11+ Proposal writing Jobs in Chennai | Proposal writing Job openings in Chennai

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Job Title: Business Development Executive (Admissions)

Location: Chennai – Perungudi (On-site)

Experience: Fresher to 2 years

Employment Type: Full-time

Role Summary

We are looking for a Business Development Executive to support student admissions, increase brand visibility, and engage with parents and local communities for I2 Global School. The role involves counseling parents, handling inquiries, and supporting admission-related activities at the centre.

Key Responsibilities

• Handle admission inquiries through calls, walk-ins, school tours, and follow-ups
• Counsel parents on curriculum, facilities, and academic programs
• Drive admissions by converting leads into enrollments
• Support local marketing activities, events, and community outreach
• Maintain inquiry data, follow-up records, and admission reports
• Coordinate with Centre Heads and academic teams for admission events
• Track competitor activities and share market insights
• Ensure a positive and professional parent experience

Requirements

• Strong communication and interpersonal skills
• Interest in sales, admissions, or business development
• Ability to interact confidently with parents and stakeholders
• Basic computer skills (Excel, CRM is a plus)
• Freshers with good communication skills are welcome

Preferred Background

• Education / Ed-tech / Training institute experience is an added advantage
• Inside sales, counseling, or customer-facing experience preferred
• 
  

Job description

We are looking for an experienced Python developer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be responsible for writing and testing scalable code, developing back-end components, and integrating user-facing elements in collaboration with front-end developers.

Responsibilities:

• Coordinating with development teams to determine application requirements.

• Writing scalable code using Python programming language.

• Testing and debugging applications.

• Developing back-end components.

• Integrating user-facing elements using server-side logic.

• Assessing and prioritizing client feature requests.

• Integrating data storage solutions.

• Coordinating with front-end developers.

• Reprogramming existing databases to improve functionality.

• Developing digital tools to monitor online traffic.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related field.

• 2-7 years of experience as a Python Developer.

• Expert knowledge of Python and Flask framework and Fast API.

• Solid experience in MongoDB, Elastic Search.

• Work experience in Restful API

• A deep understanding and multi-process architecture and the threading limitations of Python.

• Ability to integrate multiple data sources into a single system.

• Familiarity with testing tools.

• Ability to collaborate on projects and work independently when required.

• Excellent troubleshooting skills.

• Good project management skills.

SKILLS:

• PHYTHON
• MONGODB
• FLASK
• REST API DEVELOPMENT
• TWILIO

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Python: 1 year (Required)

Work Location: In person

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

• Design and implement cross-platform applications with Dart/Flutter using Bloc and Provider.
• Take the initiative to suggest technical improvements and direction.
• Collaborate cross-functionally with UX, marketing, product management, engineering, and leadership.
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Perform load testing, participate in code reviews, write tests, and conduct troubleshooting to ensure uptime for live systems.

• You have at least 3 years of experience working as a software engineer.
• You have at least 2 years of experience developing Android applications and deep insights into Android as an operating system.
• At least 1 year of Flutter development and should have at least 1 Flutter App live in stores.
• You have strong and validated interpersonal skills, particularly in the realm of collaborating with internal or external developer customers.
• Willingness and desire to learn new technologies and frameworks.

• Work anywhere from India
• Flexible work hours
• Growing team and opportunity to learn and do more.

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days