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Mandatory Skills
- Experience in Technical Writing/Information Development
- Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
- Experience developing enterprise systems software documentation for users and system administrators
- General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
- Excellent interpersonal, communication, and teamwork skills
- MS Word
Roles, Responsibilities
- Effectively collaborate with project stakeholders to scope ID work
- Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
- Independently research for relevant information and perform content reviews
- Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
- Follow recommended style and business guidelines; using approved templates
- Being technically savvy in the areas of documentation by being hands-on with new and current product features
- Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
- Delivering the work allocated in time and with quality including translations and documentation build packages
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
EXCITED ABOUT YOUR TASKS?
Team Leadership:
● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.
● Ensure that the team achieves its sourcing and onboarding targets effectively.
Panel Sourcing & Onboarding:
● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.
● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.
● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.
Relationship Management:
● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.
● Handle escalations and resolve issues promptly and professionally.
Quality Assurance:
● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.
Reporting & Coordination:
● Provide regular updates and reports to higher management on team performance and onboarding progress.
● Work closely with the client success and operations teams to align goals and deliverables.
Qualifications:
● A minimum of 10+ years of experience in recruitment or a similar role.
● Proven team management experience is mandatory.
● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.
● Strong communication and interpersonal skills.
● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
● Experience in relationship management with freelancers or external consultants is a plus.
Why Join Us?
● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.
● Opportunity to lead a team and make a significant impact on client success.
● Work in a collaborative and innovative environment.
Responsibilities:
We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty. Every day is an opportunity to bring your vision to life, and to expand, learn, and grow. No idea is left unconsidered. No voice is left unheard.
- Supporting system design, development and maintenance
- Taking responsibility for personal technical quality standards within the team
- Assisting in defining structured practices, especially in source code management, building and deployment
- Optimising applications for maximum speed and scalability
- 2-6 years of experience
Skills
NodeJs
Experience: 6 - 10 years
Location: Bangalore
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
- Introduce new designing techniques
Qualifications
- Knowledge in designing software and tools
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
Job description:
Designation: UI/UX Designer
Location : Bangalore
Responsibilities:
- Responsible for designing applications, user interfaces (UI), websites, mobile app & Dashboard design using Adobe Designing Tools
- Provide user interface design for Web-based projects, including dashboards, widgets, and products.
- Update UI per changing needs and requirements.
- Designing user interface for desktop and Web-based products.
- Create interactive prototypes and UI specifications, including screen layouts, color palettes, typography, and user-interface elements.
- Identify user needs and business requirements such as specifications, templates, storyboards, wireframes, and mock-ups.
Skills and Qualification:
- Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes
- 4+ years of proven experience in designing UI/UX for mobile/web applications.
- Working on applications that are transactional and not informational
- Working with tools such as Figma
- Should have experience of working in start-up environment
- Experience of B2C product design in the financial services domain.
- Good expertise in UX design tools.
- Experience in UI/UX testing.
Personality:
The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.
The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.
Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.
- Implement responsible web design principles to ensure that our company website renders well across multiple devices
- Design a framework for creating user apps that grows with the needs of the company
- Monitor website performance, watch for traffic drops related to site usability problems and rectify the issues
- Review app and feature coding and plan future website upgrades with the development team
- Assist in the development of applications and features that will be put on the website and in internal functions as well.
- Ensuring user experience determines design choices.
- Developing features to enhance the user experience.
- Striking a balance between functional and aesthetic design.
- Ensuring web design is optimized for smartphones.
- Building reusable code for future use.
- Optimizing web pages for maximum speed and scalability.
- Utilizing a variety of markup languages to write web pages.
- Maintaining brand consistency throughout the design
About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.
Responsibilities:
- Work with stakeholders throughout the organisation and across entities to identify opportunities for leveraging internal and external data to drive business impact
- Mine and analyze data to improve and optimise performance, capture meaningful insights and turn them into business advantages
- Assess the effectiveness and accuracy of new data sources and data gathering techniques
- Develop custom data models and algorithms to apply to data sets
- Use predictive modeling to predict outcomes and identify key drivers
- Coordinate with different functional teams to implement models and monitor outcomes
- Develop processes and tools to monitor and analyze model performance and data accuracy
Requirements:
- Experience in solving business problem using descriptive analytics, statistical modelling / machine learning
- 2+ years of strong working knowledge of SQL language
- Experience with visualization tools e. g., Tableau, Power BI
- Working knowledge on handling analytical projects end to end using industry standard tools (e. g., R, Python)
- Strong presentation and communication skills
- Experience in education sector is a plus
- Fluency in English
Experince is 2 to 5 yrs and 5 + yrs (In-depth knowledge and hands on experience on Spring Boot & Java is mandatory




