11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Description:

We are looking for a highly experienced Java Developer with expertise in Spring Boot and Microservices architecture. The ideal candidate will have 4+ years of experience in building scalable, high-performance applications.

Key Responsibilities:

• Develop and maintain Java-based applications using Spring Boot and Microservices.
• Create and implement RESTful APIs and integrate with third-party services.
• Design and build scalable, resilient microservices.
• Perform code reviews and optimize applications for performance and security.
• Deploy and manage applications on cloud platforms (AWS, Azure, or GCP).
• Implement CI/CD pipelines for continuous integration and deployment.
• Diagnose and resolve technical issues and production bugs.

Required Skills:

•  Java 8+ or 11+ (strong proficiency)
•  Spring Boot, Spring MVC, Spring Security
•  Microservices architecture and distributed systems
•  RESTful APIs and API gateways
•  SQL and NoSQL databases (PostgreSQL, MongoDB, etc.)
•  Cloud platforms (AWS, Azure, or GCP)
•  Containerization (Docker, Kubernetes)
•  CI/CD pipelines (Jenkins, GitLab CI)
•  Message brokers (Kafka, RabbitMQ)

Job Description

Jaipur Company seeks a PHP Developer Full-time

Responsibilities:-

1)  Experience: We are seeking a Senior PHP Developer with at least 3 years of experience in PHP and one of the following: .NET or Cloud Server Operations. If you do not have experience in these areas, we are prepared to provide training to help you gain these skills. All our work is recorded under an employee monitoring system.

2)  SAAS Product Operations: As a Senior PHP Developer, you will be responsible for managing and operating our own cutting-edge Software as a Service (SAAS) products. You can explore our products at https://www.pnapna.com.

3)  Collaborative Work: You will collaborate closely with our IT team to bring various projects to fruition.

4)  /Language Proficiency: Proficiency in English, both written and spoken, is essential for effective communication within the team and with clients.

5)  Troubleshooting: Part of your role will involve identifying and resolving issues related to our SAAS scripts and the infrastructure of our server systems.

6)  Server Management: You will be responsible for ensuring the smooth operation of web processes and infrastructure on our Linux-based servers.

7)  Script Development: You will have the opportunity to create scripts that enhance client systems, helping them achieve peak performance and meet their objectives.

8)Software Development: Testing and developing software for client applications, primarily those located in North America, is a key aspect of your role.

9)Documentation: You will create comprehensive documentation for the software you develop, ensuring that it is well-documented for both internal and client reference.

10)           Debugging: Utilizing source debuggers, you will diagnose issues and write or modify client software as necessary to enhance functionality.

11)           Project Results: You will be expected to consistently deliver effective results within set deadlines, contributing to the success of our projects.

Requirements:-

1)  Education: A Bachelor's degree in Computer Science or a related field is a prerequisite for this role.

2)  Development Skills: Proficiency in PHP is required, along with experience in using web frameworks like Laravel and CodeIgniter. If you do not have experience with PHP, knowledge of DOT.Net desktop applications or Cloud servers is acceptable. We are willing to provide training to enhance your skills in these areas.

3)  Front-end Technologies: Advanced knowledge of front-end technologies, including CSS3, JavaScript, and HTML5, is essential for this position.

4)  Programming Skills: You should have a solid understanding of object-oriented programming.

5)  Database and OS: Familiarity with both SQL and NoSQL databases, as well as experience with the Linux operating system, is beneficial for success in this role.

6)  Project Leadership: The ability to effectively manage and lead projects is a key competency that we value.

Job Type: Regular / Permanent

Salary: ₹40,000.00 - ₹60,000 per month

Contract Length: 45 days Notice Period

If you possess the requisite skills and qualifications and are enthusiastic about joining our team to work on innovative SAAS products, please submit your application with your resume and any relevant work samples.

