11+ Quality audit Jobs in Jaipur | Quality audit Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Description

Jaipur Company seeks a PHP Developer Full-time

Responsibilities:-

1)  Experience: We are seeking a Senior PHP Developer with at least 3 years of experience in PHP and one of the following: .NET or Cloud Server Operations. If you do not have experience in these areas, we are prepared to provide training to help you gain these skills. All our work is recorded under an employee monitoring system.

2)  SAAS Product Operations: As a Senior PHP Developer, you will be responsible for managing and operating our own cutting-edge Software as a Service (SAAS) products. You can explore our products at https://www.pnapna.com.

3)  Collaborative Work: You will collaborate closely with our IT team to bring various projects to fruition.

4)  /Language Proficiency: Proficiency in English, both written and spoken, is essential for effective communication within the team and with clients.

5)  Troubleshooting: Part of your role will involve identifying and resolving issues related to our SAAS scripts and the infrastructure of our server systems.

6)  Server Management: You will be responsible for ensuring the smooth operation of web processes and infrastructure on our Linux-based servers.

7)  Script Development: You will have the opportunity to create scripts that enhance client systems, helping them achieve peak performance and meet their objectives.

8)Software Development: Testing and developing software for client applications, primarily those located in North America, is a key aspect of your role.

9)Documentation: You will create comprehensive documentation for the software you develop, ensuring that it is well-documented for both internal and client reference.

10)           Debugging: Utilizing source debuggers, you will diagnose issues and write or modify client software as necessary to enhance functionality.

11)           Project Results: You will be expected to consistently deliver effective results within set deadlines, contributing to the success of our projects.

Requirements:-

1)  Education: A Bachelor's degree in Computer Science or a related field is a prerequisite for this role.

2)  Development Skills: Proficiency in PHP is required, along with experience in using web frameworks like Laravel and CodeIgniter. If you do not have experience with PHP, knowledge of DOT.Net desktop applications or Cloud servers is acceptable. We are willing to provide training to enhance your skills in these areas.

3)  Front-end Technologies: Advanced knowledge of front-end technologies, including CSS3, JavaScript, and HTML5, is essential for this position.

4)  Programming Skills: You should have a solid understanding of object-oriented programming.

5)  Database and OS: Familiarity with both SQL and NoSQL databases, as well as experience with the Linux operating system, is beneficial for success in this role.

6)  Project Leadership: The ability to effectively manage and lead projects is a key competency that we value.

Job Type: Regular / Permanent

Salary: ₹40,000.00 - ₹60,000 per month

Contract Length: 45 days Notice Period

If you possess the requisite skills and qualifications and are enthusiastic about joining our team to work on innovative SAAS products, please submit your application with your resume and any relevant work samples.

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• PHP: 3year (Preferred)
• total work: 3 year (Preferred)
• website development: 3 year (Preferred)

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions as a Front-end / Mean-stack developer. The candidate will work with the product development team in-order to deliver the best practices; an ideal candidate we are looking after are those who have an experience of 0 – 2 years as a Front-end developer in Angular JS / Angular latest versions. One must possess excellent technical skills with outstanding communication, professionalism, smart-driven, Intelligent along with leadership qualities.

Desirable Skills & Expertise:

• experience of 0 – 2 years of experience as a Mean stack / Front-end Programmer in Angular JS / Angular latest versions with Master’s or Bachelor’s degree in computers are preferred.
• Must have work experience in technologies like latest version of Angular (mandatory), Java script, JSON, Bootstrap and Typescript.
• In depth understanding on Programming & Coding are mandatory.
• Knowledge in Linux environment is an added advantage.
• Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
• Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

• The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications.
• Must able to develop new efficient features and optimize the existing one.
• Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
• Should be able to communicate effectively with both technical and non-technical personnel.
• Excellent trouble shootings & problem-solving skills.
• Must involve in complete SDLC from requirement analysis through testing and deployment.
• Develop and maintain strong product knowledge.
• Guide the clients through various stages of the project and transition to support organization.
• Review existing business processes and participate in the Process Improvement Program.

We are hiring a Inside Sales Manager who will help drive high quality output from our Inside Sales Team of Team Leads & Telesales Executives 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implement them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside sales/telesales experience into B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has growth mind-set Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

JTC provides software solutions to enterprises across the world. We believe that we can only succeed if and only if we have a passionate driven, and capable team. People are at the core of who we are.

We are looking for a person who will be responsible to understand our core values and translate them to create a workplace where our team feels proud to come to work every day.

Responsibilities:

1. Implement recruiting strategies to find the right person for each role in the organization, keeping diversity and inclusion as core values. This includes various activities such as sourcing candidates, scheduling interviews, and onboarding prospective team members.
2. Build the company's brand as a strong engineering company by holding hackathons, engaging with various local engineering groups, and other related initiatives.
3. Support HR functions (5% to 10%) when needed.

About you:

1. You are passionate and driven to build a great team.
2. You are someone who cares deeply about people and demonstrates deep empathy for team members of all backgrounds.
3. You have a willingness to roll up your sleeves and help the team get work done.

What you'll gain:

1. The ability to exercise creativity and leadership in your work.
2. The chance to build a great team that is on a mission to make the world a better place.
3. A team of highly selective, ambitious, and innovative co-workers.

Perks and Benefits:

1. Remote Friendly: You can work from place of your choice, including one time work from home setup reimbursement at the time of joining.
2. Comprehensive Health Insurance: INR 3L health insurance with a wide hospital coverage that covers your spouse, children and parents (with existing pre-conditions), including access to remote on call doctors.
3. Workation: Annual off-sites every year, fully paid, for the team to get together for a week to work and play.
4. Learning Opportunities: Access to best trainings for learning and skill advancements.
5. Time Offs: 12 paid leaves, 6 leaves per year on top of National and Regional holidays.
6. Paid Parental Leave: 6 months maternal and 1 month paternal.

Your main responsibility will be designing and implementing applications that are written in PHP. This means you will work closely with front end developers to integrate backend components with the components they’re creating for users to interact with.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
Skills And Qualifications
• Strong knowledge of PHP web frameworks such as cake php, Laravel, Yii, etc depending on your technology stack
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming

Java Developer JD -Tata Business Hub

Job Description

We are looking for an iOS/Mac developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones, tablets and computers. Your primary focus will be development of iOS/Mac applications and their integration with back-end services.

 Responsibilities

• Design and build applications for the iOS/Mac platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs

Skills

• Experience with Objective-C or Swift and Cocoa Touch.
• Experience with iOS frameworks such as Core Data, Core Animation, Foundation, Web Kit etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Experience with third-party libraries and APIs & Other tools SMS, GPS, APNS, Email, XML parsing, GUI, UI designs, writing XML classes, UIKit, etc
• Understanding of Apple’s design principles and interface guidelines
• Experience with performance and memory tuning with tools.
• Familiarity with cloud message APIs and push notifications
• Proficient understanding of code versioning tools (Git or SVN)