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Job description
We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an
in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.
Key Responsibilities:-
The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure
· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments
· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals
· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security
· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems
· Software & Systems Administration: Manage Microsoft 365 administration.
· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools
· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets
· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development
· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness
· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed
· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.
· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.
Preferred Skills:-
. Experience with SOC 2, ISO 27001, or similar security frameworks.
. Experience with advanced firewall configurations and network
architecture.
Job Type: Full-time
Benefits:
- Paid sick time
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- IT management: 2 years (Required)
Work Location: In person
About us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective
· Create standardized tooling and templates for development teams to create CI/CD pipelines
· Ensure infrastructure is created and maintained using terraform
· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.
· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation
· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs
You should apply, if you
1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)
2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.
3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning
4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool
5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s
6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)
7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.
8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
- Minimum 3+ yrs of Experience in DevOps with AWS Platform
- • Strong AWS knowledge and experience
- • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
- • Experience with IAC tools Terraform
- • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
- • Significant experience with Linux operating system environments
- • Experience with infrastructure scripting solutions such as Python/Shell scripting
- • Must have experience in designing Infrastructure automation framework.
- • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
- • Excellent problem-solving, Log Analysis and troubleshooting skills
- • Experience in setting up centralized logging for system (EKS, EC2) and application
- • Process-oriented with great documentation skills
- • Ability to work effectively within a team and with minimal supervision
Key Responsibilities
• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
•Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively
We are looking for an excellent experienced person in the Dev-Ops field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a DevOps Engineer, you will be responsible for managing and building upon the infrastructure that supports our data intelligence platform. You'll also be involved in building tools and establishing processes to empower developers to
deploy and release their code seamlessly.
Responsibilities
The ideal DevOps Engineers possess a solid understanding of system internals and distributed systems.
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems,
servers, and environments
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable
application
Configuration management tools (Ansible/Chef/Puppet), Cloud
Service Providers (AWS/DigitalOcean), Docker+Kubernetes ecosystem is a plus.
Should be able to make key decisions for our infrastructure,
networking and security.
Manipulation of shell scripts during migration and DB connection.
Monitor Production Server Health of different parameters (CPU Load, Physical Memory, Swap Memory and Setup Monitoring tool to
Monitor Production Servers Health, Nagios
Created Alerts and configured monitoring of specified metrics to
manage their cloud infrastructure efficiently.
Setup/Managing VPC, Subnets; make connection between different zones; blocking suspicious ip/subnet via ACL.
Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade
AWS resources (CPU, Memory, EBS)
The candidate would be Responsible for managing microservices at scale maintain the compute and storage infrastructure for various product teams.
Strong Knowledge about Configuration Management Tools like –
Ansible, Chef, Puppet
Extensively worked with Change tracking tools like JIRA and log
Analysis, Maintaining documents of production server error log's
reports.
Experienced in Troubleshooting, Backup, and Recovery
Excellent Knowledge of Cloud Service Providers like – AWS, Digital
Ocean
Good Knowledge about Docker, Kubernetes eco-system.
Proficient understanding of code versioning tools, such as Git
Must have experience working in an automated environment.
Good knowledge of Amazon Web Service Architects like – Amazon EC2, Amazon S3 (Amazon Glacier), Amazon VPC, Amazon Cloud Watch.
Scheduling jobs using crontab, Create SWAP Memory
Proficient Knowledge about Access Management (IAM)
Must have expertise in Maven, Jenkins, Chef, SVN, GitHub, Tomcat, Linux, etc.
Candidate Should have good knowledge about GCP.
EducationalQualifications
B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
EXPERIENCE: 2-6 yr
- Must have a minimum of 3 years of experience in managing AWS resources and automating CI/CD pipelines.
- Strong scripting skills in PowerShell, Python or Bash be able to build and administer CI/CD pipelines.
- Knowledge of infrastructure tools like Cloud Formation, Terraform, Ansible.
- Experience with microservices and/or event-driven architecture.
- Experience using containerization technologies (Docker, ECS, Kubernetes, Mesos or Vagrant).
- Strong practical Windows and Linux system administration skills in the cloud.
- Understanding of DNS, NFS, TCP/IP and other protocols.
- Knowledge of secure SDLC, OWASP top 10 and CWE/SANS top 25.
- Deep understanding of Web Sockets and their functioning. Hands on experience of ElasticCache, Redis, ECS or EKS. Installation, configuration and management of Apache or Nginx web server, Apache/Tomcat Application Server, configure SSL certificates, setup reverse proxy.
- Exposure to RDBMS (MySQL, SQL Server, Aurora, etc.) is a plus.
- Exposure to programming languages like JAVA, PHP, SQL is a plus.
- AWS Developer or AWS SysOps Administrator certification is a plus.
- AWS Solutions Architect Certification experience is a plus.
- Experience building Blue/Green, Canary or other zero down time deployment strategies, advanced understanding of VPC, EC2 Route53 IAM, Lambda is a plus.
Hiring for one MNC client for Gurgaon location
Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc
- At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Experience using DevOps methodology and Infrastructure as Code
- Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
- Infrastructure as code – Terraform, Cloudformation, etc
- Strong experience deploying and managing infrastructure with Terraform
- Automated provisioning and configuration management – Ansible, Chef, Puppet
- Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
- Improve CI/CD processes, support software builds and CI/CD of the development departments
- Develop, maintain, and optimize automated deployment code for development, test, staging and production environments
Technical Experience/Knowledge Needed :
- Cloud-hosted services environment.
- Proven ability to work in a Cloud-based environment.
- Ability to manage and maintain Cloud Infrastructure on AWS
- Must have strong experience in technologies such as Dockers, Kubernetes, Functions, etc.
- Knowledge in orchestration tools Ansible
- Experience with ELK Stack
- Strong knowledge in Micro Services, Container-based architecture and the corresponding deployment tools and techniques.
- Hands-on knowledge of implementing multi-staged CI / CD with tools like Jenkins and Git.
- Sound knowledge on tools like Kibana, Kafka, Grafana, Instana and so on.
- Proficient in bash Scripting Languages.
- Must have in-depth knowledge of Clustering, Load Balancing, High Availability and Disaster Recovery, Auto Scaling, etc.
-
AWS Certified Solutions Architect or/and Linux System Administrator
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- No objection to working night shifts as the production support team works on 24*7 basis. Hence, rotational shifts will be assigned to the candidates weekly to get equal opportunity to work in a day and night shifts. But if you get candidates willing to work the night shift on a need basis, discuss with us.
- Early Joining
- Willingness to work in Delhi NCR
Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad.
As a DevOps Engineer at Radical, you will:
Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
Work alongside Software Developers and ML Engineers to solve problems and assist in architecture design
Work on systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail
We’re looking for someone who has:
Familiarity and experience with writing working, well-documented and well-tested scripts, Dockerfiles, Puppet/Ansible/Chef/Terraform scripts.
Proficiency with scripting languages like Python and Bash.
Knowledge of systems deployment and maintainence, including setting up CI/CD and working alongside Software Developers, monitoring logs, dashboards, etc.
Experience integrating with a wide variety of external tools and services
Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)
It’s not essential, but great if you have:
An established track record of deploying and maintaining systems.
Experience with microservices and decomposition of monolithic architectures
Proficiency in automated tests.
Proficiency with the linux ecosystem
Experience in deploying systems to production on cloud platforms such as AWS
The position is open now, and we are onboarding immediately.
Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates.
Radical is based out of Delhi NCR, India, and we look forward to working with you!
We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.