Real Customer Success comes from the heart! We’re looking for motivated individuals who can provide exceptional support and troubleshooting for our products, making sure our customers' needs are met and potential concerns are heard and addressed in the best way possible. You'll be working directly with founding team members and understand from them the vision for the product and ensure we’re delivering exceptional support to our customers. A typical persona we’re looking for : - First and foremost, you're the type of person that people want to hang out with and love being around. - You're personable, fun, creative, witty, and you have big personal and professional goals. - You're a people person that has empathy, emotional intelligence, and can carry a conversation while looking for talent and energy. - Your communication skills are amazing and you can make anyone fall in love with you. ANYONE. - You're a creative genius who never stops having new ideas to test out to improve things. Here’s what you’ll be doing - Engage customers, understand their needs, advise them and solve their problems. - Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product. - Knowing our products inside and out so that you can answer questions and respond promptly to customer inquiries. - Develop top notch content to help expand our company's digital footprint, awareness, subscribers, and leads. - Distribution of the content on various channels including Quora, Reddit, Facebook & Instagram. - Participate & represent the company in various online communities/ offline events. - You'll be researching and writing blog posts around various topics that complement our product. - Update and repurpose older content to maximize SEO value with the help of our team. - Take care of the sales process from prospecting to closing deals and follow ups. Who you are? - High EQ with strong communication skills. - Should be a go getter and ready to take on challenges - You have had some exposure to e-commerce, either as a merchant, as a developer or a customer. - Experience working with customer support. - Create quality, authentic, and relevant content for our audience. - Ability to grasp technical and non- technical concepts quickly. - Able to multitask, prioritize, and manage time efficiently. - Ability to work effectively within team environment. - You want to help and serve our customers . What we offer - - We care about you, therefore you’ll be offered a competitive salary with leave and benefits (these will vary depending on experience and location). - We place an emphasis on personal development, with dedicated time scheduled by our production team for self-directed learning and exploration. - Work from home, coffee shops or the beach. We offer a remote work environment, flexible hours and the chance to learn from our experienced design and development teams. - We’ll support your professional development however you need, whether it’s with equipment, courses, books or conferences - Opportunities to work remotely anywhere in the world for extended periods of time. - Monthly wellbeing allowance you are free to spend on new running shoes, yoga classes, mindfulness classes - whatever keeps you happy and healthy. - We offer one annual day off per year for employees wanting to do charitable work. - We match any annual charitable donations made by employees up to a limit of ₹5000. How to apply - The most important part of your application is your cover letter, which in one page or less should tell us: - Who you are? - What your level of experience with customer support & content crafting? - Why, specifically, you’d like to work with us at StarApps? - We’d love to know about your past works - please share all the worthy links which you think can get you shortlisted. It could be your resume, linked in profile, Instagram handle, Facebook profile, your blogging medium or ANYTHING (The more the better). * Instagram and Facebook profiles are MUST This might change your life. Well, maybe not, but it’ll be worth it. Apply right away!
We’re looking for a copywriter with direct response, online advertising and web copy experience and a passion for online marketing. We’re looking for someone who can take a list of benefits and facts about our product, and some insight into who our target audience is, and turn that information into a highly compelling landing page, blog post or ad copy. Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
About Flexiple Flexiple (Flexiple.com) is an exclusive network of top 1% freelance software developers and designers - our talent work with top tech companies to build great tech products. Founded by three IIM Ahmedabad graduates, we have bootstrapped to over $370,000 in annual revenue growing in an accelerated fashion. Role description Flexiple is looking for a software engineer to lead Flexiple’s efforts on the software development front. We have a suite of products including the marketing website, resume app, remote.tools and a confidential project around hiring. You will contribute to all aspects of these individual apps/ services while also getting exposure to DevOps/ managing server-side issues. A second (and unique) facet of this role is you get to write and review core tech blogs submitted for and published on https://blog.flexiple.com. Detailed responsibilities 1. You will work on new features and bugs for https://flexiple.com, Resume App (Internal), https://remote.tools. 2. You will work throughout the stack (frontend, backend, DB, server) across technologies (HTML/ CSS, Node, Rails, React) 3. You also get to write and review core tech blogs like the ones on https://blog.flexiple.com. Requirements 1. You have developed at least 2-4 production quality apps (at work or personal projects, can be any technology/ stack) 2. You are passionate about building robust web/ mobile/ desktop apps and stay updated with the latest technologies/ frameworks 3. Good communication skills (written and verbal) in English 4. Good analytical skills and high aptitude Who you will be working with? You will be directly working with Hrishikesh, co-founder at Flexiple. More about him can be found at https://www.linkedin.com/in/hrishikeshpardeshi.
You will be part of the Content Editing Team at Wittypen and work for fixed hours every day and edit content for WittyPen customers. Eligibility Criteria: 1. 1+ year professional job experience in content editing/creation 2. Graduate in English Literature/Journalism & Mass communication domain(Other domains also work in case you are able to show capabilities 3. Flexible to relocate to Pune 4. Eager to learn in the growing content industry Required Skills: 1. Expert in English Language & Grammar (10/10) 2. Capability to read voraciously on a day to day basis 3. Understanding of Content marketing and content creation for multiple digital platforms like Blog, white paper, eBooks, website etc. 4. Knowledge of Project Management and using tools like Basecamp, Trello etc. 5. Expert at using MSOffice tools Roles & Responsibilities: 1. Edit content being delivered to the customers 2. Collaborate with Content Operations team to deliver high quality content timely 3. Specialize in at least 3 industries to add your expertise in content evaluation 4. Check content for grammar and plagiarism issues
iZooto is looking for a smart, self-motivated, creative SEO Specialist to join its marketing team and own one of our most important marketing channels. The ideal candidate will have at least 2-3 years of hands-on experience solving tough technical SEO problems, monitoring SERP’s and driving performance. About iZooto iZooto is an owned audience marketing platform that helps publishers and retailers build, engage and retarget their audience using web push notifications. We are also one of the fastest growing SaaS businesses in India. Over 15,000 marketers across the world leverage iZooto on a daily basis to push over 11B+ notifications only on a monthly basis. We are now a 45 people strong team based out of Noida and the world's second largest browser notification platform. We are simple - no frills set up. We saw a clear opportunity with web push notifications and over the last 3 years, we have been able to carve out a niche for ourselves. Unfortunately, there is no romantic story here and that's what we are - straightforward, to the point and transparent about what we do and how we do it. Roles and Responsibilities You will be expected to: -Develop a long-term SEO strategy to build authority for the domain and drive demand generation -Perform site specific keyword research and competitive analysis -Perform technical SEO audits and drive on-page website SEO optimization -Perform backlink analysis and execute link building strategy -Monitor, SEO performance closely and communicate with content and product marketing teams -Work with the content team to drive SEO in the content roadmap -Execute off-page SEO via conversations on forums (Shopify Forums, Quora, et al) You Will Own These Metrics Each team at iZooto owns a set of metrics. Efficacy and efficiency of the team are measured by tracking pre-defined metrics. Over a period of time, you will work towards improving these key metrics - -Organic Traffic -Domain Authority -Page Authority -Keyword Ranking Must Have: -2-3 years of SEO experience -Excellent verbal and written communication skill -A demonstrated track record of increasing rankings, traffic, and or revenue while managing and executing search engine optimization strategies and tactics -Experience with SEO applications, tools, and web analytics packages (Google Analytics, Ahrefs, Moz, SEMrush, etc) -Ability to analyze data and prepare reports presentation -Strong knowledge of all elements of search optimization: on-page, off-site, and technical Good To Have: -“True Hustler” - strong team operator who plays well with others, and thrives in a rapidly evolving, and dynamic set up -Stay updated on SEO trends and come up with new ideas -Working knowledge of HTML, CSS, and JS is a plus -Motivated and curious to learn new things
- Artivatic is a technology startup that uses AI/ML/Deep learning to build intelligent products & solutions for finance, healthcare & insurance businesses. It is based out of Bangalore with 20+ team focus on technology. The artivatic building is cutting edge solutions to enable 750 Million plus people to get insurance, financial access, and health benefits with alternative data sources to increase their productivity, efficiency, automation power, and profitability, hence improving their way of doing business more intelligently & seamlessly. - Artivatic offers lending underwriting, credit/insurance underwriting, fraud, prediction, personalization, recommendation, risk profiling, consumer profiling intelligence, KYC Automation & Compliance, automated decisions, monitoring, claims processing, sentiment/psychology behavior, auto insurance claims, travel insurance, disease prediction for insurance and more. - We have raised US $300K earlier and built products successfully and also done few PoCs successfully with some top enterprises in Insurance, Banking & Health sector. Currently, 4 months away from generating continuous revenue.We at Artivatic Data Labs Private Limited, are looking for Tech/Communication Content Writer & Strategist. Artivatic (artivatic.AI) is Enterprise AI Platform for automated decision making. Skills : - Good communication skills- Writing passion- Understands research content writing- API Documentation - Technical paper writing- Email Writing- Whitepapers & PPTs, - Web content, email content and interactive social media content Qualification :- Communication/Business Graduate - Have technical and science understanding - Passion for writingIf you live with words in your mind, then this job is for you.
-- Guest post submission -- Content creation -- Social Media Activities for people engagement -- Image creation if needed (Knowledge of Photoshop) -- Blog and Article Submission -- Monitoring website performance and takes necessary steps to increase traffic -- Guest posting, directory submissions, blog commenting, Forum posting and other off-page activities --> Content writing for articles, blogs with creative writing skills --> Maintaining Social Media Platforms --> SEO & SMO --> Handling the digital marketing initiatives for the company over different digital marketing platforms --> On-Page Activities