11+ ITIL Jobs in Ahmedabad | ITIL Job openings in Ahmedabad

Role Description

• Office 365 Migration Specialist
• Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
• Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
• Candidates must be flexible to work Monday through Friday

Experience and educational requirements

• Bachelors degree/Any equivalent Post Graduation.

Experience: 4 to 8 years

Position: Sr. Business Analyst 

Location: Ahmedabad (WFO - Near Iskcon Mega Mall, SG Highway)

Roles & Responsibilities:-

• Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
• Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
• Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
• Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
• Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
• Experience with Pre-sales development & Post sales development.
• Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations.
• Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
• Exposure to project management, Project planning, schedule, cost & resource allocation.
• Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
• Good experience with tools like: MS Visio, Balsamiq.
• Timely status reporting to management and to the client.
• Ability to manage escalations and issue resolution.
• Consultative role in understanding business / defining frameworks for projects.
• Delivering and communicating add-on features solutions to clients.
• Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
• Good knowledge of APIS, Web services, Payment Gateways.
• Analyze complex requirements and suggest solutions based on experience.
• Prior programming knowledge would be an advantage to this role.

Must have -

• Minimum 4 years of Experience as a BA in IT Service Industry. 
• Proven experience as a Business Analyst role.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders.
• Proficiency in business analysis methodologies, tools, and techniques.
• Familiarity with project management principles and practices.
• Knowledge of industry best practices and emerging trends in business analysis

Job Role: Sr. Data Engineer

Location: Navrangpura, Ahmedabad

WORK FROM OFFICE - 5 DAYS A WEEK (UK Shift)

Job Description: 

• 5+ years of core experience in python & Data Engineering.

• Must have experience with Azure Data factory and Databricks.

• Exposed to python-oriented Algorithm’s libraries such as NumPy, pandas, beautiful soup, Selenium, pdfplumber, Requests etc.

• Proficient in SQL programming.

• Knowledge on DevOps like CI/CD, Jenkins, Git.

• Experience working with Azure Databricks.

• Able to co-ordinate with Teams across multiple locations and time zones

• Strong interpersonal and communication skills with an ability to lead a team and keep them motivated.

Mandatory Skills : Data Engineer - Azure Data factory, Databricks, Python, SQL/MySQL/PostgreSQ

We are looking for skilled AI Engineer for our organization. Please have a look to below details and revert accordingly if we can discuss further

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: AI/Sr. AI Engineer

Job location: Ahmedabad

Experience: 4+ years

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 4+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• 
  
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• 
  
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.

Responsibilities:

• Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
• Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
• Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
• Achieve Quotas: Close sales deals and meet quarterly targets.
• Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
• Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
• Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
• Conduct Effective Online Demos: Showcase our products/services to potential clients.

Requirements:

• Proven Inside Sales Experience: Demonstrated success in inside sales.
• Strong Phone Presence: Comfortable making numerous calls daily.
• Proficiency with CRM Tools: Familiarity with Salesforce.com or similar CRM systems.
• Excellent Communication Skills: Both verbal and written.
• Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
• Time Management and Multitasking: Prioritize tasks effectively.
• Bachelor’s Degree or Equivalent: Educational background in business or related field.

Why Join Us?

• Be part of a dynamic team in the engineering industry.
• Opportunity to make a significant impact on our growth.
• Collaborate with channel partners and contribute to our success.

If you’re passionate about sales, building relationships, and contributing to an engineering company’s success, we’d love to hear from you! Apply now and let’s create something great together!

• Must have experience in handling bidding portals.
• Should have knowledge of email marketing and follow-up with the clients response.
• Excellent Communication skills.
• Should be able to work independently.
• Must have strong drive to results and passion for growing businesses.
• Knowledge of web and mobile applications development practices.
• Deep understanding of marketing principles.
• Excellent oral and written communication skills including presentation skills.
• Must be self-motivated and a good team player.
• Must have strong decision-making, and problem solving skills.
• Ability to provide quality leadership to Sales team.
• Shaping marketing strategy of new products.
• Marketing the Company's software products via emails, blogs, newsletters and social media.
• Develop new opportunities to increase company visibility.
• Analyse work statistics to determine project requirements, and generate business opportunities by getting new development projects for the company in the areas of web and mobile applications.
• Screen potential business deals by analyzing requirements and financials.
• Generating leads for new development projects and convert them.
• Cold calling experience will be added advantage.

