11+ ITIL Jobs in Kochi (Cochin) | ITIL Job openings in Kochi (Cochin)
Apply to 11+ ITIL Jobs in Kochi (Cochin) on CutShort.io. Explore the latest ITIL Job opportunities across top companies like Google, Amazon & Adobe.
ITIL, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).
- Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
- Coordinate for Service transition activities.
- Initiate change / release requests in line
- customer change / release management process.
- Work on the major problem tickets assigned by ITIS Teams
- Hands on experience in hardware asset management.
- experience on ticketing tool like service now or SNOW
- ITIL Certified.
Must Have Skills
- Service Now
- IT -Asset Management
ITIL
We are seeking an experienced UX Architect to lead the development of end-to-end user experience strategies, design architecture, and usability frameworks for digital products.
UX Strategy and Leadership
• Define and implement the UX strategy for complex digital platforms.
• Translate business objectives and user insights into actionable design strategies and measurable outcomes.
• Conduct competitive benchmarking to identify opportunities and set experience standards.
• Define UX success metrics and KPIs to measure usability, engagement, and overall experience quality.
• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration. • Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.
• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user experience.
• Implement UX governance and DesignOps practices to ensure consistency and design quality.
Research and User-Centered Design
• Conduct user research, discovery sessions, and usability testing to understand user needs and pain points.
• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive design decisions.
• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable KPIs, validating with prototypes of increasing fidelity.
• Develop detailed end-to-end user journey maps and personas to visualize and optimize experiences.
• Define clear information architecture (IA) and navigation models for seamless interaction.
• Design taxonomies, navigation models, and content hierarchies to help users find information and complete tasks across modules.
• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge cases, error handling, and accessible behaviors.
• Map domains, entities, and relationships, aligning UX models to backend structures and constraints while keeping complexity hidden from users.
• Create wireframes, flows, prototypes, and interaction models that align with both user needs and business goals.
• Design for product scalability, flexibility, localization, and long-term usability.
• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline support, and progressive enhancement.
• Embed accessibility standards, regional regulations, and risk controls into complex workflows with sensitive data.
UX Documentation
• Create and maintain UX documentation such as personas, journey maps, IA diagrams, and design guidelines.
• Develop and maintain architecture documentation that aligns UX with product, engineering, and compliance requirements.
• Ensure UX-design intent is accurately implemented during UI-design and development through close collaboration with teams.
Collaboration and Communication
• Facilitate stakeholder workshops to align teams on UX goals, insights, and priorities.
• Write and present architecture documentation to align product, engineering, data, and compliance requirements.
• Communicate UX vision, strategy, and design rationale effectively to leadership and crossfunctional teams.
• Work closely with product managers, developers, and business stakeholders to ensure cohesive and user-first outcomes.
• Review design deliverables and promote UX best practices across teams.
Mentorship and Continuous Learning
• Mentor and guide designers to enhance their strategic thinking, design process, and creative problem-solving skills.
• Stay informed about emerging UX trends, tools, and technologies to continuously advance design capabilities.
Required Skills & Experience
• Experience in effectively interacting with customer managers and stakeholders to understand their needs, build strong relationships, and collaborate on solutions.
• Strong communication skills with the ability to communicate and demonstrate the value and rationale for own design decisions to business and technology partners.
• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating tasks, providing training and support, and ensuring team objectives are met efficiently and effectively. Strong expertise in wireframing and prototyping tools.
• Solid understanding of UX-research, UX-design, and accessibility (WCAG).
• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.
• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.
• Team player with the ability to work with cross-functional teams
• Attention to detail and an open mind to feedback
Skills:
Design and build web applications with React and TypeScript, ensuring high-quality and responsive
user interfaces.
Write unit tests and integration tests using Jest to ensure code reliability, performance, and
scalability.
Ensure performance optimization, code modularity, and maintainability of applications
Oracle Cloud HCM Technical
Experience- 6 – 12 years
Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai
1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts,
BIP Reports, OTBI Reports, REST Web services, Fast Formula
2.In depth knowledge in at least two of HCM Cloud Modules:
∙Core HR
∙Absences
∙Benefits
∙Payroll
∙Workforce Compensation
∙OTL
∙Taleo
∙OLC
∙Oracle recruit.
1.Cloud -certification will be an advantage
2.Very good communication skills and excellent problem-solving skills.
3.Direct client interaction experience will be an advantage
- Knowledge on CAMPUS LAN Architecture and implementation
- Having exposure to Cisco’s latest technologies like SDA, DNAC
- Hand-on experience on designing and implementing Cisco SDA
- Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.
- Hands On expertise on Cisco Prime, ISE, Cisco Meraki
- Hands on and troubleshooting SDA
- Experience on L 3
• Institute sales : Primary responsibility is to sell to schools and bring them onboard
o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school
o Negotiate and get into commercial agreements with schools
o Upsell our other payment products in the schools
• Stakeholder Management in Schools:
o Enable Jodo to liaison with the schools tied up with, for close to
everything from meeting the parents, to doing events etc.
o Forge a strong relationship with the school management and principal
and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city
Title: Senior Business Analyst
Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune
Experience: 9+ years
Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- A minimum of 5 years of experience in business analysis or a related field.
