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Consumer Internet, Technology & Travel and Tourism Platform
Job Details
- Job Title: Lead DevOps Engineer
- Industry: Consumer Internet, Technology & Travel and Tourism Platform
- Function - IT
- Experience Required: 7-10 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Criteria:
- Strong Lead DevOps / Infrastructure Engineer Profiles.
- Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
- Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
- Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
- Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
- Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
- Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
- Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
- Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
- (Company) – Must be from B2C Product Companies only.
- (Education) – B.E/ B.Tech
Preferred
- Experience working in microservices architecture and event-driven systems.
- Exposure to cloud infrastructure, scalability, reliability, and cost optimization practices.
- (Skills) – Understanding of programming languages such as Go, Python, or Java.
- (Environment) – Experience working in high-growth startup or large-scale production environments.
Job Description
As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
- Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
- Codify our infrastructure
- Do what it takes to keep the uptime above 99.99%
- Understand the bigger picture and sail through the ambiguities
- Scale technology considering cost and observability and manage end-to-end processes
- Understand DevOps philosophy and evangelize the principles across the organization
- Strong communication and collaboration skills to break down the silos
🚨 We’re Hiring: System Administrator (Min. 1.5 Years Experience) – Kolkata 🚨
📍 Location: Kolkata
💼 Experience: Minimum 1.5 years
💰 Salary: Up to ₹20,000/month (Negotiable based on skills)
🕒 Shift: Rotational
🧑💻 Joining: Immediate
🔧 Key Responsibilities:
- Network management & monitoring
- Desktop support & remote desktop troubleshooting
- Linux system handling (Preferred)
- Hardware installation & troubleshooting
- Basic server maintenance
Excellent C, C++, design skills with multithreading
Experience on Network Programming with Sockets, TCP/IP protocols (TCP, UDP, DNS, DHCP etc.) and application layer protocols like SNMP, HTTP/S, FTP, IPP, LPR, WSD
Ability to study and analyze network packets
Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
Position Overview:
As a Business Development Manager at DOT EVENTURES PVT. LTD., you will play a crucial role in our growth and expansion. You will be responsible for identifying and nurturing partnerships, driving revenue growth, and shaping the future of education technology. This role offers a unique opportunity to be part of an exciting journey and make a significant impact on the education landscape.
Key Responsibilities:
- Identify and cultivate strategic partnerships with educational institutions, content providers, and other relevant stakeholders.
- Develop and execute a comprehensive business development strategy to drive growth and meet revenue targets.
- Collaborate with cross-functional teams to ensure successful implementation of new business initiatives.
- Stay updated on industry trends and market dynamics, and adapt strategies accordingly.
- Provide insights and feedback to enhance product development and innovation.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in business development, preferably in the Edutech or related industry. Proven track record of exceeding sales or revenue targets. Strong understanding of the Edutech market, including trends, competitors, and potential opportunities. Excellent communication and interpersonal skills. Self-motivated and results-oriented with a proactive approach to problem-solving. Ability to work independently and as part of a team.
What We Offer:
Competitive salary and performance-based bonuses. An innovative and collaborative work environment. Opportunities for professional development and growth. The chance to be part of a company that is making a difference in education.
CTC: 2L-7L PA Job type: Full-time Onsite
Security Monitoring and Operations (SIEM)
Security Solutions design and deployment
IDAM - Identity and Access Management Experience
Network Monitoring and Management Experience
VAPT - Vulnerability Assessment and Penetration Assessment
Experience on DLP and Endpoint Security
Knowledge on Encryption
Experience in performing Maturity Assessment for identifying the security gaps and recommending measures to fix the gaps
Experience in Audit controls and applying security measures (ISO, PCI etc..)
Knowledge in automation and scripting


