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NO NIGHT SHIFTS FOR GIRLS
SALARY - 10K-15K
Hindi - Preferred
Job description
Roles and Responsibilities
- Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
- Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
- Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
- Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
- Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
- Go the extra mile to query resolution, request completion and process closure
- Productive contribution to team effort by accomplishing the results as needed
Desired Candidate Profile
- 0 - 1 years in customer care background
- Must be fluent in Hindi & English. Multilingual will be added advantage
- Telephone etiquette, ability to comprehend and effective listening skills
- Focus on quality control measures and processes
- Problem Solving Acumen and conflict resolution skills
- Multi-tasking ability with a keen sense of detail
ROLE MISSION (WHY THE POSITION EXISTS)
Responsible for managing the MD’s calendar, prepares any notes for the meetings, fixes appointments with visitors, internal staff, etc.
Prioritizes and follows up on concerns addressed to the MD, including those marked sensitive or confidential nature. Follows course of action as recommended by MD.
Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MDs ability to perform his/her duties
Making transport and travel arrangements and preparing expense reports for the MD
Coordinates internally with internal departments and acts as a point of contact between internal and external employees, vendors, external clients and guests
Arranging minutes of meetings, conferences, Board meetings
Filing all important documents, correspondence for the MD’s office
Responsible for regular monthly reports as required by the Management
Coordinates with external organizations, as required
AREAS OF RESPONSIBILITY
Administrative Responsibilities:
- Responsible for calendar management, scheduling appointments and meetings
- Making transport and travel arrangements for the MD
- Be the point of contact to answers queries and providing
information related to the MD’s office
- Develop presentations as required by the MD
- Handles all correspondence for the MD’s office and prepare
responses and filing all important documents
- Manage information flow in a timely and accurate manner
- Delegating tasks assigned by MD to staff and follow up of status of all tasks assigned
- Collating MIS from all departments on a timely basis
- Handle confidential information in a sensitive manner
JOB SPECIFICATIONS
Education:
Bachelor of Commerce / Arts
MBA (Optional)
Job Related Experience:
6-8 years of work experience in administration with minimum 3 experience as a Executive Assistant to a Management role
Excellent computer proficiency required
Business Understanding:
Hospital Management
Others:
Excellent English Communication (Written and Verbal)
Excellent Presentation Skills
Behavioural Scientist
Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.
What You'll Do:
- Work with Data Scientists to evolve patterns of Human behavioural traits and participate in Profile Building.
- Contribute to the Visual, Textual, Audio and other forms of Inquiry to determine the behavioural traits and develop various personas.
- Apply Human psychological theories to practice
- Help Develop psychographic inquiry based system to understand the users.
- To Develop Marketing Psychology patterns to gage buyer behaviour by banking on
- cognitive biases.
- To Develop CPM or HEM approaches appropriately to assist the marketing, sales and
- data science team.
- Impeccable grasp of the English language, including idioms and current trends in slang and expressions
What are we looking for (Competencies) :
- Should be a graduate in Psychology, Journalism/ Mass communication
- Should be aware about new age technologies
- Should know about New age user economy
- Impeccable grasp of the English language, including idioms and current trends in slang and expressions
- Should be able to clearly express views and articulate
- Clear understanding of psychographic tests
- Should have done survey frameworks
Benefits:
- Competitive Salary Packages and benefits
- Collaborative, lively and an upbeat work environment with young professionals
Job Category: Data Science
Job Type: Full Time
Job Location: Bangalore/Chennai
PythonRole : Senior Customer Scientist
Experience : 6-8 Years
Location : Chennai (Hybrid)
Who are we?
A young, fast-growing AI and big data company, with an ambitious vision to simplify the world’s choices. Our clients are top-tier enterprises in the banking, e-commerce and travel spaces. They use our core AI-based choice engine http://maya.ai/">maya.ai, to deliver personal digital experiences centered around taste. The http://maya.ai/">maya.ai platform now touches over 125M customers globally. You’ll find Crayon Boxes in Chennai and Singapore. But you’ll find Crayons in every corner of the world. Especially where our client projects are – UAE, India, SE Asia and pretty soon the US.
Life in the Crayon Box is a little chaotic, largely dynamic and keeps us on our toes! Crayons are a diverse and passionate bunch. Challenges excite us. Our mission drives us. And good food, caffeine (for the most part) and youthful energy fuel us. Over the last year alone, Crayon has seen a growth rate of 3x, and we believe this is just the start.
We’re looking for young and young-at-heart professionals with a relentless drive to help Crayon double its growth. Leaders, doers, innovators, dreamers, implementers and eccentric visionaries, we have a place for you all.
