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Hospitality Jobs in Chennai

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Burgundy Hospitality pvt ltd
Bengaluru (Bangalore), Mumbai, Chennai, Ahmedabad
2 - 6 yrs
₹2L - ₹4L / yr
Customer Service
Sales
Retail
Hospitality
Customer Relationship Management (CRM)

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.


Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.


Duties & Responsibilities:

  • Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
  • Replenishing retail shelves as per store requirement
  • Managing store visual merchandising and managing customer billing and gift-wrapping
  • Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
  • Maintaining a safe and healthy work environment
  • Following the cleaning and hygiene guidelines set by the store


Candidate Qualifications & Skill Requirements:

  • Candidate should ideally have 2- 3 years of experience in a similar profile
  • Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
  • Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
  • Good written and verbal communication skills
  • Ability to work well under pressure
  • Flexible and works well with a team
  • Ability to multitask


Reporting Manager: Store Manager

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NCR (Delhi | Gurgaon | Noida), Goa, Kolkata, Navi Mumbai, Hyderabad, Chennai, Bengaluru (Bangalore), Jaipur
1 - 5 yrs
₹1L - ₹3L / yr
Sales
Direct sales
Aviation
Hospitality
Hotel Management
1. Candidates from aviation industry who are looking for ground jobs or want to make their career in the Hotel industry. 2. Candidates from luxury retail stores, who want to work with luxury Hotels. 3. Candidates from luxury hotels, banquets or travel sales background.
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