11+ ITIL Jobs in Kochi (Cochin) | ITIL Job openings in Kochi (Cochin)

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation , ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join ?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

• ● Professional development and growth opportunities.
• 
  
• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

DA DS Trainer JD:

Key Responsibilities:

Develop and deliver comprehensive training programs on data science topics, including machine learning, artificial intelligence, big data, data mining, and predictive analytics.

Create engaging and interactive training materials, including presentations, hands-on exercises, case studies, and assessments.

Conduct classroom, online, and one-on-one training sessions for students at different skill levels.

Evaluate students' performance and progress, providing feedback and support to help them improve.

Stay up-to-date with the latest trends and best practices in data science and incorporate them into training programs.

Collaborate with other trainers and industry experts to continuously improve training content and methodologies.

Assist in the development of training schedules and manage training logistics.

Provide mentorship and career guidance to students aspiring to build a career in data science.

Qualifications:

Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field; a Master’s degree is a plus.

Proven experience as a Data Science Trainer or a similar role.

In-depth knowledge of data science concepts and hands-on experience with tools like Python, R, TensorFlow, and Hadoop.

Excellent presentation and communication skills.

Strong organizational and time-management abilities.

Ability to simplify complex concepts and deliver them in an understandable manner.

Certification in Data Science (e.g., Microsoft Certified: Azure Data Scientist Associate) is preferred.

Preferred Skills:

Experience with LMS (Learning Management Systems) and e-learning platforms.

Strong analytical and problem-solving skills.

Ability to adapt training methods to different learning styles.

Passion for continuous learning and professional development.

Benefits:

Competitive salary and performance-based incentives.

Professional development opportunities.

Flexible working hours.

Collaborative and innovative work environment.

Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data

solutions, from data architecture and ingestion to processing, analysis, and reporting. This role

ensures that data projects are completed on time, within scope, and aligned with business

objectives. The Data Delivery Manager works with cross-functional teams, including data

engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key

Responsibilities: Project and Program Management: o Lead and manage the delivery of data-

driven projects, ensuring they are completed on time and within budget. o Develop and maintain

project plans, timelines, and resource allocation. o Monitor project progress and proactively

identify risks, implementing solutions to ensure successful project completion. o Ensure alignment

between data initiatives and business goals, maintaining continuous communication with

stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business

stakeholders and the data team, translating business requirements into technical specifications. o

Collaborate with business leaders to understand data needs and develop solutions that meet

those needs. o Provide regular updates on project status, risks, and key deliverables to

stakeholders and leadership teams. o Facilitate meetings to gather requirements and

communicate project milestones. Data Strategy & Architecture: o Oversee the design and

implementation of data solutions that support business objectives. o Ensure adherence to data

governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data

architects to define scalable, secure, and high-performance data architectures. o Support data

integration initiatives across different platforms, ensuring smooth and efficient data flow. Team

Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and

other professionals to deliver projects effectively. o Provide leadership and mentoring to team

members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear

expectations, performance goals, and career development opportunities for the team. o Address

and resolve any team challenges, ensuring high levels of productivity and motivation. Quality

Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust

testing, validation, and review processes. o Develop and enforce data standards, best practices,

and methodologies to ensure consistent, high-quality deliverables. o Drive continuous

improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk

Management and Troubleshooting: o Identify potential risks to project delivery, including data

pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o

Troubleshoot and resolve data-related issues and challenges during the project lifecycle.

Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and

performance metrics. o Ensure that data solutions provide actionable insights for the business,

driving informed decision-making. Experience: o 5+ years of experience in managing programs

related to data management, data engineering, or analytics. o Proven track record in managing

data projects and delivering data solutions in a timely manner. o Experience with data integration,

data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL

processes, and data analytics. Skills: o In-depth knowledge of data management tools and

technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).

o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership

and team management skills, with the ability to drive collaboration across different functions. o

Excellent communication skills with the ability to translate complex data-related concepts into

understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-

solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,

Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master

certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google

Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies

(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data

solutions. o Experience with data governance and compliance (e.g., GDPR).

Oracle Cloud HCM Technical 

Experience- 6 – 12 years 

Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai 

1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, 

BIP Reports, OTBI Reports, REST Web services, Fast Formula 

2.In depth knowledge in at least two of HCM Cloud Modules: 

∙Core HR   

∙Absences   

∙Benefits   

∙Payroll   

∙Workforce Compensation 

∙OTL 

∙Taleo 

∙OLC 

∙Oracle recruit. 

1.Cloud -certification will be an advantage 

2.Very good communication skills and excellent problem-solving skills. 

3.Direct client interaction experience will be an advantage

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

We prefer candidates from Kerala.

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document

Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills

Job Responsibilities
● Implement and maintain Django-based applications

● Use server-side logic to integrate user-facing elements.

● Develop software related to asset management

● Write and implement software solutions that integrate different systems.

● Identify and suggest various opportunities to improve efficiency and functionality.

● Coordinating the workflow between the graphic designer, the HTML coder, and yourself

● Creating self-contained, reusable, and testable modules and components

● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

● Unit-test code for robustness, including edge cases, usability, and general reliability.

● Should have the ability to work with old and new versions of django.

● Understand existing code base and adapt to business needs as required

Required Skills
● 3 years experience in software industry

● Minimum 2 year experience in Python

● Minimum 1 Year experience in Django

● Basic understanding of front end technologies like HTML, CSS, JavaScript and jQuery

● Ability to build user interfaces using the latest web standards

● Familiarity with event-driven programming in Python

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Experience working in Linux

● Excellent problem solving skills

● Excellent verbal and written communication skills

● Ability to work well in a team development environment

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.