7+ Network monitoring Jobs in India

Job Summary:

We are seeking a highly skilled and motivated Senior Administrator - Network & Security to join our team. This role demands a dynamic individual capable of designing, implementing, and maintaining robust network and security infrastructure for a global enterprise. The ideal candidate will possess in-depth technical expertise, exceptional problem-solving skills, and the ability to lead projects while collaborating with cross functional teams in a fast-paced environment.

Key Responsibilities

• Network Design & Implementation:

Design and implement secure network solutions tailored to enterprise needs.

Plan, document, and execute network changes and extensions.

Create and maintain corporate network architecture (LAN/WAN/WLAN/SECURITY).

Configure and manage routing protocols, including OSPF, EIGRP, and BGP.

Implement and manage VTP, VLAN, VPN, and IPSEC configurations.

Configure and maintain HSRP, DHCP, QoS, and ACLs on Cisco devices.

• Network Operations & Troubleshooting:

Operate and maintain Cisco L2/L3 switches, routers (including Nexus 9K), and Meraki wireless networks.

Monitor and troubleshoot network performance, ensuring minimal downtime.

Perform root cause analysis (RCA) and resolve network/security issues within SLA.

Define, monitor, and report KPIs for network services and devices.

• Security Management:

Operate, monitor, and configure Cisco ASA, FortiGate, and Palo Alto firewalls (including Panorama management).

Utilize Cisco Identity Services Engine (ISE) for advanced security.

Orchestrate firewall rules and underlying security configurations.

Conduct audits and improvements to meet and exceed security standards.

Design disaster recovery plans with a focus on operational security.

• Leadership & Collaboration:

Act as a project leader for network-related initiatives.

Collaborate with stakeholders and service providers to meet organizational goals

Provide mentorship and next-level support for network-related issues.

Support international deployments and manage proof of concepts or feasibility studies.

Required Qualifications:

Minimum 8 years of professional experience in networking and security roles.

Strong communication skills for interaction with stakeholders and cross functional teams.

Expertise in enterprise network design, implementation, and operations

Proven ability to handle complex issues and resolve them within tight deadlines.

Preferred Skills & Certifications:

CCNA/CCNP (mandatory)

PCNSA/PCNSE (preferred)

Technical Expertise:

Hands-on experience with SDWAN technology and network automation.

Proficiency in Aruba wireless networking.

Familiarity with VPN technologies and enterprise-grade security solutions.

Work Environment & Requirements

Five-day, on-site work schedule.

Willingness to work in shifts, including 24x7x365 support with on-call availability during weekends.

Flexibility to travel and support global infrastructure initiatives.

Soft Skills Independent, goal-oriented, and self-motivated.

Strong analytical and technical writing skills.

Excellent team player with the ability to collaborate across departments.

High-risk awareness and accuracy in execution.

Language Skills

Proficiency in English (oral and written)

Excellent C, C++, design skills with multithreading

Experience on Network Programming with Sockets, TCP/IP protocols (TCP, UDP, DNS, DHCP etc.) and application layer protocols like SNMP, HTTP/S, FTP, IPP, LPR, WSD

Ability to study and analyze network packets

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Position Overview:

As a Business Development Manager at DOT EVENTURES PVT. LTD., you will play a crucial role in our growth and expansion. You will be responsible for identifying and nurturing partnerships, driving revenue growth, and shaping the future of education technology. This role offers a unique opportunity to be part of an exciting journey and make a significant impact on the education landscape.

Key Responsibilities:

• Identify and cultivate strategic partnerships with educational institutions, content providers, and other relevant stakeholders.
• Develop and execute a comprehensive business development strategy to drive growth and meet revenue targets.
• Collaborate with cross-functional teams to ensure successful implementation of new business initiatives.
• Stay updated on industry trends and market dynamics, and adapt strategies accordingly.
• Provide insights and feedback to enhance product development and innovation.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in business development, preferably in the Edutech or related industry. Proven track record of exceeding sales or revenue targets. Strong understanding of the Edutech market, including trends, competitors, and potential opportunities. Excellent communication and interpersonal skills. Self-motivated and results-oriented with a proactive approach to problem-solving. Ability to work independently and as part of a team.

What We Offer:

Competitive salary and performance-based bonuses. An innovative and collaborative work environment. Opportunities for professional development and growth. The chance to be part of a company that is making a difference in education.

CTC: 2L-7L PA Job type: Full-time Onsite

Security Monitoring and Operations (SIEM)
Security Solutions design and deployment
IDAM - Identity and Access Management Experience
Network Monitoring and Management Experience
VAPT - Vulnerability Assessment and Penetration Assessment
Experience on DLP and Endpoint Security
Knowledge on Encryption 
Experience in performing Maturity Assessment for identifying the security gaps and recommending measures to fix the gaps
Experience in Audit controls and applying security measures (ISO, PCI etc..)
Knowledge in automation and scripting