Customer Acquisition Jobs in Bangalore (Bengaluru)

About us:

 

TransportSimple is a SaaS-based company with more than 17 years of industry experience. TransportSimple is a four-year-old startup incubated at NSRCEL (IIM-B), NASSCOM and AIC Nalanda (StartupOdisha).

We provide enterprise solutions for vehicle owners and transporters to manage operations and accounts quickly. Now the stakeholders get empowered with the granular detail of their business to reduce downtime, malpractice, maintenance expense, human resources, track inventory, trips, handle accounts, etc.

 

We are looking for aspiring and enthusiastic Customer Success Specialists to grow with us!

 

The candidate’s day-to-day activities include but are not limited to:

 

• Customer Success Specialists are the voice of our customers at TransportSimple. As a Customer Success Specialist, you will play a definitive role in impacting the customer's experience by facilitating onboarding, adoption and usage.
• You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements and working with internal teams to cater to their needs and expectations.
• This role offers exciting opportunities to interact with some senior industry leaders and build long-lasting customer relationships that create deep customer satisfaction and product adoption.
• Go for the extra mile, by not only solving their issues but delighting them with your simple, efficient, and caring communication.
• Act as a bridge between customers and internal product/tech teams to manage expectations and gather requirements.
• Documentation: Maintain accurate, high-quality, and timely documentation of implementation steps and activities for internal and external partners.
• Calling customers to take feedback on product and seller experience and update CRM with clear notes post the call to record customer feedback.
• Handling international leads through the sales process, from conducting online demo sessions to getting them on TransportSimple journey and upselling. 

Requirements and Qualifications:

 

• Comfortable working in a highly visible role
• Exceptional analytical and problem-solving skills
• Honest, ethical, and dependable
• Positive, go-getter attitude
• Attentive listener; understanding, empathetic, and personable
• Bachelor’s Degree in human resources, business administration, finance, or a related field
• Computer proficiency in Microsoft Suite.
• A proven leader with strong interpersonal skills, keen to motivate and effectively educate and connect with clients.

About our Client :-

Our client is a well capitalized digital startup pioneering full funnel marketing via programmatic media trusted by leading marketers and agencies in India and is expanding its footprint globally.

Head of Growth for India:

Our Client is seeking a prolific business development leader to run the growth function across India, our primary market currently. Incumbent will have full ownership to drive customer acquisition through marketing, direct sales, inside sales and alliances to meet tactical and strategic revenue goals for the business. This is an opportunity to combine your strategic thinking, resourcefulness, as well as growth hacking, solutioning, storytelling and networking skills to drive significant business impact. If you enjoy being the tip of the spear in acquiring customers, then this is the role for you.

Responsibilities:

● New customer acquisition - both marketers and agencies.

● Develop and execute sales and marketing strategies to achieve revenue goals and gross margins.

● Run the complete sales cycle from lead generation to deal closure and customer onboarding.

● Grow company's business in India via direct sales as well as inside sales, partnerships and marketing.

Requirements

Competencies & Prerequisites:

● 8+ years of relevant experience running the complete sales cycle in selling adtech/martech solutions to senior leaders and CXOs in the brand and agency world.

● Deeply networked in the Indian digital media ecosystem at senior management level, with quality relationships that translates into driving early traction.

● Strong pulse of the market, its evolution and competitive landscape.

● Seasoned storyteller with ability to identify the right target segments, pain points and unmet needs of target customers, and accordingly improvise the pitch and the solution, while optimizing for short term vs. long term goals – internal and external.

What you get: Opportunity to build a global company. Amazing learning experience. Transparent work culture. Meaningful equity in the business.

Summary:

Ecowell India, one of the fastest growing and leading brands of Water Purifiers & Water Softeners, headquartered in bustling Bangalore city with an extended family of 5000+ happy customers. We are leader in water purification systems technology for both industrial and infrastructure markets located in Bangalore. We support our clients with sustainable water purification systems and technologies that are solving water problems. The BDE will perform the duties described in the job description below. The ideal candidate will be highly motivated and goal driven, relationship builder, self-starter, good communicator, and highly organized. This candidate will also have a successful track record within the sales industry, preferably in an industrial water setting.

Responsibilities:

• Prospecting leads and contacting them to pitch the product / service
• Setting up meetings with the prospective clients
• Presenting product demonstrations to the client
• Establishing new business links
• Sales reporting and reviewing performance
• Negotiating contracts to arrive at the best deal for the client and organization both
• Working towards achieving the sales target
• Conduct market research to evaluate gaps, opportunities, and alien needs
• Seek new opportunities through networking and social media channels
• Collaborate within teams to achieve better results
• Take feedback from customers and share it with support teams

Requirements:

• Experience in sales
• Competency in English & Kannada
• Ability to negotiate & understanding of marketing skills
• Self motivated & goal oriented, desire to deliver results.

