11+ ITSM Jobs in Indore | ITSM Job openings in Indore

Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions. This role will focus on implementing backend logic, custom workflows, integrations, and supporting content management features.

Key Responsibilities:

· Design, develop, and maintain AEM-based backend solutions, components, and templates.

· Develop custom AEM Sling models, servlets, services, and OSGi components.

· Build and integrate RESTful services and APIs to support frontend and third-party systems.

· Work closely with frontend developers and AEM content authors to support dynamic content delivery.

· Develop automation scripts using Java/Python for data handling, deployment, and reporting needs.

· Implement AEM workflows, user permissions, and version control for content.

· Troubleshoot and resolve technical issues in AEM environments.

· Optimize AEM performance, scalability, and security configurations.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

The MIS Executive will manage and analyze data, generate reports, and provide insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best data management and reporting practices.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

· Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

Responsibilities:

• Lead implementation of companies in key partner institutes
• Own the entire process of onboarding a partner institute
• Define custom made' offerings for the parents of a particular institute
• Single point of contact between the company institute partnerships team, institute management and companies inside sales team
• Account management: Be responsible for anything and everything' in the partner institutes
• Be responsible for parent outreach in the institutes
• Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
• P& L; owner of key accounts
• Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
• Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
• Own execution from strategy design and setup to pilot and eventual scale-up
• Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
• Build and lead high-performing teams to scale these initiatives

Requirements:

• Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
• Track record of out performance / over-achieving targets in previous work places
• Experience in leading initiatives and delivering results in a time-bound manner
• Prior experience in early stage startups or as a founder is a huge plus
• Prior exposure to B2C or understanding of financial services is a plus

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

Description

Quantive is seeking an incredible Junior Frontend Engineer (Angular) with 1-2 years of relevant experience to join our growing team!

Quantive, formally Gtmhub, exists to make people successful by helping them achieve ambitious goals. We act on this by providing strategy execution solutions that help companies win. Our vision is that, one day, every company, regardless of size or resources, can achieve more than they ever thought possible.

We are honored to support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom. We've raised over $160 million in funding, including our most recent Series C led by Index Ventures, and our global team is growing fast.

We are looking for a super-smart, innovative, and over-achieving Junior Frontend Engineer (Angular) with a passion for building solutions to customer’s biggest issues.

You will own the development of our most complex solutions and you will be responsible for building tools, apps and best practices to help the Technical Success team to scale and mature the delivery of our technical services to customers.

The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical, and tenacious, and can effectively interact with a team.

As a Junior Frontend Engineer (Angular), you'll:

• Partner with Technical Success Managers to deliver technical solutions to customers
• Create custom UIs for Quantive's data using HTML, CSS, Javascript and Angular best practices
• Cooperate with web designers and Technical Success Managers to match visual designs
• Continually explore new ways to improve our solutions
• Be responsible for maintaining, expanding, and scaling our technical services offering
• Gathering and refining specifications and requirements for customer solutions based on technical needs
• Build and maintain tooling for all things customer related
• Develop and maintain reports and apps for the Quantive Marketplace

To be successful in this role at Quantive, you'll need to have:

• Previous experience in web programming
• Ability to speak English at business level
• In-depth knowledge of HTML, CSS and Javascript
• Experience with Angular and/or TypeScript
• Proficiency in SQL
• Knowledge of other programming skills is an advantage
• BA/BS degree in Computer Science or related field

What's in it for you:

• Competitive base salary and bonus opportunities.
• Quarterly bonus opportunities (up to 25%)
• Employer-covered supplementary medical insurance
• Access to 5,000+ Udemy courses for ongoing learning and development
• Stock option opportunities
• MAC or PC of your choice
• Flexible working hours and leave policy.
• A truly flexible, trust-based, performance-driven work culture.

Roles and Responsibilities

• Must be well versed with SWIFT & Objective C.
• Expertise in integrating RESTful web services.
• Experience working with storyboard, cocoa-touch, and auto layout.
• Hands-on experience in Cloud APIs, push notifications, social media integration, and payment integration of analytics is an added advantage.
• Experience with automated build and release process (Adhoc release, Final release).
• Has experience in using Maps API, GPS services for the iOS application.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text, Core Location.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile orientation, architecture, trends, and emerging technologies.
• Solid understanding of the full mobile application development life cycle.
• Must have good analytical, debugging, and problem-solving skills.
• Self-starter having the ability to independently acquire the knowledge required in succeeding in his job.
• Good communication skills.

Desired Candidate Profile

• The candidate should be well versed with iPhone Application development.
• Should have excellent knowledge of Swift, C++ and OOPS concepts, JSON, Cocoa, GPS, SQLite, iPhone SDK, Xcode IDE.
• The coder should be well versed in using web services, Interface Builder & Debugging tools, Google map kits, multitasking.
• Should have worked on iPhone applications that have been published on the iTunes application store.
• Live Apps.

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately