11+ Facilitation Jobs in Delhi, NCR and Gurgaon | Facilitation Job openings in Delhi, NCR and Gurgaon
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We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
JavaAs the Lead Solution Architect specializing in Telecom OSS (Operations Support Systems) and Roaming, you will play a pivotal role in designing, implementing, and overseeing the architecture of our telecommunications systems, particularly focusing on OSS and Roaming functionalities. You will lead a team of architects and engineers, collaborating closely with stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Architectural Design: Lead the design and development of Customer Centric Telecom OSS and Roaming solutions, ensuring alignment with business objectives, industry best practices, and technological advancements.
- Technical Leadership: Provide technical leadership to a team of architects and engineers, guiding them in the implementation of robust and scalable solutions. Foster a culture of innovation, collaboration, and continuous improvement within the team.
- Solution Development: Collaborate with cross-functional teams including product management, software development, and operations to develop comprehensive solutions that meet the needs of our telecom infrastructure, with a specific focus on OSS and Roaming functionalities.
- Requirements Analysis: Work closely with stakeholders to understand business requirements and translate them into technical specifications and architectural designs. Conduct thorough analysis of existing systems and processes to identify areas for improvement and optimization
- Vendor Evaluation and Management: Evaluate third-party vendors and solutions, making recommendations based on technical feasibility, scalability, and alignment with business objectives. Manage vendor relationships and ensure adherence to contractual agreements and service level agreements.
- Quality Assurance: Define and implement quality assurance processes and standards to ensure the reliability, security, and performance of Telecom OSS and Roaming solutions. Conduct regular reviews and audits to identify and address any potential issues or vulnerabilities.
- Risk Management: Identify and mitigate risks associated with architectural decisions and implementation strategies. Develop contingency plans and escalation procedures to address any issues that may arise during the development and deployment of solutions.
- Documentation and Training: Create comprehensive documentation including architectural diagrams, technical specifications, and user guides. Provide training and support to internal teams and stakeholders to ensure proper understanding and utilization of Telecom OSS and Roaming solutions.
- Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices related to Telecom OSS and Roaming. Proactively identify opportunities for innovation and optimization, driving continuous improvement initiatives within the organization.
MUST HAVE SKILLS:
- Extensive experience (8+ years) in solution architecture, with a focus on Telecom OSS and Roaming systems.
- In-depth knowledge of telecom protocols, standards, and technologies such as GSM, CDMA, LTE, SS7, Diameter, SIP, etc.
- Proficiency in OSS/BSS systems, including but not limited to inventory management, network provisioning and improvememnt, service activation, billing, and mediation.
- Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
- Experience with cloud technologies (e.g., AWS, Azure, GCP) and microservices architecture is highly desirable.
- Relevant certifications such as TOGAF, TM Forum, or AWS Certified Solutions Architect are a plus.
Minimum Qualifications:
Bachelor's or master’s degree in computer science, Telecommunications, or a related field.
Minimum Experience:
8 years of relevant experience in Solution Architecture; Min. 3 yrs. as a Lead Solution Architect
Microcode Software looking Intern for the post of Email Process Executive responsible for working as assigned by the senior.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture.
Responsibilities:
- To determine the scope of software development projects.
- Collaborating with the software development team on application design and development.
- Developing software and overseeing the deployment of applications across platforms.
- Performing diagnostic tests and debugging procedures.
- Creating end-user application feedback channels.
- Optimizing software by performing maintenance, updates, and upgrades.
- Documenting processes and maintaining software development records.
- Keeping up to date with C++ standards and advancements in application development.
Requirements:
- Bachelor's degree in computer science, information systems, or similar.
- Strong understanding of OOPs, SDL.
- Problem solving with data structure and algorithms.
- Build tools(make/Cmake/Ninja/Bazel)
- Experience with OS & hardware specific development (SIMD, AVX, AVX2)
- Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
- Worked with Modern C++
- Worked with Linux & Windows
- Experience with multi threading and multi processing
- Superb analytical and problem-solving skills.
- Excellent collaboration and communication skills.
- Great organizational and time management skills.
We are looking for Salesforce Developer ( Remote working) for Noida based CMMI-3 Company.
Interested candidates can apply with below required details.
1. Total Experience.
2. Relevant Experience (Saleforce Development)
3. Current CTC.
4. Expected CTC.
5. Notice Period.
6. Current Location.
7. Reason for a job change.
8. Any offer ( if yes, please mention details)
Ksolves India Limited
* We're an IPO launched public-listed company on National Stock Exchange, India's largest Stock Exchange
* We have development centres in Noida (India), Indore (India) and sales offices in California (USA) and Mozambique (West Africa)
* We offer development services for high-end technologies such as Apache Cassandra, Apache Spark, Apache NiFi, Apache Kafka, Apache Hadoop, Salesforce, Data Lake, Machine Learning, Artificial Intelligence, DevOps, Node.js, React.js, AngularJS, iOS, Android, Penetration Testing etc.
