3+ IT operations Jobs in Bangalore (Bengaluru) | IT operations Job openings in Bangalore (Bengaluru)
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IT Operations Management:
Oversee daily IT operations including infrastructure, service desk, data center,
and network management.
Ensure high availability, performance, and security of all IT services and
platforms.
Implement and uphold ITIL best practices across incident, change, problem, and
service management.
Lead and mentor the IT operations team to achieve performance and service
excellence.
Monitor KPIs and drive continuous improvement in IT service delivery.
Presales Support for Managed Services:
Collaborate with Sales and Solution Architects to develop tailored Managed
Services offerings for prospective clients.
Participate in client meetings to present operational capabilities, service
models, and SLAs.
Contribute to proposals, RFP responses, and technical documentation for
managed services solutions.
Provide technical insights and feasibility assessments for client requirements.
Customer Infrastructure Transition:
Lead the transition and onboarding of customer IT environments into our
Managed Services framework.
Define and execute transition plans including discovery, documentation,
handover, and stabilization.
Coordinate with internal teams and client stakeholders to ensure smooth
migration of services and minimal disruption.
Identify risks and mitigation strategies during the transition phase.
Vendor and Compliance Management:
Manage third-party service providers and ensure SLA compliance.
Ensure adherence to industry standards, security practices, and regulatory
requirements.
Participate in IT budgeting, procurement, and capacity planning.
Requirements
What you will do:
- Making systems more efficient, more reliable and more secure
- Communicating across internal and external organizations
What you need to have:
- Minimum 12 years of experience
- Experience in IT Infra, IT Ops, Hardware and network connectivity
- Knowledge on VM ware, AWS cloud
- Experience in Monitoring tools
- Working knowledge on Unix /Linux
- Experience in security, network and compliance frameworks
- Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity