11+ Multitasking Jobs in Chennai | Multitasking Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.

Job Description:

Designation: Store Sales & Customer Support - Executive (Female)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills:

• English communication skills - Oral, Telephonic and Written.
• Pleasant and sweet temperament.
• Systematic follow ups with customers.
• 0-2 Years of experienced candidates can apply.
• Retail experience is an added advantage.

Location: Chennai

Website: www.avishya.com

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

React.js Developer Responsibilities: 

1.     Reviewing application requirements and interface designs.
2.     Identifying web-based user interactions.
3.     Developing and implementing highly responsive user interface components using react concepts.
4.     Writing application interface codes using JavaScript following react.js workflows.
5.     Troubleshooting interface software and debugging application codes.
6.     Developing and implementing front-end architecture to support user interface concepts.
7.     Monitoring and improving front-end performance.
8.     Documenting application changes and developing updates. 

React.js Developer Requirements: 

1.     Previous experience working as a react.js developer.
2.     In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
3.     Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
4.     Experience with user interface design.
5.     Experience with browser-based debugging and performance testing software.
6.     Excellent troubleshooting skills.
7.     Good project management skills.

Job Description: 

Handling desktop issues 

Need to configure, implement, maintain develop and support. 

Network trouble shooting and hardware configuration. 

Should have good working experience on DNS etc, 

Networking design and implementation. 

Hands on experience working on servers will be an added advantage. 

Good communication skills. 

Should be able to join immediately or in a week. 

Java with cloud

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Hi ,

Greetings from ToppersEdge.com India Pvt Ltd

We have job openings for our Client. Kindly find the details below:

Work Location : Bengaluru(remote axis presently)later on they should relocate to Bangalore.

Shift Timings – general shift

Job Type – Permanent Position

Experience – 3-7 years

Candidate should be from Product Based Company only 

Job Description

We are looking to expand our DevOps team. This team is responsible for writing scripts to set up infrastructure to support 24*7 availability of the Netradyne services. The team is also responsible for setting up monitoring and alerting, to troubleshoot any issues reported in multiple environments. The team is responsible for triaging of production issues and providing appropriate and timely response to customers.

Requirements

• B Tech/M Tech/MS in Computer Science or a related field from a reputed university.
• Total industry experience of around 3-7 years.
• Programming experience in Python, Ruby, Perl or equivalent is a must.
• Good knowledge and experience of configuration management tool (like Ansible, etc.)
• Good knowledge and experience of provisioning tools (like Terraform, etc.)
• Good knowledge and experience with AWS.
• Experience with setting up CI/CD pipelines.
• Experience, in individual capacity, managing multiple live SaaS applications with high volume, high load, low-latency and high availability (24x7).
• Experience setting up web servers like apache, application servers like Tomcat/Websphere and databases (RDBMS and NoSQL).
• Good knowledge of UNIX (Linux) administration tools.
• Good knowledge of security best practices and knowledge of relevant tools (Firewalls, VPN) etc.
• Good knowledge of networking concepts and UNIX administration tools.
• Ability to troubleshoot issues quickly is required.

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

B2B Social Media Expert

Description:

Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook?  We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.

Competencies:

• Consistent and self-driven to learn about social media platforms and trends. 
• Strong creative storytelling skills with a focus on visual and content aesthetics.

Skills:

• Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
• Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
• Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
• Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.

Experience:

• Demonstrable B2B social networking experience and social analytics tools.
• Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
• Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.