- Should be from development background.
- should be a business solution expertise.
- Exceptional analytical and conceptual thinking skills.
- Insurance Domain experience is must.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
Experience: 5-8 Years
Job Description:
Key Responsibilities:
- Determine the appropriate approach for new software assignments
- Provide solutions to overcome complex problems using the latest technologies
- Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
- Proactively communicate with the client to get things done within the deadline.
- Develop tools and applications by producing clean, efficient code.
- Automate tasks through appropriate tools and scripting
- Provide high-level maintenance and update of an existing applications to improve functionality and process flow
- Oversee the maintenance of technical documentation of applications as architecture, code, and procedures
Primary Skills:
- 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
- Experience in programming .NET (C# or VB), Java + Node.JS-based programming
- UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
- Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
- Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
- Orchestrator configuration and component usage knowledge
- hands on experience of orchestrator queue and load distribution
- Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
- Excellent analytical and problem-solving skills, including business process expertise
- Experience developing design documents for automation processes
Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
Role & Responsibilities
- Application Architecture: Design and implement application environment
- Manage the configuration and operation of client-based (on-premise) computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and monitor the disaster recovery (DR) of all servers.
- Respond and assign a team to resolve help desk requests
- Monitor and maintain server functionality and security issue.
- Administrate infrastructure, including firewalls, databases, malware protection software and other processes
- Automation configuration management using either Ansible, Puppet, Chef or an equivalent
- Manage and administer servers, networks, and applications such as DNS, FTP, and Web servers.
- Troubleshoot in-house network issues and fix them.
- Provide solutions to complex problems on the integration of various technologies
- Design plans as well as lead initiatives for the optimization and restructuring of network architecture
- Monitor the environmental conditions of a data center and cloud servers to ensure they are optimum for servers, routers, and other devices
- Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations
- Conduct inspections on power and cooling systems to ensure they are operational and efficient
- Resolve operational, infrastructure or hardware incidents in a data center and cloud servers.
- Monitor and maintain company assets
- Infra-team management and skills enhancement (training) plans and execution
Skills
- In-depth knowledge of the Linux Operating System
- Expertise in Shell and/or Python scripting
- In-depth knowledge of any of the CI/CD tools like Jenkins/GitLab etc.
- Basic knowledge of monitoring tools like Zabbix/ Nagios etc.
- Expertise in any one of the cloud providers like AWS, Google Cloud, Microsoft Azure and other cloud solution providers
- Strong experience with SQL and MySQL
- A working understanding of code and script (PHP, Python, Angular and NodeJS)
- Ability to use a wide variety of open-source technologies
- Knowledge of best practices and IT operations
- Basic experience with VMware
- Advanced knowledge of system vulnerabilities and security issues
Greetings from Ellixtra Technologies Private Limited!
Ellixtra technologies is a bunch of young, self- motivated individuals that came together to create something significant for our society. A start up where we develop new business models for the pharmacy industry to keep our customers engaged on the right track. Our key components are authenticity and affordability, and we continue to look forward to a society in which access to affordable healthcare is no longer an issue.
We are looking to hire a Backend Engineer with outstanding organizational and research skills with 2 years experience,
About The Role
- Design, develop, test, deploy, maintain, and improve software and new user-facing features across Ellixtras products and services.
- Optimize applications for maximum speed and scalability and analyze feedback from customers and internal teams to identify issues and improvement opportunities.
- Champion a passion for engineering best practices such as code quality, linting, and testing.
- Ensure our software is reliable, extensible, maintainable, debuggable, secure, well-tested and performs well under load.
- Stay engaged with the latest technologies and evaluate strategies to keep the Novo technology stack up to date.
Requirements for the Role
- 2+ years experience in a highly technical role at a hyper-growth startup or fast-paced company.
- Extensive background in designing, developing, testing, deploying, maintaining, and improving the software.
- Good understanding of Node.js & Javascript ecosystem.
- Demonstrated ability to translate business goals and initiatives into technical requirements.
- Strong understanding of SQL database.
- Demonstrable experience architecting scalable and cost-effective solutions to ensure and support customer growth.
- Understanding of system design and architecture.
- Interest in engaging with the latest technologies and evaluating strategies to keep the Novo technology stack up to date.
- Excellent written and verbal communication skills with the ability to collaborate with both technical and non-technical teams effectively.
● Strong programming skills in designing and implementation of multi-tier applications using web-based technologies like Spring MVC andSpring Boot.
● Knowledge in Spring Core such as Dependency Injection,Annotations and XML based Configurations.
● Knowledge in Spring JDBC & Spring Hibernate ORM.
● Good experience in developing applications with RESTFul Web Services.
● Knowledge in technologies like Apache Tomcat 7.0/8.0/8.5, Nginx
● Expertise in MySQL database technology
● Proficient at designing dynamic web applications using HTML5,
CSS3, JavaScript, jQuery, AJAX, JSON with responsive web applications using Bootstrap.
● Knowledge in AngularJS, Angular 2+ practices in commonly used
modules and creating reusable Components, Pipes and Services.
● Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.


