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The candidate should have excellent communication and content writing skills, and must have good sense of product photography.
You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.
Responsibilities
- Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
- Troubleshoot basic product issues and escalate when required.
- Update all tickets and chats with clean, accurate notes.
- Meet first response and resolution targets as per internal SLAs.
- Maintain a consistent brand tone in every customer interaction.
- Capture customer feedback and pass key patterns to the product and tech teams.
- Support CSAT and resolution rate goals through steady quality.
Objective of the role:
Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.
Requirements
- Bachelor’s degree or equivalent.
- One to three years of experience in customer support.
- Strong verbal and written communication.
- Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
- Ability to manage multiple conversations without dropping quality.
- Basic problem-solving and the ability to spot recurring issues.
Strong Lead DevOps / Infrastructure Engineer Profiles.
Mandatory (Experience 1) – Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
Mandatory (Experience 2) – Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
Mandatory (Experience 3) – Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
Mandatory (Experience 4) – Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
Mandatory (Experience 5) – Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
Mandatory (Experience 6) – Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
Mandatory (Experience 7) – Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
Mandatory (Experience 8) – Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
Mandatory (Company) – Candidates must be from Good / Well Funded / Early Stage Product-based companies.
Mandatory (Education) –B.E/ B.Tech
Spring Boot
Java
Amazon Web Services (AWS)Job Summary:
We are looking for an experienced Java Developer with 4+years of hands-on experience to join our dynamic team. The ideal candidate will have a strong background in Java development, problem-solving skills, and the ability to work independently as well as part of a team. You will be responsible for designing, developing, and maintaining high-performance and scalable applications.
Key Responsibilities:
- Design, develop, test, and maintain Java-based applications.
- Write well-designed, efficient, and testable code following best software development practices.
- Troubleshoot and resolve technical issues during development and production support.
- Collaborate with cross-functional teams including QA, DevOps, and Product teams.
- Participate in code reviews and provide constructive feedback.
- Maintain proper documentation for code, processes, and configurations.
- Support deployment and post-deployment monitoring during night shift hours.
Required Skills:
- Strong programming skills in Java 8 or above.
- Experience with Spring Framework (Spring Boot, Spring MVC, etc.).
- Proficiency in RESTful APIs, Microservices Architecture, and Web Services.
- Familiarity with SQL and relational databases like MySQL, PostgreSQL, or Oracle.
- Hands-on experience with version control systems like Git.
- Understanding of Agile methodologies.
- Experience with build tools like Maven/Gradle.
- Knowledge of unit testing frameworks (JUnit/TestNG).
Preferred Skills (Good to Have):
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with CI/CD pipelines.
- Basic understanding of frontend technologies like JavaScript, HTML, CSS.
● To manage a team of Content Writers, Catalog Specialists, Quality Analysts,
Review & Digital Imaging Teams in ensuring Web content for product categories
are launched as per SLA's.
● To measure the quality of Content and Catalog and to perform targeted content
and Catalog corrections and to generate training sets in order to enable Catalog
improvements at scale.
● To coordinate with the Subject Matter Experts (SMEs) in area of content writing
and photography to provide technical and analytical guidance for Production floor
teams
● To develop a Quality team for Pre QC of the Brand information Sheet, Visual QC
team for QC of the images before upload and Post QC team for QC of the final
uploaded products and Initiated Quality Audit Process for Catalog & Content
Writers(Proofreading with score).
● To plan, organize and direct the work of subordinates or others, outline
procedures and instructions on work received, make time estimates on new jobs
received, check accuracy / quality of content creation / population done by others,ensuring records are maintained accurately, ensuring utilization of team is high,
mentor and train new team members.
● To coordinate with the customer support team for solving the customer queries
and complaints related to Catalog.
● Preparing daily, weekly and monthly reports and detailed analysis on product
creation and modification.
● To take care of product management wherein ensuring the products are live on
the website as and when required with the latest offers shared for marketing.
REQUIREMENTS
We are looking for leaders at all levels who have the hunger to work with some of the
smartest people, who are driven by a sense of purpose, and who wish to leave a legacy
in their respective domains and among their professional fraternity. We are not just
building apps or tech platforms, but rather building distributed ecosystems connected
through intelligent technology that can change the face of the food and grocery
consumption pipelines in India, forever, for the better.
