Cutshort logo
Total quality management Jobs in Mumbai

7+ Total quality management Jobs in Mumbai | Total quality management Job openings in Mumbai

Apply to 7+ Total quality management Jobs in Mumbai on CutShort.io. Explore the latest Total quality management Job opportunities across top companies like Google, Amazon & Adobe.

icon
Onsite

at Onsite

1 recruiter
Prajakta Pawar
Posted by Prajakta Pawar
Mumbai
2 - 10 yrs
₹2.5L - ₹5.2L / yr
Quality audit
Quality management
call monitoring
Quality improvement
Total quality management
+1 more
  • Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
  • Ensure coaching & feedback is done for team members to improve overall customer experience
  • Should have an eye for detail & report non-compliance in audit findings
  • Good command in MS Excel
Read more
Navi Mumbai
1 - 2 yrs
₹2L - ₹3L / yr
Communication Skills
Sales
Telesales

Job description

Language known: English / Hindi

Industry: Healthcare / Fitness/ wellness

Education and Experience

· Candidate should be a graduate / Undergraduate

. Six months of healthcare domain would be preferred.

· Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls

·  Answering queries politely and provide accurate replies to the query.

· Directing calls to the concerned department and services of the company

·  Diagnostics Knowledge preferable

Key Skills

Customer care, Good communication skill , Telecalling, English, Hindi

Read more
Paytm

at Paytm

41 recruiters
Pournima Shinde
Posted by Pournima Shinde
Mumbai
0 - 1 yrs
₹1L - ₹2L / yr
Telesales
Communication Skills
Mathematics
Job Description -
 
 Candidates should have minimum 6 months of experience working for an outbound call
center.
 Should possess good communication skills
 Should possess good mathematical skills
 Should be able to work in a target based environment
 Should be willing to work in rotational day shifts with rotational weekly off.
 Minimum HSC passed.
 
Language Preferred - Tamil ,Telugu Kannada Malayalam
Read more
Mumbai
0 - 3 yrs
₹1L - ₹2L / yr
Telesales
Customer Service
Telecaller
Job Responsibilities:

1) Conduct telephonic survey
2) Document responses

Candidate profile:

1) Willing to work in night shift
2) Fluent english communication skills
3) Telecalling experience
Read more
Epicenter Technologies
Mumbai
0.6 - 1 yrs
₹3L - ₹4L / yr
Quality audit
Audit
BFSI
Stock transfers
MS-Excel
1. CALL AUDITING
2.MONTHLY REPORT GENERATION
3.EXPERT IN EXCEL
4.WORK LOCTION BHAYANDAR
PEOPLE FROM WESTERN LINE ONLY(VIRAR TO BANDRA)
Read more
Navi Mumbai, Mumbai
0 - 2 yrs
₹2L - ₹3L / yr
Customer Support
Communication Skills
English Proficiency
Customer Service
Telesales
  • Employee need to attend the calls and help the existing customer with there queries .
  • There are no Targets 
  • No sales
  • Inbound Process.

Facility :

  1. Pick and drop
  2. Rotational Shifts
  3. Rotational offs
  4. Bank Holidays offs
Read more
Dr. Vaidya's

at Dr. Vaidya's

1 video
3 recruiters
Arjun Vaidya
Posted by Arjun Vaidya
Mumbai
3 - 7 yrs
₹2L - ₹3L / yr
Customer Support
Operations
Telesales
Business operations
Customer Success
+1 more
The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English
Read more
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort