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Customer Experience Agent

Agency job
via by Growth Careerleap
Bengaluru (Bangalore)
0 - 5 yrs
₹2.5L - ₹3.9L / yr
English Proficiency

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.



100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.



The world’s largest provider of customer experiences to North American consumers.

 

We Serve More than 200 Major Clients Worldwide, Including:

  • 4 of the top 5 wireless providers
  • 4 of the top 8 healthcare companies on the Fortune 500
  • 4 of the top 10 banks on the Fortune 500
  • 5 of the world’s largest retailers
  • 4 of the top 10 largest car manufacturers
  • 10 of the top 20 regulated utility companies
  • 3 of the 5 largest technology companies
  • Provide customer support and resolve customer queries via call.
  • Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
  • Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Candidate should be flexible to work in 24*7 environments (US Shift).
  • Freshers to 5yrs of experience with Customer Support * 
  • Experience in an International Voice Process.
  • The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
  • Candidates who have experience into domestic Voice Process can be considered as freshers.


At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.


  • Job Category
  • Customer Experience
  • Posting Date
  • 10/01/2025, 11:42 AM
  • Locations
  •  Pritech Park SEZ Block12, IN
  • Apply Before
  • 10/06/2025, 11:42 AM
  • Job Schedule
  • Full time
  • Job Shift
  • Night


Read more
Potentiam

Senior Salesforce Developer

karishma raj
Posted by karishma raj
Bengaluru (Bangalore)
4 - 12 yrs
₹20L - ₹30L / yr
Salesforce

About Potentiam


Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.


Location : Bangalore ( Hybrid)

Experience - 4+ years


Skills Required

  • 4+ years of experience in Salesforce development and customization.
  • Strong experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and REST/SOAP APIs.
  • Proven expertise in end-to-end Salesforce integrations with third-party systems using MuleSoft, REST/SOAP APIs, or Python-based integration layers
  • Optimize and troubleshoot integration workflows for performance and reliability.
  • Deep understanding of Salesforce integration architecture, OAuth, Single Sign-On (SSO), and data migration strategies.
  • Familiarity with Salesforce DevOps tools (Gearset, Copado, Jenkins, Git).
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Ensure adherence to Salesforce best practices, coding standards, and secure development lifecycle.
  • Manage Salesforce configurations, custom objects, flows, triggers, and automation tools.


Benefits and Perks

  • Health Insurance
  • Referral Bonus
  • Performance Bonus
  • Flexible Working options


Read more
Moshi Moshi

Junior Copywriter

Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹4.5L / yr
Communication Skills
client pitches
client briefs
execution
Content Writing
+3 more

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.


PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!


Job Role: Copywriter

Experience Level: 1.5+ years

Location: Bangalore, Onsite


Responsibilities:

● Brainstorm and bring ideas to life alongside the creative team.

● Understand client briefs and decode the communication for advertising campaigns.

● Take feedback from supervisors and make necessary corrections.

● Work on content calendars with the AMs.

● Write clear, persuasive, and original copy for print, web, radio and TV advertisements. These include slogans, catchphrases, messages, scripts, jingles and taglines.

● Collaborate with functional teams to execute client briefs.

● Experiment with new content trends that can be utilized for client pitches, client briefs and new partnerships.

● Able to work on small to midsize pitches

● Network with clients and industry professionals.


Requirements:

● High energy levels are a must.

● 2 years of Agency experience.

● Degree in English Honors, Journalism, Communications or relevant field.


Apply with your work links. Applications without the same will not be reviewed.

Read more
NeoGenCode Technologies Pvt Ltd

Perl Developer (On Contract)

Akshay Patil
Posted by Akshay Patil
Remote only
5 - 10 yrs
₹5L - ₹12L / yr
Perl
skill iconPython
SQL server
ADO
skill iconGit
+6 more

Job Title : Perl Developer

Experience : 6+ Years

Engagement Type : C2C (Contract)

Location : Remote

Shift Timing : General Shift


Job Summary :

We are seeking an experienced Perl Developer with strong scripting and database expertise to support an application modernization initiative.

The role involves code conversion for compatibility between Sybase and MS SQL, ensuring performance, reliability, and maintainability of mission-critical systems.

You will work closely with the engineering team to enhance, migrate, and optimize codebases written primarily in Perl, with partial transitions toward Python for long-term sustainability.


Mandatory Skills :

Perl, Python, T-SQL, SQL Server, ADO, Git, Release Management, Monitoring Tools, Automation Tools, CI/CD, Sybase-to-MSSQL Code Conversion


Key Responsibilities :

  • Analyze and convert existing application code from Sybase to MS SQL for compatibility and optimization.
  • Maintain and enhance existing Perl scripts and applications.
  • Where feasible, refactor or rewrite legacy components into Python for improved scalability.
  • Collaborate with development and release teams to ensure seamless integration and deployment.
  • Follow established Git/ADO version control and release management practices.
  • (Optional) Contribute to monitoring, alerting, and automation improvements.

