11+ IT security Jobs in Ahmedabad | IT security Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

We are seeking a skilled and experienced MERN Stack Developer to join our development team. The ideal candidate will have in-depth knowledge of MongoDB, Express.js, React.js, and Node.js, along with a passion for building high-performance, scalable web applications.

Key Responsibilities:

• Develop, test, and deploy robust and scalable web applications using the MERN stack.
• Design and maintain RESTful APIs and integrate front-end with back-end logic.
• Work closely with UI/UX designers to implement design specifications.
• Optimize applications for maximum speed and scalability.
• Write clean, reusable, and well-documented code.
• Collaborate with cross-functional teams including designers, product managers, and other developers.
• Perform unit and integration testing.
• Stay up-to-date with emerging technologies and industry trends.

Required Skills & Qualifications:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Hands-on experience with MongoDB, Express.js, React.js, and Node.js.
• Knowledge of modern front-end build pipelines and tools (Webpack, Babel, etc.).
• Experience with version control systems like Git.
• Good understanding of database design and management.
• Familiarity with Agile/Scrum methodologies.
• Excellent problem-solving and debugging skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with Next.js or React Native is a plus.
• Knowledge of CI/CD pipelines.
• Understanding of cloud platforms like AWS, Azure, or GCP.

Job Description: Project Manager

Experience: 7+ Years

Job Location: Nr. Iskcon Mega Mall, SG Highway, Ahmedabad (WFO Only)

Job Description:

We are looking for an experienced Project Manager (PM), responsible for owning projects from start to finish. This role would involve managing the client relationship from an initial discovery process, through solution design and delivery, ensuring that deliverables are high-quality, optimally solve the client’s problems, and are delivered on time and on budget. The PM’s goal is to ensure that the end-to-end experience of working exceeds the client’s expectations.

What you will be doing:

• Liaise with clients and other stakeholders involved to determine and document the scope of the project.
• Collaborate with team members to prepare estimations for the project.
• Create project plans from the scope of work after collaborating with the internal team. 
• Regular management of tasks, allocation, prioritization and due dates for smooth execution of the project.
• Plan and execute daily scrum across multiple projects.
• Track project plans to ensure milestones are met on a consistent basis.
• Ensuring the requirement documentation is created properly and managed.
• Communicate project status with management, team members, and other stakeholders on an ongoing basis. Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan. 
• Manage changes to the scope, schedule, costs, and timelines for the project.
• Prepare for and facilitate client meetings
• Facilitate clear communication as a single point of contact from the client to the team. 
• Create and maintain project documentation.
• Participate in project retrospectives and work closely with the management team to regularly improve protocols and processes.

Must Haves:

• Minimum 7+ years of experience in an IT Service company with exposure to managing multiple International Projects at a time. .
• Technical Educational background is a must; B.E/BTech. 
• Excellent communicator. You must be fluent in speaking and writing English.
• Skilled in project management and decision making.
• Experience with Agile process and methods.
• Experience in working closely with multiple stakeholders like Designers, Developers, QA Leaders, etc. 
• Ability to collaborate and work with people from different backgrounds/skillset.
• Proficient with Microsoft Office and Google Suite applications. Experience working with project management tools like JIRA/ Asana / Click Up / Trello
• Requires very little direction.

About Analyticsliv:

We are a Google Partner Agency & Google Tag Manager Certified Partner that believes that when the right set of people forms a team they can achieve formidable things. India's Digital industry is going to grow 10-fold in the next 5 years and we intend to play a strong role in that growth. If you think you have the potential to pace up with a fast growth process driven organization, we are waiting to hear from you.

Requirements:

• Bachelor's degree in Marketing or a related business or technology field
• Experience with Google Analytics 4 reporting in depth (default & custom) & Universal Analytics
• Extensive digital expertise including digital measurement and associated data and technology platforms
• In depth knowledge of the Google Analytics KPIs
• Ability to identify data quality issues, navigate multiple data sources, and work to resolve data quality issues.
• Ability to create impactful dashboards using Data Visualization tools
• Experience analysing web analytics data
• Strong analytical skills with high attention to detail
• Excellent verbal and written communication skills

Perks:

• Exposure to global brands and large-scale campaign management.
• Supportive and growth-oriented work culture.
• 5 Days working
• Flexible working hours
• Mediclaim working hours
• Maternity Leave benefits
• Paternity Leave benefits
• Birthday Leave benefits
• Yearly Performance Incentives
• Bereavement Leave 

Key Responsibilities:-

-Content Creation - Research and create scripts for social media banner or videos for marketing campaigns and content calendars.

-Digital Marketing Strategy - Collaborate with team members to develop and execute digital marketing strategies that align with company goals.

-Social Media Management - Develop and manage social media profiles of clients to grow followers, user engagement and brand reputation

-Paid Ads Campaign Management - Designing promotional campaigns on Meta, Google Ads, LinkedIn Ads etc. to fetch leads for clients with strategic offers

-Reporting & Analysis - Track and report the performance of digital marketing campaigns using analytics tools.

What We’re Looking For

a) Creative Minds - Thinkers who love experimenting with new ideas and thrive in a fast-paced environment.

b) Independent Personality: Ambitious individuals who know how to get the job done on their own

Qualifications

Education: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.

Experience: 1+ year(s) of experience in Digital Marketing, Content Creation, or Social Media Management.

Excellent Communication Skills in Written and Spoken English

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.

Location: Ahmedabad, Gujarat

Responsibilities:

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field
• 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

• 2+ Years of hands-on experience in design, architect, developing and delivering
• cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications
• using Microsoft Visual Studio/VS for MAC.
• Mobile application development fundamentals (Android/iOS - Xamarin)
• Experience in designing and developing custom controls for Android, Windows
• and iOS.
• Should have a strong knowledge of OOPS and intermediate knowledge of
• front-end GUI design and development.
• Working knowledge of data parsing, storing and related patterns.
• Strong in C#, the .NET framework and object oriented programming patterns and
• practices.
• Expertise in MVVM pattern. Code sharing patterns such as dependency service,
• service locator.
• Solid foundation in data structures, algorithms, and object orientation design.
• Knowledge on Agile and Scrum approach is must.
• Demonstrate ability to apply Microsoft Practices and Patterns as guided by the
• Architect.
• Knowledge of Drawing Library will be an added benefit.
• Good to have experience in Unit Test case writing, JSON formation and parsing.

• Develop, implement and optimize new features and existing features in the
• application
• Assist/Perform Unit Testing and Bug fixing.
• Understanding client requirement and suggest optimised solutions.
• Code refactoring as per the TDD(Test Driven Development) guidelines.
• Keeping the project and libraries upto date with latest available
• Integrating external library into existing code base as per client requirements.
• Deploy application to store and App center.

JOB DESCRIPTION

Designation - Area Sales Manager

Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA

Experience – Min 5 years

• Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
• Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
• Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
• Managing, training and providing overall guidance to the sales of an assigned territory
• Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities