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About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.
Key Responsibilities
• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.
• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.
• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.
• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.
• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.
Job Description
Jaipur Company seeks a PHP Developer Full-time
Responsibilities:-
1) Experience: We are seeking a Senior PHP Developer with at least 3 years of experience in PHP and one of the following: .NET or Cloud Server Operations. If you do not have experience in these areas, we are prepared to provide training to help you gain these skills. All our work is recorded under an employee monitoring system.
2) SAAS Product Operations: As a Senior PHP Developer, you will be responsible for managing and operating our own cutting-edge Software as a Service (SAAS) products. You can explore our products at https://www.pnapna.com.
3) Collaborative Work: You will collaborate closely with our IT team to bring various projects to fruition.
4) /Language Proficiency: Proficiency in English, both written and spoken, is essential for effective communication within the team and with clients.
5) Troubleshooting: Part of your role will involve identifying and resolving issues related to our SAAS scripts and the infrastructure of our server systems.
6) Server Management: You will be responsible for ensuring the smooth operation of web processes and infrastructure on our Linux-based servers.
7) Script Development: You will have the opportunity to create scripts that enhance client systems, helping them achieve peak performance and meet their objectives.
8)Software Development: Testing and developing software for client applications, primarily those located in North America, is a key aspect of your role.
9)Documentation: You will create comprehensive documentation for the software you develop, ensuring that it is well-documented for both internal and client reference.
10) Debugging: Utilizing source debuggers, you will diagnose issues and write or modify client software as necessary to enhance functionality.
11) Project Results: You will be expected to consistently deliver effective results within set deadlines, contributing to the success of our projects.
Requirements:-
1) Education: A Bachelor's degree in Computer Science or a related field is a prerequisite for this role.
2) Development Skills: Proficiency in PHP is required, along with experience in using web frameworks like Laravel and CodeIgniter. If you do not have experience with PHP, knowledge of DOT.Net desktop applications or Cloud servers is acceptable. We are willing to provide training to enhance your skills in these areas.
3) Front-end Technologies: Advanced knowledge of front-end technologies, including CSS3, JavaScript, and HTML5, is essential for this position.
4) Programming Skills: You should have a solid understanding of object-oriented programming.
5) Database and OS: Familiarity with both SQL and NoSQL databases, as well as experience with the Linux operating system, is beneficial for success in this role.
6) Project Leadership: The ability to effectively manage and lead projects is a key competency that we value.
Job Type: Regular / Permanent
Salary: ₹40,000.00 - ₹60,000 per month
Contract Length: 45 days Notice Period
If you possess the requisite skills and qualifications and are enthusiastic about joining our team to work on innovative SAAS products, please submit your application with your resume and any relevant work samples.
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Education:
- Bachelor's (Preferred)
Experience:
- PHP: 3year (Preferred)
- total work: 3 year (Preferred)
- website development: 3 year (Preferred)
🚨 We're Hiring – Fresh M.Com Graduates & Experienced Professionals to join Our Commercial & Finance Team! 🚨
We’re looking for talented professionals to join our commercial team across North & West India (Gujarat and Jaipur)!
🔹 Experienced Profiles (40 openings):
🎓 M.Com / CA Inter | 2+ yrs in Finance
💡 Tier 2/3 college background preferred
💰 CTC: Upto ₹4.5 LPA
🔹 Freshers (20 openings):
🎓 M.Com (2025 pass-outs)
💡 Strong grasp of financial basics
📝 Type: Fixed Term Appointment (FTA)
📍 Location: PAN India
1. Campaign Development: Creating and launching marketing campaigns across various channels, including social media, email, search, display, and affiliate marketing.
2. Targeting and Segmentation: Identifying and targeting specific audience segments to maximize campaign effectiveness and ROI.
3. Ad Optimization: Continuously monitoring and optimizing ad performance, including ad copy, images, targeting, and bidding strategies.
4. Budget Management: Managing and allocating marketing budgets to maximize ROI and achieve business objectives.
5. Data Analysis: Analyzing campaign data and metrics to measure performance, identify areas for improvement, and inform future marketing strategies.
6. A/B Testing: Conducting A/B testing and experimentation to optimize campaign elements, such as ad creative, landing pages, and email subject lines.
7. Conversion Rate Optimization: Optimizing landing pages, websites, and other digital assets to improve conversion rates and user experience.
8. Return on Ad Spend (ROAS) Analysis: Measuring and analyzing ROAS to ensure that marketing campaigns are generating a positive return on investment.
9. Cross-Channel Marketing: Coordinating and executing marketing campaigns across multiple channels, including social media, email, and search.
10. Team Collaboration: Working closely with cross-functional teams, including sales, product, and creative, to ensure that marketing campaigns are aligned with business objectives and goals.
Requirements:
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
*Experienced Candidates Required
* Candidates from Jaipur are Preferred.
* Work from an office job
* Immediate Joiners needed
* Candidates from Jaipur city will be given preference.
SEO Executive Responsibilities:
- Conducting on-site and off-site analysis of web SEO competition.
- Using Google Analytics to conduct performance reports regularly.
- Creating high-quality SEO content.
- Assisting with blog content.
- Leading keyword research and optimization of content.
- Keeping up-to-date with developments in SEM.
- Research and analyze competitor advertising links
- Develop and implement a link-building strategy
Role:
- Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
- Making suggestions towards shaping the strategy for a feature and engineering design.
- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.
- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
- Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
- An active member of the team, through useful contributions to projects and in team meetings.
- Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.
Requirements:
- Acquired strong proven professional programming experience.
- Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
- Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS
- Proven track record and expert in one of the field - DevOps/Frontend/Backend
- Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
- Experience with at least one of the Database systems - RDBMS and NoSQL
- Ability to document requirements and specifications.
- A naturally inquisitive and problem-solving mindset.
- Strong experience in using AGILE or SCRUM techniques to build quality software.
- Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro
Job Description :
- Should have handson experience of more than 1+ years
- Good knowledge of NodeJS, ExpressJS or Restify
- Should have good knowledge of JavaScript.
- Experience implementing frontend using Angular 2+.
- Any database knowledge (SQL.Mongo or NoSQL)
- Basic understanding of version control using GIT
- TypeScript knowledge would be a plus
- Should have good logical skills.
Grettings from Alliance Labs.
We are a Financial Tech company and are looking for a software developer to join.
You will be bulding products used by our clients worldwide.
Thanks
Anuj