Can you say “Yes, I have!” to the below?
- Experience with exploratory analysis, statistical analysis, and model development
- Knowledge of advanced analytics techniques, including Predictive Modelling (Logistic regression), segmentation, forecasting, data mining, and optimizations
- Knowledge of software packages such as SAS, R, Rapidminer for analytical modelling and data management.
- Strong experience in SQL/ Python/R working efficiently at scale with large data sets
- Experience in using Business Intelligence tools such as PowerBI, Tableau, Metabase for business applications
Can you say “Yes, I will!” to the below?
- Drive clarity and solve ambiguous, challenging business problems using data-driven approaches. Propose and own data analysis (including modelling, coding, analytics) to drive business insight and facilitate decisions.
- Develop creative solutions and build prototypes to business problems using algorithms based on machine learning, statistics, and optimisation, and work with engineering to deploy those algorithms and create impact in production.
- Perform time-series analyses, hypothesis testing, and causal analyses to statistically assess the relative impact and extract trends
- Coordinate individual teams to fulfil client requirements and manage deliverable
- Communicate and present complex concepts to business audiences
- Travel to client locations when necessary
Crayon is an equal opportunity employer. Employment is based on a person's merit and qualifications and professional competences. Crayon does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related.
More about Crayon: https://www.crayondata.com/">https://www.crayondata.com/
More about http://maya.ai/">maya.ai: https://maya.ai/">https://maya.ai/
Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels.
We are the first and leading open-source test automation platform. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.
We are inviting the right people to scale our growth, who can help us grow our teams in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!
Job Responsibilities:
- Manage the day to day operations of Inside Sales Team
- Ensure customer details are complete and correct, also collect contact details, profiles, and nature of business.
- Enrich leads by finding information about the person and the company who has signed up for the product.
- Identify key contacts at prospect accounts based on title and responsibilities
- Assign the leads to the respective salesperson according to category (start-up, SMB, Enterprise) and region.
- Ensure the team keeps all activity, customer information, notes, and documents up-to-date in http://salesforce.com/">salesforce.com and other relevant systems.
- Track daily sign-ups and demo requests and ensure they are all treated within 24 hours
- Help the SDR team with the right companies and personas to target.
Requirements :
- Fluency in prospecting tools and platforms (lead generation, email, phone, data enrichment & cleansing, BDR processes, etc.)
- Sound knowledge of Microsoft Excel is Must.
- Hands-on with social media - LinkedIn Sales Navigator.
- Experience with salesforce automation systems will be an added advantage
Candidates from SAAS , Technogy or product background with minimum 2 years experienced.
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
Tradeplus - Online Brand of Navia Markets Ltd.- Navia Markets Limited is a financial services company established in the year 1983. It is widely known by its online brand Tradeplus and one of the fastest-growing discount broker in India. - Transparency, Technology and Timely service are our guiding principles. We understand that people do business with people they trust and understand. - We build trust among the customers by empowering our employees. We enrich the employees to work efficiently and smartly. Our company has received NSDL Star Performance Award for the years 2013, 2015, 2016, 2017 & 2018.
DUTIES & RESPONSIBILITIES:
- Ensure that smooth functioning for the Operations department consists of the trade process, settlement of funds and securities, IPO and Mutual Fund back end processes.
- Prepare various reports required for regulatory compliance and submit within the time limit for NSE, BSE, MCX and SEE etc.
- Handle internal, external and regulatory audits- Supervises/leads/coaches Operations staff wherever needed.
- Study the various regulatory circulars and plan for effective implementation with the guidance of HOD for compliance.
- Ensure to send various communications to the clients on a daily, monthly and quarterly basis within TAT after completing the trade and settlement process.
- Settle the funds and securities to the client on a timely manner as stipulated by the regulator and the policies of the company.
WORK EXPERIENCE AND QUALIFICATIONS :
PREFERRED EDUCATION REQUIREMENT:
Masters in Finance or CA / ICWA / ACS Intermediate
REQUIRED SOFT SKILLS :
- Set high standards for self and other team members.
- Foster an enabling environment where ideas are allowed to put to practice.
- Meet deadlines on assignments, juggle multiple tasks.
- Commitment to goals & Values
- Acts as a Team Player collaborate & support Colleagues / Peers within the department and across the company while still being able to work independently when needed.
REQUIRED BEHAVIORAL SKILLS :
- Excellent knowledge of Banking, Stock Broking business operations attained through a minimum of 5 years of work experience.
- Excellent Written & Verbal communication skills.- Proficiency in MS office especially with V- lookup & Pivot tools of Excel.
- Excellent time management and organizational skills.
- Have great attention to detail.
Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
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