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My client is a leader in the Ed Tech space
Job Title: Sr. Reliability Engineer/ Engineering Manager
Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR
- System maintenance and administration of Applications and Software
- Integration with different systems and apps
- Must have knowledge on Microservices
- Should be proficient in scripting language Python, Good to have knowledge on Java
- Excellent over Root Cause Analysis
- Should be a technical as well as process-oriented candidate
- Excellent Debugging and Monitoring skills
- Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
- Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
- Responsible for operational support and problem resolution for application users and internal operations team
- Identifying, tracking, managing and resolving project issues effectively and efficiently
- Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
- Review and implement the processes related to IT Support and Operations before handing over to Support Services
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- Both Proactive & reactive in work approach
- Should be willing to work in 24/7 work environment
Ideal candidate has:
- 6-10 years
- Product Background
Experience 8+ Yrs
Bangalore work from office
1. Understand how to write high-performance react code. Be proficient in js language specifications. Pursue clean code.
2. Familiar with web security knowledge and able to use technical specifications to prevent security vulnerabilities
3. Have experience in front-end architecture of front-end websites. Have built front-end architecture.
4. Solved various mobile phone compatibility issues and was able to quickly locate problems.
5. Broad knowledge. Able to take over various tasks, including hybrid app, electron, webclip, pwa.
6. Good communication skills, able to solve various daily problems through communication.
7 Love learning and have an exploratory spirit for unknown technologies.
8. Able to guide employees below T3 and lead the team to improve code quality and improve work efficiency.
Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.
Interested candidates connect @Bhavani P on the LinkedIn
or message your number/ id on the cut short chat.
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.
JD mentioned below:
- Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
- Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
- Experience in Azure Form Recogniser
- Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
- Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
- Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
- Good knowledge on end to end automation analysis and feasibility.
- Ability to perform feasibility of automating business processes.
- Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
- Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.
Preferred Skills:
- Microsoft Power Automate certification will be an added advantage.
- Must be able to perform administration of Power Automate in Admin Centre .
- Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
- Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
- Must be able to communicate and work effectively in a multi-cultural environment.
- Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
- Must be an excellent team player possesses strong problem-solving and analytical skills.
- Able to handle confidential and sensitive company information
• Participation in the requirements analysis, design, development and testing of applications.
• The candidate is expected to write code himself/herself.
• The candidate is expected to do code review, unit testing and deployment.
• Practical application of design principles with a focus on the user experience, usability, template
designs, cross browser issues and client server concepts.
• Contributes to the development of project estimates, scheduling, and deliverables.
• Works closely with QA team to determine testing requirements to ensure full coverage and best
quality of product.
• There is also the opportunity to mentor and guide junior team members in excelling their jobs.
Responsibilities
-
Build a strong network within ecosystem to identify the top authors and bring them onto the Graphy platform
-
Reach out to creators and build a strong pipeline of creators who could create a Graphy
-
Setup Calls and introduce Graphy as the product and platform to create Graphies
-
Cold call/email prospective leads.
-
Find out interesting ways to source creator leads
-
Find out interesting ways to close Graphers
-
Close Creators to create Graphies
-
Own the GMV from the Graphies closed
-
Serve as the lead point of contact for all Graphers account management matters.
-
Build and maintain strong, long-lasting relationships with Graphers.
Qualifications
-
Should have 3+ years relevant experience in business development or proven experience as category manager or similar role
-
Solid knowledge of category management, business development principles
-
Excellent communication skills
-
Detail-oriented, with the ability to manage multiple projects simultaneously in a demanding, fast-paced environment.
-
Book/Content market knowledge is an added advantage
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Experience in working in a collaborative team
-
Experience in adding SAAS products is a plus.
-
Experience in Lead management and closure.
Benefits
-
Top of the Market Salary
-
Great learning environment
About Us
Graphy is the all-in-one platform to launch your online school, grow your community, monetize your knowledge and host live cohort-based courses.
The creation of cohort-based courses is open to all content creators, influencers, and educators. Join creators, teachers, and instructors from every industry, share what you know, and make money doing what you love!
You can host free sessions to engage with your audience who might have not subscribed to you yet. Hosting online live sessions will help students understand what they can expect from your course and will get to know you better.
You can check out our website here:
https://graphy.com/" target="_blank">https://graphy.com/
Must Have
- 1+ to 6 year’s development experience in Java/J2EE Development.
- 1+ years’ experience in Spring, Hibernate.
- 1+ years’ experience in developing REST API’s
- 1+ years’ experience in developing Spring boot applications.
- Hands-On experience in Unit testing.
- Hands On experience in MVC frameworks –AngularJS/Angular7/8
- Understanding of Micro services.
- Understanding of Agile Methodologies.
- Working experience with DB technologies
- Strong analytical and problem-solving skills.
- Aptitude for innovation, working independently and thinking ‘outside of the box’.
- Market research, understanding the competitive landscape and tailoring the customer communication accordingly
- Lead generation, customer qualification, Demos and achieving sales closure
- Maintaining the customer interactions on Fresh Sales CRM
- Meeting Quarterly & Annual Revenue Targets
- Total 0-2 year of experience
- Prior experience in selling SaaS (Software as a Service) solution or subscription-based product will be a definite plus
- Excellent written and verbal communication skills.
- Well versed with tools to prepare engaging Business presentations
- Strong knowledge of using LinkedIn and other social media platforms to reach out to prospects
- Self driven

