11+ ITIL Jobs in Kochi (Cochin) | ITIL Job openings in Kochi (Cochin)

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

Job Summary:

Deqode is looking for a highly motivated and experienced Python + AWS Developer to join our growing technology team. This role demands hands-on experience in backend development, cloud infrastructure (AWS), containerization, automation, and client communication. The ideal candidate should be a self-starter with a strong technical foundation and a passion for delivering high-quality, scalable solutions in a client-facing environment.

Key Responsibilities:

• Design, develop, and deploy backend services and APIs using Python.
• Build and maintain scalable infrastructure on AWS (EC2, S3, Lambda, RDS, etc.).
• Automate deployments and infrastructure with Terraform and Jenkins/GitHub Actions.
• Implement containerized environments using Docker and manage orchestration via Kubernetes.
• Write automation and scripting solutions in Bash/Shell to streamline operations.
• Work with relational databases like MySQL and SQL, including query optimization.
• Collaborate directly with clients to understand requirements and provide technical solutions.
• Ensure system reliability, performance, and scalability across environments.

Required Skills:

• 3.5+ years of hands-on experience in Python development.
• Strong expertise in AWS services such as EC2, Lambda, S3, RDS, IAM, CloudWatch.
• Good understanding of Terraform or other Infrastructure as Code tools.
• Proficient with Docker and container orchestration using Kubernetes.
• Experience with CI/CD tools like Jenkins or GitHub Actions.
• Strong command of SQL/MySQL and scripting with Bash/Shell.
• Experience working with external clients or in client-facing roles.

Preferred Qualifications:

• AWS Certification (e.g., AWS Certified Developer or DevOps Engineer).
• Familiarity with Agile/Scrum methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

REQUIRED SKILLS:

Project Management, Data Analysis, SQL queries, Client Engagement

MANDATORY CRITERIA:

• Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

DESCRIPTION:

About the company:

The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

KEY RESPONSIBILITIES:

• Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
• Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
• Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
• Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
• Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
• Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

QUALIFICATIONS:

• 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus
• Proficiency in developing business intelligence solutions or with low-code tools is a plus

WHY JOIN US?

• Opportunity to work with a cutting-edge financial technology company.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.
• Professional development and growth opportunities.

Role Proficiency:

Leverage expertise in a technology area (e.g. Java Microsoft technologies or Mainframe/legacy) to design system architecture.

Knowledge Examples:

• Domain/ Industry Knowledge: Basic knowledge of standard business processes within the relevant industry vertical and customer business domain

1. Technology Knowledge: Demonstrates working knowledge of more than one technology area related to own area of work (e.g. Java/JEE 5+ Microsoft technologies or Mainframe/legacy) customer technology landscape multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability. Consider low level details such as data structures algorithms APIs and libraries and best practices for one technology stack configuration parameters for successful deployment and configuration parameters for high performance within one technology stack
2. Technology Trends: Demonstrates working knowledge of technology trends related to one technology stack and awareness of technology trends related to least two technologies
3. Architecture Concepts and Principles: Demonstrates working knowledge of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements data architecture deployment architecture architecture governance
4. Design Patterns Tools and Principles: Applies specialized knowledge of design patterns design principles practices and design tools. Knowledge of documentation of design using tolls like EA
5. Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end-to-end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.)
6. Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets capacity planning tools etc.)
7. Project Management: Demonstrates working knowledge of project governance framework RACI matrix and basic knowledge of project metrics like utilization onsite to offshore ratio span of control fresher ratio SLAs and quality metrics
8. Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. TCP estimation model) company specific estimation templates
9. Working knowledge of industry knowledge management tools (such as portals wiki) company and customer knowledge management tools techniques (such as workshops classroom training self-study application walkthrough and reverse KT)
10. Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications)
11. Requirement Gathering and Analysis: Demonstrates working knowledge of requirements gathering for ( non functional) requirements analysis for functional and non functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) and requirements management tools (e.g.MS Excel) and basic knowledge of functional requirements gathering. Specifically identify Architectural concerns and to document them as part of IT requirements including NFRs
12. Solution Structuring: Demonstrates working knowledge of service offering and products

Additional Comments:

Looking for a Senior Java Architect with 12+ years of experience. Key responsibilities include:

• Excellent technical background and end to end architecture to design and implement scalable maintainable and high performing systems integrating front end technologies with back-end services.

