11+ ITK Jobs in Delhi, NCR and Gurgaon | ITK Job openings in Delhi, NCR and Gurgaon

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

JD for Business Analyst "zoho"

JOB DESCRIPTION

Job Title - Business Analyst “Zoho”

Experience - 2+ yrs 

Location - Noida Extension 

Responsibilities-

• Define project scope and document business requirements.
• Design technical specifications, using best practices and minimising the need for custom coding.
• Provide internal CRM consulting, analyse data and processes to improve the business process to drive growth.
• Create solutions on our ZOHO platform to meet the internal customer requirements.
• Automate processes using ZOHO automation tools.
• Create test scenarios and do solution testing.
• Functional and technical CRM support as well as troubleshooting of (integration) issues.
• Support the set-up of integrations to existing business systems.
• Project management and project documentation (BRD , FRD)
• Prepare Customised Management Reporting Dashboard
• Work closely with the Operations team to implement and configure Zoho applications based on business needs.
• Assist in customising Zoho CRM, Zoho Creator, and other relevant modules.
• Collaborate with the team to understand and document business processes and workflows.

Requirements

• Bachelor's degree in Information Technology, Computer Science or a related field.
• Basic understanding of Zoho applications or a willingness to learn.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Eagerness to learn and apply theoretical knowledge in a practical work environment.

• Candidate should have strong knowledge of Javascript and HTML5 Canvas
• Should have knowledge of HTML5 Canvas Drawing Pad
• Experience in HTML5 Canvas is a must
• Thorough semantics-level understanding of HTML5 Canvas
• Good understanding of JavaScript programming and DOM manipulation
• Understanding and deployment of Responsive Web Design
• Understanding of how web design/dev is related to web Performance

• Candidate should be available to join immediately

JD mentioned below:

• Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
• Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
• Experience in Azure Form Recogniser
• Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
• Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
• Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
• Good knowledge on end to end automation analysis and feasibility.
• Ability to perform feasibility of automating business processes.
• Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
• Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.

 Preferred Skills:

• Microsoft Power Automate certification will be an added advantage.
• Must be able to perform administration of Power Automate in Admin Centre .
• Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
• Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
• Must be able to communicate and work effectively in a multi-cultural environment.
• Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
• Must be an excellent team player possesses strong problem-solving and analytical skills.
• Able to handle confidential and sensitive company information

Our Gurgaon-based client focuses on helping local businesses grow by introducing them to their SaaS platform. They are into everything local, from Listing & Review management, across social platforms, search platforms, and more. They are also into building and managing hyperlocal targeted advertising campaigns.

Founded in 2014, our client is a location data management platform. They serve multi-location enterprises across India and South East Asia. They are also helping brands to engage with audiences through their store-level messaging capabilities. The company earned a revenue of over $5 Million in the year 2021.

They have been awarded in various categories in the last few years, a few examples of which are IDMA Awards, Vega Awards, Landy Awards, Digixx Awards, Echo Awards etc.

As a Business Development Manager, you will be responsible for growing the client portfolio of multi-location large brands. You should be able to build strong sustainable relationships based on your in-depth knowledge and high-performance.

• Managing and executing entire sales process from prospecting to closure, while continually building a pipeline of sales opportunities with accurate forecasting
• Delivering highest service levels at all times, making clients’ life simple, advising them on how to leverage the platform to meet their KPIs
• Onboarding the customers once they sign up on the platform and working towards up-selling other products from the company
• Achieving high sense of customer satisfaction with focus on growing the accounts by being the trusted advisor to clients
• Working with highly driven entrepreneurs and mentors

Desired Candidate Profile

• Graduate, Preferably MBA from Renowned B-School
• Min. 2- 4 Years of successful journey selling SaaS/ Ad Tech in Indian Market
• Proven success in beating sales targets and following a consultative sales approach on behalf of the clients
• Ability to push new offerings along with core offerings to enhance penetration into accounts
• Savvy with digital productivity tools and well versed with analysing and presenting data in Microsoft Excel
• Data, digital advertising and/ or platform sales experience is a big plus
• Very strong and convincing communication and presentation skills that you can adjust to different hierarchy levels
• Understanding of the importance of building successful case studies
• Hunter mindset
• Ability to connect with key decision makers at client side    

We are looking for a designer with a strong sense of conceptual thinking and well acquainted with digital trends to translate our brand message into distinctive visuals and communicate with our consumers.

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms
• Execute our visual strategy and calendar to be deployed across all digital channels
• Work with our copywriter to conceptualize compelling designs that increase the brand’s overall reach, engagement, and conversions to sales
• Work on design collaterals like social media creatives, videos, infographics, blog & web banners, emails, landing pages, etc
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards

• 5 - 6 years of experience designing digital content and marketing collaterals, with a good portfolio of work
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills
• Animation and video editing skills will be an added advantage, but not mandatory
• Can work independently and in a team to manage multiple projects and aggressive deadlines
• Ability to work in a fast-paced environment with high volumes
• Exceptional attention-to-detail
• Must be proficient in Adobe Creative Suite
• Understand competitive and best-in-class design practices for digital content

Software Development Engineer – SDE 2.            

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

 Top Skills

You write high quality, maintainable, and robust code, often in Java or C++ or C#

You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.

You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

You solve problems at their root, stepping back to understand the broader context.

You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.

You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.

You recognize and use design patterns to solve business problems.

You understand how operating systems work, perform and scale.

You continually align your work with Amazon’s business objectives and seek to deliver business value.

You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.

You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.

You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

Bachelors or Masters in Computer Science or relevant technical field.

Experience in software development and full product life-cycle.

Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.

Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.

Proficiency in SQL and data modeling.