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Position: IT Auditor
Experience: 4-12 Years
Location: Pune
Key Skills Required:
CISA, CISSP, CISM, IT Audit, Technology Audit, IT Infrastructure Audit, Application Security Audit, Information Security Audit, Cyber Security Audit, Cloud Security, Ethical Hacker
Additional key words: Vulnerability assessment, Penetration Testing, ITGC testing, Cloud Computing,
IT AUDITOR is responsible to plan and perform the audit assignment starting from audit announcement, audit planning, field work, audit quality reviews, pre-closing / closing meetings with the respective Directors / Head of the Departments including writing of the audit report and its finalization as well as follow up of the audit actions. Additionally IT AUDITOR will also be responsible to:
• Evaluate IT systems, processes and projects in place;
• Determine risks to the Group’s information assets, and help identify methods to minimize those risks;
• Ensure information management processes are in compliance with IT-specific laws, policies and standards;
• Determine inefficiencies in IT systems, IT projects and associated management processes and
• Consult in IT projects, new initiatives and organizational frameworks.
Description
Audit Planning
1) Perform audits at Volkswagen Group entities. and other concerned Volkswagen Group Companies with focus on IT processes keeping the associated business risks in mind.
2) Participate in the preparation of audit objective & scope document along with audit schedule based on the audit objective and timeline specified by Head of IT Audit India Hub.
3) Participate in the preparation of work program
Audit Process
1) Prepare and conduct preparatory interviews with the Directors and Heads of the audited departments to identify the processes to be assessed during the audit.
2) Request and collect relevant audit data for analysis from respective business areas.
3) Prepare audit matrix on periodic basis to record the audit field work and update the progress of the audit to IT Audit Manager and the Head of IT Audit Hub India.
4) Define actions including relevant controls to mitigate the business risks identified based on the evidences provided during the audit.
5) Organize and conduct pre-closing meetings with business areas to agree upon audit observations and relevant actions.
6) Prepare and conduct closing meetings with the Directors / Heads of the Department for audited division to agree upon the audit observations, risks and proposed actions.
7) Prepare the draft audit report and submit the same to the IT Audit Manager and the Head of IT Audit India Hub for review.
8) Ensure that adequate documentation is prepared for the audit assignment. Peer review changes are done before release of the final audit report to the business area.
9) Contact business area to review the progress of the implementation of audit actions defined in the final audit report. Based on the review, write the status of the follow up and submit the same for upload in RIAS.
10) Obtain necessary certifications / qualifications to support the job requirements by attending relevant trainings
11) Support the conduction of unscheduled audits/special investigations and audits from the anti-corruption system.
12) Relevant knowledge is shared among the team members.
13) Consult in IT projects, new initiatives and organizational frameworks.
14) Ensure information management processes are in compliance with IT-specific laws, policies and standards.
15) Determine risks to the Group’s information assets, and help identify methods to minimize those risks.
16) Evaluate IT systems, processes and projects in place.
17) Determine inefficiencies in IT systems, IT projects and associated management processes.
Role Summary
The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.
