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Job Details

- Job Title: Senior DevOps Engineer

- Industry: Consumer Internet, Technology & Travel and Tourism Platform

- Function - IT

- Experience Required: 4-7 years

- Employment Type: Full Time

- Job Location: Bengaluru

- CTC Range: Best in Industry

Criteria:

• Strong DevOps / Infrastructure Engineer Profiles.
• Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.
• Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.
• Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.
• Must have strong automation and scripting experience using Python, Go, Bash, Shell, or similar scripting languages.
• Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Kafka.
• Candidate must demonstrate strong expertise in at least one of the following areas - Databases / Distributed Data Systems, Observability & Monitoring, CI/CD Pipelines. Networking Concepts, Kubernetes / Container Platforms
• Candidates must be from B2C Product-based companies only.
• (Education) – BE / B.Tech or equivalent

Preferred

• Experience working with microservices or event-driven architectures.
• Exposure to cloud infrastructure, monitoring, reliability, and scalability practices.
• (Skills) – Understanding of programming languages such as Go, Python, or Java.
• Preferred (Environment) – Experience working in high-scale production or fast-growing product startups.

Job Description 

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify our infrastructure
• Do what it takes to keep the uptime above 99.99%
• Understand the bigger picture and sail through the ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Strong communication and collaboration skills to break down the silos

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

Requirements

• 3+ years work experience with production-grade python. Contribution to open source repos is preferred
• Experience writing concurrent and distributed programs, AWS lambda, Kubernetes, Docker, Spark is preferred.
• Experience with one relational & 1 non-relational DB is preferred
• Prior work in the ML domain will be a big boost

What You’ll Do

• Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
• Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
• Build integrations with other platforms to make it easy for our customers to use our product without changing their workflow.
• Write maintainable, scalable performant python code
• Building gRPC, rest API servers
• Working with Thrift, Protobufs, etc.

JD

·       Minimum 4-18 Years of Core Java Programming with spring boot Framework,Design patterns Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object Oriented Concepts and Data Structures

Location - Only Bangalore

Notice period - Immediate or Serving

Responsibilities :

1. Develop user-facing stack from scratch
2. Build reusable code and libraries for future use
3. Ensure the technical feasibility of UI/UX designs
4. Optimize application for maximum speed and scalability
5. Collaborate with other team members and stakeholders

Technology Skills :

1. Proven 4 years work experience as a ReactJS Frontend developer
2. In-depth understanding of the entire web development process (design, development and deployment)
3. Good experience with Typescript and ReactJS (17.x). NodeJS knowledge is a plus.
4. Familiarity with Unit Testing Frameworks, UI Testing, Monorepos and Graphql principles
5. Knowledge of Alerting and Monitoring tools
6. Knowledge of SPA principles
7. UI Performance: should have hands on experience of optimising page load, rendering, caching
8. Sense for appeal & aesthetics from a usability perspective.

Soft Skills :

1. Obsessed with best practices, structuring, documentation and have an eye for detail.
2. Self starter with a high level of drive and commitment.
3. High energy and drive to work in a startup environment.
4. Conceptual thinking, flexibility and ability to juggle with multiple responsibilities.
5. Ability to work under pressure and confidence to deal with complex issues.
6. Good communication skills.
7. Hands-on and detail oriented.

Key Technologies:

Qt/QML, C++, OOAD,Qt Creator,Qt Widgets

Responsibilities:

• Be involved in all stages of Qt/C++, , and QML development from architecture to coding to final testing
• Expertise in OOAD concepts
• Work as part of an Agile team to deliver high-quality applications
• Collaborate with the product team to plan, design, and execute new features
• Design Qt Widgets, Proficiency with tools like qt Creator, qt Design Tools

Qualifications:

• Good hands-on experience in C++ system programming and design.
• Good experience on QT and QML
• Strong understanding on object oriented techniques/methodologies.
• Good working experience on Linux platforms
• Exposure to STL, Design Patterns

• 2+yrs of experience in Frontend Development
• 2yrs of experience in NodeJS Development
• AngularJS (v1.+) proficiency and web development experience using AngularJS
• Good hands on experience in HTML, CSS, JavaScript.
• Strong communication and problem-solving skills
• Desire to work in a fast-paced, results-driven agile environment with varied

Responsibilities:

• Use markup languages like HTML to create user-friendly web pages
  Develop the frontend and Backend of the Application
• Integration of the front-end and back-end aspects of the web application
• Constantly and consistently implementing new features and optimize existing ones from controller-level to UI Vigilantly and rapidly fix bugs

Note: Candidate will be working on developing applications using NodeJS