11+ ITIL management Jobs in Delhi, NCR and Gurgaon | ITIL management Job openings in Delhi, NCR and Gurgaon
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Experience & Background
- B-Tech/BCA/MCA
- 2-4 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage.
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills
Immediate joiners are required for this role.
● Candidate must have 3+ years of experience in Angular Development.
● Candidate must have 3+ years of experience in RESTful APIs, TypeScript, HTML5, CSS3, and JavaScript (ES6+).
● Candidate should have a good understanding of RxJS, services, dependency injection, and state management (NgRx or similar).
● Candidate should have experience in integrating APIs and working with version control systems (Git).
Job Overview
Experienced Coupa Implementation and Configuration Consultant to lead and support end-to-end implementations of the Coupa Business Spend Management (BSM) platform, including Supplier Information Management (SIM).
The ideal candidate will possess strong Procure-to-Pay (P2P), Source-to-Contract (S2C), and financial process expertise, along with hands-on Coupa configuration and ERP integration experience.
This role requires close collaboration with Finance, Procurement, IT teams, and executive stakeholders to deliver scalable, compliant, and optimized spend management solutions.
Key Responsibilities
Implementation & Roll-Out
- Lead full lifecycle implementation of Coupa BSM modules.
- Drive Business Process Design workshops and requirement gathering.
- Manage global or multi-entity roll-outs.
- Conduct SIT, UAT, and go-live support.
Configuration & Technical Expertise
- Configure Procurement, Sourcing, Contracts, Catalogues, Invoicing, and Expenses modules.
- Manage Supplier Information Management (SIM) and onboarding workflows.
- Configure PR, PO, Receipt, and Invoicing lifecycle.
- Implement approval workflows, compliance controls, and security configurations.
- Handle advanced system configurations and policy enforcement.
Integration & Technical
- Lead API-based integrations between Coupa and ERP systems (SAP / Oracle / Workday, etc.).
- Support data migration, reconciliation, and validation.
- Ensure system performance and compliance alignment.
Reporting & Governance
- Enable spend visibility through dashboards and analytics.
- Support audit controls and procurement governance frameworks.
Required Skills
- Strong hands-on experience in Coupa BSM implementation.
- Expertise in P2P and S2C processes.
- Experience in Supplier Information Management (SIM).
- ERP integration exposure (API-based preferred).
- Business process design and documentation capability.
- Experience in enterprise or multi-country roll-outs.
- Strong stakeholder management skills.
- Coupa certification is mandate
Key Responsibilities:
- Keyword Research: Conduct thorough keyword research using SEO tools like Google Keyword Planner, SEMrush, and Ahrefs to identify target keywords for optimization.
- On-Page Optimization: Assist in optimizing web pages for SEO, including improving title tags, meta descriptions, headers, and internal linking.
- Content Optimization: Collaborate with the content team to optimize website content, blog posts, and landing pages to ensure they are search-engine friendly.
- Technical SEO Support: Assist in monitoring site performance and troubleshooting SEO-related issues like page speed, mobile-friendliness, and site architecture.
- SEO Audits: Conduct basic SEO audits and analyze websites for performance improvements, including broken links, duplicate content, and other technical factors.
- Competitor Analysis: Analyze competitor websites and their SEO strategies to uncover new opportunities for improvement.
- Link Building: Assist in identifying and reaching out for potential backlink opportunities to increase website authority.
- Reporting: Track SEO performance using Google Analytics, Google Search Console, and other tools to generate insights and monthly reports.
- Stay Updated: Keep up with the latest SEO trends, algorithm updates, and industry best practices to ensure our strategies are always up to date.
About the Company:
Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections.
Role Overview:
As a Senior Quality Assurance (QA) at Alyke, you will lead the QA team to ensure the delivery of high-quality software products. You will be responsible for developing and implementing QA strategies, overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. This role requires a combination of strong leadership skills and a deep understanding of QA methodologies in a fast-paced startup environment.
Role Overview
We are seeking a hands-on Senior QA Engineer with strong experience in mobile application testing and automation to join our fast-paced product team. In this role, you’ll help shape the future of Alyke by ensuring our Android and iOS apps are robust, scalable, and delightful to use. You’ll be instrumental in establishing strong testing practices, mentoring junior QAs, and driving test automation across platforms.
Key Responsibilities
- Develop, maintain, and execute test plans and detailed test cases for mobile and web applications.
- Own test automation strategy and execution for Alyke’s mobile apps (iOS & Android) — strong hands-on experience in Appium is a must.
- Collaborate closely with developers, product managers, and designers to ensure high-quality releases.