• Collaborate with front-end teams to architect React -based user interfaces that are robust, responsive and aligned with overall technical architecture.

• Expertise in cloud-based applications on Azure, leveraging key Azure services.

• Lead the adoption of DevOps practices, including CI/CD pipelines, automation, monitoring and logging to ensure reliable and efficient deployment cycles.

• Provide technical leadership to development teams, guiding them in building solutions that adhere to best practices, industry standards and customer requirements.

• Conduct code reviews to maintain high quality code and collaborate with team to ensure code is optimized for performance, scalability and security.

• Collaborate with stakeholders to defined requirements and deliver technical solutions aligned with business goals.

• Excellent communication skills

• Mentor team members providing guidance on technical challenges and helping them grow their skill set.

• Good to have experience in GCP and retail domain.

Skills: Devops, Azure, Java

Must-Haves

Java (12+ years), React, Azure, DevOps, Cloud Architecture

Strong Java architecture and design experience.

Expertise in Azure cloud services.

Hands-on experience with React and front-end integration.

Proven track record in DevOps practices (CI/CD, automation).

Notice period - 0 to 15days only

Location: Hyderabad, Chennai, Kochi, Bangalore, Trivandrum

Excellent communication and leadership skills.

• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

• Understanding the non-functional requirements from business.
• Analyzing the critical business scenarios.
• Analyzing the service level agreement objectives.
• Developing the test scripts.
• Enhancing the scripts by creating/implementing. ...
• Designing workload model.
• Test Execution.

What we look for:

As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.

Responsibilities:

• Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
• Ability to write shell/python/ or any unix scripts
• Working Knowledge on Docker & Kubernetes
• Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
• Working knowledge of Git as a source control system and defect tracking system
• Ability to debug and troubleshoot deployment issues
• Ability to use tools for faster resolution of issues
• Excellent communication and soft skills
• Passionate and ability work and deliver in a multi-team environment
• Good team player
• Flexible and quick learner
• Ability to write docker files, Kubernetes yaml files / Helm charts
• Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
• Ability to write Ansible, terraform scripts
• Linux System experience and Administration
• Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
• Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

·        Minimum 4+ years of experience as a Fullstack Developer with expertise in Angular, React, and Golang.

·        Strong knowledge and hands-on experience in database technologies such as PostgreSQL, Redis, and Cassandra.

·        Proficiency in front-end development using Angular and React frameworks.

·        Solid understanding of server-side development using Golang and building RESTful APIs.

·        Experience with database design, optimization, and query optimization techniques.

·        Familiarity with version control systems (e.g., Git), issue tracking tools, and agile methodologies.

·        Strong problem-solving and analytical skills.

·        Excellent communication and collaboration abilities.

Ability to work effectively in a fast-paced, dynamic environment and meet project 

• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

• Proven record of excellent writing demonstrated in a professional portfolio
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity with each client's requirements and the company's brand image, products, and services

• Understand the business requirements and prepare the requirements documents
• Conduct knowledge transfer sessions with the development team
• Will be responsible for creating user stories and test cases
• Perform Software testing, GUI, Functional Testing, and Usability testing
• Work closely with the development and QA teams to ensure that the right product goes out to the customers

Requirements

• Excellent Communication
• 2+ Years of experience
• Should be able to conceptualize ideas and propose solutions to customers
• Should have experience creating wireframes
• Good in documentation
• Good understanding of SDLC
• worked on multiple systems

Roles & Responsibilities:

1. ·Manage company’s various online bidding profiles
2. ·Identifying quality lead and bringing up the projects for the company
3. ·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
4. · Handle the initial discussions and collect the strategic information about the prospects
5. ·Understand complex project requirements and prepare proposal /bid to generate leads
6. ·Continue prospect engagement and account management throughout the sales cycle until closure.
7. ·Independently collaborate with the technical team for presentation with prospects.
8. · Scout for new bidding platforms and websites to catch out the opportunities.
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online bidding platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks would be an added value.
15. ·       Ability to handle the sales independently or as part of a team.
16. Education: Degree/ any diploma

Experience: 1- 3 years

Salary: negotiable

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