11+ DITA Jobs in Bangalore (Bengaluru) | DITA Job openings in Bangalore (Bengaluru)

Mandatory Skills

• Experience in Technical Writing/Information Development
• Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
• Experience developing enterprise systems software documentation for users and system administrators
• General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
• Excellent interpersonal, communication, and teamwork skills
• MS Word

Roles, Responsibilities

• Effectively collaborate with project stakeholders to scope ID work
• Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
• Independently research for relevant information and perform content reviews
• Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
• Follow recommended style and business guidelines; using approved templates
• Being technically savvy in the areas of documentation by being hands-on with new and current product features
• Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
• Delivering the work allocated in time and with quality including translations and documentation build packages

Senior Salesforce Developer will be responsible for designing, developing, and optimizing scalable solutions on the Salesforce platform, with strong hands-on experience in Service Cloud and Lightning Web Components (LWC). The role involves building and customizing service-oriented applications, implementing complex business logic using Apex, and creating responsive, high-performance user interfaces with LWC. The developer collaborates with cross-functional teams to translate business requirements into technical solutions, ensures code quality through best practices and reviews, and integrates Salesforce with external systems via APIs. Additionally, they troubleshoot issues, mentor junior developers, and drive continuous improvement in system performance, security, and user experience within the Service Cloud environment.

1. Big data developer with 8+ years of professional IT experience with expertise in Hadoop ecosystem components in ingestion, Data modeling, querying, processing, storage, analysis, Data Integration and Implementing enterprise level systems spanning Big Data.
2. A skilled developer with strong problem solving, debugging and analytical capabilities, who actively engages in understanding customer requirements.
3. Expertise in Apache Hadoop ecosystem components like Spark, Hadoop Distributed File Systems(HDFS), HiveMapReduce, Hive, Sqoop, HBase, Zookeeper, YARN, Flume, Pig, Nifi, Scala and Oozie.
4. Hands on experience in creating real - time data streaming solutions using Apache Spark core, Spark SQL & DataFrames, Kafka, Spark streaming and Apache Storm.
5. Excellent knowledge of Hadoop architecture and daemons of Hadoop clusters, which include Name node,Data node, Resource manager, Node Manager and Job history server.
6. Worked on both Cloudera and Horton works in Hadoop Distributions. Experience in managing Hadoop clustersusing Cloudera Manager tool.
7. Well versed in installation, Configuration, Managing of Big Data and underlying infrastructure of Hadoop Cluster.
8. Hands on experience in coding MapReduce/Yarn Programs using Java, Scala and Python for analyzing Big Data.
9. Exposure to Cloudera development environment and management using Cloudera Manager.
10. Extensively worked on Spark using Scala on cluster for computational (analytics), installed it on top of Hadoop performed advanced analytical application by making use of Spark with Hive and SQL/Oracle .
11. Implemented Spark using PYTHON and utilizing Data frames and Spark SQL API for faster processing of data and handled importing data from different data sources into HDFS using Sqoop and performing transformations using Hive, MapReduce and then loading data into HDFS.
12. Used Spark Data Frames API over Cloudera platform to perform analytics on Hive data.
13. Hands on experience in MLlib from Spark which are used for predictive intelligence, customer segmentation and for smooth maintenance in Spark streaming.
14. Experience in using Flume to load log files into HDFS and Oozie for workflow design and scheduling.
15. Experience in optimizing MapReduce jobs to use HDFS efficiently by using various compression mechanisms.
16. Working on creating data pipeline for different events of ingestion, aggregation, and load consumer response data into Hive external tables in HDFS location to serve as feed for tableau dashboards.
17. Hands on experience in using Sqoop to import data into HDFS from RDBMS and vice-versa.
18. In-depth Understanding of Oozie to schedule all Hive/Sqoop/HBase jobs.
19. Hands on expertise in real time analytics with Apache Spark.
20. Experience in converting Hive/SQL queries into RDD transformations using Apache Spark, Scala and Python.
21. Extensive experience in working with different ETL tool environments like SSIS, Informatica and reporting tool environments like SQL Server Reporting Services (SSRS).
22. Experience in Microsoft cloud and setting cluster in Amazon EC2 & S3 including the automation of setting & extending the clusters in AWS Amazon cloud.
23. Extensively worked on Spark using Python on cluster for computational (analytics), installed it on top of Hadoop performed advanced analytical application by making use of Spark with Hive and SQL.
24. Strong experience and knowledge of real time data analytics using Spark Streaming, Kafka and Flume.
25. Knowledge in installation, configuration, supporting and managing Hadoop Clusters using Apache, Cloudera (CDH3, CDH4) distributions and on Amazon web services (AWS).
26. Experienced in writing Ad Hoc queries using Cloudera Impala, also used Impala analytical functions.
27. Experience in creating Data frames using PySpark and performing operation on the Data frames using Python.
28. In depth understanding/knowledge of Hadoop Architecture and various components such as HDFS and MapReduce Programming Paradigm, High Availability and YARN architecture.
29. Establishing multiple connections to different Redshift clusters (Bank Prod, Card Prod, SBBDA Cluster) and provide the access for pulling the information we need for analysis. 
30. Generated various kinds of knowledge reports using Power BI based on Business specification. 
31. Developed interactive Tableau dashboards to provide a clear understanding of industry specific KPIs using quick filters and parameters to handle them more efficiently.
32. Well Experience in projects using JIRA, Testing, Maven and Jenkins build tools.
33. Experienced in designing, built, and deploying and utilizing almost all the AWS stack (Including EC2, S3,), focusing on high-availability, fault tolerance, and auto-scaling.
34. Good experience with use-case development, with Software methodologies like Agile and Waterfall.
35. Working knowledge of Amazon's Elastic Cloud Compute( EC2 ) infrastructure for computational tasks and Simple Storage Service ( S3 ) as Storage mechanism.
36. Good working experience in importing data using Sqoop, SFTP from various sources like RDMS, Teradata, Mainframes, Oracle, Netezza to HDFS and performed transformations on it using Hive, Pig and Spark .
37. Extensive experience in Text Analytics, developing different Statistical Machine Learning solutions to various business problems and generating data visualizations using Python and R.
38. Proficient in NoSQL databases including HBase, Cassandra, MongoDB and its integration with Hadoop cluster.
39. Hands on experience in Hadoop Big data technology working on MapReduce, Pig, Hive as Analysis tool, Sqoop and Flume data import/export tools.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