Technical:

• Rich experience with .NET Core (MVC)
• Strong C# and object-oriented programming skills
• Working knowledge of MSSQL 2016 or Above
• Html5, CSS3, LINQ, Entity Framework 6.X
• Provide best practices for Client-Side scripting using JQuery, ReactJS
• Previous experience with Web API, Restful APIs
• Core Architecture and Design Patterns (Builder, Generic Repository)
• Proficient understanding of code versioning tools (e.g. GIT, Azure DevOps)
• Experience with IoT projects would be added advantage

Non Technical:

• Effective Communication skills
• Good Listener & Interpersonal Skills
• Excellent Team Player
• Troubleshooting and Problem Solving Skills
• Assist with other areas of the Application Development Life Cycle as needed
• Required Test Driven Development Approach

Roles & Responsibilities:

• Able to attend Daily Scrum meetings
• Familiar with Agile Development Methodologies (Scrum/Kanban)
• Participate in peer-reviews for solutions related to coding.
• Help Team Leader to manage the flow of day-to-day operations
• Able to work with minimal supervision
• Maintain high standards of application quality within the team by establishing good practices and habits.

Responsibilities :

- Assist in requirements gathering and technical planning to design solutions that meet client needs

- Create clean, well-documented, efficient, and standards-compliant code with an eye towards performance optimization

- Actively troubleshoot and support applications in production-- critical environments

- Implement and maintain Shopify development standards and best practices

- Tracks the work against plan and reports the status on agreed time without fail.

- Interface with the clients to understand and document their needs.

Primary Technical Skills:

Shopify and Shopify Plus

PHP

OOPS

JavaScript

XML

JSON

Basic Knowledge in React JS

Soft Skills

• Good oral and written communication.

Required Skills:

- 3 to 5 years of experience in working with Shopify and Shopify Plus stores

- Good  knowledge of frontend development and liquid programming language

- Strong hands to Install & Customize new Shopify theme.

- Basic experience in writing Ruby scripts to run promotions

- Experience in integrating external API’s

- Experience in 3^rd party integrations like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
- Experience in Implementing Shopify Ajax API, Admin APIs and configuring third party apps

- Knowledge of building custom, private and embedded apps

- Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3

- Knowledge in other ecommerce platforms like Magento, woocommerce, BigCommerce will be preferred.

- Experience with OOP PHP (2+ years)

- Familiarity with GIT

- Demonstrated ability to adapt and work with team members of various experience levels

- Ability to work with minimal direction with a focus on customer satisfaction

- Good written and verbal communication skills

Responsibilities

• Hands-On development of the core components of the Product Platform
• Liaison with the Technical Architect and Project Manager to understand project scope and objectives
• Break-up overall project scope into a manageable set of tasks and help the Project Manager define Sprints
• Own the Technical Design for different components of the Product Platform
• Help the Project Manager develop and manage a detailed project schedule and work plan
• Develop the product as per design and structure using appropriate technologies meeting the requirements, quality standards and timelines.
• Technical Mentoring of the Team in an effective and efficient manner to uphold quality
• Provide early insights on a consistent basis to various stakeholders about progress and potential risks
• Escalate issues affecting project delivery to appropriate levels within the company and/or vendor and track them to resolution
• Utilize industry best practices, techniques, and technical standards throughout project execution

Qualifications

• Bachelor's degree in computer science, or a related field or MCA
• 7-10 years of hands-on technical experience with 2-3 years of leading a team
• Strong command over Java, NodeJS, ReactJS, and similar Full Stack technologies
• Strong SQL and NoSQL knowledge for databases like MySQL and MongoDB
• Strong understanding of Git and related strategies like Pull Requests, merging, etc.
• Experience with GoLang preferred
• Exposure to DevOps over at least one Cloud Platforms like AWS or Azure in addition to the experience in developing cloud-native applications
• Strong familiarity with software tools like JIRA, Agile, TDD/BDD methodologies, and best practices
• Strong understanding of Algorithms and Design Patterns with proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, quality, budget, and timeline
• Product development background required