11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Role: React Native Developer

Experience: 3-5 years

Location: Jaipur

Work Mode: 5 Days working

✨ What We Need:

a. React Native & JavaScript/TypeScript expertise.

b. Experience with OAuth, SSO, REST APIs & Firebase.

c. 3-4 published mobile apps (Android & iOS).

d. App store publishing experience.

e. Strong problem-solving abilities.

Job description:

• Will be responsible for acquiring preferred clients (HNI/Ultra HNI).

• To maintain client relationships and generate AUM (Assets Under Management) from preferred clients

• To advise HNI/Ultra HNI clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients

• To coordinate with product and research team for taking investment decision for the clients.

• To conduct and assist in organizing seminars, workshops and other business development activities.

• To achieve budgeted targets in terms of number of clients/volume of business & assets

.

• To research, investigate and update themselves on available investment.

• To contact clients periodically and determine if they are satisfied with the service

• To review the clients investment needs to determine whether market changes, life changes, economic changes, or financial performance indicate a need for portfolio reassessment.

• Key products to be handled are - Portfolio Management Services, Model Portfolio, Mutual Funds, Insurance, Bonds, Trading Equity, and Commodities & Currency

Qualification:

• CFP / CFA / MBA in Finance / Marketing

Experience:

• 5+ year experience in financial services/ Broking Company and Insurance sector

Key Skills:

• Should be an individual performer
• Handling a reasonable book size
• Pleasant personality and good communication skills.

Functional Area:

• Marketing

Dynamic technical leader who can lead a cutting-edge product development team that is tasked with building world class business applications. This role reports to the CTO and will be responsible for engineering one of the key products lines of SmartDocs. 

Key Responsibilities: 

• Manage the end-to-end engineering process to ensure the product releases are released successfully as per the published product roadmap  
• Coordinate requirements prioritization and product managers 
• Release products with proper quality  
• Coordinate code reviews and ensure proper development guidelines are adhered to 
• Coordinate QA testing with QA teams 
• Coordinate proper documentation is released 
• Coordinate with DevOps engineers to maintain proper development landscape 
• Nurture and expand the dynamic development team that is nimble and can meet the requirements of the product managers 
  
  

Key experience and required skills: 

• At least 2 years' experience managing successful development teams building modern web applications in the role of “Developer Manager” or Engineering Manager” or higher 
• Experience as a senior Java developer for at least 2 years with full hands-on development experience 
• Excellent understanding of modern web application architectures and architecture patterns 
• Expertise in Agile and agile-type processes 
• Experience being part of SaaS product development is a definite plus 
• Significant experience in management reporting and communication to executive leadership teams 
  
  

Success Factors 

The ideal candidate would have been part of one or more startups that delivered modern web applications, preferably SaaS products in enterprise space. The ideal candidate will be a proper mix of management skills and technical prowess.  

What we offer 

SmartDocs is a modern progressive product company with the mission of delivering awesome Procure to Pay platform to medium and large enterprises to optimize and streamline business processes. We offer: 

• Awesome workplace  
• Cool benefits 
• Cutting tech stack 
• Socially Impactful products 
• Multiple learning opportunities 
  
  

What we expect 

We are looking for a dynamic leader with the following key traits 

• Responsibility 
• Accountability 
• Flexibility 
• Team player 
• Awesome communication skills 

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Work schedule: 6 days working including weekends. 11 AM - 8 PM ( Weekdays ) 10 AM - 8 PM ( Weekends )

1 weekday off

Job Description

Counseling the students over the study abroad options & training products of Jamboree.

Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.

Making outbound calls on all the prospective leads generated through various sources.

Meeting weekly/monthly/annual sales targets.

Regular follow-ups with students and parents.

Timely updation of MIS and other dashboards

Desired Candidate Profile

Should have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.

Should be comfortable working in a target-oriented role.

Willing to learn, sales acumen, good with numbers.

Self-starter, self -motivated.

Java with cloud

Purpose of the Role

To design and implement the Peak AI System - a new system of intelligence that allows companies to quickly harness the power of AI.

The Opportunity 

Peak are a Decision Intelligence company - where we are democratising AI for every business and building a great company that everyone loves being part of. We are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company: one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & World class accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years - to create and lead a new category of enterprise software; the decision intelligence system (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the Engineering team, as we start the next stage of our global growth.

The Role

Based in Jaipur or Pune, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:

• Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Required Skills and Experience

We are building a team of world class engineers in Jaipur, essentially we are looking for bright, talented engineers looking to work at the cutting edge of practical AI.

• Acquired strong proven professional Front End Development experience.
• Proven track record and experience working on Javascript and front end frameworks like React (preferred) and Angular
• Knowledge and experience working with Node.js, Go or any other back end programming language is a plus .
• Experience of turning UI/UX designs to applications and keen interest in the UI/UX side of an application. 
• Able to build prototypes quickly and work with the product teams to test a concept. 
• Demonstrable experience in building front end or UI/UX development practices in previous jobs. 
• Building and implementing a product on cloud based infrastructure.
• Good understanding of Microservice Architecture, Cloud Technologies, CI/CD and Serverless.
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using Agile Methodologies such as Kanban or Scrum to build quality software.
• Good communication skills.

As well as doing great work we have created an award-winning, fun and exciting workplace that people love to be, we are looking for people to join us who share our values and are:

• Open - Always up for new ideas and able to take and give feedback in a positive way.
• Driven - sets high goals, doesn’t give up, and make sacrifices to ensure that their job gets done on time and meets/exceeds expectations.
• Curious - Aware of new technologies and uses them to make new improvements in the Engineering ecosystem.
• Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no matter what 
• Responsible - takes ownership of tasks given and has a strong work ethic.

About Peak

In an age when becoming AI and data-driven is one of the most important things businesses must do, it can also be one of the most challenging. That’s where Peak comes in; our CODI system sits at the heart of our client’s businesses, enabling the rapid unification, modelling and - most importantly - use of data - helping decision makers make great commercial decisions, powered by AI. All supported by our world-class data science team.

Founded in 2014, Peak has grown rapidly, in line with the world’s fastest growing SaaS companies, winning numerous awards and attracted significant funding to support the company’s ongoing investment in machine learning and AI technologies. All to further our mission to become the world’s leading AI System business.

Headquartered in Manchester, Peak also has offices in London, Edinburgh, Jaipur and Brisbane. Our clients include some of the world's leading retailers, manufacturers and well-known brands alongside highly innovative and tech-savvy businesses. Peak is an Amazon Web Services (AWS) Partner, and holds Machine Learning Competency and Retail Competency status.