11+ ITSM Jobs in Indore | ITSM Job openings in Indore

Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Senior Systems Administrator JD – VPN

As a Senior Systems Administrator, you will be working to enhance and support the VPN, DNS and proxy infrastructure of a highly distributed network of systems that serve as the backbone of global VPN platforms. Your primary role will be to improve performance, create new solutions for scalability and enhance existing processes.

Professional Experience

• Senior-level Linux system administration in high-traffic, fault-tolerant environments (typically 5-7 years).
• Recent team lead or mentoring responsibility.

Technical Expertise

• Deep Linux knowledge (CentOS/RHEL or similar), strong command-line proficiency.
• Virtualization: KVM / QEMU.
• Containers & orchestration: Docker; Swarm/Kubernetes (EKS, ECS).
• Scripting & automation: Bash and Python.
• Experience with several of the following: Salt / Salt Stack, Ansible, Puppet, Terraform, Vault.
• CI/CD: GitLab pipelines and related tooling.
• Hands-on with tools such as: Prometheus, Grafana, Nagios, Elasticsearch, Logstash, Kibana (ELK).
• Datacenter infrastructure and performance tuning for optimal system health.

Networking & Security

• Strong understanding of TCP/IP, HTTP, DNS, routing, and packet analysis.
• Firewall and traffic control: iptables / ipsets.
• VPN protocols and proxy technologies: WireGuard, OpenVPN, StrongSwan.

Personal Attributes

• Self-starter who enjoys working independently and close collaboration with peers with minimal supervision.
• Eager problem solver who actively seeks process and performance improvements.
• Comfortable reading and writing technical documentation in English; day-to-day team communication is in English
• Service-oriented teammate with excellent verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders.

Desired (Nice-to-Have)

• Experience administering Elasticsearch/Grafana/Kibana clusters at scale.
• Familiarity with formal change-management policies and processes.
• Demonstrated success supporting or evolving multiple customer-facing security products.

Key Responsibilities

• Design, enhance, and maintain internet-security platforms (VPN, DNS, proxy) through robust tooling and automation.
• Augment system monitoring for better availability, visibility, alerting, and proactive capacity planning.
• Investigate, troubleshoot, and resolve production incidents surfaced by internal monitoring or external reports.
• Participate in architecture and design discussions to define scalable solutions for new and existing services.
• Deliver project work for new business initiatives: environment build-out, infrastructure upgrades, product enhancements, and new-feature rollouts.
• Collaborate with peers on complex technical challenges while also executing individual contributor tasks.
• Participate in an 1-in-5 on-call rotation covering evenings, weekends, and holidays as business needs dictate.

About Us

Alfred Capital - Alfred Capital is a next-generation on-chain proprietary quantitative trading technology provider, pioneering fully autonomous algorithmic systems that reshape trading and capital allocation in decentralized finance. 

As a sister company of Deqode — a 400+ person blockchain innovation powerhouse — we operate at the cutting edge of quant research, distributed infrastructure, and high-frequency execution.

What We Build

• Alpha Discovery via On‑Chain Intelligence — Developing trading signals using blockchain data, CEX/DEX markets, and protocol mechanics.
• DeFi-Native Execution Agents — Automated systems that execute trades across decentralized platforms.
• ML-Augmented Infrastructure — Machine learning pipelines for real-time prediction, execution heuristics, and anomaly detection.
• High-Throughput Systems — Resilient, low-latency engines that operate 24/7 across EVM and non-EVM chains tuned for high-frequency trading (HFT) and real-time response
• Data-Driven MEV Analysis & Strategy — We analyze mempools, order flow, and validator behaviors to identify and capture MEV opportunities ethically—powering strategies that interact deeply with the mechanics of block production and inclusion.

Evaluation Process

• HR Discussion – A brief conversation to understand your motivation and alignment with the role.
• Initial Technical Interview – A quick round focused on fundamentals and problem-solving approach.
• Take-Home Assignment – Assesses research ability, learning agility, and structured thinking.
• Assignment Presentation – Deep-dive into your solution, design choices, and technical reasoning.
• Final Interview – A concluding round to explore your background, interests, and team fit in depth.
• Optional Interview – In specific cases, an additional round may be scheduled to clarify certain aspects or conduct further assessment before making a final decision.

Blockchain Data & ML Engineer

As a Blockchain Data & ML Engineer, you’ll work on ingesting and modeling on-chain behavior, building scalable data pipelines, and designing systems that support intelligent, autonomous market interaction.

What You’ll Work On

• Build and maintain ETL pipelines for ingesting and processing blockchain data.
• Assist in designing, training, and validating machine learning models for prediction and anomaly detection.
• Evaluate model performance, tune hyperparameters, and document experimental results.
• Develop monitoring tools to track model accuracy, data drift, and system health.
• Collaborate with infrastructure and execution teams to integrate ML components into production systems.
• Design and maintain databases and storage systems to efficiently manage large-scale datasets.

Ideal Traits

• Strong in data structures, algorithms, and core CS fundamentals.
• Proficiency in any programming language
• Curiosity about how blockchain systems and crypto markets work under the hood.
• Self-motivated, eager to experiment and learn in a dynamic environment.

