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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

About The Role

The Administrative Coordinator will play a pivotal role in ensuring operational efficiency within our organization. As an Administrative Coordinator, you will be responsible for coordinating shipping logistics, managing travel arrangements, organizing events, overseeing tools and software access, addressing queries from key stakeholders, preparing expense reports, handling office supplies, systematically filing documents, and collaborating with the Accounts team on accounting. Your contribution will be essential in maintaining seamless administrative processes and supporting overall organizational productivity.

What Describes You Best

● Bachelors of Commerce or equivalent (Strong background in Accounting)

● 1.5-3 years of experience in Office administration with involvement in Accounts

● Prior experience in Tech Company preferred

Skills

● Excellent networking and resource mobilization skills

● Excellent Communication and Coordination skills

● Good organizational and time management skills

● Good negotiation skills

● Basic understanding of Excel

● Basic understanding of Banking and accounting

● Good Problem-solving skills

Additional note : Must be open to travel/commute as necessary

What will you Own

• The Administrative Coordinator will take the ownership of smooth operations by executing on required shipping, travel, events, stakeholder queries, expenses, supplies, documents, banking, software and device issues, and collaborating with the Accounts department.
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How will you spend your time at Eclat

● Providing Financial and Administrative Support: Managing expense reports, payroll management, handling bank-

related tasks, employee entry-exit formalities, overseeing office supplies, and providing general administrative support.

● Handling Communication and Access Control: Managing operational communication, answering calls and emails on operations related queries, while also managing access control to tools and software.

● Vendor Management

● Coordinating Shipping and Logistics: Overseeing shipping processes for devices, onboarding kits, prizes, certificates

and gifts.

● Managing Travel and Events: Arranging travel plans, accommodations, and scheduling in-house and external events.

● Continuously Improving Processes: Identifying opportunities for process enhancement, contributing to overall administrative efficiency.

Why Join Us

● Be a part of our growth story as we aim to take leadership position in international markets ● Opportunity to manage and lead global teams and channel partner network

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing

● Healthy work/life balance offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

Must have exp in Django. [ Mandatory]

• The ability to problem-solve and critically think.
• High level of knowledge of Python and the Django framework.
• Familiarity with event driven programming as well as the MVC.
• Good understanding of SQL databases.
• Good understanding of REST APIs.

Role & Responsibilities:

• Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
• Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with the internal team.
• Transform business and design needs into innovative products.
• Drive all projects to completion within deadlines.
• Perform thorough testing to find issues ahead of time.
• Engineering software needs a more precise analysis & coding skillset 
• Enhance skillset by working with fortune 500 clients
• Interacting with the internal team. 

Qualifications:

• B.E in computer science or related fields.
• Hands-on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem-solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery, HTML/CSS.
• Self-Motivated, flexible & Innovative.

MERN Stack Developer

2.5+ YEARS

Roles and Responsibility

Working experience as a MERN Stack Developer.

Design, code and manage large scale services using cutting edge technologies (NodeJs, ReactJS/AngularJS/VueJs etc).

In-depth knowledge of NodeJS.

Creating secure RESTful-based web services in XML or JSON.

Good knowledge in ECMAScript(6/7/8) is essential.

Strong fundamentals in Data Structures and Algorithms.

Experience implementing applications using Angular or React.

Should have an working experience with state management, React Hooks, React Fragments etc.

Should have a good Knowledge of Redux, Flux, and Webpack.

Writing the test case for components.

Experience working with Docker, Redis, MySQL, MongoDB.

Comfortable taking challenges and learning new technologies.

Excellent communication skills and client-facing experience.

Ability to mentor and build the team.

Knowledge of code versioning tools such as Git, Bitbucket or SVN.

Knowledge of the following will be considered as an advantage

Experience with Socket.IO for Real time communications.

Consumer Web Development Experience for High-Traffic, Public Facing web applications.

Caching with Redis For Speedy Performance.

Experience with cloud message APIs.

Knowledge of GraphQL, PostgreSQL.

Knowledge of NextJs.

Knowledge of any frameworks of NodeJS.

Experience with Progressive Web applications.

Knowledge of SSR.

Technical:

• Rich experience with .NET Core (MVC)
• Strong C# and object-oriented programming skills
• Working knowledge of MSSQL 2016 or Above
• Html5, CSS3, LINQ, Entity Framework 6.X
• Provide best practices for Client-Side scripting using JQuery, ReactJS
• Previous experience with Web API, Restful APIs
• Core Architecture and Design Patterns (Builder, Generic Repository)
• Proficient understanding of code versioning tools (e.g. GIT, Azure DevOps)
• Experience with IoT projects would be added advantage

Non Technical:

• Effective Communication skills
• Good Listener & Interpersonal Skills
• Excellent Team Player
• Troubleshooting and Problem Solving Skills
• Assist with other areas of the Application Development Life Cycle as needed
• Required Test Driven Development Approach

Roles & Responsibilities:

• Able to attend Daily Scrum meetings
• Familiar with Agile Development Methodologies (Scrum/Kanban)
• Participate in peer-reviews for solutions related to coding.
• Help Team Leader to manage the flow of day-to-day operations
• Able to work with minimal supervision
• Maintain high standards of application quality within the team by establishing good practices and habits.

Dear Candidate

Greetings from App Ideas Infotech Pvt Ltd

Designation: Business Development Executive

Min. Experience:- 0 to 1 Year

Job Location: A’bad (Nikol)

Bond:- 1 Year

Salary :- No bar for right candidate (Depends on Skills and experience)

Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others

Roles & Responsibilities:-

• Interest in Online Marketing
• Experience in bidding profiles will be an extra advantage
• Lead Generation through Bidding, Email Marketing, Social Media Marketing
• Good Communication skills
• Clients Communication & Other
  
  

Benefits of working with our company:-

• Only 5 days working,
• We provide training,
• Great Career enhancement opportunity,
• Excellent learning opportunities,
• Paid Leaves, festival leaves, Cultural events, Month end party and others

If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.

With Regards,

Trusha Kachhadiya

HR Executive

App Ideas Infotech Pvt Ltd

Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com