 

• Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.
• Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.
• Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.
• Design new functions and workflow to improve customer experience and drive the growth of customer value
• Collaborate with cross-functional teams to improve the product, value proposition and drive growth.

We are looking for a community manager who’s digital/social savvy and can manage a pool of creators/influencers through super engagement methods. An ideal community manager would be a creator itself, is active on social media, creating content and has a good following.

You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Responsibilities

• Defining and developing a community management strategy
• Organising various community building initiatives to cultivate and grow participation in community forums
• Strategise and reach out to creators in various niche to introduce our company, our product and engage with them thoroughly online on social
• Set and implement social media and communication campaigns to align with marketing strategies
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Build relationships with customers, potential customers and industry professionals

Requirements

• Prior experience as a community manager is preferred
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) is a plus
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• If you are a content creator/influencer itself with a good social media presence and following, that would be a plus

Any preference of Industry: A content creator/influencer itself with a good social media presence and following

Minimum Academic Qualifications: None

Working Hours: Flexible

Perks: You get to work directly with the Founders on a completely revolutionary idea and most likely end up defining the course of history.

If getting known for your talent, skills & work ethic is what drives you, we make sure that that happens

What will be your role as Sales Rockstar at Hevo?

We are looking for an experienced Inside Sales professional to join our sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure) for North American markets
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

What are we looking for?

1. 1 to 5 years of experience in End-to-End Sales/Business Development in SaaS/IT Product/IT Services organization in North American markets
2. Prior or current experience in managing end to end sales lifecycle i.e. Inbound Lead to Closure
3. Must have prior experience of managing sales/business development North American market
4. MBA (Sales and Marketing) or B.Tech in Computer Science / Information Technology (Preferred)

Key Responsibilities

• There are two main responsibilities of the role:
  • to increase the overall top line by increasing the application rate(optimizing the funnel) 
  • ensuring more users are retained post the first consumption cycle. 
• Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
• Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
• Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers. 
• Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
• Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes

Responsibility

• Partnering with internal business owners (product, marketing, edit, etc.) to understand needs and develop custom analysis to optimize for user engagement and retention
• Good understanding of the underlying business and workings of cross functional teams for successful execution
• Design and develop analyses based on business requirement needs and challenges.
• Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.
• Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
• Identify and use appropriate investigative and analytical technologies to interpret and verify results.
• Apply and learn a wide variety of tools and languages to achieve results
• Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.

Requirements

• 2 - 4 years  of relevant experience in Data science.
• Preferred education: Bachelor's degree in a technical field or equivalent experience.
• Experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
• Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.
• Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools.
• Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE).
• Experience in risk and credit score domains preferred.

We are looking for an experienced B2C / consumer product manager to join our team. He/She will be the owner for various fundamentals backend systems, and its integration with multiple internal and external systems. The person will also own The entire CRM and aim at maximising the customer lifetime value thus revenue - and will be responsible for improving efficiency, and driving business metrics.Manipal Global education is ppioneer and leader in the space of Assessment, learning - distance education.Experience/Skillset/Background- 4+ years of product management experience in B2C product companies;- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends- Experience of working with systems with complex business logic, and the ability to deliver data-driven solutions while dealing with large quantities of information and data- Create, democratize and monitor performance metrics regularly and work with a different team to consistently raise the bar- Should have a thorough understanding of data and analytics tools such as Google Analytics, Localytics, CleverTap or MixPanel- Experience of managing all aspects of a successful product throughout its lifecycle- Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support.- Understanding of user experience (UX) and business/commercial challenges- Work with QA and Business team to check all the corner cases possible for feature development; manage upgrades and progressive releases for existing products- Ability to interact with the engineering team, understand technical subjects and emerging technologies and their relevance to the product- Ability to communicate findings clearly to both technical and non-technical audiences- Software Development Experience with a good understanding of data, metrics and building models will be an added advantage- eCommerce Product Management Experience is compulsory- Bachelor's degree in Computer Science or equivalent practical experience is a plus.- MBA from Tier 1 college is preferredRight fit for the team- Turn ambiguous problems into solutions accustomed to driving results in a cross-functional environment with little instruction or oversight- Ability to lead in a highly dynamic environment and a willingness to roll up sleeves to get the job done- Desire to work in a fast-paced environment- Hand-on experience, Hustler, and Go-Getter attitude- People Management: Ability to lead, manage; develop teams in a fast-paced environment; should have managed a team of at least 2-3 product managers

Position : Business Development Executive

Role:  The role holder will assist Liquintel with its business development function and will be primarily responsible for signing up new client accounts. Must ensure overall customer's satisfaction and productivity, through efficient supervision of the flow of requirements, timely and quality delivery.

 

Responsibilities:

• Will be responsible for managing the sales and marketing function and business development process for IT services.
• Build and Collate target customer lists from internet, social media, networking events, personal network, digital marketing and research.
• Reach out to such target customers and track through lead generation to opportunity to deal closure.
• To acquire new corporate clients mainly outside India and meet set monthly goals.
• Establish 1st level connection especially in digital technology, big data and Information Management and cloud. Keep in regular contact with prospects.
• Keep track of market place dynamics and be updated of trends & changes.
• Industry research on companies/sectors that are currently empaneling vendors for Hiring & Staffing.
• Building relationships with New clients/vendors/sub-vendors.
• Prepares proposals / carry our all presales work for qualified opportunities

Desired Profile:

• MBA Marketing
• 6 months to 2 years of experience in business development, sales, marketing and account management for niche technology services companies
• Experience in Lead generation, validation and conversion.
• Experience in managing complex sales cycles in the technology and consulting space.
• Should have inside sales experience as well.
• Exposure working with European countries will be preferred.
• Experience in creating / modifying the service portfolios / collaterals and creating proposals suiting the purpose.
• Experience in Digital marketing will be added advantage.
• Ability to create & make business presentations to senior management.
• Excellent communication skills.
• Self-starter and has good listening skills.
• Self-Motivated, team player, action and results oriented.
• Strong Time Management skills, Well-organized and good reporting skills.
• Maintain fruitful relation with the new or existing clients.
• Possessing Excellent Interpersonal skills.

Hiring Inside sales Manager||Day shiftRole: Inside Sales Manager/Senior Inside Sales ManagerResponsibilities:- New customer acquisition- Generate revenue by developing, maintaining customer relationships and positioning our courses Should have fair exposure to CRM Responsible for improving business sales by collaboration, market analysis and competitor analysis - Should be good in up & cross selling Demonstrate initiatives for refinement & strengthening of existing product.- Regular follow up with new and existing customersEligibility Criteria:- Willing to work in US / UK shift. Should have good communication skills. Desired Skills :- 2-5 years of experience in Inside sales/telesales experience in a B2C environment with excellent communication skills, enthusiastic go-getter and willing to meet targets.- Consistent track record of achieving sales target (monthly/quarterly), preferably from Education industry background. - Experience in selling software products/services in the past preferred.What we offer:- Salary best in the industry : Upto 7LPA(fixed) + Unlimited incentives- Perks of the job include great compensation, a fun workplace, even more fun colleagues.Contact us on 6362914338,

Exp:0.6-2.5 Years Location : Bengaluru Skills : 1.Must have Good Communication & Presentation skills 2.Need to have Experience in Sales and Marketing 3.Need to work on target oriented 4.Responsible for monthly revenue generation 5.Cold calling 6.Need to have convincing skills Interested kindly share your resume

The duration of this internship is _1___ months.

Company Brief: HiPower Support Centre is a premium English language contact center that has been providing business process outsourcing solutions and services to hi-tech global customers for over 14 years. Our Indian Management Team with guidance from American experts, provide the best support to organizations around the world. We have over 1400 people servicing customers worldwide Role Brief: Handling game based queries for US based customers, through email Comprehend the customer requirement well & suggest apt resolutions Ensuring maximum Customer Satisfaction on every query Candidate Preference: Education – Any Graduate or plus two Desired Experience 0 to 5 yrs Desired Skills : Should be flexible to work in night shifts. Excellent written communication skills Good reasoning and analytical skills Good typing skills Basic computer knowledge Exposure to strategic game(mobile) would be preferable Benefits Salary - 18k to 26k gross Performance based incentives Free Food Free transportation Housing / Conveyance allowance Medical Insurance

• Perform market research and segmentation through primary and secondary sources by collecting data and information on the internet, phone calls, E-mail surveys and any other means. • Generate leads, active selling and closure of deals through the targeted selling of company's product and services to key stakeholders in major infrastructure & utility companies, mining corporations and public service units. • Understanding client requirements and how current drone solutions can benefit their processes with little or no adaptation/change. • Quantify gains in terms of time and capital for a use case or a particular requirement of the client. • Constantly engage with and endorse evolving drone solutions to existing and repeating clients, follow-up, stay in touch and repeatedly push for bigger deals as a part of the engagement process. • Build an inside sales team and guide the team members to meet their individual sales targets. • Guide customers on service selection & product related services. • Good communication and proposal writing skills that ensure terms are clear, concise and watertight.

At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.