4+ Digital illustration Jobs in Mumbai | Digital illustration Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

ROLES AND RESPONSIBILITIES:

We are seeking a UI Designer with 3+ years of experience who can balance design excellence with strategic insight. This role goes beyond creating visually appealing interfaces, you will be responsible for shaping cohesive product/web/app experiences, ensuring every design decision aligns with business objectives, user needs and technical possibilities.

RESPONSIBILITIES:

• Own the end-to-end UI design lifecycle from concepting and mood boarding to wireframes, prototypes and final visual design.
• Translate business objectives and product strategies into intuitive user flows, scalable layouts and design systems.
• Conduct design audits and visual testing to refine experiences and improve engagement and conversions.
• Collaborate with developers to ensure pixel-perfect execution with high fidelity and performance.
• Partner with business and strategy teams to align design direction with market trends and user expectations.
• Build and maintain design systems and style guides for consistency across multiple platforms and products.
• Continuously stay up to date on UI trends, design tools and visual design best practices.
• Leverage AI-powered design tools to accelerate ideation, asset generation and workflow efficiency.
• Stay up to date on UI trends, AI-driven design innovations and visual design best practices.
• Present design concepts, guide stakeholders through design decisions and iterate based on feedback.
• Act as the point of contact for all UI related discussions with clients and developers.

IDEAL CANDIDATE:

• Strong portfolio showcasing expertise in product, web and mobile UI design.
• Proficiency in design tools : Figma, Adobe XD, FigJam, Photoshop, Illustrator, Sketch, Axure & Zeplin (optional).
• Solid experience in creating design systems, wireframes, prototypes, storyboards, mood boards, typography, and communication design.
• Excellent visual design skills with a strong eye for layout, color, hierarchy, and interaction detail.
• Ability to solve design problems creatively while maintaining brand and product consistency.
• Comfortable creating and maintaining style guides and scalable design assets.
• Strong communication skills to collaborate with stakeholders and cross-functional teams effectively.
• Detail-oriented with the ability to balance user needs, business goals, and technical feasibility.

NICE-TO-HAVE SKILLS:

• Secondary tools: Google Analytics, Hotjar, Microsoft Clarity, Miro.
• Productivity tools: Google Docs, Sheets, Slides, MS Office Suite.

Hiring Graphic Designer Interns

Responsibilities:

• Make different types of design layouts for social media using your skills.
• Web design layout & typography according to brand guidelines.
• Create designs for direct mailing, posters, logos, brochures, etc.
• Good communication skills with the ability to think creative concepts.
• Visualize and design the briefed upon requirements.
• Meeting timelines.

Skills: Photoshop, Premiere Pro, Illustrator, In Design

Location: Mumbai, Maharashtra ( Marol, Andheri)

Hiring Graphic Designer

Responsibilities:

• Make different types of design layouts for social media using your skills.
• Web design layout & typography according to brand guidelines.
• Create designs for direct mailing, posters, logos, brochures, etc.
• Good communication skills with the ability to think creative concepts.
• Visualize and design the briefed upon requirements.
• Meeting timelines.

Skills: Photoshop, Premiere Pro, Illustrator, In Design

Work Experience: 2 years and more.

Job Type: Full-time

Salary: ₹15,000 - ₹25,000 per month

Negotiable (We will not hold back for the right candidate)

Location: Mumbai, Maharashtra ( Marol, Andheri)