11+ ITIL management Jobs in Delhi, NCR and Gurgaon | ITIL management Job openings in Delhi, NCR and Gurgaon

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

We’re Hiring: Business Development Executive (BDE) – IT Staffing

📍 Location: Noida (Onsite Role)

🕒 Experience Required: Minimum 1+ Years (in IT Staffing / Recruitment Sales)

We are looking for a dynamic Business Development Executive (BDE) who has hands-on experience in onboarding new clients and building partnerships. The role involves driving client acquisition for IT hiring requirements, vendor empanelment, and ensuring strong client relationships.

🔑 Key Responsibilities:

• Identify and onboard new clients for IT staffing solutions.
• Manage vendor empanelment and partnership development.
• Generate leads via calls, emails, LinkedIn, and other platforms.
• Understand client hiring needs and coordinate with recruitment teams for fulfillment.
• Meet business development targets and contribute to revenue growth.

🎯 Requirements:

• Minimum 1+ years of experience in Business Development / Client Acquisition in the IT staffing industry.
• Strong experience in onboarding clients and bringing new business.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment.
• Must be comfortable working onsite in Noida.

🌟 What We Offer:

• Competitive salary.
• Opportunity to work with a growing team in IT staffing.
• Career growth and learning opportunities in client partnerships & sales.

About the Role

We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies.

Key Responsibilities

• Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness.
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• Collaborate with stakeholders across departments to gather, document, and analyze business requirements.
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• Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals.
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• Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance.
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• Conduct market research and competitive analysis to support strategic planning.
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• Identify risks and propose mitigation strategies for business challenges.
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• Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption.
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• Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes.
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Requirements

• 5+ years of experience as a Business Analyst or in a similar analytical role.
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• Strong experience in business process modeling, data analysis, and reporting.
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• Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI).
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• Familiarity with Agile and Scrum methodologies.
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• Ability to translate business needs into technical requirements.
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• Excellent communication, problem-solving, and stakeholder management skills.
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• Experience in working with product and engineering teams is a plus.
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• Bachelor's/Master’s degree in Business Administration, Finance, IT, or a related field.
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Nice to Have

• Experience in the tech startup space or a social media domain is a plus.
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• Exposure to AI/ML-driven analytics tools.
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Why Join Us?

• Be part of an innovative and fast-growing company.
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• Work on impactful projects that shape the future of our product.
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• Competitive compensation, benefits, and growth opportunities.

1. Manage front desk operations, welcoming visitors and handling phone calls;
2. Schedule and confirm appointments for meetings and interviews;
3. Provide general administrative support, including data entry and filing;
4. Assist with recruitment tasks, such as job postings and resume screening;
5. Facilitate employee onboarding and orientation processes;
6. Maintain and update HR records and employee files;
7. Manage HR-related correspondence and communication;
8. Support basic HR functions, including payroll and benefits administration;
9. Coordinate HR-related events, training sessions and meetings;
10. Resolve day-to-day HR and administrative issues for employees and visitors

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

Responsibilities:

• Obtaining and updating lists of individuals' contact details.
• Calling active and budding clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sale
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Key Skills Required:-

• Good communication and listening skills.
• A polite and friendly manner (being rude never gets you anywhere)
• A positive attitude.
• Outbound call process.

Job Type: Full-time

• Salary: 12,000.00 - 17,000.00 per month

• Education: Minimum 12^th pass

• Experience: 06 month-3 yrs ( Tele callers/Telesales )
• Languages are known: Hindi/English
• Designation: Telesales Executive
• Mobile phone :- Mandatory 
• contact person -  prashant sharma  
• eight eight six four nine zero nine six one four --  send me your resume on my whattsapp 

• Must Have 3-4 Experience in SSIS, Mysql
• Good Experience in Tableau
• Experience in SQL Server.
• 1+ year of Experience in Tableau
• Knowledge of ETL Tool
• Knowledge of Dataware Housing