11+ IT asset management Jobs in Delhi, NCR and Gurgaon | IT asset management Job openings in Delhi, NCR and Gurgaon

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

Job Title: Real Estate Sales Executive

Job Summary:

We are seeking a dynamic and results-driven Real Estate Sales Executive to join our team. The ideal candidate will be responsible for generating leads, managing client relationships, promoting properties, and closing sales to achieve company targets.

Key Responsibilities:

• Identify and generate new sales leads through networking, referrals, and marketing activities
• Meet potential clients to understand their property requirements and budget
• Present, promote, and show residential and/or commercial properties to clients
• Provide accurate information on pricing, availability, legal requirements, and market trends
• Negotiate terms of sales and assist clients through the buying or leasing process
• Prepare and follow up on proposals, agreements, and documentation
• Maintain strong relationships with existing and prospective clients
• Achieve individual and team sales targets
• Keep records of client interactions and sales activities

Requirements & Qualifications:

• Proven experience in real estate sales or a similar sales role
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team
• Target-oriented with a positive and proactive attitude
• Good knowledge of the local real estate market is an advantage
• Basic computer skills (CRM, MS Office, email)
• Bachelor’s degree or equivalent qualification preferred

Job Title: Customer Support Executive – Travel Industry

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.

Key Responsibilities

• Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
• Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
• Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
• Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
• Maintain records of customer interactions and ensure all queries are closed within TAT.
• Deliver excellent customer service with a positive attitude and clear communication.
• Manage escalations professionally and strive for first-contact resolution.
• 
  

Required Skills & Qualifications

• Excellent communication skills (verbal & written).
• Customer-first attitude with strong problem-solving abilities.
• Ability to handle stressful situations calmly and professionally.
• Basic computer knowledge (MS Office, email handling).
• Ability to work in rotational shifts if required.
• 
  

Preferred Qualifications

• Graduate in any stream.
• Experience in customer support (travel/airline/hospitality) is a plus.
• Freshers with strong communication skills are also welcome.

Looking for an analytical and detail-oriented research analyst to assist in improving the operations and decision-making of our business. The research analyst's responsibilities include researching, collecting, analyzing, and interpreting data, and using the data to guide the business's decision-making. A research analyst should be prepared to work in various sectors, such as marketing, business operations, and finance.

To be a successful research analyst, you should have excellent mathematical, critical thinking, and communication skills. You should be flexible and able to work independently or in a team.

Responsibilities:

• Analyzing past operations' results and performing variance analyses.
• Identifying and analyzing trends and forecasts and recommending improvements to the business processes.
• Researching market trends, conducting surveys, analyzing data from competitors, and analyzing the business's operations, expenditures, and customer retention to identify patterns of potential issues or improvements.
• Using data analysis and interpretations to guide the decision-making of the business.
• Using operations data to develop pricing models and identify areas for improvement.
• Using statistical, economic, and data modeling techniques and tools.
• Organizing and analyzing data, creating charts and graphs, and presenting your findings to the leadership team.
• Providing recommendations to improve future business operations.
• Organizing and storing data for future research projects.
• Testing processes, policies, and protocols for efficiency and improvements.

Job Responsibilities -

● Identifying and onboarding the potential DSAs and Channel partners from open market

● Build and strengthen relationships with new and existing partners to drive business targets

● Provide day to day operational support to your channel partners

● Responsible for driving monthly sales targets and respective business metrics

Job Requirements -

● Excellent sales skills, e.g. rapport building and negotiation skills

● Good written and verbal communication skills

● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and

LAP)

● Own Conveyance and strong local industry network are preferred for this role

● Fluency in the regional language will be an additional benefit

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Qualifications:

• M Tech/ B Tech/ BE/ MCA/ MS in Computer Science, Information Technology, or equivalent.

• The degree must be obtained through a regular on-campus program from a recognized university.

• Proven experience as a .NET Developer with 4-9 years of relevant work experience.

• Strong proficiency in Dot Net and MVC architecture.

• Experience with MySQL database management.

• Knowledge of front-end technologies such as HTML, CSS, and JavaScript.

About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.

Job Overview: We are seeking a highly skilled Sr. Manager who can lead our Developer Team with a minimum of 12-15 years of professional experience. The ideal candidate should also demonstrate expertise in working as L2 level SDM. This is an exciting opportunity to join our dynamic IT team.

