11+ IT Strategy Jobs in Delhi, NCR and Gurgaon | IT Strategy Job openings in Delhi, NCR and Gurgaon

Job Title: Customer Support Executive

About the Role:

We're looking for a passionate, self-driven, and goal-oriented Customer Support professional with strong communication skills and a customer-first mindset. If you enjoy problem-solving, connecting with people, and thrive in a fast-paced environment, we'd love to meet you!

A background in technology or familiarity with tech products is a plus. You’ll play a key role in assisting customers via calls, emails, and chats—providing timely, clear, and helpful support.

What You’ll Do:

• Build in-depth knowledge of our products and services to assist customers effectively.
• Deliver prompt, professional, and accurate support across chats, emails, and calls.
• Aim for high First Contact Resolution (FCR) in all interactions.
• Address customer inquiries around quotes, orders, delivery status, complaints, returns, and warranties.
• Manage support tickets with clear and well-written responses.
• Meet daily and weekly performance targets, both individually and as a team.
• Share insights and feedback with the team to improve customer experience and internal processes.

What We’re Looking For:

• 1–2 years of experience in customer support, preferably in software, IT, or internet-based services.
• Strong written and verbal communication skills.
• Ability to manage time effectively and handle multiple tasks.
• Comfortable working with basic software tools and platforms (tech-savvy preferred).
• A willingness to learn, adapt, and grow in a dynamic environment.

Technical Analyst

Find the JD of Technical Analyst - Stock Market

Min Exp: 2 Years

Shift; 8 Am to 5 PM (Monday to Saturday)

Location- Delhi

Requirement:

1-Trading experience has to be in stocks and indices (NIFTY and BANK NIFTY)- cash segment and FNO on the National Stock Exchange.

2-Experience not less than 5-6 years hard core from day 1 in technical and options trading.

3-Education not less than Graduation in finance field- BBA/MBA.

4-Should know the NSE stock/INDEX.

5-Should know the Options and Derivatives market concept.

6-Should know the charting /Indicator/RSI/Bollinger Band & others of the stock market.

Flutter Developer

Responsibilities :

Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.

• Designing and developing apps
• Writing clean code
• Participating in development life-cycle
• Fixing bugs
• Investigating technologies to make the development faster
• Following new trends in development

Required Skills :

• Good knowledge of Git
• Understanding of Computer Science
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Experience with GoF patterns
• Knowledge of SQL
• Strong knowledge of networking
• Experience in programming languages for mobile development — Kotlin or Swift
• Knowledge of Dart programming language,
• Understanding of Flutter framework
• Experience in Android or iOS mobile development services

• Work closely with completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Ensure smooth operations of web processes and infrastructure
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set

• Proven experience as a PHP developer in a competitive environment
• Expert of Laravel
• Strong knowledge of PHP coding and web-based applications
• Good understanding of website integration and software creation
• Excellent verbal and written communication skills
• Able to follow clear instructions according to client demands
• Strong analytical and problem-solving skills
• Creative ability to produce effective solutions to client problems
• Good team player that is enthusiastic about delivering results
• Able to work seated in front of a computer screen for long hours at a time

• Handling the development of new webpages and changes to website design and infrastructure if any
• Working with various stakeholders to define the objectives that will drive the most meaningful impact needed to execute them
• Developing and maintaining web development processes and standards
• Proposing and evaluating innovative solutions and ideas, and implementing them
• Creating detailed technical tasks list and providing technical guidance to the team
• Ensuring project requirements are delivered on time within budget and meeting quality objectives

What you need to have:

• 6 to 9 years experience as a website developer
• Experience in handling a team
• Good understanding of banking business processes
• Good knowledge of PHP, CSS, bootstrap, Angular 8 or above
• Knowledge of RDMS
• Hands-on experience in Javascript
• Good communication skills     

• Key expertise areas: Client Server realtime communication, MYSQL-POSTGRES database
• Web protocols like: HTTP, MQTT and Web Sockets, Deadlock detection and locking techniques for mutual exclusion, hyper thread and multi threading server model
• Cloud based application management and interfacing it with 3rd party services, Payment gateways and REST APIs.
• Candidates with experience in Golang will be preferred
• Working experience in a Product StartUp (Internet/E-commerce) building scalable applications.
• Hands on experience in system architecture and gaming apps
• Good spoken and written communication skills.
• Good team player.
• Sharp analytical abilities with proven design skills
• Able to think critically of the current system in terms of software development
• Expertise in Golang, AWS cloud computing, Frontend languages like HTML, CSS, Javascript