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FOUNDED
2015
TYPE
Services
SIZE
10-50
STAGE
Profitable
Why join us
Unnati offers world class Recruitment services to startups and established businesses alike. We use cutting edge cloud and AI tools to be a consistent, reliable, hi-quality hiring partner for our clients. We also offer unique work from home opportunities to women seeking a fulilffing career!

Jobs at Unnati

Associate Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
Magento
Customer Relationship Management (CRM)
Customer Success
Account Management
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Delhi, Noida, Gurugram
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3 - 5 yrs
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₹6L - ₹7L / yr
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As an Associate Customer Experience, you will be responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.

What you will do:

  • Managing large amounts of calls and emails, and social media, if required
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiarity with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal)
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft Office and G-suite (google)
  • Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
  • Comfort with technology and data
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer obsession
  • High integrity
  • Decisiveness    

 

 

Job posted by
Shruti Gupta

Account Management Manager

at Pioneering digital therapeutics startup

Agency job
via Unnati
Client Management
Account Management
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Navi Mumbai
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2 - 7 yrs
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₹5L - ₹9L / yr
Our client is a Mumbai based healthtech company that works in the field of digital therapeutics(DTx). It leverages human and technological interventions to cater to patients suffering from diabetes, obesity, PCOS, among others. Designed to complement doctors’ medical therapy, its programs offer 360-degree guidance regarding nutrition, exercise, sleep and other factors which help patients achieve their physical and mental health goals.

Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.

 

As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.

What you will do:

  • Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
  • Building and maintaining professional relationships with the clients to retain them long-term
  • Negotiating as well as renewing contracts and agreements with clients
  • Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
  • Educating and updating the clients about the various products/services of the company at the right time
  • Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
  • Handling key account issues from all perspectives of sales as well as service support
  • Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
  • Sales prospecting & closing
  • Meetings with Marketing/ Patient Support program / Digital Heads
  • Account Management & collections
  • Monitoring Operations of ongoing projects
  • Getting marketing collateral done etc

 

Desired Candidate Profile

What you need to have:

  • MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
  • Good work experience in Power Point and Excel
  • Good knowledge on social media and LinkedIn
  • Excellent communication, negotiation and listening skills
  • An ability to learn quickly
Job posted by
Sarika Tamhane

Graphic Designer

at Funded youth hospitality startup

Agency job
via Unnati
Graphic Designing
Adobe Photoshop
Adobe Illustrator
Adobe XD
figma
User Interface (UI) Design
User Experience (UX) Design
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Delhi, Noida, Gurugram, Ghaziabad, Faridabad
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1 - 3 yrs
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₹6L - ₹9L / yr
Here is an opportunity to build a glowing career in a vibrant and intellectually challenging environment!

Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.

They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
 
As a Graphic Designer, you will be responsible for creating and designing various materials for print and digital collateral.

What you will do:

  • Working closely with the Product Manager to create wireframes and visuals for web and app
  • Conceptualizing and designing of merchandise

 

Desired Candidate Profile

What you need to have:

  • 1-3 years of experience in Graphic Designing
  • Proficiency in design software like Adobe Photoshop, Adobe Illustrator, Adobe XD and Figma
  • Understanding of UI & UX design
  • Experience in merchandise designing    
Job posted by
Samta Arora

Community Manager

at Health Focused FMCG Brand

Agency job
via Unnati
Community Management
Customer Service
Communication Skills
Event coordination
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Mumbai
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3 - 5 yrs
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₹10L - ₹12L / yr

With the growing demand for a healthier lifestyle, our client has chosen pasta as their USP to showcase their versatility in terms of offering a variety of tastes and types but in a healthier way.

 

They manufacture and sell various types of pasta with benefits such as containing plant-based protein, free of soy, gluten and artificial colours, 100% vegan etc. and their products are Kosher certified. Their website also provides varieties of guilt-free pasta recipes which will help parents un-junk their kids’ food choices.


Founded by a team of three veteran entrepreneurs, our client is headquartered in Mumbai. They have raised a total of $1.3M in funding over 2 rounds.


As a Community Manager, you will be responsible for providing engaging text, image and video content for all social media and professional accounts.

