11+ ITIL Jobs in Kochi (Cochin) | ITIL Job openings in Kochi (Cochin)

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Frontend Developer   

2-4 years/Remote or Kochi   
                                        

Farmers Fresh Zone, is a Direct to Consumer Brand Backed by the Indian Angel Network. The startup lives across 5 South Indian cities. We cater to the needs of urban customers with our safe-to-eat, pesticide-free fruits & vegetables that are directly sourced from our farmers. This is possible with our technology-driven platform & demand prediction model. In short, we’re the high-tech marketplace that’s beneficial to both, the consumers & farmers.

For more info visit our website: https://www.farmersfz.com/">https://www.farmersfz.com/

The role, in a nutshell

As a Frontend Developer at FFZ, you will be part of our core development team, and will have complete ownership of our frontend application. You will bring  concepts / user stories to life with ReactJS/Next.JS, HTML and CSS and an opportunity to create highly responsive web designs that work across multiple platforms and browsers. 

What you’ll do at FFZ

• Bring concepts / user stories to life with ReactJS/Next.JS , HTML and CSS
• Create highly responsive web designs that work across multiple platforms and browsers.
• Ensure the technical feasibility of UI/UX designs and implement them.
• Explore and implement SEO best practices

Who you are

• At least 2 years of experience working on Typescript/JavaScript, React/React Native
• Experience / willingness in working with Next.js
• Experience with front-end development tools, build tools and versioning tools.
• Ability to write clean code, necessary tests and ensure high code quality.
• Experience integrating REST APIs and services
• Understanding / familiarity with web security concepts.

Nice to have

• Experience working with Flutter (preferred) or any other cross-platform development tool
• Experience developing mobile applications.

What we offer 

• Complete ownership of our frontend application.
• Competitive salary and an excellent equity package.
• Stellar team, great start-up culture, work-life balance with generous holidays. 

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.

Educational Qualifications:

• /MCA /B.Sc.

Software Knowledge Requirements:

• Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
• Experience in WP CMS framework, Divi Page builder
• Build and Manage Cloud and non-Cloud hosting platforms
• Scheduling Backing up and restoration of Web sites and Domains
• Understanding in Cron job scheduling

Requirements:

• Have experience or self-read knowledge of Agile development methodology
• 1-4 years Website development, CMS framework management and designing
• Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
• Backend supporting mobile application team for Rest API creations and JSON
• Good in logical reasoning and creative thinking

Responsibilities:

• Prepare project timeline and effort estimations on-demand
• Take ownership of maintaining the delivery timelines of the project team
• Meet delivery timelines and own client communication for the handling projects
• Manage the project people and drive the team with enthusiasm
• Proven track on continuous learning and problem-solving capability and solution finding skill