Bonus Points For

• Hands-on experience with pandas, numpy, scikit-learn, or PyTorch.
• Side projects involving automated ML workflows, ETL pipelines, or crypto protocols.
• Participation in hackathons or open-source contributions.

What You’ll Gain

• Cutting-Edge Tech Stack: You'll work on modern infrastructure and stay up to date with the latest trends in technology.
• Idea-Driven Culture: We welcome and encourage fresh ideas. Your input is valued, and you're empowered to make an impact from day one.
• Ownership & Autonomy: You’ll have end-to-end ownership of projects. We trust our team and give them the freedom to make meaningful decisions.
• Impact-Focused: Your work won’t be buried under bureaucracy. You’ll see it go live and make a difference in days, not quarters

What We Value:

• Craftsmanship over shortcuts: We appreciate engineers who take the time to understand the problem deeply and build durable solutions—not just quick fixes.
• Depth over haste: If you're the kind of person who enjoys going one level deeper to really "get" how something works, you'll thrive here.
• Invested mindset: We're looking for people who don't just punch tickets, but care about the long-term success of the systems they build.
• Curiosity with follow-through: We admire those who take the time to explore and validate new ideas, not just skim the surface.

Compensation:

• INR 6 - 12 LPA
• Performance Bonuses: Linked to contribution, delivery, and impact.

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Job description:

Company: MotionGility

Location: Indore (On-site)

Employment Type: Full-time

Experience: 2–4 years (mandatory) | Immediate Joiners Preferred

Company Introduction

Join India’s leading creative video agency, MotionGility, and be part of a team delivering high‑impact creative solutions to global brands. We help brands communicate, grow, and stand out in the digital landscape.

Role Overview

MotionGility is hiring a Senior Business Development Executive who will manage inbound leads, understand client requirements deeply, and convert them into successful business deals.

The ideal candidate has strong experience in sales, client communication, requirement understanding, and conversion, especially in the inbound sales domain.

Key Responsibilities

• Handle inbound leads coming through website, social platforms, email, LinkedIn, or referral channels.
• Understand client requirements thoroughly and propose suitable solutions/services.
• Convert qualified leads into closed business deals.
• Maintain strong communication with potential and existing clients.
• Upsell and cross-sell services to current clients when relevant.
• Manage follow-ups, consultations, demos, and negotiation calls.
• Build long-term relationships with clients and maintain exceptional client satisfaction.
• Understand industry needs (tech, automotive, finance, SaaS, etc.) to communicate effectively.
• Coordinate with internal teams to ensure smooth project handovers.
• Track performance metrics like conversion rate, deal value, and client satisfaction.

Key Qualities We Want

• Strong communication skills (verbal + written)
• Excellent negotiation & persuasion ability
• Highly confident and client-facing personality
• Serious, mature, and highly responsible
• Strong grasping ability
• Sales-driven & target-oriented
• High ownership and accountability
• Experience in MotionGility’s domain or similar domains is a big plus

About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.

Position: Content Writer

Location: Indore (Onsite)

Experience: 2+ years

Type: Full-time

Role Overview

We’re looking for a creative and versatile Content Writer who can turn ideas into compelling stories. Someone who understands digital audiences, writes with clarity, and can create content that informs, engages, and converts.

If you enjoy writing SEO-friendly website content, powerful ad copies, insightful blogs, and thought-leadership posts — this role is made for you.

Key Responsibilities

• Write clear, engaging, SEO-optimized content for websites, landing pages, blogs, and articles
• Develop high-conversion ad copies for social media and performance campaigns
• Craft compelling scripts for reels, short videos, and brand narratives
• Create thoughtful and strategic leadership content for Founders’ LinkedIn profiles
• Produce social media copies that are scroll-stopping and platform-specific
• Conduct keyword research, competitor analysis, and ensure content follows best SEO practices
• Collaborate with design, marketing, and video teams for content alignment
• Maintain brand voice consistency across all communication channels

What We’re Looking For

• At least 2 years of proven experience in content writing (agency or digital background preferred)
• Strong command over English with exceptional writing and editing skills
• Ability to write for diverse formats — long-form, short-form, scripts, ads, SEO, and storytelling
• Understanding of SEO fundamentals and keyword usage
• Creativity, research skills, and the ability to simplify complex topics
• A mindset focused on quality, consistency, and quick execution
• 
  

What You’ll Get

• Opportunity to work closely with founders and global brands
• Creative freedom and a collaborative environment
• Exposure to video storytelling, digital marketing, and brand strategy
• Growth-centric culture with continuous learning opportunities

Job Description:

• Developing strong relationship with existing clients and develop other opportunities..
• Make cold calls, closing sales and working with the client through the closing process.
• Update and create client proposals.
• Clients Retention, Inbound, Outbound and Upgradation.
• Leading and managing the team.
• Attain meetings with prospect clients as per business requirements.
• Marketing of Company & to bring Business Leads for company.
• Conducting market research to identify new revenue opportunities.
•  

Job Types: Full-time.

Salary: As Per Company Norms

Education: Bachelor’s (required),  Master’s (Preffered)

Location: Indore, Madhya Pradesh (Required)

Best Regards,

 HR Department

Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams

• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it