11+ ITIL Jobs in Kochi (Cochin) | ITIL Job openings in Kochi (Cochin)

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

Job Description -

Profile: .Net Full Stack Lead

Experience Required: 7–12 Years

Location: Pune, Bangalore, Chennai, Coimbatore, Delhi, Hosur, Hyderabad, Kochi, Kolkata, Trivandrum

Work Mode: Hybrid

Shift: Normal Shift

Key Responsibilities:

• Design, develop, and deploy scalable microservices using .NET Core and C#
• Build and maintain serverless applications using AWS services (Lambda, SQS, SNS)
• Develop RESTful APIs and integrate them with front-end applications
• Work with both SQL and NoSQL databases to optimize data storage and retrieval
• Implement Entity Framework for efficient database operations and ORM
• Lead technical discussions and provide architectural guidance to the team
• Write clean, maintainable, and testable code following best practices
• Collaborate with cross-functional teams to deliver high-quality solutions
• Participate in code reviews and mentor junior developers
• Troubleshoot and resolve production issues in a timely manner

Required Skills & Qualifications:

• 7–12 years of hands-on experience in .NET development
• Strong proficiency in .NET Framework, .NET Core, and C#
• Proven expertise with AWS services (Lambda, SQS, SNS)
• Solid understanding of SQL and NoSQL databases (SQL Server, MongoDB, DynamoDB, etc.)
• Experience building and deploying Microservices architecture
• Proficiency in Entity Framework or EF Core
• Strong knowledge of RESTful API design and development
• Experience with React or Angular is a good to have
• Understanding of CI/CD pipelines and DevOps practices
• Strong debugging, performance optimization, and problem-solving skills
• Experience with design patterns, SOLID principles, and best coding practices
• Excellent communication and team leadership skills

Job Position: Lead II - Software Engineering

Domain: Information technology (IT)

Location: India - Thiruvananthapuram

Salary: Best in Industry

Job Positions: 1

Experience: 8 - 12 Years

Skills: .Net, Sql Azure, Rest Api, Vue.Js

Notice Period: Immediate – 30 Days

Job Summary:

We are looking for a highly skilled Senior .NET Developer with a minimum of 7 years of experience across the full software development lifecycle, including post-live support. The ideal candidate will have a strong background in .NET backend API development, Agile methodologies, and Cloud infrastructure (preferably Azure). You will play a key role in solution design, development, DevOps pipeline enhancement, and mentoring junior engineers.

Key Responsibilities:

• Design, develop, and maintain scalable and secure .NET backend APIs.
• Collaborate with product owners and stakeholders to understand requirements and translate them into technical solutions.
• Lead and contribute to Agile software delivery processes (Scrum, Kanban).
• Develop and improve CI/CD pipelines and support release cadence targets, using Infrastructure as Code tools (e.g., Terraform).
• Provide post-live support, troubleshooting, and issue resolution as part of full lifecycle responsibilities.
• Implement unit and integration testing to ensure code quality and system stability.
• Work closely with DevOps and cloud engineering teams to manage deployments on Azure (Web Apps, Container Apps, Functions, SQL).
• Contribute to front-end components when necessary, leveraging HTML, CSS, and JavaScript UI frameworks.
• Mentor and coach engineers within a co-located or distributed team environment.
• Maintain best practices in code versioning, testing, and documentation.

Mandatory Skills:

• 7+ years of .NET development experience, including API design and development
• Strong experience with Azure Cloud services, including:
• Web/Container Apps
• Azure Functions
• Azure SQL Server
• Solid understanding of Agile development methodologies (Scrum/Kanban)
• Experience in CI/CD pipeline design and implementation
• Proficient in Infrastructure as Code (IaC) – preferably Terraform
• Strong knowledge of RESTful services and JSON-based APIs
• Experience with unit and integration testing techniques
• Source control using Git
• Strong understanding of HTML, CSS, and cross-browser compatibility

Good-to-Have Skills:

• Experience with Kubernetes and Docker
• Knowledge of JavaScript UI frameworks, ideally Vue.js
• Familiarity with JIRA and Agile project tracking tools
• Exposure to Database as a Service (DBaaS) and Platform as a Service (PaaS) concepts
• Experience mentoring or coaching junior developers
• Strong problem-solving and communication skills

We are seeking a skilled Full Stack (FSE) Developer with expertise in Java, Spring Boot development to join our dynamic team. In this role, you will be responsible for development of critical banking application across various business domains. You will collaborate closely with cross-functional teams to ensure high-quality solutions are developed, maintained, and continuously improved.

Responsibilities:

Development of business-critical banking applications.

Develop new features for banking applications using FSE technologies.

Ensure code quality through proper testing, reviews, and adherence to coding standards.

Collaborate with design, backend, and other teams to deliver seamless user experiences.

Troubleshoot, debug, and optimize performance issues.

Participate in agile development processes and contribute to continuous improvement initiatives.

Requirements:

Bachelors/Masters degree in computer science, Software Engineering, or a related field.

4 – 6 years of relevant experience in application development.

Solid experience in:

Java, Spring Boot.

APIs / REST.

Kubernetes / OpenShift. 

Azure DevOps.

JMS, Message Queues.

Nice to have knowledge in: 

Quarkus.

Apache Camel.

Soft skills / Personality:

Excellent English communication skills / proactive communication.

Candidate needs to have Self-dependent working style.

Candidate needs to have problem solving skills (Strong analytical skills to identify and solve complex issues).

Candidate needs to show high Adaptability (Flexibility in adjusting to different working environments and practices).