Key Responsibilities
- Oversee day-to-day production support activities across projects or client accounts
- Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
- Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
- Maintain support records, trackers, and operational documentation
- Support business users with system-related requests, user access coordination, and issue follow-up where needed
- Manage the complete lifecycle of change requests from requirement gathering to closure
- Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
- Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
- Coordinate production deployments involving application and database changes
- Support release planning, deployment communication, release notes, and post-release follow-up
- Act as the primary coordination point between clients, business teams, and delivery teams
- Lead or support review meetings, status calls, follow-ups, and issue discussions
- Provide regular updates on support status, change progress, risks, and delivery timelines
- Ensure adherence to internal processes, governance standards, and audit requirements
- Support compliance-related activities, reporting needs, and documentation for management or client review
- Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
- Track open items, pending approvals, delivery risks, and recurring support trends
- Support management with structured data for invoicing inputs, audit preparation, and operational analysis
- Contribute to process improvements that strengthen service quality, delivery control, and communication flow
- Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
- Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
- Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes
Required Skills / Knowledge
- Strong experience in application support, service delivery, change management, or technical project coordination
- Good understanding of incident management, service request handling, and change control processes
- Experience in production release coordination and deployment planning
- Strong stakeholder management and client communication skills
- Ability to work across business, technical, and operational teams
- Strong reporting, documentation, and follow-up discipline
- Familiarity with ticketing tools, release processes, and enterprise support environments
- Good analytical and problem-solving skills
- Ability to manage multiple priorities in a structured and calm manner
- Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
- Familiarity with cloud platforms such as AWS
- Basic working knowledge of Linux environments
- Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
- Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
- Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization
Preferred Qualifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field
- 5+ years of relevant experience in service delivery, application support, or technical project management
- Experience in client-facing delivery environments
- Exposure to audit, compliance, or governance-heavy projects is an advantage
- Experience in the Energy sector and/or Ecommerce will be an added advantage
Job Title: Incident Manager – Fault Management
Function: Incident, Problem & Change Management
Department: NOC Operations / Command Centre / Service Operations
Experience: 6–10 Years
Employment Type: Full-Time
Shift: 24x7 Rotational (as per business requirement)
Location: Gurgaon / Mumbai / Pune (or as per project needs)
Job Summary
We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.
The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.
Key Responsibilities
Incident Management
- Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
- Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
- Ensure timely incident detection, logging, categorization, prioritization, and resolution.
- Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
- Provide regular incident status updates to customers, management, and stakeholders.
- Ensure proper incident documentation, closure notes, and audit readiness.
Fault Management & Monitoring
- Oversee proactive fault detection through NOC monitoring tools.
- Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
- Coordinate with L2/L3 engineering teams for fault isolation and resolution.
- Identify recurring faults and initiate preventive actions.
Problem Management
- Lead Root Cause Analysis (RCA) for recurring and major incidents.
- Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
- Maintain problem records and trend analysis to reduce repeat incidents.
- Work closely with engineering and vendors to drive permanent fixes.
Change Management
- Govern changes to production environments to minimize risk.
- Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
- Participate in CAB (Change Advisory Board) meetings.
- Ensure changes are executed as per approved windows with pre/post validation.
- Track change-related incidents and drive improvement actions.
Stakeholder & Vendor Coordination
- Act as a single point of contact during service-impacting events.
- Coordinate with internal teams, service providers, OEMs, and vendors.
- Manage customer communication during outages and critical events.
- Escalate issues appropriately to senior management when required.
Governance, Reporting & Continuous Improvement
- Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
- Monitor and improve operational KPIs and SLA performance.
- Drive process improvements aligned with ITIL best practices.
- Maintain SOPs, runbooks, escalation matrices, and communication templates.
- Support audits, compliance reviews, and regulatory requirements (if applicable).
Required Skills & Competencies
Technical & Process Skills
- Strong expertise in ITIL Incident, Problem, and Change Management.
- Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
- Good understanding of infrastructure domains:
- Network (LAN/WAN/SD-WAN)
- Security (Firewalls, SOC coordination)
- Data Center / Cloud (basic understanding)
- Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
- Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.
Soft Skills
- Strong leadership and decision-making abilities during high-pressure situations.
- Excellent verbal and written communication skills.
- Strong stakeholder and customer management capability.
- Analytical mindset with attention to detail.
- Ability to work independently and in cross-functional teams.
Education & Certifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field.
- ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
- PMP / PRINCE2 / Agile certifications are advantageous.
Experience
- 6–10 years of experience in Incident / Problem / Change Management roles.
- Prior experience handling Major Incidents in 24x7 operations environments.
- Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.
Key Performance Indicators (KPIs)
- Incident response and resolution times.
- SLA and availability compliance.
- Reduction in repeat incidents.
- Quality and timeliness of RCA reports.
- Change success rate and reduction in change-related incidents.
PythonHands-on experience with Spark and SQL
Good to have java knowledge
We are looking for a Teradata developer for one of our premium clients, Kindly contact me if interested
Role - Manager (Government Liaison)
Experience - 5+ years
Job Location - Pune (Open to travel)
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
- Approaching the government/municipal authorities of various cities in Maharashtra for communicating about the Lighthouse program.
