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About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
Job description
Duties & Responsibilities
- Preparing hot and cold beverages and food products as per the defined SOP.
- Following the defined steps of guest service.
- Maintaining the cleaning & hygiene aspects of the store .
- Following the cleaning and hygiene guidelines set by the store .
- Managing product hygiene and expiry Managing store visual merchandising.
- Having basic knowledge about coffee beans and coffee machine.
- Having knowledge about the food safety rules and demonstrating them while working Handling the basic level product-related complaints as the per process.
- Maintaining the Daily/Weekly/Monthly inventory records.
- Supporting the Store Manager in stock reconciliations.
- Maintaining a safe and healthy work environment.
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage .
- Good written and verbal communication skills.
- Ability to work well under pressure.
- Flexible and works well with a team.
- Ability to multitask.
- Experience in luxury retail or hospitality.
Reporting Manager - Store Manager
We are looking for an enthusiastic team member to help discover new prospects & bring closures. An energetic and focussed practitioner who wants to make a career in Sales/Inside Sales.
Key Strengths:
Pleasing personality, infectious energy and ability to sell.
Responsibilities
- Discover prospects through cold calling, networking and social media
- Meet to convert and
- Manage converted accounts
Requirements
- Bike (due to currently restricted modes of transport)
- 1-3 years experience in sales (to give you a jump start)
- Willingness to be on the field (well you got to meet your clients!)
If you are a person befitting the role, do connect with us with your resume, current and expected Salary.
PS: THIS IS A WORK FROM OFFICE JOB ONLY. IF THIS IS NOT SOMETHING YOU ARE OPEN TO, PLEASE DONT APPLY.
Help customers find their dream adventure - help them plan it, address queries, and with their final booking. Coordinate with adventure travel suppliers on a regular basis to collect required documents, content, booking information and related data.
Obviously have fun while you are doing it.
We expect you to have:
1-3 years experience in role of sales support, B2B sales support and/or office administration. Experience in working with a travel agency, travel website, travel sales back office or similar will be strongly preferred. Strong preference to candidates who have experience working with adventure travel. A preference towards operating in an environment where you are independent, organized, and can handle situations that require extreme multi-tasking. We are open to remote working permanently and will evaluate candidates from any part of India.
We Are:
An adventure travel startup out of Mumbai. Selling rafting, paragliding, trekking, camping, scuba diving, cycling, rock climbing and more online and offline.
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