Real Customer Success comes from the heart! We’re looking for motivated individuals who can provide exceptional support and troubleshooting for our products, making sure our customers' needs are met and potential concerns are heard and addressed in the best way possible. You'll be working directly with founding team members and understand from them the vision for the product and ensure we’re delivering exceptional support to our customers. A typical persona we’re looking for : - First and foremost, you're the type of person that people want to hang out with and love being around. - You're personable, fun, creative, witty, and you have big personal and professional goals. - You're a people person that has empathy, emotional intelligence, and can carry a conversation while looking for talent and energy. - Your communication skills are amazing and you can make anyone fall in love with you. ANYONE. - You're a creative genius who never stops having new ideas to test out to improve things. Here’s what you’ll be doing - Engage customers, understand their needs, advise them and solve their problems. - Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product. - Knowing our products inside and out so that you can answer questions and respond promptly to customer inquiries. - Develop top notch content to help expand our company's digital footprint, awareness, subscribers, and leads. - Distribution of the content on various channels including Quora, Reddit, Facebook & Instagram. - Participate & represent the company in various online communities/ offline events. - You'll be researching and writing blog posts around various topics that complement our product. - Update and repurpose older content to maximize SEO value with the help of our team. - Take care of the sales process from prospecting to closing deals and follow ups. Who you are? - High EQ with strong communication skills. - Should be a go getter and ready to take on challenges - You have had some exposure to e-commerce, either as a merchant, as a developer or a customer. - Experience working with customer support. - Create quality, authentic, and relevant content for our audience. - Ability to grasp technical and non- technical concepts quickly. - Able to multitask, prioritize, and manage time efficiently. - Ability to work effectively within team environment. - You want to help and serve our customers . What we offer - - We care about you, therefore you’ll be offered a competitive salary with leave and benefits (these will vary depending on experience and location). - We place an emphasis on personal development, with dedicated time scheduled by our production team for self-directed learning and exploration. - Work from home, coffee shops or the beach. We offer a remote work environment, flexible hours and the chance to learn from our experienced design and development teams. - We’ll support your professional development however you need, whether it’s with equipment, courses, books or conferences - Opportunities to work remotely anywhere in the world for extended periods of time. - Monthly wellbeing allowance you are free to spend on new running shoes, yoga classes, mindfulness classes - whatever keeps you happy and healthy. - We offer one annual day off per year for employees wanting to do charitable work. - We match any annual charitable donations made by employees up to a limit of ₹5000. How to apply - The most important part of your application is your cover letter, which in one page or less should tell us: - Who you are? - What your level of experience with customer support & content crafting? - Why, specifically, you’d like to work with us at StarApps? - We’d love to know about your past works - please share all the worthy links which you think can get you shortlisted. It could be your resume, linked in profile, Instagram handle, Facebook profile, your blogging medium or ANYTHING (The more the better). * Instagram and Facebook profiles are MUST This might change your life. Well, maybe not, but it’ll be worth it. Apply right away!
The Digital Marketing Manageris a newly created position that will play a key role in globally driving digital product strategy, requirements, and solution planning to meet business objectives while also improving the user experience. The primary responsibility is to engage with internal stakeholders to better understand business objectives and key success factors, and will work with the Creative and Digital teams to propose digital solutions to meet those objectives.In addition, the role will involve developing and executing a brand digital strategy, as well as executing digital marketing campaigns for the company. Responsibilities Include: ● Assist with digital marketing efforts to drive traffic, customer acquisition, and revenue growth opportunities. ● Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. ● Implement and execute all marketing campaigns to drive digital growth, including list building, list segmentation, landing pages, reporting & analysis. ● Generate and grow qualified leads by enhancing overall customer experience and engagement. ● Contribute to the strategy of execution and optimization of lead nurture and campaign initiatives, including collaboration with sales and operations teams ● Perform ROI analysis and report all data findings, as well as identify strategies for continual improvement. ● Participates in annual brand strategy planning, be responsible for digital strategy development. ● Designs and develops digital platforms, and make continuous improvements, including website, Facebook, LinkedIn, WeChat, newsletter, etc. ● Maintain brand integrity and voice across all channels. ● Develop effective trigger and drip nurtures that align with overall marketing and sales goals. Who would be the ideal fit? ● You have technical background and can create product-related content. ● You are a driven/collaborative team player who knows how to get results. ● You are highly organized and able to manage multiple project activities with minimal supervision. ● You enjoy working in a fast-paced, deadline-driven environment. ● You are persistent; enjoy coming up with new ideas and going outside the lines of existing norms. ● You have exceptional written communication skills, and you can deliver compelling, concise, and clear insights into digital performance. ● You can pivot quickly, internalize feedback and adjust in real-time. ● You are passionate about digital media, continually striving towards new and creative ways to drive optimal response and quality traffic using the latest tools and platforms available. ● You can dive in to data, distilling the key trends and translating the findings into an actionable report. Qualifications Include: ● Bachelor or Master degree in Business, Marketing, or equivalent. ● At least 5+ years of progressively responsible experience in digital marketing, product marketing experience. Experience in Semiconductor or IT industry in preferred. ● Experience leading both internal and external cross-functional teams in the design and execution of go-to-market plans. ● Must have experience in digital marketing in one or more areas: website design, user experience, web analytics, website or landing page with key performance accountability. ● Analytical mindset with strong quantitative skills and advanced knowledge of web analytics (Adobe Analytics, Google Analytics), Excel, and other data analytics tools. ● Ability to analyze complex requirements and a passion for creating simple solutions. ● Knowledge of CMS platforms and a strong understanding of data architecture.
At June Gaming, our mission is to make games that people play for years. We have built real-time multiplayer games like MaskGun, Puzzle Clash, Ninja Fun Race, Tower Conquest and Road Riot which have over 150 million downloads. Now we are building something new called Supergaming, a super app of games, with which we want to get to 100 million users in 2 years. We are looking for a user acquisition specialist who will strategize and execute cross-platform user acquisition campaigns to get us to that scale. Responsibilities: - Define the user Acquisition strategy: countries, budgets and channels. - Build and manage campaigns end-to-end including budget planning, targeting, copy, creative, day-to-day optimization, A/B tests etc - Implement regular reporting and share best practices and thorough analysis within the company - Set up mobile tracking tools and measurement processes - Interface with internal and external creative resources to manage campaign creative Experience/skills required: - 3+ years of experience with performance driven UA - Experience executing successful campaigns with multiple targets, geos, - demographics, etc. - Expert level campaign optimization and bid adjustment based on LTV, ROI, Yield, etc. - Experience with tracking and measurement tools - Experience in building and maintaining relationships with advertising partners and/or third-party technology providers
Job Responsibilities: • Develop and manage digital marketing campaigns • Oversee a social media strategy • Manage and maintain the organisation’s website(s) • Write and optimise content for the website and social networking accounts. • Track and analyse website traffic flow and provide regular internal reports • Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion • Continually work on the Search Engine Optimization of the website(s) • Fix any errors or bugs in online content • Edit and post videos, podcasts and audio content to online sites • Arrange webinars and webcasts • Create online banner adverts and oversee pay per click (PPC) ad management • Write copy for email marketing campaigns • Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing • Work on printed material to supplement online products Company Profile: Beauto Systems Pvt. Ltd. We are a small and energetic team working on building unique products. We work on domains like FMCG, PLC, Arm controller, Industrial Automation, Robotics , AI and Python. Our company follows three values "UNITY-RESPECT-INNOVATE" and we use these values in "Innovating Beautiful Automations". Overall, we work on three areas software, mechanical and embedded domains and this is where we are increasing the team for moving us ahead in the market.
DViO is an integrated marketing company with digital and technology in focus. We have a multi-country presence — and love to build technology that improves social engagement, advertising, and marketing experiences. We also incubate and are partners with companies that are leading the 4th Industrial Revolution. Our partner and incubatee companies include companies in VR, AR, Mixed Reality, Content Technology, Video Personalisation, Influencer Marketing Tech, etc. We are looking for a Client Partner who will be involved in devising and executing strategies for the clients. The ideal Client Partner will play a key role in digital marketing and creating innovative strategies for DViO’s Clients. What will you do: · Responsible for day to day ad-operations of clients. · Understand the marketing and communication objectives of the clients. · Understanding Client requirement, devising and executing the strategies and delivering work as per requirement. · Coordination with all the internal stakeholders to get the work executed. · If needed – attending client meetings - weekly/monthly. · Responsible for the documentation of clients What skills you need: · Need 2-3 years of experience in digital marketing and client handling. · A Multitasking Champion. · Impeccable English communication · A Creative thinker with out of the box solutions. · Good interpersonal skill to build rapport with the clients