- Collaborate with authorities for identification of physical space for the Lighthouse center in accordance with organizations specifications.
- Work with authorities to secure all required authorizations and permissions to facilitate the smooth implementation of Lighthouse Communities programs.
- Ensuring the development of the physical space in time for the launch of the Lighthouse.
- Supporting the launch of the Lighthouse in the new cities in Maharashtra and handing it over to the team.
- Building and maintaining a good relationship with Government officials, corporators, and potential stakeholders.
- Proactively coordinate and advocate on Lighthouse Communities' behalf with local officials to ensure that the desired outcomes for Lighthouse communities activities are achieved.
- Accompany the other senior staff to meetings with government officials and facilitate conversations for the smooth representation of Lighthouse - - Communities in those meetings.
- Submission of periodic progress reports to government officials and corporators.
- Ensure that the management is aware of and understands any concerns of government officials regarding the organizations' operations.
- Prepare and share regular progress reports with internal stakeholders.
Maintain and upkeep records of all the assets given by the government.
- Graduate or Post Graduation in any field, with 6+ years of experience working in government liaisoning preferably in both social and corporate sectors
- Self-driven, excellent time management and multitasking skills
- Strong people management, project management, and data analytics skill
- Strong orientation towards relationship building and problem-solving
- Strong verbal and written communication skills in English,Hindi & Marathi (Mandatory)
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Open to extensive travel across Maharashtra and ,if required outside Maharashtra.
Java
Spring BootJava developer roles will vary greatly depending on companies and job positions. Here are some typical roles and responsibilities of java developers:
- Contribute to all stages of software development lifecycle
- Design, implement and maintain Java-based applications that can be high-volume and low-latency
- Analyze user requirements to define business objectives
- Envisioning system features and functionality
- Define application objectives and functionality
- Ensure application designs conform with business goals
- Develop and test software
- Identify and resolve any technical issues arising
- Create detailed design documentation
- Propose changes to current Java infrastructure
- Develop technical designs for application development
- Develop multimedia applications
- Write well designed, testable code
- Conducting software analysis, programming, testing, and debugging
- Manage Java and Java EE application development
- Develop documentation to help users
- Transforming requirements into stipulations
- Prepare and produce releases of software components
- Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
AngularJS (1.x)
Angular (2+)
C#Location- Pune, Baner ( Work from the office)
Exp- 0 to 2years
Job Type- Permanent
Skills- Angular, c+, c#, Asp.net
NP_ Immediate
NodeJS (Node.js)Our client uses protected methodologies to invert valuation of novel cryptographic assets during private DLT secured, varied contractual based, real-world exchange. It offers access to over 30 unique digital tools and solutions. With both Business-to-Business (B2B), and Direct-To-Consumer (DTC) models active, the company is a Blockchain, Software, Platform and Security as-a-service solution (B/S/P/SaaS).
The company has clients from all over the world and is boosting the independent economy by empowering members with private digital ownership of IP. Headquartered in the UK, the company has its offices in Hong Kong, USA, Thailand and India.
What you will do:
- Working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software
- Writing clean, manageable code and maintaining proper documentation
- Collaborating with cross-functional teams to define, design, and deliver new features
- Meeting tight deadlines
What you need to have:
- Minimum 2 years of hands-on experience
- Excellent command over Data Structures and Algorithms
- Strong problem solving and analytical skills
- Knowledge of benchmarking and optimization
- Security mindedness in development practices
- Ability to work independently in small teams
NodeJS (Node.js)
MongoDB
ExpressWe are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Dhi Technologies develops smart, secure, innovative solutions for the IoT industry, with greater speed and accuracy to enable scalability, flexibility, and profitability. As an employee, you will collaborate with our teams in all stages of product development. Your insightful contribution will help develop, expand and maintain our goals.
Responsibilities
- Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies.
- Integration of user-facing elements developed by front-end developers with server side logic.
- Writing reusable, testable, and efficient code with proper documentation. Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Integration of data storage solutions.
- Continually keep yourself and your design team updated with the latest changes in your industry’s standards
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