Required Skills :

  • Strong Perl development experience (primary requirement).
  • Proficiency in Python for code conversion and sustainability initiatives.
  • Hands-on experience with T-SQL / SQL Server for database interaction and optimization.
  • Familiarity with ADO/Git and standard release management workflows.

Nice to Have :

  • Experience with monitoring and alerting tools.
  • Familiarity with automation tools and CI/CD pipelines.
Read more
SnapHyr

Python Developer – Quant Strategies & Backtesting

Agency job
via by MUKESHKUMAR CHAUHAN
Mumbai
3 - 6 yrs
₹10L - ₹25L / yr
skill iconPython
Data-flow analysis
Backend testing
Market analysis
Market Research
+1 more

🚀 We’re Hiring: Python Developer – Quant Strategies & Backtesting | Mumbai (Goregaon East)


Are you a skilled Python Developer passionate about financial markets and quantitative trading?


We’re looking for someone to join our growing Quant Research & Algo Trading team, where you’ll work on:

🔹 Developing & optimizing trading strategies in Python

🔹 Building backtesting frameworks across multiple asset classes

🔹 Processing and analyzing large market datasets

🔹 Collaborating with quant researchers & traders on real-world strategies


What we’re looking for:

✔️ 3+ years of experience in Python development (preferably in fintech/trading/quant domains)

✔️ Strong knowledge of Pandas, NumPy, SciPy, SQL

✔️ Experience in backtesting, data handling & performance optimization

✔️ Familiarity with financial markets is a big plus


📍 Location: Goregaon East, Mumbai

💼 Competitive package + exposure to cutting-edge quant strategies


Read more
Morphos HR Solutions Pvt Ltd

open shift Engineer

Ravi Krishnan
Posted by Ravi Krishnan
Nairobi
4 - 8 yrs
₹1L - ₹36L / yr
SAN
skill iconKubernetes
openshift

Location: Nairobi

The Infrastructure Engineer will be responsible for designing, implementing, and maintaining the

organization's infrastructure, including storage solutions, server hardware, bare metal deployments,

SAN switches, and container platforms like OpenShift or Kubernetes. The ideal candidate will

possess strong technical skills and a proven track record in managing and troubleshooting complex

infrastructure environments.

Key Responsibilities

- Storage Management: Design, implement, and manage storage solutions (SAN, NAS, etc.),

including storage allocation, provisioning, monitoring, and troubleshooting. Experience with specific

storage arrays (e.g., Dell EMC, NetApp, HPE) is a plus.

- Server Infrastructure: Manage and maintain server hardware, including physical servers,

virtualization platforms (VMware, Hyper-V), and bare metal deployments.

- Bare Metal Expertise: Experience with bare metal server deployment, configuration, and

management, including understanding of hardware components and their interaction.

- SAN Switch Management: Configure and manage SAN switches (Brocade, Cisco MDS), including

zoning, fabric management, and troubleshooting connectivity issues.

- Containerization (OpenShift/Kubernetes): Design, deploy, and manage OpenShift or Kubernetes

clusters, including application deployment, scaling, and troubleshooting.

- Infrastructure Automation: Develop and implement automation scripts and tools to streamline

infrastructure management tasks.

- Performance Monitoring and Optimization: Monitor infrastructure performance, identify

bottlenecks, and implement solutions to optimize performance.

- Troubleshooting: Diagnose and resolve complex infrastructure issues, collaborating with other

teams as needed.

- Documentation: Create and maintain accurate documentation for infrastructure configurations,

procedures, and troubleshooting steps.

- Security: Implement and maintain security best practices for infrastructure components.

Required Skills and Experience

- Strong understanding of storage technologies (SAN, NAS, etc.)

- Proficiency in server hardware and virtualization platforms.

- Experience with bare metal server deployments and management.

- Knowledge of SAN switches and fabric management.

- Experience with containerization platforms like OpenShift or Kubernetes.

- Proficiency in scripting languages (e.g., Python, Bash) for automation.

- Excellent troubleshooting and problem-solving skills.

- Strong communication and collaboration skills.

- Experience with performance monitoring and optimization tools.

- Familiarity with Linux operating systems.

Preferred Qualifications

- Experience with specific storage array vendors (Dell EMC, NetApp, HPE).

- Experience with specific server vendors (e.g., Dell, HP, Supermicro).

- Experience with specific SAN switch vendors (Brocade, Cisco MDS).

- Experience with cloud platforms (AWS, Azure, GCP).

