4+ IT service management Jobs in Bangalore (Bengaluru) | IT service management Job openings in Bangalore (Bengaluru)

Job Description – Hardware Engineer

Position: Hardware Engineer

Office Location: Jayanagar 3rd Block, Bengaluru

Salary: ₹30000 per month (gross, including PF & PT deductions)

Experience: 4+ years in IT Hardware & Service Operations

Industry: IT Rentals & Services

Field Work: Mandatory

Role Overview

We are looking for a skilled Hardware Engineer who can manage service operations and client servicing. The candidate must have strong technical knowledge in IT hardware (laptops, desktops, printers, CCTV, biometrics, and other IT devices) and the ability to manage fieldwork independently.

This role involves frequent client visits (field work), troubleshooting, and ensuring timely service delivery. A good level of communication is essential – in Kannada, English, basic Hindi (preffered)– to coordinate effectively with clients and management.

Key Responsibilities

• Diagnose, repair, and service IT hardware devices (laptops, desktops, printers, CCTV, biometrics, and other IT equipment).
• Conduct field visits to client locations for installation, servicing, and troubleshooting.
• Report all the work and issues to service head.
• Handle client requests, service complaints, and AMC support.
• Maintain service records and provide timely updates to management.
• Monitor and manage spare parts, tools, and servicing inventory.
• Handle escalations and provide quick technical resolutions.

Requirements

• Education: Diploma or Graduate in Computer Science, Electronics, or related field (B.E./B.Tech preferred but not mandatory).
• Experience: Minimum 4+ years in IT hardware servicing.
• Technical Knowledge:
• Laptop & desktop servicing expertise.
• Knowledge of printers, CCTV, biometrics, and IT peripherals.
• Chip-level servicing knowledge will be an added advantage.
• Field Work: Willingness to travel regularly for on-site servicing.
• Communication: Kannada, English, basic Hindi
• Skills: Strong problem-solving ability, client-handling skills, and ownership mindset.

Compensation & Benefits

• Salary: ₹30000 per month (gross, including PF & PT deductions).
• Petrol allowances provided for fieldwork.
• Flexible salary for highly skilled candidates.
• Exposure to servicing corporate clients in the IT rental industry.
• Opportunity to grow in a performance-driven environment.

Job Description

Role: Sr. Inside Sales Specialist

Experience: 4-6 years

Location: Bangalore (Near Whitefield)

Mode: Full Time ( Work from Office)

Must Have: IT sales/App and mobile/uiux design services Experience

The Role:

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them. Responsibilities:

• Must have worked with IT services organizations holding strong experience in Lead generation and Lead qualification

. • Hand-on experience with Lead generation activity through cold calling, email marketing, LinkedIn, Sales navigator and other channels.

• Must know how to generate leads from email marketing tools like Sendx, Mailchimp, zoho, Apollo, Sendinblue, Get response etc.

• Must know how to extract data of company & employees using all the filters in sales navigator like Industry, job title, employee size etc. & extract data using data extraction tools like Apollo, ZoomInfo, Demand base, Skrapp, seamless, dataminer, Lusha etc.

• Hand-on experience with Lead generation activity through Cold Calling, LinkedIn, Sales navigator, other channels & converting leads into sales

• Experience in creating email contents for mass email marketing, planning, and executing services and technologyrelated email campaigns in alignment with business goals. • Experience connecting with top IT executives and Decision makers of the organizations.

• Excellent communication skills

. • Ensure the accuracy of data on the CRM for leads, prospects, and opportunities.

• Achieve monthly, quarterly, and annual sales goals. Don’t Source candidates:

Qualifications/Requirements:

• Bachelor's degree or equivalent experience.

• Prior Sales experience in an IT company.

• Exposure in India/Middle East US/UK market would be a plus.

• Strong written and verbal communication skills.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Divija Y

TA Specialist, GoProtoz Design Pvt. Ltd.

GoProtoz.com | Facebook | LinkedIn

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)