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We have opening for Presales for Navi Mumbai Vashi location

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

Network Engineer duties and responsibilities

·       Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware

·       Configure, tests, and maintains LAN/WAN equipment and related services

·       Identifies, diagnoses, and resolves network problems

·       Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)

·       Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)

·       Provide Tier 2 and 3 support for internal and external customers

·       Provide formal corporate communications on directional changes or changes that will impact existing services

·       Select and implement security tools, policies, and procedures in conjunction with the company’s security team

·       Monitor and maintain all levels of network security internally and externally

·       Create and maintain comprehensive documentation for all implemented networks

Network Engineer requirements and qualifications

·       Previous working experience as a Network Engineer for (2) year(s)

·       BE/ BCA, MCA, B.SC -IT/CS

·       Cisco certifications, CCNA, CCNP or CCIE/ MSCIT

·       In depth knowledge of IP Schema

·       Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig

·       Excellent organizational and time management skills

·       Analytical, data driven problem solver

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Python experts for NSO work

• Strong coding Experience in programming language like Python (Minimum 5+ years of experience)
• Proven hands-on Software Development experience
• Proven working experience in Python development
• Hands on experience in designing and developing applications using Python platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Python Java and JEE internals
• Knowledge of Yang data modelling, Netconf (Must) and XML
• Knowledge on REST/ SOAP API's
• Basic knowledge of Networking i.e., MPLS, L3 VPN.
• Bachelor's degree in computer science or equivalent
• Very strong aptitude and reasoning
• Ability to break complex problems into parts and solve them
• Must be able to communicate thoughts clearly to the team
• Good understanding of various database i.e., Mongo DB, MYSQL.
• Good understanding of the DevOps tools Jenkins, GitHub for version controlling.

·      Knowledge on NSO 

• Interacting with the clients to understand their requirements and translating it to the developer to take it forward
• Acting as a liaison between end users/clients and internal teams and helping them fulfil client requests and resolving queries with optimum time and efforts
• Contributing to implement various solutions in the existing process flow of clients using our products and helping to communicate concepts to the product team to enhance the future product requirements

Desired Candidate Profile

• CA, CFA, or related field
• Excellent communication and task management skills
• In depth knowledge of the various Income Tax Department websites, portals, and their workings, etc
• In depth knowledge of the Income Tax Department rules, regulations, guidelines, due-dates, services, facilities, etc
• In depth knowledge of Income Tax return filing processes using XML Upload, JSON Upload, Prefilled JSON, etc
• In depth knowledge of the Income Tax Filing Regimes
• In depth knowledge of Income Tax XML responses, JSON responses, data points pertaining to calculation of Financial Rations, Balance Sheet, P&L, etc
• In depth knowledge of E-Return Intermediaries and their rules, regulations, guidelines, permissions, compliances, etc
• Passable knowledge of GST, GST Portal and GST filing processes
• A good working knowledge of the financial industry and regulatory environment
• Ability to quickly grasp the various data sources that the company covers and gaining a hold over them over a period of time
• Understanding and translating statistics to address client business problems and liaisoning with the analytics team to build and deliver custom solutions
• Good understanding of Data query languages like SQL, MS Office, R/Python (good to have) and other statistical analysis tools
• Ability to be creative, analytical, and think outside the box to solve problems

About the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/

Perks of joining our Company :

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.

Key Skills:

Strong knowledge in English writing, editing, vocabulary and grammar.

Good interpersonal skills and communication .

Excellent creativity skills and passion for innovative content creation.

Preferrable for writting curriculumn

Master's, Bachelor's degree or equivalent in creative writing, journalism, English, or related field preferred.