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Job Title: Regional Manager – Restaurant Operations
Location: Bangalore
Experience: 8–10 Years
Industry: Casual Dining / Restaurant Chain (Non-QSR)
Reporting to: National Operations Head
We’re a fast-growing food & hospitality brand, expanding across India with a strong franchise network. We’re looking for an Area Manager who’s passionate about people, operations, and growth. This is your chance to lead multiple outlets, shape customer experiences, and drive business success — all while building a career in one of the most dynamic industries.
What You'll Do
Lead Operations: Ensure restaurants run smoothly, from service and kitchen standards to housekeeping and maintenance.
Grow the Business: Identify new franchise opportunities, explore sales avenues like catering and delivery, and keep us ahead of competitors.
Drive Performance: Monitor budgets, audits, and financials to maximize profitability.
Delight Customers: Strengthen feedback systems, resolve issues quickly, and create memorable dining experiences.
Empower Teams: Mentor Restaurant Managers, oversee training, and support employee welfare to keep teams motivated and engaged.
What We’re Looking For
Diploma/Graduate in Hotel Management/Hospitality (F&B background preferred).
8-20 years of experience in restaurant/food service operations.
Proven track record of leading a region or area in the food business.
Skills That Will Help You Shine
Strong knowledge of restaurant ERP systems (Rancelab, Micros, etc.).
Analytical mindset with excellent Excel and reporting skills.
Great communicator, detail-oriented, proactive, and result-driven.
A leader who inspires trust, motivates teams, and thrives in fast-paced environments.
Why Join Us?
Be part of a rapidly expanding brand with exciting franchise opportunities.
Work on diverse projects — from new outlet launches to innovative sales channels.
Enjoy a role that blends strategy, operations, and people leadership.
Travel, learn, and grow with a company that values initiative and creativity.
Job Role
Manage operations of multiple restaurant outlets in the region
Ensure smooth functioning of service, kitchen, housekeeping & maintenance
Monitor sales performance, budgets, and cost control
Handle franchise relationships and support new outlet openings
Conduct audits and maintain brand standards
Lead and manage Restaurant Managers and outlet teams
Qualification: Diploma / Graduate in Hotel Management / Hospitality
As we take a leap into the next decade we’re launching 4 new roles that allows our nutritionists to be in leadership positions. As a Zonal Head of East / West / North / South, you will be responsible for the performance and management of all nutritionists within your assigned zone of hospitals. You will be trained and mentored to take on this new role that prepares you to be a manager. You will cultivate your team and be a role-model of excellence and integrity to them.
Responsibilities:
● You will ensure the nutritionists in your zone counsel every child, everyday
● You will build a strong team with the hospitals you work in, and participate in hiring and training as and when necessary
● You will communicate and build a positive relationship with all the doctors within your zone
● You will plan for long-term absenteeism in your assigned zone, making sure no centre is left unattended without a nutritionist
● You will champion technology, are comfortable with and ensure seamless and error-free adoption of the FoodHeals App amongst your nutritionists
● You will ensure that monthly reports, success stories and/or case studies sent by the nutritionist from their hospitals are collated and sent to your line manager as per agreed deadlines
● You are thorough in your understanding of programs across all hospitals in your assigned zone, and ensure smooth functioning as per planned budgets.
● You’ll guide the nutritionists reporting to you, mentor them, help them with tough cases during weekly case calls and document them
● You’ll develop innovative counselling techniques to help through difficult cases
● You’ll assist in research, training and publishing case studies / papers
● This role requires you to travel to all hospitals within the assigned zone and be at the hospitals for 8 hours (9.30am-5:30pm)
● You will continue to assess, counsel and plan diets for pediatric oncology and hematology
patients in the IPD & OPD at the hospital where you are stationed
● You'll support execution of special initiatives as needed
● You’ll share a weekly report on the impact and outcomes of your and your team’s work with the Head Nutritionist
● You’ll be responsible for the performance of the nutritionists in your appointed region
● You will address their concerns and involve the Head Nutritionist whenever necessary
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