11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Summary

We are looking for an experienced Drupal Developer with 5–10 years of expertise in Drupal CMS development, customization, and theming. The ideal candidate should be proficient in Drupal core APIs, custom module development, PHP, and front-end technologies (HTML5, CSS3, JavaScript/jQuery). The role involves building responsive, secure, and scalable web applications while collaborating with cross-functional teams.

Responsibilities

• Design, develop, and maintain Drupal-based websites and applications.
• Build and customize modules, themes, and templates for scalable solutions.
• Ensure responsive, cross-browser, and high-performance applications.
• Collaborate with UI/UX, QA, and backend teams to deliver end-to-end solutions.
• Troubleshoot, debug, and upgrade existing Drupal projects.
• Follow best practices in coding, version control, and security.

Mandatory Skills

• Strong proficiency in Drupal (7/8/9/10) including custom module development, key contributed modules, and Drupal core API.
• Solid knowledge of PHP, theme layer, and template systems.
• Expertise in HTML/HTML5, CSS/CSS3, JavaScript/jQuery for responsive websites.
• Familiarity with version control tools like Git.
• Good understanding of web security, SEO, and performance optimization.

We are looking for an enthusiastic Executive Branding Specialist who will be responsible for managing and enhancing the online presence of our CEO. The primary focus will be on developing and implementing strategies to promote the CEO’s personal brand, increase their visibility across digital channels. You will work closely with the marketing team to align the CEO’s online persona with the company’s overall branding and values.

Key Responsibilities

● Develop and execute digital marketing strategies to enhance the CEO's personal brand and reputation.

● Monitor and manage the CEO's online presence across various social media platforms, ensuring a positive and consistent image.

● Research, create and curate engaging and relevant content for the CEO's social media profiles, including posts, articles, blogs, and videos(using Canva/similar)

● Conduct research on industry trends, competitors, and relevant topics to develop content ideas that align with the CEO's expertise and reputation goals.

● Monitor and respond to online feedback, comments, and inquiries directed at the CEO, maintaining a professional and positive image.

● Implement SEO techniques and strategies to optimize the CEO's online visibility and search engine rankings.

● Handle any digital crisis that may occur, including negative reviews or feedback.

● Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of reputation management efforts and make data-driven recommendations for improvement.

● Stay updated on the latest digital marketing trends, tools, and techniques, and propose innovative strategies to enhance the CEO's reputation.

● Support the marketing team with other digital marketing initiatives as required.

Skills Required

● Good understanding of marketing tools/apps, social media platforms, and what works and what doesn't works on social media.

● Ability to assist/drive initiatives like podcasts, reels/shorts and other marketing content.

● Ability to research and learn on own, and come up with good content and strategy.

● Good understanding of the latest marketing trends and techniques.

● Excellent verbal and written communication skills.

● Passion for the marketing industry and its best practices.

● Strong desire to learn along with professional drive. 

Software Architect

Experience required: 7+ years

Notice period: Immediate

Description

Software Architects are the strategic thinkers and technical leaders within the client organization. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency.

In this role, you work at the intersection of business strategy and technical execution. You collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction.

Requirements

The ideal person:

• Proven track record in architecting and delivering large-scale, distributed software systems.
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• Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures.
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• Ability to translate business strategy into actionable technical roadmaps and system designs.
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• Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards.
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• Excellent stakeholder management and communication skills, from engineers to C-level.
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• Commitment to designing systems that are secure, performant, and cost-efficient.
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Desirable Skills

• Deep experience with multiple programming languages and frameworks (e.g., JavaScript/TypeScript, Node.js, React, Java, .NET, Python).
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• Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes).
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• Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC).
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• Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices.
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• Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints.
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• Ability to design for scalability across global markets and multi-tenant environments.
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• Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure.
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• Experience leading architectural reviews, trade-off analysis, and decision records.
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• Ability to mentor teams and establish communities of practice around architecture.
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• Awareness of emerging technologies (AI, serverless, edge computing) and their practical application.
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On any given day you might

• Define architecture blueprints and technical roadmaps for enterprise projects.
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• Partner with product owners and business stakeholders to align architecture with strategic goals.
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• Make key technology selection decisions, balancing innovation with long-term maintainability.
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• Review system designs, ensuring alignment with principles of security, scalability, and performance.
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• Support engineering teams with hands-on prototyping and technical problem solving.
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• Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences.
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• Collaborate with designers to ensure UI/UX and architecture integrate seamlessly.
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• Influence customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches.
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• Establish coding standards, architectural patterns, and governance processes.
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• Share thought leadership internally and externally, positioning the organization as a trusted advisor.
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You bring

• 7+ years of software development and architecture experience.
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• Expertise in designing cloud-native, distributed systems.
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• Proven success in leading technical decisions across multi-team programmes.
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• Strong cross-functional collaboration and customer-facing skills.
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• Advanced understanding of system integration, security, and performance optimisation.
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• Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems.
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• Advanced English, able to communicate at both executive and engineering levels.
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(Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

Company Profile:

We are a curated marketplace where we connect potential pet parents with responsible breeders Pan-India to provide healthy and purebred pets alongside pet care guidance and pet supplies and services making us a complete pet ecosystem. Mr n Mrs pet rose to be a modern pet solution backed by a strong network of responsible breeders spread across Pan-India along with a team of Pet-parents and Pet-lovers who passionately contribute to making pets’ lives better. Our promise was to provide Healthy and Happy pets along with pet care assistance in all aspects of pet parenting and that’s how we have built Mr n Mrs Pet to be a complete pet ecosystem since 2016.

Requirements:

• Relevant experience in E-com.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Expert-level analytical and problem-solving skills, including using measurement and analysing large datasets to gain insights and drive business decision.
• Ability to think strategically.
• Demonstrated ability to lead product and merchandising decision-making and customer user journey optimization.
• Ability to execute high level sales volume.
• Demonstrates strong motivation and team building skills.
• Stay up to date on latest SEO trends and technical/algorithm search engine updates.

Responsibilities:

• Create content recommendations to gain organic traffic
• Track, report, and analyse website analytics
• Work with client development teams to ensure that SEO best practices
• Work with client teams to drive SEO in content creation and development.
• Consistently improve the customer journey and optimize the conversion rate throughout website through close collaboration with the design.
• Maximize revenue through diligent management of the products/categories/campaigns across the website.
• Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the website.
• Collaborate with content/copy teams to provide keywords and phrases for optimal SEO performance of published content across all channels.
• Analyse and report lead provider/Lead aggregator performance to increase sales.

We are building the future of women’s wellness. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are broken and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, health sciences, content, and community, we would love to talk to you.

What are we looking or

1. Experience in Sales and/or customer consulting

2. Ability to understand and handle data sets through google sheets and Excel

Job Role:

1. Convert highly qualified leads into  members, by consulting and guiding them based on their conditions and requirement

2. Assess ways to optimize the overall top-of-funnel lead flow at Savage by working with external communities

3. Create weekly reports on work done, what worked and what did not work.

4. Be the voice of prospective customers in the system

About the Role:

We are seeking a skilled Business Analyst to join our IT team. As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions. You will work closely with stakeholders, developers, and project managers to ensure that requirements are gathered, analyzed, and implemented in alignment with the company’s business objectives. This role demands strong analytical, problem-solving, and communication skills, along with a solid understanding of IT systems.

Key Responsibilities:

1. Requirement Gathering & Analysis:

• Engage with stakeholders to understand business needs and translate them into detailed functional and technical specifications.
• Conduct interviews, workshops, and research to gather business and technical requirements.
• Collaborate with cross-functional teams, including developers, project managers, and UX designers, to ensure project goals align with business objectives.

1. Documentation & Communication:

• Create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Prepare user stories, use cases, and process flow diagrams.
• Communicate technical concepts to non-technical stakeholders, ensuring clarity and understanding.

1. System Modeling & Design:

• Utilize modeling tools (such as UML or BPMN) to create workflow diagrams and system architecture.
• Create wireframes and prototypes to visualize the functionality and design of new systems or enhancements.
• Identify process improvement opportunities and recommend solutions.

1. Data Analysis & Reporting:

• Analyze data to identify trends, forecast outcomes, and provide actionable insights to stakeholders.
• Work with SQL databases to query data and assist in reporting.
• Create data visualizations and dashboards using tools like Power BI or Tableau.

1. Project Support & Coordination:

• Work closely with the development team throughout the Agile development lifecycle, ensuring that requirements are implemented effectively.
• Assist in managing sprints, user acceptance testing (UAT), and quality assurance processes.
• Provide post-implementation support and address any issues that arise after system go-live.

1. Stakeholder Management:

• Serve as the primary point of contact between the business stakeholders and the IT team.
• Facilitate communication between all parties, ensuring that stakeholders’ needs are met.

1. Pre-Sales & Post-Sales Support:

• Assist in pre-sales activities by evaluating client requirements, conducting feasibility studies, and providing solutions.
• Participate in post-sales support, ensuring that solutions are successfully implemented and meet the customer’s expectations.

Required Skills & Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Experience: 1+ years of experience as a Business Analyst in an IT company or related field.
• Technical Skills:
• Proficiency in data analysis tools (e.g., SQL) and reporting software (e.g., Tableau, Power BI).
• Knowledge of process modeling tools (e.g., Visio, Lucidchart).
• Familiarity with Agile methodology and tools (e.g., JIRA, Confluence).
• Understanding of APIs and system integrations.

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbuck

Professional Attributes :

1.Should have good communication Skills

2.Should be good team player

3.Should be able to work independently and under pressure

4.Should have good logical and analytical thinking

                                 Job Description for IOS Developer:-

- We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

- Your primary focus will be the development of iOS applications and their integration with back-end services.

- You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities :

- Design and build applications for the iOS platform

- Ensure the performance, quality, and responsiveness of applications

- Collaborate with a team to define, design, and ship new features

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

Skills :

- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with Restful APIs to connect iOS applications to back-end services

- Knowledge of other web technologies and UI/UX standards

- Understanding of Apple's design principles and interface guidelines

- Knowledge of low-level C-based libraries is preferred

- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

- Familiarity with continuous integration.