11+ Litigation support Jobs in Mumbai | Litigation support Job openings in Mumbai

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

About Company

Our client is an Indian D2C brand into a Premium Luxury Destination to shop exclusive Designer wear.

We are hiring an HR Business Partner for a luxury retail & e-commerce omnichannel platform that is well-funded and is now ready for its next level of growth. Backed by reputed investors, it is already a leader in its space. The focus for the coming years will be on scaling the business with technology as its backbone. Market-driven competitive salary for the right candidate

Role Summary:

As a Store Manager, you will drive store profitability by overseeing operations, implementing sales strategies, ensuring exceptional customer service, and leading a high-performance team. If you're prepared for a challenging and rewarding role, apply to contribute to our company's success.

Expectations and Summary of Role:

Job Duties and Responsibilities:

- Drive top-line sales revenue and profitability.

- Develop and communicate SMART store targets.

- Resolve escalated customer complaints and collect feedback.

- Execute marketing strategies to increase the customer base.

- Establish standardized systems for smooth store operations.

- Manage team deliverables, resolve conflicts, and maintain high morale.

- Participate in the hiring process and develop the sales team.

- Prepare analytical reports on store performance for management.

Requirements

- Proven experience as a Store Manager or in a similar role.

- Strong leadership and people management skills.

- Excellent communication and interpersonal abilities.

- Demonstrated ability to drive sales and achieve targets.

- Knowledge of retail operations and customer service principles.

- Analytical and problem-solving skills.

Job brief

Call To Action is looking for an SEO expert to manage, strategize and implement search engine optimization activities across major search networks to maximize ROI

Responsibilities

• Track, report, and analyze website analytics and other content development initiatives and campaigns
• Optimize copy and landing pages, and websites for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor links
• Develop and implement link building strategy
• Work with the web development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements

• Proven SEO experience at an agency or brand level for 2-3 years
• In-depth understanding of marketing, conversion, online customer acquisition and website analytics tools
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO
• Bonus if you have SEM experience managing PPC campaigns across Google, Facebook and Bing to run SEM campaigns to aid SEO

OBJECTIVE :

- The Product Development team within PayMate works with business to establish the overall strategy and priorities for the products and platforms. Based on the business strategy and overall priorities, the Product Development team creates product plan, including high level business requirements, solution designs, benefits definition and aligns with overall go to market rollout plan.

- We are looking to hire Product Managers with Payments background and Supply Chain Finance experience. You will engage existing and potential customers directly, and decide the future of the product based upon a strong understanding of the customer requirements. You will also collaborate with technology, marketing, sales and support to solve for the best customer experience.

- The candidate should be willing to accept a dynamic and multi-faceted role requiring to work across several teams and even geographies, while working with the core management team on the best way forward to help achieve our collective goals.

KEY RESPONSIBILITIES :

- Build a scalable Payments Automation System

- Meet regularly with key customer facing teams to collect and analyse user feedback to shape new product ideas and user requirements.

- Implements usage tracking and analyse patterns to validate new feature requirement.

- Have strong solution skills in translating customer needs to product functionalities.

- Convert ideas to prototypes and demonstrate them to the key partners.

- Stay on top of the market and competition.

- Act like an owner for the success of your product.

- Will be responsible for the end to end product roadmap from features creation, prioritization, go live, onboarding process streamlining.

- Responsible for regular running of solutions and products - monitoring success through revenue

- Maintain communication among and between stakeholders - interacting with business managers to ideate the requirements , work with the technology teams to implement the solutions

- Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature and release management

- Definition of platform features include creating detailed user and process flows

- technical level designs and algorithms to satisfy the feature requirements

- Working with clients to define business requirements from the high level down to the detailed levels.

- Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture

- Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested

- Some platform features require the development of new APIs for which field level designs are required.

- Collaborate and work closely with our external processing partners and vendors in the launch and implementation of the processing platform for all markets and regions.

- Work with our processing partners to ensure the card processor's platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner

- This role would require the person to work across geographies, time zones, cultures and competencies as well as internal teams who might not be very familiar with global payments & its intricacies

- Be willing to get your hands dirty - from writing feature stories, drawing swim lane diagrams to running sprint meetings, you will do it all

- You would be required to articulate & justify your vision & strategy behind you roadmap to domain experts & leaders again & again in a crowded & evolving payment stage

- Dealing with engineers & architects to design new flows, adapt systems to new market innovations while maintaining integrity & scalability of the platform is vital

PREVIOUS EXPERIENCE :

- 5-7 years of experience in product management with 3 or more years in Payments background

- Strong customer centricity

- Ability to think creative and solve problem

- Familiarity in agile development framework will be preferable.

