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Introduction
An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives.
Responsibilities
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Responsible for student admission and achieve their targets
• Understand customer needs / requirements and pitch a suitable program
• Close sales and achieve quarterly quotas
• Counselling, Interacting with students and Parents.
• Support students one on one in their selection of course, application process and meeting application deadlines.
• Should be able to assist students in obtaining the necessary documentation needed for the application process.
• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.
• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.
Requirement:
• Ability to empathize with students and parents, thus able to build relationships through conversations
• Strong inclination to work in a target driven sales environment.
• Proven expertise in converting leads into a sale
• Experience working with CRM
• Fluency in English and Hindi languages is a must-have.
• Strong listening and presentation skills.
- Understanding learner’s career-related aspirations, concerns, and uncertainties throughout the consultation process
- Reviewing a learner's personal and educational background and how these might influence their prospective job-related choices
- Explain the gaps if any, between Aspiration Vs Ability of potential learners
- Informing learners about potential shortcomings in their skill sets and devising strategies to remedy these through appropriate learning solutions
- Proposing career-related options that are based on your insights about market, employability, career, salaries and growth.
- Walking learners through the process of compiling and restructuring their options and taking the best decision for themselves
- Guiding learners through the completion of aptitude, personality, and other related tests.
- Scoring learner’s responses to the tests and other questions, and discussing with them about the results of these.To efficiently carry out your daily responsibility, as a Career Counselor, you will,
- Constantly research and analyze current employment trends in IT industry
- Constantly research and analyze current market trends in emerging technologies
- Adhere to process specifications as guided by your supervisor and training team
- Comply with the organization’s policies and procedures
- Manage your performance to achieve your committed goals
- Develop positive working relationship with all colleagues - management, supervisors, co-counsellors, all support team members
You are a good fit for this role, if you can/have,
- Demonstrate history of performance through target achievements
- Track record of meeting targets & commitments
- Displaying excellent judgement & interpersonal skills
- Showcase your knowledge about ever-changing trends across all dominant industries
- Demonstrate Resilience and emotional balance
- Top-notch investigative, assessment, and communication skills
- Self-learner and invested in self-development
- Hobbies that wake you up early even on week-offs

