11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Requirements:

• Knowledge of PHP web frameworks including Yii, Laravel, or CodeIgniter.
• Knowledge of front-end technologies including CSS3 JavaScript, and HTML5
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience as a PHP Developer with a portfolio showcasing PHP development projects.
• Proficiency in PHP programming and experience with one or more PHP frameworks.
• Strong understanding of web development principles, HTML, CSS, and JavaScript.
• Familiarity with front-end libraries and frameworks (React, Angular, Vue. js) is a plus.
• Knowledge of database management systems (e. g. , MySQL) and SQL queries.
• Experience with version control systems (e. g. , Git) and collaborative coding workflows.
• Ability to work collaboratively in a team environment, communicate effectively, and provide constructive feedback.
• Problem-solving skills and the ability to debug and troubleshoot technical issues.
• Benefit from invaluable mentorship provided by seasoned leaders.
• Enjoy a vibrant atmosphere enriched with engaging games and activities.
• Receive quarterly rewards as a token of recognition for your valuable contributions.
• Immerse yourself in a creative and open culture that fosters innovation.

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

We are seeking a mature, proactive, and highly capable Senior Full Stack Engineer with over 5 years of experience in Python, React, Cloud Services, and Generative AI (LLM, RAG, Agentic AI). The ideal candidate can handle multiple challenges independently, think smartly, and build scalable end-to-end applications while also owning architecture and deployment.

Must Have Skills

• Python (Fast API, Django REST Framework, Flask)
• React JS 
• Cloud Services (VM, Storage, Auth and Auth, Functions and Deployments) 
• Microservices , Serverless Architecture
• Docker, Container orchestration (Kubernetes)
• API Development & Integration
• Bitbucket or Git-based version control
• Agile/Kanban working model
• Familiarity with AI-powered coding assistants such as GitHub Copilot, Cursor AI, or Lovable AI.
• Basic understanding of Generative AI concepts and prompt engineering.

Good to Have Skills

• Experience with AI orchestration tools (Lang Chain, Llama Index, Semantic Kernel)
• Generative AI (LLMs, RAG Framework, Vector DB, AI Chatbots, Agentic AI)
• API Testing Tools (Postman)
• CI/CD Pipelines
• Advanced Cloud Networking & Security
• Automation Testing (Playwright, Selenium) 

Preferred Personal Attributes

• Highly proactive and self-driven
• Smart problem solver with strong analytical ability
• Ability to work independently in ambiguous and complex scenarios
• Strong communication & stakeholder management skills
• Ownership mindset and willingness to handle multiple challenges at once

Key Responsibilities

Full Stack Development

• Build and maintain production-grade applications using Python (FastAPI/Django/Flask) and React / Next.js.
• Develop reusable frontend components and optimized backend services/microservices.
• Ensure clean architecture, maintainability, and code quality.
• Own development across the lifecycle—design, build, testing, deployment.
• Develop AI-driven applications using LLMs (OpenAI, LLaMA, Claude, Gemini, etc.).
• Build and optimize RAG pipelines, vector searches, embeddings, and agent workflows.
• Integrate vector databases: Pinecone, FAISS, Chroma, MongoDB Atlas Vector Search.
• Build AI chatbots, automation agents, and intelligent Assistants.
• Apply prompt engineering, fine-tuning, and model evaluation best practices.
• Deploy, manage, and monitor cloud workloads on AWS/Azure/GCP.
• Design and implement serverless architectures, microservices, event-driven flows.
• Use Docker, CI/CD, and best DevOps practices.
• Ensure scalability, security, cost optimization, and reliability.

Collaboration & Leadership

• Comfortably handle ambiguity, break down problems, and deliver with ownership.
• Lead technical initiatives and mentor junior team members.
• Work closely with cross-functional teams in Agile/Kanban environments.

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular

2) Hand on Node.JS./Express JS 

3) Database: MYSQL/MongoDB 

4) Experience in JavaScript, TypeScript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

●  Should have strong experience in Automation testing, developing and executing test cases. 

● Should have strong experience in Selenium with Java & Cucumber framework.

● Should have a good amount of experience working with Mobile Application testing using Appium 

● Experienced with few of the Automation Testing tools : Selenium, Cucumber, TestNG, SOAP UI/Rest API, Appium. 

● Good knowledge of software testing life cycle :Test planning, Test design and execution, Defect Management, Test Reporting. 

● Hands-on experience on Functional, Regression, System and UAT Testing.

● Good exposure with both Web and Mobile Automation Testing.

● Excellent defect finding, debugging, root cause analysis capabilities. 

1) Writing, editing and proofreading website content.

2) Understanding of Web publishing requirements.

3) Deliver plagiarism-free content

4) Excellent communication skills in English both written and spoken.

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective TDD and BDD driven APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Job Title:- Team Lead
• :- B. Tech / B. E in (CS/ IT/ Electronics)/ MCA
• Years of Exp.:- 10 years
• Location:- DoIT, Yojana Bhawan, C Scheme, Jaipur

Technical Experience:-

• Manage Design, development and delivery of application and Maintain high standards of software quality within the team by establishing good practices and habits.
• Technical Knowledge in Software Development and server Architecture.
• Experience of QMS and SDLC Processes Successful handling of IT Technology projects in Software systems.
• Interact with the client to create technology specifications from business requirements for modules within the project.
• Project experience in a Web technologies, mobile technologies, enterprise web software and Prior experience of working in PHP (CI, Laravel), Mysql, Jquery, Javascript HTML and Ajax.