An ideal candidate for this role is someone who has-
● To execute Technical Skills like:
a. Skills in data analysis and interpretation
b. Reasonable knowledge of aspects of Cataloguing like photography, photo
editing and content writing
● To also execute Behavioural Competencies:
a. Strong team-building skills, counselling skills and conflict management skills.
Must be able to conduct appraisals well and provide constructive feedback.
b. High operational orientation and willingness to “work on the floor” always and
solve problems immediately.
Key Responsibilities:
Developing and implementing HR strategies and initiatives aligned with the overall business
strategy
Bridging management and employee relations by addressing demands, grievances or other
issues
Managing the recruitment and selection process
Job brief
We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and
processes. You will support business needs and ensure the proper implementation of company
strategy and objectives.
The goal is to promote corporate values and enable business success through human resources
management, including job design, recruitment, performance management, training & development,employment cycle changes, talent management, and facilities management services.
Responsibilities:
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other
issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation
and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation.
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Requirements:
Proven working experience as HR manager or other HR executive
People oriented and results driven
Demonstrable experience with human resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the
company
In-depth knowledge of labour law and HR best practices
Bachelor's/ Master’s degree in Human Resources or related field
PostmanKey Responsibilities:
Responsible for ensuring the quality of Salesforce platform, through the creating of test plans, test cases, scenarios, scripts, and procedures for new features, bugs, and enhancements. Ensure the successful deployment of projects by defining and implementing end-to-end product test strategies.
Analyzes functional and technical requirements and translate them into manual test scenarios.
Communicate with AQA Engineers to make our e2e-scenarios automated
Participate in scrum team activities and be the voice of quality in your team
Collaborate with other teams, product office, support team and release managers.
Required Skills:
2+ years as a QA Engineer/Tester (Relevant experience including salesforce)
Knowledge of the Agile SDLC utilizing JIRA
Experience creating/updating and maintaining manual test cases, test plans, and test suites
Experience with test case management tools as well as maintaining test cases outside of tools
Familiar with bug tracking tools and creating bug reports
Experience troubleshooting and reproducing issues and defects
Experience testing web service APIs and using API testing tools such as Postman
Will be great to see:
Experience with Salesforce Sales Cloud or SF certification
Experience with SQL and query writing
Comfortable with automated testing tools (Selenium)
Experience with Java
Knowledge of Apex Jav
PythonResponsibilities
- Define DFT strategy and methodologies
- Design the DFT features
- Define test structures, debug structures, and test plans
- Create test vectors or oversee their creation
- Collaborate with physical design team to close requirements
- Validate DFT requirements are being met
- Work with designers to increase test coverage, debug observability and flexibility
- Verify post-PD designs meet DFT requirements
- Work with verification engineers, stepping in to do run tests when needed
Requirements
- Good knowledge of digital logic design, microprocessor, debug feature, DFT architecture, CPU architecture, and microarchitecture
- Knowledge of DFT and structural debug concepts and methodologies: JTAG, IEEE1500, MBIST, scan dump, memory dump
- Knowledge of Verilog and experience with simulators and waveform debugging tools
- Knowledge of Verilog / SystemVerilog
- Knowledge of Python, , Shell scripting, Makefiles, TCL a plus
- Excellent skills in problem solving, written and verbal communication, excellent organization skills, and highly self-motivated.
- Ability to work well in a team and be productive under aggressive schedules.
Note:
Annual job salary: The annual job salary mentioned in this posting is a default number taken by cutshort and is inaccurate. <Not mentioned/ disclosed by Rivos>
Resumes:
Interested folks with 3+ years of experience to 20 years of experience into Silicon DFT, Please reach out to the Recruiter Deepa Savant to learn more about the job and discuss details.
JavaSpring BootJD as below:
Java Developer
Strong in Java8 with Microservices + Spring Boot, Hibernate, JPA Exposure to MySQL
Only Immediate joiner or Serving
HTML/CSS
Angular (2+)
Bootstrap
Javascript
Javascript
jQueryHTML/CSS
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