FRANCHISE SALES MANAGER

Promilo.com (Sawara Solutions Pvt Ltd)

Industry: IT Software - SAAS

Location: Bangalore

Mode: Full-Time

Salary: As per the industry standard

About Us

Promilo is India’s 1st innovative platform, "Pay to Browse” It is a B2B SaaS start-up that accelerates the companies' business appointment funnel. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME. To know more - Visit - www.promilo.com or watch this video - https://www.youtube.com/watch?v=wPeKo1i1VQI

KEY ACCOUNTABILITIES

• Present business plans to the potential client, and negotiate the terms and conditions of the franchise agreement
• Scheduling sales meetings with interested delegates and following them up till franchise sign-ups. 
• Coordinate the franchise recruiting process.
• Manage Footprints franchise sales and lead database.

DUTIES AND RESPONSIBILITIES

• Make telephone calls to the leads assigned by the system to validate the leads and present information on the Promilo franchise.
• Generate the lead through multiple sales & marketing activities
• Pre-qualify the leads by asking questions about their location preference, profiles, interests, etc.
• Present information to the qualified leads about the Promilo franchise model, the investment required to start and run a FICO & FIFO model, etc.; Conclude calls by sending the prospects emails/messages with links for further information on the franchise opportunity.
• Capture and document information on the leads obtained through the telecalls in the system.
• Enter and update prospects’ information in the database.
• Schedule and make a follow-up call to assess the level of interest of the prospects and to qualify them for the next stage of the face-to-face meeting.
• Send requests to prospects for filling up the Expression of Interest (EOI) forms to collect information regarding their funding ability.
• Schedule face-to-face meetings for prospects with concerned Relationship Managers (RM).
• Hand out the ROI-Sheet, the Term-Sheet, and the Agreement Draft to the franchisee candidates approved by the RM / Head – of Franchise Development.
• Answer queries, provide information, assist the prospects with personal visits and provide support as required.

Technical

• Proficiency in relevant computer applications – MS Office, Google Sheets, etc.
• Data Entry Skills

Non-technical

• Active Listening
• Persuasiveness
• Persistence
• Telephone Etiquette and Customer Focus
• High Energy Level

• Technical skills in C# .NET Core, ASP.NET MVC and Entity framework, LINQ and REST APIs
• Additional skills in MySQL and SQL server, Ajax, jQuery, ReactJS, HTML, Javascript, XML
• Have good analytical ability to breakdown problem statements into solutions
• Working knowledge of various development tools like IDE’s (VS2008 or above), source control systems like TFS, Subversion.
• Good at Troubleshooting, problem solving and has supported customers in production environment
• Experience in Test driven development is desirable.
• Strong written and verbal communication skills and the ability to follow verbal/written instructions
• Ability to troubleshoot assigned technical issues and also the ability to meet tight project deadlines
• MUST have experience in major systems development and implementation
• Leading a team would be an added advantage.

Job Description

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the required backend for it.

• Work on back-end development tasks and designing architecture for the

• Efficient usage of database technologies such as MySQL, MongoDB, Elasticsearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• Experience 2 - 6
• Built an application from scratch
• Strong fundamental knowledge of any backend language such as Java,            NodeJS, Spring Boot etc.
• Experience with Backend Web
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from requirement to release. Willingness and enthusiasm drive to learn new technologies

Essential Duties and Responsibilities:

• Developing complete website architecture.
• Creating websites/a website using standard HTML/CSS practices
• Designing user interactions on web pages. 
• Developing back end website applications. 
• Creating servers and databases for functionality. 
• Ensuring cross-platform optimization for mobile phones. 
• Ensuring responsiveness of applications. 
• Seeing through a project from conception to finished product. 
• Designing and developing APIs. 
• Meeting both technical and consumer needs. 
• Researching different software programs, maintaining software documentation
• Implementing contingency plans in case the website goes down
• Maintaining and expanding/enhancing the website once built