11+ Total quality management Jobs in Mumbai | Total quality management Job openings in Mumbai

• Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
• Ensure coaching & feedback is done for team members to improve overall customer experience
• Should have an eye for detail & report non-compliance in audit findings
• Good command in MS Excel

Responsibilities

• Work on execution and scheduling of all tasks related to assigned projects' deliverable dates
• Optimize and debug existing codes to make them scalable and improve performance
• Design, development, and delivery of tested code and machine learning models into production environments
• Work effectively in teams, managing and leading teams
• Provide effective, constructive feedback to the delivery leader
• Manage client expectations and work with an agile mindset with machine learning and AI technology
• Design and prototype data-driven solutions

Eligibility

• Highly experienced in designing, building, and shipping scalable and production-quality machine learning algorithms in the field of Python applications
• Working knowledge and experience in NLP core components (NER, Entity Disambiguation, etc.)
• In-depth expertise in Data Munging and Storage (Experienced in SQL, NoSQL, MongoDB, Graph Databases)
• Expertise in writing scalable APIs for machine learning models
• Experience with maintaining code logs, task schedulers, and security
• Working knowledge of machine learning techniques, feed-forward, recurrent and convolutional neural networks, entropy models, supervised and unsupervised learning
• Experience with at least one of the following: Keras, Tensorflow, Caffe, or PyTorch

Job Description:

1. Achieving enrolment targets (End to End sales)

2. Lead generation through cold calling.

3. Identifying suspects and prospects.

4. Meeting & Counselling prospective students (mostly working executives in various industries).

Location: Mumbai (Chembur, Goregaon)

Experience: 0-3 Years Inside Sales (Ed Tech is a plus)

One who have sold technical cources would be preferred

CS/IT Freshers with Excellent communication skills would be considered

Salary Range: 40-50k per month + Monthly Incentives

DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.

• Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
• Assist to develop and implement demand generation plans to grow site revenue.
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Relations department on product knowledge.
• Logistic coordination when required.
• Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
• Involved in product listing, updating pricing & promotion on company’s website.
• Monitor Orders from initiation to completion and raise flags whenever required
• Monitor Service vehicles route plan and report deviations.
• Generate analysis and sales reports on regular basis.
• Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
• Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
• Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
• Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
• Supporting the eCommerce Head on campaigns and programs.
• Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
• Guiding internal teams and vendor teams on development implementation issues.
• Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.

• Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
• Experience handling ecommerce platforms, online sales and website content management
• Excellent communication, Excel and organizational skills in addition to project management experience
• Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
• Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
• Experience working on Google and web analytics
• Support evaluating and executing SEO strategies
• Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
• Ability to develop systems, processes and infrastructure related to logistics.
• Implemented lean processes and innovative technology solutions to improve automation and productivity
• Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business

Resource: Content Manager

Location: Mumbai(On-site)

Qualification: BA/MA(English)/Degree in Mass Communication/Bachelor's degree in Engineering

No. of years of Experience: Min. 2 years experience in Website maintenance and Content Management

Certification / Knowledge :

• Should be proficient in all of the following languages : English, Hindi and Marathi
• Exposure to content management for Government websites preferred.

• Minimum 2 years of experience. Individuals with a higher degree of expertise will be considered for senior opportunities
• Minimum Bachelor Degree in Computer Science, Computer Engineer or related fields
• Experience working with and presenting summaries of large datasets
• Experience working with JavaScript , Reactnative and frontend frameworks
• Experience on system designs and architecture.
• Working experience with large, complex Enterprise dashboards is a plus.
• Passionate about innovating, learning new skills and technology
• Comfortable working on frontend and backend tasks is a plus

• 3+ years of experience in designing digital products.
• Ability to understand short and long-term goals of the product and business.
• Excellent understanding of user-centred design and visual design principles.
• A good understanding of frontend principles to guide the team from an engineering point of view.
• Understanding of behavioural analytics and goes by data-driven decisions, when needed. 
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
• Keen interest in applying user research, user-needs validation and usability evaluation.
• Self-driven, comfortable with a fast-paced, always user-focused.
• A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
• Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations

1. Data Steward :

Data Steward will collaborate and work closely within the group software engineering and business division. Data Steward has overall accountability for the group's / Divisions overall data and reporting posture by responsibly managing data assets, data lineage, and data access, supporting sound data analysis. This role requires focus on data strategy, execution, and support for projects, programs, application enhancements, and production data fixes. Makes well-thought-out decisions on complex or ambiguous data issues and establishes the data stewardship and information management strategy and direction for the group. Effectively communicates to individuals at various levels of the technical and business communities. This individual will become part of the corporate Data Quality and Data management/entity resolution team supporting various systems across the board.