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• PHP: 3year (Preferred)
• total work: 3 year (Preferred)
• website development: 3 year (Preferred)

• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Follow emerging technologies
• Test and develop software for client applications
• Proficiency in JavaScript
• Strong knowledge of JavaScript technologies such as Node.JS, React.JS, Express.JS, etc.
• Experience in a wide variety of databases such as MySQL, MongoDB, etc.
• Understand Architectural Requirements and ensure effective design and development.
• Enable absorption of latest technologies in the product line.
• Good analytical & Communication skills.

You are the superman, who is supposed to rescue the company and bring business to the company. Generating leads by tracking prospective clients and fixing appointments and then giving proper presentations to the client. 

Job description:

• Identify new business opportunities and turn them into a closed deals.
• Develop proposals and hold product demonstrations and set customer expectations, negotiating and accurately forecasting to management.
• Consistently achieve quarterly and annual sales targets.
• Responsible for overall sales strategies and generating positive business outcomes for customers, who often have complex environments.
• Articulate and evangelize the vision and positioning for the SaaS solution to prospects.
• Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
• Drive creative business development activities to penetrate white space accounts.
• Develop and maintain relationships with existing and new contacts. 

What Position Demands: 

• Ability to generate new leads, draft proposals and make convincing presentations.
• Possess a Master's in Sales / Business or related discipline.
• Min. 3 years experience within a B2B sales role.
• Comfortable working in the US shift (6 PM to 4:30 AM).
• Experience with International Clientele preferred.  
• Experience with SaaS products would be an advantage.
• Experience working across geographies and are comfortable dealing with small and medium businesses as your target client network.
• A prior network of clients in this area would be an advantage.
• Possess excellent interpersonal as well as written and verbal communication skills.
• Extremely critical about activity and revenue targets and every action of yours is focussed on achieving them.
• You are a driven individual who can operate with minimal training and can start working with full force from day one.

About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.

Key Responsibilities

•        As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.

•        Creating and managing build and release pipelines with Azure DevOps and Jenkins.

•        Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

•        Troubleshoot server performance issues & handle the continuous integration system.

•        Automate infrastructure provisioning using ARM Templates and Terraform.

•        Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

•        Diagnose and develop root cause solutions for failures and performance issues in the production environment.

•        Deploy and manage Infrastructure for production applications

•        Configure security best practices for application and infrastructure

Essential Requirements

•        Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

•        Strong knowledge of CI/CD principles.

•        Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.

•        Experience of writing automation scripts with PowerShell, Bash, Python, etc.

•        GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

•        Understanding of secure DevOps practices

Good to Have -

•        Knowledge of scripting languages such as PowerShell, Bash

•        Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

•        Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

•        Strong communication skills and ability to explain protocol and processes with team and management.

•        Must be able to handle multiple tasks and adapt to a constantly changing environment.

•        Must have a good understanding of SDLC.

•        Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

•        Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

•        Organized, flexible, and analytical ability to solve problems creatively.

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organisational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

• Planning & Strategy - Plan and execute a sales strategy that will help the team to get quality business.
• Build Process - Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material - Creates marketing literature and promote products and time-sensitive sales
• Networking - Attend SHRM conferences, Recruitment Agency Expo, and similar events to grow networks in the industry across the globe.
• Lead Generation - Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management - Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning - Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis - Assesses clients’ needs and accordingly makes recommendations and solutions.
• Proposals - Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate - Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals - Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated - Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting - Provides recruitment consultation and after-sales.
• Project Management - Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing - Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management - Maintain good relationships with the internal, as well as external stakeholders.

• Years of Relevant Experience- Minimum 3 years of proven experience in Recruitment/ Staffing Sales/ Business Development.
• Education & Work experience- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Human Resources or other relevant fields.
• Software and Applications- Tech-savvy with good knowledge of MS Office, CRM Systems, have the knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Strong knowledge in SQLite Database

- Experience in designing and developing custom controls for Android.

- Solid foundation in data structures, algorithms, and object orientation design.

- Capabilities to write and execute unit test cases.

- Independent researching, solution finding, analysis and problem solving skills and capabilities.

- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.

- Should have knowledge of Kotlin

- Should have experience in  MVC / MVVM Architecture.

- Good in Analytics and Communication