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What The Role Is

We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.  

What You’ll Do

• Contribute and assist with continuous improvement of company policies, practices, and procedures
• Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
• Provide support for internal and third-party audits
• Respond to due diligence and TPRM requests from customers and other interested parties.
• Support internal staff with GRC-related questions and topics
• Develop, maintain and execute awareness programs
• Be a local representative of the company’s GRC group and manage the physical security requirements for the location
• Work independently and prioritize multiple tasks and adapt to needed changes
• Effectively communicate risks to diverse audiences, both in writing and verbally
• Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;

What You’ll Bring

• 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm,  or others.
• Bachelor's degree or equivalent work experience working in compliance/GRC team.
• Exceptional organisational skills and attention to details.
• Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
• Information systems auditing, monitoring, controlling, and assessment process.

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous health insurance benefits for employees and their dependents
• Parental leave.
• Flexible work schedule and work-from-home options
• Flexible PTO

About The Job:

Job Title: Inside Sales Executive

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

Eligibility: 0 - 1 Years of Experience

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential. 

Key Responsibilities:

• Conduct targeted market research within the education sector to identify potential customers.
• Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
• Understand customer needs and confidently present product features and benefits
• Follow up consistently and convert leads into customers
• Collaborate with the marketing team on campaigns and lead generation initiatives
• Maintain accurate records of customer interactions in the CRM
• Meet or exceed demo targets, contributing to the company's revenue goals.

Key Skills:

• Strong communication and active listening skills
• Confidence in speaking with customers and building rapport
• Self-motivated with a proactive, target-driven mindset
• Ability to handle objections and close deals
• Willingness to learn and grow in a fast-paced environment
• Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
• Basic computer/CRM knowledge is a plus

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Are you a fresher looking to kickstart your career in the talent acquisition field? If so, we're hiring!

Our company is seeking driven and passionate individuals who are excited about the opportunity to learn and grow in the fast-paced world of recruitment.

As a fresher, you will have the chance to work alongside experienced professionals and gain valuable skills in candidate sourcing, interviewing, and assessment.

We're looking for candidates who are enthusiastic, eager to learn and committed to providing exceptional service to our clients.

You should have a strong work ethic, excellent communication skills, and the ability to multitask in a deadline-driven environment.

we value diversity and inclusivity and strive to create a positive and supportive workplace culture.

If you're ready to take the first step in your recruitment career, we want to hear from you!

Experienced Candidates are also welcome on board.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
• Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
• Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in 
• Ability to lead by example by picking up coding of complex functionalities when required
• Strong understanding of technology and the ability to deep dive into a technology problem
• Ability to influence key client stakeholders on their technology and operations strategy
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists 
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics 
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings  
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice

• Managing the Salesforce team of consultants on a project.
• Advising clients in implementation of Salesforce products (Sales, Service, Marketing, Community Cloud etc...).
• Developing business requirements and functional designs to effectively shape Cloud solutions.
• Conducting & facilitating requirements and design sessions.
• Designing overall Salesforce architecture concept and SaaS ecosystem (e.g. CPQ solutions, Order Management solution, etc)
• Building of integration solutions between the CRM platform and other clients systems architecture.
• Driving project from Design through deployment phase.
• Effectively contributing to Proposals.

Top 5 Responsibilities

1. Analyse, design and implement solutions
2. Manage  team of developers in a highly dynamic environment
3. Anchor project calls, elicit details, allocate work and report status
4. Contribute to CoE and Proposals
5. Provide technical mentor-ship to the team

Technical Skills Required:

Strong in Salesforce Customisation (Apex, Visualforce, Triggers, Lightning Components etc...) and Configuration (Process Builder, Visual flow, OWD, Security Settings and other common Admin tasks).
Has extensive implementation experience in at-least 3 of the cloud offerings - Sales, Service, Marketing, Community Cloud.
Has worked on proposals.
Should have done deployment using at-least 2 approaches - ANT, Eclipse, Change sets.
Should have lead at-least 3 E2E Salesforce implementations (Design through Deploy).
Should have experience in building Web Services, both SOAP and ReST.

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.

- Create scalable processes and definitive scope around implementation services

- Implement systematic processes for tracking and reporting on the implementation status

- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output

- Direct the activities of the implementation team to meet client needs and create successful partnerships

- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards

- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.

- Own execution of the roll-out within the allotted implementation timeframe

- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase

- Provide support to Account Executives & Sales Engineers during the Sales cycle

- Ability to speak knowledgeably on all technical integration options available within an implementation

- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed

- Monitor the progress of each account at a deeper level

- Ensure all metrics are accurate and up-to-date

- Advocate customer needs/issues cross-departmentally

- Understand and manage escalations efficiently and appropriately

- First point of contact for all inquiries on project status from executive leadership

- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed

- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company

- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports

- Bachelor's degree;

- Previous experience as a Manager, Implementation for enterprise software

- Proven track record of successful implementation with enterprise clients

- Highly developed project management skills

- Ability to influence and guide clients through complex implementations

- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team

- Demonstrated presentation and client-facing skills

- Superior presentation skills; experience with presenting to C-level Executives

- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners

- Analytical skills to determine root causes and develop solutions

- Understanding of sales, marketing, client relations roles, and their interdependence

- Demonstrated ability to adapt to a fast-paced and changing the technical environment

- Self-starter seeks out challenges

- Flexible