* We're a NASSCOM member company
* We're a Registered Salesforce Consulting Partner and an ISV Salesforce Partner as well
* Ksolves was conceived by Ratan Srivastava after a successful run as a blue-collared professional in several top IT companies and acing a top performing freelancer hustle. Eventually, his passion for entrepreneurship struck and he started Ksolves from the ground up. Along the way, he onboarded several of his trusted colleagues/friends from his past IT life who trusted him in his vision and joined in building up Ksolves to what it is today
requirements.
Must Have:
2. Hands-on experience as a Salesforce developer, or similar roles with certifications.
3. Hands-on experience in Salesforce Lightning Web Component (LWC) and/or Aura components.
4. Extensive experience in developing & configuration SFDC Apex classes, Triggers, Visualforce
pages, workflows and Integration.
5. Strong problem solving and analytical skills.
6. Self-Motivator to perform activities around design, evolve and deploy changes.
Good to Have:
1. Knowledge of XML, JSON and other data interchange formats.
2. Knowledge of Java , HTML5 , JQuery and other web technologies.
3. Strong development (coding), debugging, tuning skills.
4. Excellent communication, documentation and presentation skills
5. Experience in CRM/Telco domain
4. Exposure to Agile, CI/CD, and DevOps processes.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
Responsible for analysis, design & build of solutions in FICO with focus on Controlling and
General Ledger.
Assist Business Blueprint and define solutions leveraging best practices.
Assist Functional Spec creation and work with Technical team of ABAP Developers.
Engage with Technical Teams for Integration and Data Management for SAP Interfaces.
Ensure stabilization of solution and continuous improvements.
Prepare documentation and Train Key end users.
Provide on-call support as needed.
Provide timely, accurate, and complete responses to user inquiries.
Maintain user procedures, process maps, training materials and documentation. Conduct user
training.
Coordinate user acceptance testing and quality assurance standards for all supported systems.
Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both
internal or customer specific.
Skills Requirements:
Strong background in Finance and Accounting principles
Bachelor's Degree in Management Information Systems, Information Technology, Computer
Science, or equivalent years of Systems Administration and Systems Analyst experience.
Minimum of 5 years of working SAP experience is required.
Strong hands-on configuration experience in configuration of SAP modules; FI/CO, PS
Strong understanding of MM & SD integration with FI. SD Knowledge is a plus.
Solid working knowledge of accounting and financial processes is mandatory.
Knowledge of the Software Development Lifecycle (SDLC) as well as software development
methodologies (e.g. Agile, Scrum, Waterfall, etc.)
Advanced knowledge of Excel, with ability to analyze financial data.
Critical thinking ability
Strong problem-solving capacity
Excellent written and verbal communication skills
Ability to work both independently and as a part of a team
Ability to communicate effectively in an international environment.
Experience & Background
- B-Tech/BCA/MCA
- 0-2 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage. - Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
- Exposure of ITSM Framework and ITIL
- Good Communication Skills
Salesforce Developer Job Description:
The Salesforce Developer would need to have at least 2-8 years of experience. This candidate must be a motivated, innovative Senior Salesforce Developer who is prepared to make an immediate impact.
Responsibilities:
- Design, develop, test, document, and deploy Salesforce solutions.
- Collaborate with the pre-sales support and solutions architecture team on integrations and solution deployment.
- Communicate with project teams regarding status, technical issues, and creative solutions.
- Continue to grow as a developer, staying well-informed about best practices and new functionality on the Force.com platform.
-Help in hiring and building a team of junior salesforce developers.
Qualifications:
- Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud.
- Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits.
- Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder, and Salesforce limitations.
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Familiar with Salesforce Sites.
- Familiar with ETL tools (i.e., Mulesoft’s Dataloader).
- Experience in using testing automation tools like Selenium.
- Experience with Agile development processes, continuous integration, deployments.
- Working knowledge of Jira or similar project management/issue tracking tools.
- Strong understanding of design principles, technically scalable data modeling, Force.com development best practices.
- Develop accurate estimates on level of effort for timely project execution.
- Review and assure quality in all code entering the codebase.
- Continually evaluate and refractor code base for increased extensibility.
- Proficiency in developing unit testing with assertions for core functionality.
- Comprehensive experience in debugging and troubleshooting in Salesforce.
- Self-starter who has the ability to multi-task in a dynamic environment.
- Take responsibility for end-to-end solution delivery for their respective tracks.
- Customer-focused attitude.
- Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies.
- Team player with strong communication skills.
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