- Prior experience at fast growing fintech / B2B startups will be preferable

- Highly adaptable and aware. Comfortable in an evolving and dynamic environment.

- Good networker: persuasive with excellent interpersonal skills.

- You are comfortable working hands-on in a fast-paced start-up environment

- Problem-solving and detail orientation come naturally to you.

- Worked with banking & payments partners

- An engineering degree (a management degree is a bonus, not mandatory)

- Formal product management training - good to have

- Knowledge of Product Management tools like Trello, JIRA, Figma, MS Projects, Postman, etc.

• Analyze highly complex business requirements;
• generate technical specifications to design or redesign complex software components and applications;
• Acts as an expert technical resource for modeling, simulation and analysis efforts;
• Adapt to change quickly and adjust work accordingly in a positive manner;
• Be flexible and thrive in an evolving environment;
• Individual contributor to build the application for e-commerce platform;
• Assures quality, security and compliance requirements are met for supported areas;
• Working in cloud data stores to include S3, DynamoDB and/or Amazon RDS;
• Perform test automation in a test-driven development environment;
• Implement DevOps concepts, tools and continuous delivery pipelines - Bamboo, Jenkins, Maven, Bitbucket, Jira, etc;
• Implement instrumentation to gather business-specific metrics around consumer usage patterns;

Job Description:

Translating system requirements into the design and development of systems.
Transform vital business needs into code and drive innovation.
Collaborating and integrating code into enterprise systems.
Creative problem-solving skills.
Attitude to achieve the goals with complete ownership and hard work.

Technical Skills:

Must Have:

• 2+ Years of experience in UI/Front-end development of rich interactive web-based applications or modules.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience working as a React.js Developer. Thorough understanding of React.js and its core principles.
• In-depth knowledge of JavaScript, CSS, HTML, HTML 5, JSON, XML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme.
• Knowledge of MVC Pattern and Architecture. Experience with popular React.js workflows (such as Flux or Redux)
• Experience with user interface design.
• Experience with web debugging and performance testing software.
• Experience in all testing phases of development including Unit & Integration Testing.
• Excellent troubleshooting skills.
• Team player
• Excellent time-management skills

Beneficial:

• Working experience with Core Java.
• Knowledge of Jquery , Nodejs, Bootstrap, Struts, Spring, Hibernate, JSP, JSF, Angular, Vue,js Framework.
• Working with Databases (MSSQL, Oracle, Postgres)
• Working experience on source code version control systems (SVN, GIT)
• Working experience on Issue Tracking tool e.g. Jira, Bugzilla
• Working experience on Code Analysis tools e.g. Sonar Qube, Checkmarx.
• Experience in Restful Web Services integration.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Independent worker
• Great interpersonal and communication skills

Responsibilities

• Participate as a team member in all phases of software development lifecycle.
• Co-ordinating with the team on individual responsibilities and roadblocks.
• Perform design, development and testing on individual tasks
• Managing initiatives on UI/UX work
• Transparently share the challenges & feedbacks.
• Participate in integrated testing of product/ package.
• Designing a modern highly responsive web-based enterprise application component user interface.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Learn and understand user interactions.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers.
• Providing technical assistance to the other teammates.
• Keep compliance with Quality Systems and Procedures.

• Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.

• Experience of 3 to 5 years developing using MEAN Stack

• Strong development experience using Node.JS, Express, Angularjs and Mongodb

• Experience in UX, CSS, LESS/SASS, Git, Gulp

• Agile development background is required

• Test Driven Development experience

• Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker

Company Summary

Quantsapp is India's first Option Trading Analytics platform on mobile. With ever-growing users, it makes us one of the fastest growing platforms for options trading in India. Quantsapp was to accelerate its growth even more and capture new country which requires the development team to grow.

- At Qauntsapp we are looking for a dynamic team mate to take up a role of Angular Developer.

Responsibilities and Duties:

1. To develop & maintain dynamic Web App, used by thousands of traders on a daily basis
2. Integration of Data representation with Dynamic Charts.
3. Integration of Rest API’s & Sockets for real-time data feeds.
4. Mobile optimized UI.

Required Experience and Qualifications:

1. Experience in latest versions of Angular with minimum 3 years and have deployed active websites. (Preferably Angular 9 & 10)
2. Strong understanding of Website development and should be able to take complete ownership of it.
3. Strong UI/UX sense.
4. Knowledge of AWS would be an added advantage.