What you will do:

  • Responding to customers in a timely manner
  • Monitoring, tracking and reporting on feedback and online reviews
  • Organizing and managing events to boost brand awareness
  • Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
  • Gathering, analyzing and reporting customer satisfaction and feedback to management
  • Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
  • Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
  • Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
  • Liaising with the PR team to build the brand and increasing awareness using brand evangelists
  • Co-ordinating with the brand ambassador team once we get one on board
  • Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
  • Building relationships with customers, industry professionals and journalists
  • Staying up-to-date with digital technology trends

 

Desired Candidate Profile

What you need to have:

  • Ability to identify issues in the existing system and processes and come up with innovative solutions
  • A heavy focus on details
  • Strong people connection
  • Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
  • Ability to build long term relationships with potential customers
  • Entrepreneurial ownership    

 

Job posted by
Astha Bharadwaj

RSM (Tissue)

at Leading Mfg.Co.

Agency job
via Unnati
Sales
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Delhi
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10 - 12 yrs
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₹12L - ₹15L / yr
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!

Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
 
As a RSM (Tissue), you will be responsible for developing the sales strategy for product category across Pan India to ensure achievement of sales volumes and revenue targets.

What you will do:

  • Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
  • Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
  • Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
  • Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
  • Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
  • Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
  • Maintaining key customer relationships and developing strategies to expand organization's market share
  • Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
  • Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
  • Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
  • Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
  • Leading talent acquisition activities to build a capable and effective sales force
  • Assessing performance of direct reports and providing guidance, coaching and mentoring to direct reports

 

Desired Candidate Profile

What you need to have:

  • A Master's degree in business administration (MBA), Marketing
  • Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
  • Excellent verbal and written communication skills
  • Willingness to travel regularly to different markets
  • Proficiency with Microsoft office
  • Strong analytical skills and ability to work well with little supervision    
Job posted by
Veena Salian

Web Developer & Designer

at Leading Financial Services Company

Agency job
via Unnati
Graphic Designing
Adobe Photoshop
Adobe Illustrator
PHP
HTML/CSS
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Delhi, Gurugram, Noida
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2 - 5 yrs
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₹5L - ₹7L / yr
If you are looking to work for a successfully established company that believes in giving back to society, then look no further. Here is the job you are looking for.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

 

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

 
As a Web Developer & Designer, you will be responsible for designing and developing our new websites and updating the existing websites.

What you will do:

  • Designing wireframes and screening designs using Adobe Photoshop, Illustrator, and XD
  • Integrating third-party APIs
  • Handling integration of user-facing elements developed by front-end developers with server-side logic
  • Working on the implementation of security, data protection, and data storage solution
  • Working on performance tuning, improvement, balancing, usability, automation

 

Desired Candidate Profile

What you need to have:

  • Graduation or Diploma in Computers
  • Good knowledge of PHP,HTML, CSS, Bootstrap, JavaScript, JQuery
  • Knowledge of RDBMS
  • Banking/ NBFC/ Financial Institution background will be a plus
  • Strong attention to detail
  • Excellent troubleshooting and communication skills
  • Ability to work well in a team setting    

 

 

Job posted by
Geetanjali Sharma

Vendor Relation Head

at Global e-tailer

Agency job
via Unnati
Vendor relationships
Vendor Management
Vendor development
Category Management
Retail operations
MS-Excel
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Mumbai
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7 - 8 yrs
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₹10L - ₹12L / yr

With 14+ years of expertise in e-commerce, our client provides AI-powered solutions for quick scale-up of brands and equips them to serve a global audience efficiently. From Texas to India, it operates from 6 different locations and processes 5 million orders annually and are amongst the top 25 sellers on Amazon and Walmart.com.


Founded by entrepreneurs with rich international experience, this leading online store of USA works with over 2000 brands which include many known brands in the US and covers almost all major categories like beauty and healthcare, electronics and gadgets, furniture, toys and apparel and others.


It has won several accolades including Inc 5000, fastest-growing companies, two years in a row.

 
As a Vendor Relation Head, you will be responsible for developing and owning the strategy for a category, and working with a high-performing vendor management team. Within this role, you will have the opportunity to establish and maintain strong vendor partnerships, manage category profitability, optimize pricing, and identify means to improve the customer experience.