Primary Responsibilities:

• Responsible for data quality and data accuracy across all group/division delivery initiatives.
• Responsible for data analysis, data profiling, data modeling, and data mapping capabilities.
• Responsible for reviewing and governing data queries and DML.
• Accountable for the assessment, delivery, quality, accuracy, and tracking of any production data fixes.
• Accountable for the performance, quality, and alignment to requirements for all data query design and development.
• Responsible for defining standards and best practices for data analysis, modeling, and queries.
• Responsible for understanding end-to-end data flows and identifying data dependencies in support of delivery, release, and change management.
• Responsible for the development and maintenance of an enterprise data dictionary that is aligned to data assets and the business glossary for the group responsible for the definition and maintenance of the group's data landscape including overlays with the technology landscape, end-to-end data flow/transformations, and data lineage.
• Responsible for rationalizing the group's reporting posture through the definition and maintenance of a reporting strategy and roadmap.
• Partners with the data governance team to ensure data solutions adhere to the organization’s data principles and guidelines.
• Owns group's data assets including reports, data warehouse, etc.
• Understand customer business use cases and be able to translate them to technical specifications and vision on how to implement a solution.
• Accountable for defining the performance tuning needs for all group data assets and managing the implementation of those requirements within the context of group initiatives as well as steady-state production.
• Partners with others in test data management and masking strategies and the creation of a reusable test data repository.
• Responsible for solving data-related issues and communicating resolutions with other solution domains.
• Actively and consistently support all efforts to simplify and enhance the Clinical Trial Predication use cases.
• Apply knowledge in analytic and statistical algorithms to help customers explore methods to improve their business.
• Contribute toward analytical research projects through all stages including concept formulation, determination of appropriate statistical methodology, data manipulation, research evaluation, and final research report.
• Visualize and report data findings creatively in a variety of visual formats that appropriately provide insight to the stakeholders.
• Achieve defined project goals within customer deadlines; proactively communicate status and escalate issues as needed.

Additional Responsibilities:

• Strong understanding of the Software Development Life Cycle (SDLC) with Agile Methodologies
• Knowledge and understanding of industry-standard/best practices requirements gathering methodologies.
• Knowledge and understanding of Information Technology systems and software development.
• Experience with data modeling and test data management tools.
• Experience in the data integration project • Good problem solving & decision-making skills.
• Good communication skills within the team, site, and with the customer

Knowledge, Skills and Abilities

• Technical expertise in data architecture principles and design aspects of various DBMS and reporting concepts.
• Solid understanding of key DBMS platforms like SQL Server, Azure SQL
• Results-oriented, diligent, and works with a sense of urgency. Assertive, responsible for his/her own work (self-directed), have a strong affinity for defining work in deliverables, and be willing to commit to deadlines.
• Experience in MDM tools like MS DQ, SAS DM Studio, Tamr, Profisee, Reltio etc.
• Experience in Report and Dashboard development
• Statistical and Machine Learning models
• Python (sklearn, numpy, pandas, genism)
• Nice to Have:
• 1yr of ETL experience
• Natural Language Processing
• Neural networks and Deep learning
• xperience in keras,tensorflow,spacy, nltk, LightGBM python library

Interaction :  Frequently interacts with subordinate supervisors.

Education : Bachelor’s degree, preferably in Computer Science, B.E or other quantitative field related to the area of assignment. Professional certification related to the area of assignment may be required

Experience :  7 years of Pharmaceutical /Biotech/life sciences experience, 5 years of Clinical Trials experience and knowledge, Excellent Documentation, Communication, and Presentation Skills including PowerPoint

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Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24x7 reliability?

JOB RESPONSIBILITIES

• Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks
• Lead out team meetings, stand-ups, and architecture/design discussions
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems
• Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
• Find solutions and solve issues around a variety of operating systems or programming languages
• Researching new technologies and adapt them to BrowserStack requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open Source
• Teaching others how to use new software
• Willing to learn new programming languages and databases
• Able to write efficient SQL queries and design schemas for relational databases
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
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• Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
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• Good knowledge of operating systems and networking concepts
• Reasonable knowledge of Windows and/or Linux operating systems
• Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
• Aggressive problem diagnosis and creative problem solving skills
• Startup mentality, high willingness to learn, and hardworking
• Experience of 3-6 years