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Exp : 4+ years
Note : Current location should be Bangalore or Chennai
Must To Have Skills: Experience in ServiceNow IT Operations Management.
- Good To Have Skills: Experience in ServiceNow IT Service Management.
- Strong understanding of ITIL processes and best practices.
- Experience in designing and implementing ServiceNow workflows, forms, and reports.
- Experience in integrating ServiceNow with other systems.
- Experience in developing and maintaining technical documentation.
Responsibilities:
● Develop and implement a comprehensive IT strategy aligned with business goals.
● Manage and optimize IT infrastructure, including hardware, software, and networks.
● Ensure data security and compliance with all relevant regulations.
● Lead a team of IT professionals and provide them with coaching and mentoring.
● Develop and implement IT projects on time and within budget.
● Identify and implement new technologies that can improve efficiency and productivity.
● Stay up-to-date on the latest IT trends and best practices.
● Manage IT budget and resources effectively.
● Build strong relationships with key stakeholders across the organization.
Qualifications:
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● Master's degree preferred.
● 10+ years of experience in IT management, with at least 5 years in a leadership role.
● Proven experience in developing and implementing IT strategy.
● Experience managing IT infrastructure, including hardware, software, and networks.
● Strong understanding of data security and compliance requirements.
● Experience in leading and motivating a team of IT professionals.
● Excellent project management skills.
● Strong communication and interpersonal skills.
● Ability to work independently and as part of a team.
Skills and experience:
● Dealer Management Applications
● Customer Order collection applications
● Knowledge of Antivirus, IT infra monitoring, GCP, Security firewall
● IT supports Partner Contract management skills/ SLA monitoring / IT Project management skills.
● Manage IT administrative & Technical staff.
● Excellent time management skills.
Requirements
What you will do:
- Making systems more efficient, more reliable and more secure
- Communicating across internal and external organizations
What you need to have:
- Minimum 12 years of experience
- Experience in IT Infra, IT Ops, Hardware and network connectivity
- Knowledge on VM ware, AWS cloud
- Experience in Monitoring tools
- Working knowledge on Unix /Linux
- Experience in security, network and compliance frameworks
- Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
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