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Sales Representative – Biller Acquisition

Experience: 1–2 Years

Location: Hyderabad

Employment Type: Full-Time

About the Role

We is looking for a high-energy, target-driven Sales Representative to drive Biller Acquisition across relevant Bharat Connect categories. You will be responsible for identifying potential billers, generating leads, conducting outreach, managing follow-ups, and driving the complete onboarding process.

This is an execution-focused role for someone who is comfortable with outbound sales, relationship building, CRM management, and achieving measurable acquisition targets.

Key Responsibilities

Biller Acquisition & Sales

• Identify and acquire potential billers across categories such as:
• Broadband & Internet Service Providers
• Cable TV Operators
• Piped Gas Providers
• Loan Repayment Providers
• Subscription Businesses
• Insurance & Financial Services
• Educational Institutions
• Other eligible utility and biller categories
• Build and maintain a strong pipeline of qualified prospects.
• Conduct daily outbound calls and regular follow-ups with decision-makers.
• Understand prospect requirements, billing models, customer base, and payment collection processes.
• Present Ziptap's value proposition and explain the onboarding process.
• Schedule product discussions, demos, and onboarding calls.
• Own the complete sales cycle from prospecting to successful onboarding.

Biller Onboarding

• Collect and verify required onboarding information and documentation.
• Coordinate with internal operations, product, compliance, and partner teams.
• Track onboarding status and proactively resolve delays.
• Ensure accurate documentation and timely completion of the onboarding process.

CRM & Reporting

• Manage leads and the complete sales pipeline using Zoho CRM or similar CRM tools.
• Maintain daily call logs and follow-up schedules.
• Track leads, meetings, onboarding status, conversions, and pipeline performance.
• Use Excel or Google Sheets for reporting and pipeline management.

Requirements

Experience

• 1–2 years of experience in Sales, Business Development, Partnerships, Merchant/Biller Acquisition, Payments, Fintech, BBPS/Bharat Connect, Banking, or related industries.
• Experience in merchant acquisition, partner acquisition, channel sales, or business onboarding is preferred.
• Experience working with fintech, payment service providers, telecom, utilities, lending, subscriptions, or financial services will be an advantage.

Skills

• Strong communication and telephonic sales skills.
• Comfortable making outbound calls and consistent follow-ups.
• Ability to interact with business owners, founders, CXOs, and decision-makers.
• Experience with Zoho CRM or similar CRM platforms.
• Proficiency in Microsoft Excel / Google Sheets and documentation tools.
• Strong understanding of the sales funnel and customer onboarding process.
• Excellent follow-up discipline and attention to detail.
• Ability to manage multiple prospects and onboarding processes simultaneously.
• Target-driven with a strong sense of ownership.

Key Performance Indicators

• Onboard 5–10 new billers per month.
• Build and maintain a strong pipeline of qualified prospects.
• Achieve monthly targets for leads, meetings, documentation completion, and successful onboarding.
• Conduct consistent daily outreach and follow-ups.
• Maintain accurate and up-to-date CRM records.

Why Join Us?

You will get the opportunity to work in the growing payments and Bharat Connect ecosystem and play a direct role in expanding network of billers and service providers.

The role offers significant ownership and growth opportunities into larger Business Development, Partnerships, and Biller Acquisition roles as the company scales.

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.

Required Candidate profile

Interact with customers by email, live chat, or calls
Experience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions