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You’ll be our: Interaction Design Manager

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be aligned with: Customer Experience Lead

You’ll be the member of: Customer Experience Team

What you’ll do :

As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences

You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys

You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company

Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team

Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design

Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution

Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle

Here’s what we are looking for:

6-9 years in Interaction Design, with an emphasis on digital product design

Experienced in managing design team and comes with a deep understanding of design methodology and the creative process

Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams

Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams

Must be driven by outcomes and committed to continuous learning

Experience in working with rapid-growth companies or startups is an added advantage

What you'll bring :

Degree in design from Tier 1 Design schools would be preferred but is not a mandate

6-9 years of relevant experience

Designation Offered:

·         Software Engineer / Leading Engineer

Job Responsibilities:

·         Responsible for designing, coding, and implementing software solutions using modern techniques and programming language

·         Provides high-level database development assistance in creating specific applications for businesses

·         Provides general support on information technology to design, develop, execute, and maintain the database application systems, applying several RDBMS

·         Ensures research and innovation at all levels of the software development process

·         May participate in multiple projects simultaneously as a senior development team member

·         Functions as technical architect and Subject Matter Expert (SME) on enterprise related software systems

·         Performs the role of the principal designer responsible for complex systems and their subsystems employing deep knowledge of current technology and tools, as well as relevant systems that are already existing

·         Provides excellent customer service by responding to and assisting with help desk calls to resolving issues, including system outages

·         Performs administrative duties as well as some project management tasks.

·         Provide guidance and support to Application Developers

·         Assist with schema design, code review, SQL query tuning

Experience:

·         A minimum of 4 years and maximum of 6 years of relevant experience in a similar role

Qualification:

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science/Electronics/Information Science from reputed institutions

Skills Required:

Mandatory

·         Strong skills in PSSQL, MYSQL and MSSQL programming languages

·         Strong skills in scalable & large DB application development & field support for customers

·         Good experience in MYSQL database, Linux environment development, developing large-scale, multi-tiered, scalable, reliable, and secure network applications

·         Knowledge of Optimization & faster bug fixes

·         Hands on experience on testing of database i.e., unit testing, stored procedures & trigger testing Etc.,

·         Exposure & awareness of Versioning / Configuration & Defect Tracking tools are an added advantage

·         Exposure to handling transactions, security, scalability, concurrency and management of the components

·         Good in database documentation

·         Hands on experience in different types of testing & interfacing with User interfaces (C#, JAVA, Python Etc,.)

Optional

·         Knowledge of Splunk database is highly desirable

·         Exposure to machine learning (ML) based projects where handled complex queries, written different types of procedures for ML data pre-processing.

·         In database machine learning SQL on GPUs

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

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Job Summary:

As Senior Associate L1 in Data Engineering, you will do technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. Having hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms will be preferable.

Role & Responsibilities:

Job Title: Senior Associate L1 – Data Engineering

Your role is focused on Design, Development and delivery of solutions involving:

• Data Ingestion, Integration and Transformation

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 3.5+ years of IT experience with 1.5+ years in Data related technologies

2.Minimum 1.5 years of experience in Big Data technologies

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

7.Cloud data specialty and other related Big data technology certifications

Job Title: Senior Associate L1 – Data Engineering

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

Job Description :-

We are looking for a competitive and trustworthy Product Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, and maintaining customer satisfaction. 

If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Responsibilities :- 

Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards Actively seek out new sales opportunities through cold calling, networking and social media Administer all customer complaints and ensure timely resolution within required guidelines.

Perform all follow up for all outbound calls Prepare and deliver appropriate presentations on products and services Collaborate with team members to achieve better results.

Gather feedback from customers or prospects and share with internal teams.

Requirements and skills :- 

Proven experience as a Sales Executive or relevant role Proficiency in English.

Fast learner and passion for sales Self-motivated with a results-driven approach.

Note: Candidates should be flexible for onsite. -Languages : English, +1 regional language -Work From Office Location- Dubai

Job description:

• To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
• To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
• To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
• To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
• To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
• To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
• To ensure that the sustainability of an event is taken into account when offering availability to a client.
• To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
• Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
• To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
• On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
• To proactively call potential customers and ensure that team members are targeted to do the same.
• To set up and attend regular ‘keep in touch’ client meetings.
• To set up and attend regular ‘keep in touch’ team member meetings.
• To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
• To provide a monthly sales activity report.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Work with stakeholders across the business to ensure that user stories are clearly defined, delivered, and approved for deployment
• Translate business requirements into detailed system requirements and technical design specifications
• Investigate, model, define and document required business processes
• Carry out requirements analysis for change requests including requirements gathering and participating in workshops to understand project objectives and scope
• To work with other business analysts and members of Group Infrastructure to develop realistic solutions to business requirements, taking into account budgets, timescales and costs
• Support the development of training and implementation material
• Assist in integration and acceptance testing
• Participate in sprint planning where applicable

Key Skills

• Experience using agile project management tools such as Pivotal Tracker
• Experience working within Scrum or other agile teams
• Experience in working with Marketing and Events tools such as Eventsforce
• Experience of working in a technology-focused company

Job Responsibilities: 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life. 

Java
J2ee
working experience with one or more clouds

Understanding of design architecture

Experience with Traditional databases and nosql databases

Sound in Algorithms,data structures and problem solving 

Good at coding and design