- Relevant certifications (e.g., RHCE, VCP, MCSE).

Read more
Boolment Software Development Pvt Ltd

SEO Executive

Rinki Tyagi
Posted by Rinki Tyagi
Office No. 1102, Tower-1, DLF Corporate Greens, Sector 74A, Gurugram, 122004, India.
0 - 3 yrs
₹300000L - ₹700000L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
On-page Optimization
Google Cloud Platform (GCP)
skill iconGoogle Analytics
+4 more

About the Company 

Boolment Software Development Pvt. Ltd. (BSDPL) is a fast-growing IT company specializing in software development, web solutions, mobile applications, and enterprise technologies. 

We are driven by innovation, integrity, and collaboration, and we empower businesses by building digital solutions that deliver measurable impact. Our culture thrives on inclusivity, creativity, and continuous learning — where every team member plays a vital role in our shared success. 

 

Position Overview 

As an SEO Executive, you will be responsible for strengthening BSDPL’s digital presence through data-driven SEO strategies. You will optimize websites, improve search rankings, and enhance organic visibility by working across on-page, off-page, and technical SEO initiatives. 

This role is ideal for candidates passionate about search marketing, eager to stay ahead of algorithm updates, and capable of blending creativity with analytics to drive business growth. 

 

Job Details 

  • Job Title: SEO Executive 
  • Job ID: SEO/2025/01 
  • Experience Level: Entry to Mid-level (0–3 years) 
  • Employment Type: Full-time, On-site 
  • Location: Gurgaon, Haryana 
  • Work Hours: 9:30 AM – 6:30 PM (Monday to Saturday) 
  • Department: Digital Marketing 
  • Reporting To: Head of Marketing 
  • Vacancies: 10 
  • Joining: Immediate / Within 15 Days 

 

Key Responsibilities 

On-Page SEO 

  • Conduct keyword research aligned with business goals. 
  • Optimize meta tags, headers, content, images, and internal links. 
  • Ensure content is SEO-friendly and aligns with E-E-A-T principles. 

Off-Page SEO 

  • Develop ethical link-building campaigns (guest posts, outreach, digital PR). 
  • Monitor and maintain backlink quality and domain authority. 

Technical SEO 

  • Perform site audits to identify and fix crawl, indexation, and speed issues. 
  • Collaborate with developers to improve mobile optimization, site performance, schema markup, and Core Web Vitals. 
  • Optimize websites for modern frameworks and JavaScript SEO. 

Analytics & Reporting 

  • Track rankings, traffic, and conversions via Google Analytics, GA4, GSC, SEMrush, Ahrefs, and similar tools. 
  • Create SEO reports and dashboards for performance insights and recommendations. 

Competitor & Market Research 

  • Conduct competitor analysis to identify keyword gaps and link opportunities. 
  • Monitor industry trends and algorithm updates to refine strategies. 

Cross-Team Collaboration 

  • Coordinate with content writers, designers, and developers to ensure SEO best practices across digital assets. 
  • Support integration of SEO with social media, PPC, and other digital marketing channels. 

 

Required Skills & Qualifications 

Technical Skills 

  • Strong understanding of search engine algorithms and ranking factors. 
  • Proficiency with SEO tools (GA/GA4, GSC, Ahrefs, SEMrush, Moz, Screaming Frog). 
  • Expertise in keyword research, content optimization, and technical audits. 
  • Knowledge of HTML, CSS, CMS platforms (WordPress preferred). 
  • Familiarity with Core Web Vitals, schema markup, and international SEO. 
  • Experience with local SEO, Google Business Profile, and NAP consistency. 
  • Competence in competitor analysis, SERP feature optimization, and link-building. 

Professional Skills 

  • Analytical mindset with ability to interpret data and provide insights. 
  • Strong written and verbal communication for reporting and collaboration. 
  • Adaptability to Google algorithm updates and emerging search trends (AI, voice, visual search). 
  • Basic knowledge of eCommerce SEO, CRO, and structured data for rich snippets. 

 

Good-to-Have Skills 

  • Exposure to international SEO (hreflang, geo-targeting, multilingual strategies). 
  • Familiarity with AI tools (ChatGPT, Gemini, etc.) for content ideation & SEO automation. 
  • Experience with YouTube SEO, video optimization, and image SEO. 
  • Knowledge of privacy-first SEO practices (GDPR, data compliance). 
  • Understanding of CRO, A/B testing, and content clustering. 
  • Project management with tools like Trello, Asana, or Jira. 

 

Preferred Candidate Profile 

  • 0–3 years of SEO/Digital Marketing experience (agency, IT, SaaS, or eCommerce background preferred). 
  • Certifications in SEO/Digital Marketing (Google, HubSpot, SEMrush, etc.) are an advantage. 
  • Passionate about SEO, learning, and experimenting with new strategies. 

