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About US:-

We turn customer challenges into growth opportunities.

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.

Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners.

Overview:-

Reporting to the Associate Director, Infrastructure (Network) as a member of the Infrastructure & Platforms team, the Senior Network Engineer is a knowledgeable, talented and skilled IT professional who acts as a Subject Matter Expert in the network connectivity, security and operations domains across Material. The Senior Network Engineer should be ready to partner with any team or individual at any technical level to understand their networking needs & demands, advise on best practice, and identify & deliver fit-for-purpose solutions. They will always be ready to take the technical lead in any given situation while creating sustainability in their role by partnering with experts on niche or advanced topics.

Appreciating nuance, but fighting complexity, they are motivated by the satisfaction of delivering faster, more reliable and more secure network solutions, and are energized by exposure to the full gamut of network connectivity, security & operations concepts, from solutions requirements gathering & design to implementation & migration efforts, to operational management of delivered solutions.

What does success look like?

A successful Senior Network Engineer will have mastered the arts of:

• Network: Successfully implementing and managing an effective suite of network services for Material, that underpins a modern Digital Workplace with the right infrastructure and the right support.
• Security: Ensuring the network solutions delivered & operated match the levels of confidentiality, integrity & availability appropriate to the needs of Material, while contributing to & sustaining a culture of pragmatic security best practice.
• Operations: Ensuring the right monitoring, recovery & business-as-usual support for Material’s network solutions is delivered consistently, minimising single points of failure and leveraging the use of operations partners where appropriate.

With a deep understanding of the network demands, requirements & ways of working within Material, the Senior Network Engineer will have delivered solutions that “just work” without being noticed, built confidence and trust with their colleagues, and be armed with the experience & know-how to take on bigger responsibilities as a subject matter expert in any network architecture, operations management or portfolio/project management roles they have a passion for.

Responsibilities:-

Implementation:-

• Bring insight & know-how to the design, implementation & operation of Material’s network services, including LAN, WAN, WLAN and Security technologies.
• Determine & prioritize processes & technology solutions that deliver the best outcomes for the network and Material's users.
• Manage & own the products, processes & services that support the network’s technology, privacy & security needs in an effective, customer-centric manner.
• Engage & energize Material IT on their use of network technologies, helping to get the most “bang for our buck”, without stepping on landmines.
• Bring structure to ambiguity by proposing, implementing & documenting “secure-by design” solutions and process, while remaining flexible in, and responsive to, the changing needs of our business.

Collaboration:-

• Work in a 24x5 rotating shift model. Engage & support Material IT globally in defining strategies & direction for our network services’ future state.
• Drive & facilitate discussions between Material IT’s service owners, teams & partners globally, ensuring the right people are involved at the right time on network topics.
• Partner deeply with global Material IT and Security team members to evaluate, implement & run the right process & technology solutions for our network services.

Operations:-

• Fix it, when our network services do not work, taking point on troubleshooting procedures & designing resolution scripts for faster recovery by our partners.
• Establish & monitor key performance indicators that show clearly whether the Material’s network services and partners are delivering, or highlighting where we need to improve.
• Communicate engagingly with IT and Security stakeholders to ensure alignment, manage expectations, and demonstrate the capability & reliability of Material network services.
• Relentlessly drive an end user focused IT culture that delivers on our mission of People First, easily pivoting from “No” to “How” when faced with challenges.
• Support Material IT teams to understand the network service landscape, ensuring our solutions are well understood, supported and improved upon by all teams as well as documented.
• Identify & mitigate risks, by taking proactive steps to prevent undesirable outcomes, and striking the right balance between practical and secure solutions.
• Continuously evolve, by closely tracking network security best practices & trends, and proactively making recommendations for improvement within Material.

Requirements:-

Education & Certifications:

• Bachelor's or master's degree in computer science, or Engineering (B.E/B Tech/M. E/M Tech), or related field or equivalent experience.
• CCNP certified mandatory.
• Networking certification on cloud in any one AWS/Azure/GCP will be an advantage.
• Knowledge of SOC 2/ISO 27001 will be an advantage.

Functional:-

Done it:

• Implemented large network solutions at multi-site; worked on chassis like Nexus 5K/7K, catalyst series eg: 3850; security devices like Cisco FTD’s, FMC and ASA.
• Implemented and managed F5 APM/LTM
• Implemented high availability through VRRP/HSRP
• Site to site connectivity eg: MPLS, SD-WAN, IPsec, client to site connectivity – SSL VPN’s e.g.: Cisco AnyConnect.
• Managed Security solutions like IPS/IDS, gateway antimalware, web filtering, content filtering etc.
• Implemented and managed NACL like Cisco ISE.
• Dynamic routing – EIGRP, OSPF, BGP etc.

Know it:

• 8 to 10 years of experience in Network Engineering,
• CCNP Certified – Manda
• Knowledge of related technologies including encryption
• Experience in cloud network connectivity (AWS/Azure/GCP)
• Knowledge of syslog’s, SIEM.
• Knowledge of IPAM  

Shown it

• Demonstrable experience in converting complex business needs into fit-for purpose, straight forward solutions, with well-managed execution and robust transition to operations.
• Implemented complex Networks - LAN, WAN, WLAN, VPN, Proxies and Network security technologies.
• Demonstrable experience on WAF, Load balancers

Do it:-

• Implement and maintain new network solutions.
• Manage existing infrastructure including upgrades and refresh.
• Setup network of upcoming Material offices.
• Monitoring and disaster recovery.
• Manage and maintain load balancers
• Work in 24x5 rotating shifts providing global support.
• Engage with global IT team, stakeholders, partners, vendors for projects, maintenance etc.