Candidate needs to be quick in Critical thinking (Evaluating information and making informed decisions).

Candidate needs to have Team collaboration (Ability to work collaboratively with a distributed team) character.

Candidate needs to have Cultural awareness ability.

Candidate needs to be Initiative (Proactively seeking solutions and improvements).

Good to have knowledge about Co Banking systems.

Good to have Banking domain knowledge.

Experience in customer facing is an advantage.

Skills & Requirements

Java, Spring Boot, APIs/REST, Kubernetes, OpenShift, Azure DevOps, JMS, Message Queues, Quarkus, Apache Camel, Excellent English communication, Proactive communication, Self-dependent working, Problem-solving, Analytical skills, Adaptability, Critical thinking, Team collaboration, Cultural awareness, Initiative, Co-banking systems knowledge, Banking domain knowledge, Customer-facing experience.

We are seeking an experienced UX Architect to lead the development of end-to-end user experience strategies, design architecture, and usability frameworks for digital products.

UX Strategy and Leadership

• Define and implement the UX strategy for complex digital platforms.

• Translate business objectives and user insights into actionable design strategies and measurable outcomes.

• Conduct competitive benchmarking to identify opportunities and set experience standards.

• Define UX success metrics and KPIs to measure usability, engagement, and overall experience quality.

• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration. • Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.

• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user experience.

• Implement UX governance and DesignOps practices to ensure consistency and design quality.

Research and User-Centered Design

• Conduct user research, discovery sessions, and usability testing to understand user needs and pain points.

• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive design decisions.

• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable KPIs, validating with prototypes of increasing fidelity.

• Develop detailed end-to-end user journey maps and personas to visualize and optimize experiences.

• Define clear information architecture (IA) and navigation models for seamless interaction.

• Design taxonomies, navigation models, and content hierarchies to help users find information and complete tasks across modules.

• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge cases, error handling, and accessible behaviors.

• Map domains, entities, and relationships, aligning UX models to backend structures and constraints while keeping complexity hidden from users.

• Create wireframes, flows, prototypes, and interaction models that align with both user needs and business goals.

• Design for product scalability, flexibility, localization, and long-term usability.

• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline support, and progressive enhancement.

• Embed accessibility standards, regional regulations, and risk controls into complex workflows with sensitive data.

UX Documentation

• Create and maintain UX documentation such as personas, journey maps, IA diagrams, and design guidelines.

• Develop and maintain architecture documentation that aligns UX with product, engineering, and compliance requirements.

 • Ensure UX-design intent is accurately implemented during UI-design and development through close collaboration with teams.

Collaboration and Communication

• Facilitate stakeholder workshops to align teams on UX goals, insights, and priorities.

• Write and present architecture documentation to align product, engineering, data, and compliance requirements.

 • Communicate UX vision, strategy, and design rationale effectively to leadership and crossfunctional teams.

• Work closely with product managers, developers, and business stakeholders to ensure cohesive and user-first outcomes.

• Review design deliverables and promote UX best practices across teams.

Mentorship and Continuous Learning

 • Mentor and guide designers to enhance their strategic thinking, design process, and creative problem-solving skills.

• Stay informed about emerging UX trends, tools, and technologies to continuously advance design capabilities.

Required Skills & Experience

 • Experience in effectively interacting with customer managers and stakeholders to understand their needs, build strong relationships, and collaborate on solutions.

• Strong communication skills with the ability to communicate and demonstrate the value and rationale for own design decisions to business and technology partners.

• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating tasks, providing training and support, and ensuring team objectives are met efficiently and effectively. Strong expertise in wireframing and prototyping tools.

• Solid understanding of UX-research, UX-design, and accessibility (WCAG).

• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.

• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.

• Team player with the ability to work with cross-functional teams

• Attention to detail and an open mind to feedback

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

• Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
• At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
• At least 1 year of experience in Mobile automation (iOS and Android)
• Design, create and maintain Automated Test Scripts for the front end and back-end systems
• Enhance existing/create automation test frameworks
• Knowledge of pipeline execution
• Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
• Knowledge of Jira, BDD Cucumber etc.

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

Creative Content Writer - B2B/B2C

Description:

Our clients have stories that need telling, we’re looking for storytellers who weave the right narrative for them. Are you comfortable telling stories of social impact, societal change, industrial evolution, and technological innovation? Are you well-versed with corporate communication, writing content for B2B marketing and sales, and enterprise content marketing? Have you worked on a large variety of content types - emails, brochures, flyers, social media content, website copy, sales presentations, webinar decks, articles, and whitepapers? Then you might be a good fit for this job.

Competencies:

• Ability to work on multiple projects simultaneously, effectively juggle diverse writing demands, and deliver on-time
• High retention capacity and the ability to understand client briefs to create effective content strategies.
• An unerring eye for detail and a knack for creativity. 

Skills:

• Ability to interpret data to make recommendations for optimizing online content marketing.
• Unique, engaging, and varied writing styles with good proofreading and research skills.
• Knowledge of keywords, meta tags, SEO, and basic writing terminologies.

Experience:

• Understands marketing KPIs and ROI generated from content marketing programs, including an understanding of how content sources influence audience acquisition pipelines.
• Experienced in writing blogs, product portfolios, reports, web content, brochures, and other marketing collateral for B2B/B2C clients.
• Has a solid foundation in SEO, content strategy, analytics, copywriting, and copy editing.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for expertise in both B2B and B2C domains. Please share only samples of work done by yourself for actual clients. Share only creative work done for an actual company, strictly no SEO blogs or personal blogs. . Shortlisting will be followed by a video interview.