Expected Outcomes 

  • Growth in organic traffic and keyword rankings. 
  • Strong backlink profile with low spam score. 
  • Enhanced website performance and usability. 
  • Competitive SERP visibility and improved ROI. 

Compensation & Benefits 

  • Salary: ₹3–7 LPA (based on experience). 
  • Performance bonuses and paid leaves. 
  • Health insurance, gratuity & retirement benefits. 
  • Travel reimbursement where applicable. 
  • Supportive work culture and career growth. 

 

Employee Perks & Learning Culture 

  • Mentorship and structured career development. 
  • Sponsored certifications, workshops & webinars. 
  • Cross-functional exposure and collaboration. 
  • Regular knowledge-sharing on SEO trends and tools. 

 

Application Deadline 

Applications will remain open until the position is filled. Early applications are encouraged. 

Read more
Navata Road Transport

sales executive

kavya b
Posted by kavya b
Hyderabad, Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹4L / yr
Direct sales
New business development
Lead Generation
Sales
Client Acquisition

About us :


Navata Road Transport, an ISO 9001:2015 certified logistics service provider, established in the year 1982, occupies a place of pride among the leading Logistics Providers in India. Navata serves across a network of 670+ branches in Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, Odisha, Pondicherry, Maharashtra, Dadra & Nagar Haveli, Madhya Pradesh and Gujarat with ambitious further expansion plans pan India.


Roles and Responsibilities: 


- Candidate should responsible for developing the business at responsible locations through leads acquisition and conversion, fostering customer engagement and retention, executing marketing campaign and by advancing brand building.


- Vast knowledge in marketing with customer and business knowledge.


- Should know Dos & Don'ts in Market.


- Should have knowledge on competitor routes, strategies and rates.


- Meeting customers for booking/delivery increase.


- Market survey and identification of expansion opportunities.


- Drive executives with clear goals


- Proactively Identifying the new Prospective business areas, clients etc., and closing the deals.


- Achieving monthly target.

Read more
krid.ai

Agentic AI Intern

KRID AI
Posted by KRID AI
Gurugram
0 - 0 yrs
₹15000 - ₹15000 / mo
skill iconPython
skill iconReact.js

At krid.ai, we are at the epicenter of this shift, building the future of AI from the ground up. Our journey is led by visionary co-founders with a combined 45 years of experience, including a Half Billion Dollars (₹4,000 Cr.) Silicon Valley exit and multiple US patents, and helping scale a US-based multinational’s global business by many multiples in 10 years.


We are not just creating a company; we are shaping the future and we invite you to be a part of this incredible leap.This is more than just another internship, it's your invitation to join the agentic AI revolution. This internship offers a global exposure working with global partners across our core markets in the US, Europe, and India.

We are currently hiring for Agentic AI Intern at krid.ai for a duration of 6 months: https://forms.gle/FEmJombeHxEKo8Rn7


We have attached the link to the application above, which serves as an extremely transparent communication method about stipend, work hours, work days, etc.


PPO will be released to interns on the basis of performance and requirement of the company.

Read more
SC LINES SHIPPING  LOGISTICS PVT LTD

Sr. Chatering Executive

Kalyani Gadre
Posted by Kalyani Gadre
Navi Mumbai, CBD BELAPUR
2 - 7 yrs
₹3.6L - ₹6L / yr
Negotiation
Communication Skills
Shipping
chartering

We are looking for a Chartering Executive/Sr. Chartering Executive with a strong background in Shipping & Logistics, specifically in NVOCC and Freight Forwarding Operations.

Location: Belapur, Navi Mumbai (ONSITE/REMOTE/HYBRID)

Qualifications/Requirements:

·      Diploma or above, preferably holder of Degree in Marine Studies / Shipping Operations or related discipline.

·      At least 2 years chartering experience with proven track record in dry bulk cargo and Projects cargos.

·      Solid network with ship owners/operators, brokers and ship operator is highly preferred.

·      Good knowledge of all type of dry bulk cargo charter parties.

·      Excellent communication and negotiation skills.

·      Good in written & spoken English

·      Proficient in MS word, excel and outlook.

·      Detail and result oriented, proactive, self-motivated and able to work independently.

·      Willing to work in multi-cultural environment.

  • Familiarity with project cargo, bulk shipments, or NVOCC operations

Key Responsibilities:

·      To handle complete post fixture operation of a time charter and voyage chartered vessels.

·      Prepare voyage costing, final hire calculations and laytime calculations of the vessel.

·      Finalizing port disbursement account with agents.

·      Independent communication with owners/brokers/receiver and shipping agents etc.

·      Filing and keeping records of hire/payments, updating vessel and bunker register etc.

Read more
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