What you will do:

  • Managing inputs, category profit & loss, promotion management, auditing and analysis, vendor escalations, and concise communications
  • Growing selection, improving terms and cost structures, and building long-term relationships with vendors for the sub-categories assigned
  • Demonstrating customer and category knowledge, being an advocate for a quality customer experience, and understanding the competition and industry
  • Being responsible for long term growth opportunities and risk identification, planning, communicating, and partnering with internal teams
  • Demonstrating a deep understanding of Online retail tools and becoming advocates for tool enhancements
  • Attracting talent and making the right hiring decision, setting goals, and resource planning for the team
  • Visiting trade shows in the US and other countries as per process requirements
  • Creating mechanisms to help on-board new talent to the organization by continuously building a network of talent inside and outside of the company
  • Effectively coaching and giving feedback to direct reports to help develop talent and supporting career development
  • Setting and balancing goals across the team to optimize performance against department goals and employee development
 

 

Desired Candidate Profile

What you need to have:

  • 10+ years of experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing, or e- commerce
  • Strong understanding of category, product, and vendor performance
  • Proficiency in Excel
  • Proven analytical skills
  • Proven negotiation skills
  • Proven experience leading teams & cross-functional projects
  • Influencing abilities and vendor management experience
  • Ability to think and react in a high-energy, fast-paced environment
  • Ability to operate simultaneously and effectively in both tactical and strategic modes
  • A willingness to roll up sleeves to get things done
  • Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and effective prioritization
  • Preferably a valid US Visa    

 

 

Job posted by
Veena Salian

Sr. Executive / Executive – Sales

at One- Stop Platform Connecting Educational Ecosystem

Agency job
via Unnati
Sales
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Delhi, Gurugram, Noida
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2 - 4 yrs
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₹5L - ₹7L / yr

Our client acts as a single-stop technology enabled platform, connecting the educational ecosystem which includes stakeholders such as schools, students, teachers, etc. Their main USP is acting as a consolidator of various products and services in the educational industry, such as news updates, video teaching, online examination, database for search & compare, counselling, admissions, competitions, job portal etc.

 

Headquartered in London, our client also has an office in Gurugram, India. So far in their journey, they have, approx., 2K+ admission partners, 50K+ users, 30K+ engagement resources, 2 Lakhs+ monthly reach and their marketplace partners include Apsara, Faber Castell, Amar Chitra Katha, RobinAge etc.

 

As a Sr. Executive/ Executive- Sales, you will be responsible for increasing the company's Partner School network by taking the packs in market.


What you will do:

  • Developing market awareness viz company products and expanding the distribution base continuously
  • Looking for innovative and new ways to distribute product and services
  • Identifying and appointing Channel Partners for market expansion
  • Ensuring maximum participation in Regional Conclaves/Events
  • Promoting Competitions & Championships in the assigned territory
  • Enumerating industry-wide policies and processes for academic assessment
  • Staying abreast of industry trends and market development of academic assessment
  • Achieving individual target
  • Providing quality assurance reviews and addressing areas that need attention
  • Keeping an eye of the new developments and trends in line with the company’s vision document and priority
  • Meeting and exceeding revenue target by product. The target must be accomplished viz quantity and value
  • Expanding network of clients (Schools, Higher-Ed Institutes)
  • Developing and sustaining strong, productive customer relationships with K-12/School Agents/Consultants
  • Providing inputs to reporting manager in planning of event calendar in assigned region
  • Understanding the requirements of the market and providing inputs to be able to make product offerings as per the market expectation
  • Establishing independent relationships with various K-12 & Higher Ed institutions
  • Ensuring continuous engagement with them to understand changes if any and maximising opportunity
  • Understanding the needs and expectations of the market and appraising the Product/ Service team to ensure timely availability
  • Working with marketing team as required and supporting the success of the project

 

Desired Candidate Profile

What you need to have:

  • Good Command on English
  • CEFR C1 proficiency or GETS Scale of English Level 7
  • Bike/ Car
  • Ability to be flexible and creative in developing the business
  • Sr. Executive – 2+ years in field sales
  • Executive – Fresher or experienced in sales but not more than 2 year

 

Job posted by
Astha Bharadwaj

Sales Nutritionist

at Pioneering digital therapeutics startup

Agency job
via Unnati
Telesales
Sales
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Navi Mumbai
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2 - 7 yrs
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₹5L - ₹6.5L / yr
Our client is a Mumbai based healthtech company that works in the field of digital therapeutics(DTx). It leverages human and technological interventions to cater to patients suffering from diabetes, obesity, PCOS, among others. Designed to complement doctors’ medical therapy, its programs offer 360-degree guidance regarding nutrition, exercise, sleep and other factors which help patients achieve their physical and mental health goals.

Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.

 

As a Sales Nutritionist, you will be responsible for initiating telephonic conversation to understand patient’s requirement, assess the same and sell a relevant Digital Therapeutics solution to the leads provided to them from various online and offline channels like Facebook, Google Ads, Instagram, Lab, Doctors, etc (No Cold Calling).

What you will do:

  • Updating the CRM/ Dashboard with the relevant information obtained from the call
  • Following up with the prospects as per their requested time
  • Closing the sales within the sales cycle

Desired Candidate Profile

What you need to have:

  • BSc or M.Sc in Nutrition and Dietetics
  • Telesales experience of 18 months or more (at one organisation)
  • Excellent communication skills in English & Hindi
  • Multiple Languages will be an add on benefit
  • Exceptional communication and influencing skills
  • Ability to deliver sales pitch in a consultative manner
  • Confidence and empathy while on the call
  • Good listening skills    
Job posted by
Veena Salian

Regional Manager- Sales

at One- Stop Platform Connecting Educational Ecosystem

Agency job
via Unnati
Sales
Sales management
Channel Sales
Educational technology
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Delhi, Noida, Gurugram
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6 - 8 yrs
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₹12L - ₹15L / yr

Our client acts as a single-stop technology enabled platform, connecting the educational ecosystem which includes stakeholders such as schools, students, teachers, etc. Their main USP is acting as a consolidator of various products and services in the educational industry, such as news updates, video teaching, online examination, database for search & compare, counselling, admissions, competitions, job portal etc.

 

Headquartered in London, our client also has an office in Gurugram, India. So far in their journey, they have, approx., 2K+ admission partners, 50K+ users, 30K+ engagement resources, 2 Lakhs+ monthly reach and their marketplace partners include Apsara, Faber Castell, Amar Chitra Katha, RobinAge etc.

 

As a Regional Manager– Sales, you will be responsible for increasing the company's Partner School network by taking the packs in market.


What you will do:

  • Developing market awareness viz company products and expanding the distribution base continuously
  • Looking for innovative and new ways to distribute product and services
  • Identifying and appointing Channel Partners for market expansion
  • Ensuring success of Regional Conclaves/Events
  • Promoting Competitions & Championships in the assigned territory
  • Enumerating industry-wide policies and processes for academic assessment
  • Staying abreast of industry trends and market development of academic assessment
  • Managing team and achieving individual target
  • Providing quality assurance reviews and addressing areas that need attention
  • Keeping an eye of the new developments and trends in line with the company’s vision document and priority
  • Meeting and exceeding revenue target by product. The target must be accomplished viz quantity and value
  • Expanding network of clients (Schools, Channel Partners & Consultants)
  • Developing and sustaining strong, productive customer relationships with K-12/School Agents/Consultants
  • People Management including hiring with identified timelines
  • Reviewing performance and taking appropriate action for redressal where needed
  • Planning event calendar in assigned region
  • Understanding the requirements of the market and providing inputs to be able to make product offerings as per the market expectation
  • Defining and following discounts norms. These norms too must be approved by Reporting Manager
  • Ensuring profitable revenue
  • Adding new clients individually and through the team
  • Establishing independent relationships with various K-12 & higher ed institutions
  • Ensuring continuous engagement with them to understand changes if any and maximising opportunity
  • Understanding the needs and expectations of the market and appraising the Product/ Service team to ensure timely availability
  • Confirming hire plan and hire according to need in the specific timelines and ensuring that self-time is given to appropriate activities
  • Monitoring work of the sales team by using daily reports etc
  • Working with marketing team as required and supporting the success of the project

 

Desired Candidate Profile

What you need to have:

  • Flexibility and creativity in developing the business
  • Ability to multi-task
  • Ability to deal with frequent and changing deadlines
  • Ability to perform individually as well    

 

 

Job posted by
Astha Bharadwaj
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