11+ Facilitation Jobs in Delhi, NCR and Gurgaon | Facilitation Job openings in Delhi, NCR and Gurgaon

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

• Hands-on experience with PHP and frameworks like Laravel, Codeigniter.
• Thorough understanding of React and its core principles.
• Good with JQUERY.
• Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or
• PostgreSQL)
• POC development with other engineers
• Writing Unit testing for a robust system

Requirements

At least 5+ years of experience as a Product Designer, User Researcher or comparable role

1. Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
2. Must have worked on large projects as an individual or in the team for mobile and web-based platforms
3. Experience of working cross-functionally in agile framework with design, product management, and engineering
4. Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and

design methodologies.

1. Good command over visual design and knowledge of the design process
2. Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an

understanding of design thinking, wireframing, interaction design, visual design, and best practices.

Roles and responsibilities

Candidate should be able to manage cross-functional products

1. Candidate should be responsible for research and discovery of assigned product verticals

- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with

experience designers, PMs, and engineers.

- design and develop design thinking for assigned projects and uplift associate designers skills

1. Candidate should be able to manage and execute interface design for assigned product verticals

- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-

fidelity mockups, prototypes, and/or animations

- design and develop design system for assigned projects and uplift associate designers skills

- communicate with associates designers to convert ideas into high fidelity design

1. Candidate should be able to manage and execute usability testing of assigned product vertical

- conduct usability testing and responsible for writing interview scripts.

Microsoft Azure Data Integration Engineer

Job Description: 

Microsoft Azure Data Integration Developer who will design and build cutting-edge user experiences for our client’s consumer-facing desktop application. The Senior Software Developer will work closely with product owners, UX designers, front-end, and back-end developers to help build the next-generation platform. 

Key Skills:

• 3+ years of experience in an enterprise or consumer software development environment using C# and designing and supporting Azure environments
• Expert level programming skills in creating MVC and Microservices architecture
• Experience with modern frameworks and design patterns like .Net core
• Strong knowledge of C# language
• Hands-on experience using the Azure administration portal and iPaaS
• Demonstrable experience deploying enterprise workloads to Azure
• Hands-on experience in Azure function apps, app service, logic apps and storage, Azure Key vault integration, and Azure Sql database.
• Solid understanding of object-oriented programming.
• Experience developing user interfaces and customizing UI controls/components

·      Microsoft Azure Certification, Business Continuity, or Disaster Recovery planning experience is a plus

Responsibilities:

• Architect, design & build a modern web application for consumers
• Explore configuring hybrid connectivity between on-premises environments and Azure, and how to monitor network performance to comply with service-level agreements.
• Collaborate with UI/UX teams to deliver high-performing and easy-to-use applications
• Participate in code reviews with staff as necessary to ensure a high-quality, performant product
• Develop a deep understanding of client goals and objectives, and articulate how your solutions address their needs
• Unit testing/test-driven development
• Integration testing
• Deploying Azure VMs (Windows Server) in a highly available environment
• Regularly reviewing existing systems and making recommendations for improvements.
• Maintenance
• Post-deployment production support and troubleshooting

Technical Expertise and Familiarity:

• Cloud Technologies: Azure, iPaaS
• Microsoft: .NET Core, ASP.NET, MVC, C#
• Frameworks/Technologies: MVC, Microservices, Web Services, REST API, Java Script, JQuery, CSS, Testing Frameworks
• IDEs: Visual Studio, VS Code
• Databases: MS SQL Server, Azure SQL
• Familiarity with Agile software development methodologies.
• Advanced knowledge of using Git source control system.
• Azure, AWS, and GCP certifications preferred.

Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

What you need to have:

Responsibilities

• Develop our products front end
• Optimize applications for maximum speed
• Collaborate with back-enddevelopers and web designers to improve usability
• Stay up-to-date on emerging technologies

Requirements

• 4 to 6 years of work-experience as a Front-end developer
• Experience in developing front end applications at scale
• Strong knowledge and experience with JavaScript ,CSS, Angular,AJAX and jQuery,react,node
• Experience in CSS preprocessor (SASS/LESS/COMPASS), CSS framework – Bootstrap.
• In-depth understanding of the entire web development process
• Knowledge of Wordpress theme integration Template customization
• Able to Write code as Per W3 validation Rules, Cross browser, Cross Device, and SEO Friendly