11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Title: Team Leader

Location: Jaipur

Shift: 9:00 AM – 8:00 PM (Day Shift)

We are hiring experienced professionals with strong sales expertise and leadership skills to manage and motivate our outbound sales team in Jaipur.

Requirements:

• Excellent communication & interpersonal skills
• Outbound sales experience preferred
• Strong sales background (highly desirable)
• Minimum 1 year of team handling experience

Key Responsibilities:

• Lead, mentor, and motivate the sales team to achieve targets
• Monitor performance and provide actionable feedback
• Ensure adherence to sales processes & quality standards
• Handle escalations and resolve customer issues
• Prepare reports on team performance
• Train and guide new members for better productivity

POSITION: Sr. QA Engineer

We are looking for a seasoned and results-driven Senior QA Engineer with 7 to 8 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA

processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools.

What You’ll Be Doing:

● Understand business requirements and convert them into test scenarios and test cases

● Perform Manual Testing including Functional, Regression, Integration, & System Testing

● Develop, maintain, and execute Automation Scripts using Python

● Identify, report, and track defects using defect management tools

● Work closely with Developers, Product Managers, and QA team members

● Lead requirement analysis, test planning, and test case reviews

● Contribute to improving QA processes and automation coverage

● Participate in sprint planning, retrospectives, and cross-functional reviews

● Identify, report, and track defects using defect management tools; manage triage and

resolution with development teams

● Catch edge cases before they become production issues

● Co-ordination is release processes

Automation Skills:

● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and

backend services as well as design patterns, and CI/CD integration

● Monitor nightly automation runs, troubleshoot defects

● Ability to design, extend, debug, and maintain test frameworks independentlyAPI and Database Testing:

● Perform contract testing and functional validation of REST APIs using Postman or similar tools.

● Write complex SQL queries to validate data pipelines, migrations

Qualifications:

● Strong understanding of Software Testing concepts

● Experience in writing Test Cases and Test Scenarios

● Experience in Defect Tracking tools (JIRA, etc.)

● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI)

● Experience in Agile / Scrum methodology

● Strong analytical and problem-solving skills with a 'break-it' mentality

● Good communication skills — ability to articulate quality risks to non-technical

stakeholders

● Self-motivated, quick learner, and proactive in driving quality culture

● Strong team player with empathy to help developers 'fix-it'

● Exposure to Agentic AI testing frameworks

REPORTING: This position will report to Sr. Project Manager or as assigned by Management.

EMPLOYMENT TYPE: Full-Time, Permanent

LOCATION: Jaipur (Work from Office)

SHIFT TIMINGS: 10:00 AM - 07:00 PM IST

Experience: 6+ years • Must have experience in SAP delivery, with at least Two SAP implementations • Should be able to lead a team of SAP FICO, FM and FSCM functional experts in the design, implementation, and Support of SAP FICO, FM and FSCM modules • Act as the subject matter expert for SAP FICO, FM & FSCM modules, including design, configuration, and testing of the system • Should have experience with end-to-end implementation of SAP FICO and FM modules • Should be proficient in SAP FICO configuration, customization, and enhancement techniques. • Should have good understanding of finance and accounting principles and processes. • Should have strong knowledge of SAP FICO module functionalities, including general ledger, accounts payable. • Must have experience with accounts receivable, asset accounting, controlling, and Funds Management. • Should have knowledge in integration with PS, PM, HR, MM, SD, FICA, CS, REFX & Bank Application

We are looking for a highly skilled Backend Developer with expertise in Core Java, Java 8, and Data Structures. The ideal candidate should have experience in Spring Boot, JPA/Hibernate, and Microservices architecture. If you are passionate about backend development and want to work in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Develop and maintain backend applications using Core Java and Java 8.
• Design and implement RESTful and SOAP web services.
• Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
• Build and optimize microservices-based architectures.
• Manage databases such as PostgreSQL, MySQL, or Oracle.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Write clean, efficient, and scalable code while following best practices.
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Requirements:

✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.

✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.

✅ Experience in developing and consuming RESTful & SOAP APIs.

✅ Knowledge of Microservices architecture and best practices.

✅ Database expertise in PostgreSQL, MySQL, or Oracle.

✅ Excellent verbal and written communication skills.

Nice to Have:

• Experience with Docker/Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to cloud platforms (AWS, GCP, or Azure).

We’re hiring a Full Stack Developer with strong hands-on experience in Java, Spring Boot, and Angular to join our growing tech team.

🔧 What You'll Do

• Design and develop scalable full stack web applications
• Write clean, maintainable code using Java (Spring Boot) and Angular
• Collaborate with cross-functional teams to deliver high-quality features
• Optimize applications for performance and security
• Participate in code reviews and technical discussions

✅ What We’re Looking For

• 5+ years of professional experience in full stack development
• Strong expertise in Java, Spring Boot, and Angular
• Solid understanding of REST APIs, Microservices, and frontend integration
• Knowledge of databases and version control (Git)
• Excellent problem-solving and communication skills
• Immediate joiners are highly preferred

Technical Requirement :

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Strong knowledge in SQLite Database

- Experience in designing and developing custom controls for Android.

- Solid foundation in data structures, algorithms, and object orientation design.

- Capabilities to write and execute unit test cases.

- Independent researching, solution finding, analysis and problem solving skills and capabilities.

- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.

- Should have knowledge of Kotlin

- Should have experience in MVC / MVVM Architecture.

- Good in Analytics and Communication

MTX Group Inc. is seeking a motivated DevOps Engineer to join our team. MTX Group Inc is a global cloud implementation partner that enables organizations to become a fit enterprise through digital transformation and strategy. MTX is powered by the Maverick.io Artificial Intelligence platform and has a strong presence in the Public Sector providing proprietary designs and innovative concept accelerators around licensing and permitting, inspections, grants management, case management, and program management. MTX is a strategic partner with Salesforce with specialty expertise in Einstein Analytics, Mulesoft, Customer Community, Commerce Cloud, and Marketing Cloud. MTX is a Google Cloud partner helping accelerate digital transformation programs across federal, state, and local government agencies.

The DevOps role is responsible for maintaining infrastructure and both development and operational deployments in multiple cloud environments for MTX Group, Inc. and their clients. This role adheres to and promotes MTX Group, Inc’s company’s values by performing respective duties in a manner that supports and contributes to the achievement of MTX Group, Inc’s company’s goals.

Responsibilities:

• Develop and manage tools and services to be used by the organization and by external users of the platform
• Automate all operational and repetitive tasks to improve efficiency and productivity of all development teams
• Research and propose new solutions to improve the the mavQ platform in aspects of speed, scalability and security
• Automate and manage the cloud infrastructure of the organization distribute across the globe and across multiple cloud providers such as Google Cloud and AWS
• Ensure thorough logging, monitoring and alerting for all services and code running in the organization
• Work with development teams to communications and protocols for distributes microservices
• Help development teams debug devops related issues
• Manage CI/CD, Source Control and IAM for the organization

What you will bring:

• Bachelor’s Degree or equivalent 
• 4+ years of experience as a DevOps Engineer OR
• 2+ years of experience as backend developer and 2+ years of experience as DevOps or Systems engineer
• Hands on experience with Docker and Kubernetes
• Thorough understanding of operating systems and networking
• Theoretical and practical understanding of Infrastructure-as-code and Platform-as-a-service concepts
• Ability to understand and work with any service, tool or API as needed
• Ability to understand implementation of open source products and modify them if necessary
• Ability to visualize large scale distributed systems and debug issues or make changes to said systems
• Understanding and practical experience in managing CI/CD

What we offer:

• A competitive salary on par with top market standards

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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What you need to have: