5+ IT service management Jobs in Bangalore (Bengaluru) | IT service management Job openings in Bangalore (Bengaluru)

Job Description:

1. Install, configure, and troubleshoot desktop hardware, software, and peripherals for

end-users.

2. Respond to support tickets and service requests in a timely and efficient manner, providing

effective solutions.

3. Diagnose and resolve hardware and software issues related to desktops, laptops, printers,

and other peripherals.

4. Collaborate with other IT teams to ensure seamless integration of desktop systems with

the overall IT infrastructure.

5. Maintain inventory records of desktop equipment and ensure timely procurement of new

hardware and software.

6. Perform regular maintenance and updates on desktop systems to ensure optimal

performance and security.

7. Assist in the implementation of IT policies and security measures to safeguard desktop

systems and data.

8. Provide end-user training on hardware and software usage to enhance their productivity

and technical skills.

9. Document technical procedures, troubleshooting steps, and knowledge base articles for

future reference.

10.Stay informed about the latest trends and advancements in desktop technologies to

improve support services.

Requirements:

1. Proven experience as a Desktop Engineer or in a similar technical support role.

2. Strong knowledge of desktop operating systems (Windows and macOS) and standard

software applications.

3. Proficiency in hardware troubleshooting and problem-solving for desktop-related issues.

4. Familiarity with network connectivity and basic understanding of IT infrastructure

components.

5. Excellent communication and interpersonal skills to interact with end-users in a friendly

and in a professional manner.

6. Ability to work independently and handle multiple tasks simultaneously.

7. A proactive and customer-focused approach to delivering high-quality support services.

Job Title : AGM Business Developement

CTC : 16 LPA

Experience : 10-12 yrs

Location : Bangalore

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, International sales, Team handling

Roles & Responsibilities :-

1. Sales Revenue - Achieving or exceeding the set revenue targets.  
2. New Client Acquisition - Successfully bringing in new clients and expandng the customer base.  
3. Achieving Monthly Sales budgets - Monitoring and improving the performance of the business development team, measured through individual and team targets.  
4. Revenue Growth - Achieving a predetermined increase in revenue over aspecific period.  
5. Helping team towards the closure and establishing new channels and strategy to grow the sales.  
6. Identifying where improvements can be made and developing sales plans and strategies to achieve sales goals.  
7. Managing sales teams.  
8. Client Retention - Ensuring the retention of existing clients and fostering long-term relationships.  
9. Customer Satisfaction - Maintaining a high level of customer satisfaction and receiving positive feedback from clients.  
10. Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals.  
11. Cross selling and Upselling - Identifying opportunities to offer additional products or services to existing clients.  
12. Monitoring the market and competitor products and activities and providing detailed sales forecasting.  
13. Sales Pipeline - Maintaining a healthy sales pipeline with enough qualified opportunities.  
14. Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.  
15. Creating sales reports and providing feedback to the leadership team at company meetings.  
16. Establishing and maintaining key customer relationships.  
17. Collaborating with other departments & teams to align sales efforts with the overall company objectives.  
18. Exceptional Communication & Interpersonal skills.  
19. Must be willing to travel as needed. 

Must have Skills :- - Similar Industry Domain and Services experience (Mobile & Web Applications etc). - Team Handling experience (Minimum 10 Members) 

Job Description

Role: Sr. Inside Sales Specialist

Experience: 4-6 years

Location: Bangalore (Near Whitefield)

Mode: Full Time ( Work from Office)

Must Have: IT sales/App and mobile/uiux design services Experience

The Role:

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them. Responsibilities:

• Must have worked with IT services organizations holding strong experience in Lead generation and Lead qualification

. • Hand-on experience with Lead generation activity through cold calling, email marketing, LinkedIn, Sales navigator and other channels.

• Must know how to generate leads from email marketing tools like Sendx, Mailchimp, zoho, Apollo, Sendinblue, Get response etc.

• Must know how to extract data of company & employees using all the filters in sales navigator like Industry, job title, employee size etc. & extract data using data extraction tools like Apollo, ZoomInfo, Demand base, Skrapp, seamless, dataminer, Lusha etc.

• Hand-on experience with Lead generation activity through Cold Calling, LinkedIn, Sales navigator, other channels & converting leads into sales

• Experience in creating email contents for mass email marketing, planning, and executing services and technologyrelated email campaigns in alignment with business goals. • Experience connecting with top IT executives and Decision makers of the organizations.

• Excellent communication skills

. • Ensure the accuracy of data on the CRM for leads, prospects, and opportunities.

• Achieve monthly, quarterly, and annual sales goals. Don’t Source candidates:

Qualifications/Requirements:

• Bachelor's degree or equivalent experience.

• Prior Sales experience in an IT company.

• Exposure in India/Middle East US/UK market would be a plus.

• Strong written and verbal communication skills.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Divija Y

TA Specialist, GoProtoz Design Pvt. Ltd.

GoProtoz.com | Facebook | LinkedIn

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)