- Lead efforts on regression, performance, exploratory, smoke, and compatibility testing.
- Build and maintain test frameworks and CI/CD integrations to ensure faster release cycles.
- Triage issues effectively and ensure that critical bugs are identified, documented, and resolved.
- Mentor junior QA team members and help instill a quality-first mindset across the engineering team.
- Analyze logs, crashes, and performance metrics to detect edge cases and instability.
Required Skills and Experience
- 3–6 years of experience in software testing, with a strong focus on mobile app testing.
- Strong command of automated testing tools like Appium (required), Selenium, TestNG, or similar.
- Hands-on experience with mobile app testing on both Android and iOS.
- Familiarity with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI.
- Experience with bug tracking and test management tools (e.g., JIRA, TestRail).
- Solid understanding of REST APIs, databases, and debugging tools such as Charles Proxy, Postman, or Firebase.
- Strong analytical, problem-solving, and communication skills.
- Bonus: Knowledge of performance testing, security testing, or experience in startups.
Why Join Alyke?
- Be part of a product that’s transforming how people connect and build friendships.
- Take ownership in a high-impact role on a small but growing team.
- Competitive compensation and equity options.
- Work in a culture that values autonomy, transparency, and collaboration.
- Flexible work environment with remote-friendly culture.
Application Process: If you're excited about leading a team to ensure the quality of a product that brings people together, we'd love to hear from you. Please submit your resume, cover letter, and a link to any relevant work or projects you have worked using cutshort.
You will design and b
uild scalable systems to be used by millions of farmers and agri businesses
You will work on building progressive web apps forked off open source frameworks that work equally well on low end devices, low bandwidth network and even offline
You will work with spatiel imagery data to build maps based solutions for farmers and businesses
We believe in a small and effective team - you will have a say in what to build and then own it
You will lead a team of both Android, web and back end developers
We are paranoid about performance - you will investigate performance scalability bottlenecks and existing queries and / or write new queries with performance optimisation in mind
Identify libraries and technologies that solve our problems and / or worth experimentation
Requirements
Have 10-15 years of experience in web development including managing a team
Come up with your own and team's goals and dont need heavy direction or check-ins
Have experience in setting up the, full dev workflow - right from Dev, test, build to deployment
Have command over one language, preferably python, else java / JS/ Ruby - including debugging and performance analysis
Have clear understanding of databases - Relational and non relational - their data models and performance trade offs; experience designing database and querying to optimize performance
Have experience in developing webapps with atleast one framework (Django, flask, ROR) etc
Have handson experience with caching techniques and utilities like memcache / Redis
Have experience in implementing and deploying distributed systemes on AWS / GCP et c
Have clear understanding of data structures and algorithms
Showcase your work available in opensource, online courses etc
Roles & Responsibilities:
- Ensure that the equipment specified is correct for the installation.
· Produce system schematics including audio, video, control, power.
· Produce rack layouts.
· Design metalwork work such as input plates and wall boxes
· Work closely with the project managers and clients to ensure that all requirements specified are
accounted for.
· Communicate any site requirements such as IT and FM dependencies.
· Co-ordinate the production of M&E drawings with the CAD team
· Communicate required system functionality to the control system programmer.
· Liaise with 3rd party trades/subcontractors to ensure smooth integration.
· Test system racks to ensure they meet the requirements identifying and rectify faults prior to shipping.
· Commission equipment to the highest standard on site, including programming of audio DSP’s, setup
of digital video systems and setup of video conferencing systems.
· Provide technical support for the duration of the project.
Skills Required:
- Excellent technical knowledge of AV & VC equipment from all major brands.
· An up-to-date understanding of the AV marketplace including products and trends.
· Excellent verbal and written communication skills
· Excellent problem solving and troubleshooting skills
· Excellent organizational skills and the ability to work on multiple projects
· Good understanding of IT and networks
· Good understanding of Microsoft Office including Excel and Word
· CAD / Visio experience for the production of detailed schematic to company standards
· Manual handling tasks will be required when necessary for moving equipment.
We are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience.
Responsibilities:
Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
Implement UI development principles to ensure that the product client-side serves at scale.
Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements:
3 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
Sound knowledge in HTML and CSS
Familiar with UI layouts, SASS, bootstrap and the CSS GRID system
Proficient with JavaScript frameworks such as jQuery, Angular et al
Experience debugging using popular JavaScript-based tools like Chrome Developer Console
Passionate to create good design and usability
A team player with good communication skills
Knowledge of Ember & Ruby will be a plus