Competencies:

• An innovator, creative and constantly looking for ways to improve Material IT’s ways of working.
• A relationship builder and team player who identifies & promotes best practices to colleagues, counterparts and partners alike, ensuring the case for change is internalized by their peers and partners through influence & persuasion.
• A multi-tasker, able to work in a fast-paced environment without getting overwhelmed easily.
• An eye for detail, always ready to put in the extra effort to deliver polished, well formed IT solutions for Material.
• Mindful of the employee experience - articulate, confident & well-spoken in all forms of communication, comfortable to be the voice of our customer to Material IT, and the face of Material IT to our customers.

🔧 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

1️⃣ Network Design & Implementation

• Build and implement scalable network architectures

• Collaborate with cross-functional teams

• Minimum 3+ years hands-on experience

2️⃣ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁

• Deploy & manage Firewalls, IDS/IPS, VPN, SD-WAN, NAC, Endpoint Security

• Implement strong security policies

3️⃣ 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻

• Monitor, troubleshoot & enhance overall network performance

4️⃣ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁

• Lead end-to-end implementation and provide technical guidance

5️⃣ 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻

• Maintain detailed configuration & process documentation

6️⃣ 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻

• Work with internal teams, vendors & stakeholders

7️⃣ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽

• Mentor junior engineers & stay updated on new technologies

📚 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

• 𝗕.𝗧𝗲𝗰𝗵 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Strong experience in network & security implementation

• Hands-on with Firewalls, IDS/IPS, VPN, SD-WAN, NAC

• Excellent troubleshooting & communication skills

• Solid understanding of routing, switching & protocols

⭐ 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:

• 𝗖𝗖𝗡𝗔 & 𝗖𝗖𝗡𝗣 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Experience in cloud security & virtualization

Review Criteria

• Strong IT Engineer Profile
• 4+ years of hands-on experience in Azure/Office 365 compliance and management, including policy enforcement, audit readiness, DLP, security configurations, and overall governance.
• Must have strong experience handling user onboarding/offboarding, identity & access provisioning, MFA, SSO configurations, and lifecycle management across Windows/Mac/Linux environments.
• Must have proven expertise in IT Inventory Management, including asset tracking, device lifecycle, CMDB updates, and hardware/software allocation with complete documentation.
• Hands-on experience configuring and managing FortiGate Firewalls, including routing, VPN setups, policies, NAT, and overall network security.
• Must have practical experience with FortiGate WiFi, AP configurations, SSID management, troubleshooting connectivity issues, and securing wireless environments.
• Must have strong knowledge and hands-on experience with Antivirus Endpoint Central (or equivalent) for patching, endpoint protection, compliance, and threat remediation.
• Must have solid understanding of Networking, including routing, switching, subnetting, DHCP, DNS, VPN, LAN/WAN troubleshooting.
• Must have strong troubleshooting experience across Windows, Linux, and macOS environments for system issues, updates, performance, and configurations.
• Must have expertise in Cisco/Polycom A/V solutions, including setup, configuration, video conferencing troubleshooting, and meeting room infrastructure support.
• Must have hands-on experience in Shell Scripting / Bash / PowerShell for automation of routine IT tasks, monitoring, and system efficiencies.

Job Specific Criteria:

• CV Attachment is mandatory
• Q1. Please share details of experience in troubleshooting (Rate out of 10, 10 being highly experienced) A. Windows Troubleshooting B. Linux Troubleshooting C. Macbook Troubleshooting
• Q2. Please share details of experience in below process (Rate out of 10, 10 being highly experienced) A. User Onboarding/Offboarding B. Inventory Management
• Q3. Please share details of experience in below tools and administrations (Rate out of 10, 10 being highly experienced) A. FortiGate Firewall B. FortiGate WiFi C. Antivirus Endpoint Central D. Networking E. Cisco/Polycom A/V solutions F. Shell Scripting/Bash/PowerShell G. Azure/Office 365 compliance and management
• Q4. Are you okay for F2F round (Noida)?
• Q5. What's you current company?
• Q6. Are you okay for rotational shift (10am - 7pm and 2pm to 11pm)?

Role & Responsibilities:

We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.

• Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage Assets Explorer for device and asset management/inventory.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.

Ideal Candidate:

• Proven hands-on experience with:
• Office 365 administration and compliance.
• User onboarding/offboarding processes.
• Compliance, audit, and inventory management tools.
• Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.
• Networking fundamentals: subnetting, routing, switching.
• Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.
• Assets Explorer/inventory management
• Strong troubleshooting, documentation, and communication skills.

Preferred Skills:

• Scripting knowledge in Bash, PowerShell for automation.
• Experience working with Jira and Confluence.

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits 

Responsibilities:

 • Managing all Network equipment and ensuring uptime

 • Attend the Incident Management calls.

 • Create diagrams as per the requirements with respect to process and locations.

 • Making configuration changes to devices, if any

 • To keep updating the documents.

 • Monitoring the network to determine capacity usage and escalate/ recommend necessary steps wit seniors.

 • Resolution of network faults within the time

 • Identifying LAN/WAN faults and resolving them through vendors providing maintenance services

 • Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen.

 • Providing second level support for any network problems and troubleshooting the same in coordination with the vendor.

 • Creation of external and internal networks

 • Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network

 • Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring tool sets

 • Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over, monitoring and testing the configuration performance

 • Manage proper testing of the network environment, including simulations, stress testing, and benchmarks for both preventive maintenance and reporting purposes

 • Implementation and maintenance with consistent improvement of network security measures

 • Installation of router switches and LAN /WAN equipment

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.