Note: Kindly share your updated resume with below required details:

Total Experience:

Ready to relocate (Yes/No):

Current annual CTC:

Expected annual CTC:

Current Location:

Notice Period:

Reason for leaving:

Responsibilities:

§ Leads a team in developing high-quality software for major technology firms.

§ Ensures team success, growth, and productivity, providing training and mentorship.

§ Participates in meetings, contributing to development strategies and product roadmap.

§ Reacts quickly to emerging technologies, producing significant feature enhancements.

§ Sets clear expectations for direct reports, meets regularly for one-on-one discussions.

§ Develops plans for team members' long-term growth with some assistance from division lead.

§ Serves as a role model for good coding practices and functions effectively as a Level 2 Software Development Engineer (L2 SDE).

§ Sets high expectations for the team, effectively communicates expectations, and provides feedback.

§ Identifies tasks and responsibilities for direct reports to foster their growth.

§ Drives large projects to completion and is viewed as a technical leader in a large domain.

§ Coordinates with others to deliver products requiring multiple components.

Requirements:

§ Provide constructive feedback to team members and demonstrate conflict resolution skills within and across teams.

§ Communicate effectively with users, technical teams, and management to gather requirements, identify tasks, estimate timelines, and meet production deadlines.

§ Apply professional software engineering best practices throughout the software development life cycle.

§ Offer technical guidance on architecture, code review, and best practices.

§ Possess 12-15 years of software development experience and minimum 10-12 years of team leadership experience.

§ Exhibit knowledge in computer science fundamentals, including object-oriented design, data structures, and algorithms.

§ Fluent in Java or a similar object-oriented language.

§ Implement and consume large-scale web services with strong problem-solving skills.

§ Desired experience and skills include excellent written and verbal communication, contribution to software design documentation, and ability to present complex technical designs concisely.

§ Work with relational and NoSQL databases and build highly scalable distributed software systems.

§ Backend skills: Spring boot, NodeJS, Python, Cloud computing environment, Vue.JS, Python, PHP-Go, Django, Docker, GO etc.

§ Required frontend skills: Flutter, Angular, JS, ReactJS.

§ Cloud platform skills: AWS (CloudFront, Elastic Beanstalk, ACM, S3, EC2, Lambda), GCP (VM Instance, Cloud Run, App Engine), Firebase (Cloud Messaging, Hosting, Dynamic Links).

§ DNS management on various providers like GoDaddy, BigRock, and Google Domain.

§ Deployment of web services on different cloud platforms, including expertise in WordPress deployment and management.

§ Proficient in Apache Solr, Apache Tomcat, Apache Httpd, NginX.

§ Experience taking a project from scoping requirements through actual launch.

Job Type: On site

Job Location: Will be disclosed.

Employment Type: Permanent

Compensation: Best fit as per industry standard

How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at rahulATauditorsdeskDOTin  

Please indicate "Application for SDM" in the subject line.

*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.

**********

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for the development of a new highly responsive, web-based user interface
• Construct visualizations that can depict vast amounts of data.
• Work and collaborate with the rest of the development team
• Work with the product team, backend team and server teams.
• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
• Developing new user-facing features using React and Redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Good time-management, interpersonal and communication skills.
• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications and Key Skills

• Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
• Prior Experience with a Product Based Company is a Plus.
• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
• Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
• Should be able to work with designers to transform wireframes into Screens.
• Should be able to integrate screens to business logic and architect database schema to ensure complete design.

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

We are looking for a creative storyteller aka Content writer who is digital savvy and has a good hold on brand content strategy and initiatives. The successful candidate will be responsible for building brand content across all internal as well as external platforms. Most importantly, this individual should have a high sense of ownership, who can conceptualize and strategize our visual and written content endeavours.

Role & Responsibilities:

Work closely with business and product managers to understand content strategy objectives and deliverables.

Strong project manager with the ability to engage productively and successfully with key stakeholders from creative, media, marketing, product, and research teams.

Look after short form of content such as push notifications, SMS, emails & social media; as well as SEO driven long form of organic and paid content.

Understand impact of content on overall customer engagement and prioritize tasks accordingly.

Establish guidelines and best practices across teams on content generation.

Qualifications & Skills:

Demonstrated ability to manage multiple projects - prioritization, planning and task delegation.

Have experience in both long form and short form of content.

Excellent written and verbal communication skills

Good organisational and time-management/team building skills

Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science or related field
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.