other technology services.
- Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
- Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
- Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
- Create and document proper installation and configuration procedures.
- Assist in handling software distributions and software updates and patches.
- Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
- Create, update, and manage IT policies.
- Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management
KEY Proficiencies
* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.
* Minimum 10 years of experience in the above mentioned fields.
A fast-growing SaaS commerce company permanent WFH & Office
Network Admin
What is the role?
As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Key responsibilities
- From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
- Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
- Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
- Provide desktop support to the employees and manage the IT helpdesk.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Responsible for capacity, storage planning, and database performance.
- Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
- Represent the IT department during various internal and external ISMS and Quality audits.
- Maintaining the register of all the IT Assets, Including hardware's and Software's.
- Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
- Maintain procedures and reports that provide technical support to the entire organization.
- Support the implementation of new solutions or applications for the organization.
- Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.
What are we looking for?
- 5+ years of database, network administration, or system administration experience.
- Strong communication, organizational, problem-solving and time management skills.
- Ability to work independently and apply analytical skills.
- Familiarity with various operating systems and platforms.
- BSc/BA in Information Technology, Computer Science, or a related discipline.
- Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.
Whom will you work with?
This is an individual contributor role and you will be reporting to the Head – HR & Admin.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
at 22by7 Solutions
Why 22by7?
Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.
The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.
Dedicated 24*7 support team
We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.
Culture that has been voted as a Great Place to Work by the People of 22by7
Highly credible and competent Team Members
True work life integration and balance
Other benefits like Medical Insurance, Covid Care, and support structure over and above
About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
Global Cloud Messaging Leader
What you will do:
- Making systems more efficient, more reliable and more secure
- Communicating across internal and external organizations
What you need to have:
- Minimum 12 years of experience
- Experience in IT Infra, IT Ops, Hardware and network connectivity
- Knowledge on VM ware, AWS cloud
- Experience in Monitoring tools
- Working knowledge on Unix /Linux
- Experience in security, network and compliance frameworks
- Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
Major System integration company in Bangalore
Sales representative with good sales, communication, negotiation and documentation skills.
Ability to handle pressure, manage relationship with the top management of the customer and should convince customer to buy I.T. hardware portfolio like laptops, desktops, related accessories, software, datacentre products and others.
Having worked in a similar domain doing sales lead calls for similar products (HP, HPE, Dell, Lenovo, Microsoft, AWS) would be preferred. Candidates who have sold to Indian customers or consumers needed.
The role includes complete sales cycle from generating an opportunity to nurturing to negotiations to clusure to logging the order to followup on delivery to payment collection to managing the customer.
Should be good in reporting and documentation work and adept in tools like MS excel, word, powerpoint.
- Builds business by identifying and selling prospects; maintaining relationships with clients.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analysing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.