11+ Product definition document Jobs in Bangalore (Bengaluru) | Product definition document Job openings in Bangalore (Bengaluru)

• Highly customer-obsessed thinking with a deep understanding of customerneeds and aspirations
• Own the product strategy and roadmap.- Partner with the business team tounderstand business goals and translate them into short term and long-term productroadmaps.- Comfortable in generating a 3-year strategic vision as well as a weekly statusupdate.
• Generate detailed Product Requirement Document (PRD) based oninputs from all key stakeholders.Integrate usability studies, research and market analysis intoproduct requirements to maximise user satisfaction.
• Work very closely with world-class Engineering, Data Sciences and QA teams throughout the product development life cycle.- Define the product acceptance testingcriteria, ensure that they are met.
• Stay abreast with new innovations and the latest technology trends andexplore ways of leveraging these for improving the product in alignment with the business.
• Attention to detail with an ability to work with user interfacedesigners and usability experts to deliver habit-forming products with a low learning curve

skills:Automation Testing,Selenium,Cucumber,CI/CD , Agile.

Test Automation:

• Role Overview

• • Highly-skilled test automation engineer to design automation tests. Test automation engineers' duties include designing automation scripts and finding solutions for automation problems.

• Key Knowledge

• • 2+ years of experience as a Test Automation Engineer or QA Engineer/Tester.
  • Expertise in test automation toolkits such as Selenium, Cucumber (or others).
  • Experience in CI/CD Model.
  • Understanding of testing protocols.
  • Familiarity with the software development process.
  • Works in an agile setting.
  • Previous experience in software development.

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

Conversation Designer

The Opportunity 

Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences. 

Job Profile: 

Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment. 

Roles and Responsibilities: 

•  Design effective, innovative, and delightful conversational experiences using user-centric design methodologies 
• Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap 
• Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form 
• Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns 
• Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps 
• Write copy suitable for automated conversations in the messaging medium 
• Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals 
• Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers 
• Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns. 
• Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

Skills Requirements:

• To be successful in this role, you should possess:
• Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
• professional experience
• At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
• We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
• experience
• Strong prioritization skills.
• Excellent mastery of verbal and written english language.
• Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
• LUIS, etc. and how it impacts conversation designs
• Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
• and disadvantages are of each
• Contact center and/or customer service experience a plus

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Managing and designing the reporting environment, including data sources, security, and metadata.
• Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Establish KPIs to measure the effectiveness of business decisions.
• Work with management to prioritize business and information needs.
• Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
• Responsible for developing and executing tools to monitor and report on data quality.
• Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions
• Provide support to Tech teams in managing security mechanisms and data access governance
• Provides technical support and mentoring and training to less senior analysts.
• Derive insights through A/B tests, funnel analysis, and user segmentation

Key Criteria:

• 3+ years in a data analyst position, preferably working as a Data Analyst in a fast-paced and dynamic business setting.
• Strong SQL-based querying languages (MYSQL, PostgreSQL) and Excel skills with the ability to learn other analytic tools.
• Understanding of Scripting experience in (Python, Perl, JavaScript, Shell);
• Skilled in statistical and econometric modeling, performing quantitative analysis, and technological data mining and analysis techniques.
• This role requires a mixture of data schema knowledge and technical writing activities paired with hands-on and collaborative work with Systems Analysts. Technical exposure through requirements, QA, or development software lifecycles are also a plus
• Demonstrated analytical skills. Ability to work with large amounts of data: facts, figures, and number crunching. Ability to see through the data and analyze it to find conclusions.
• Excellent attention to detail. Data needs to be precise. Conclusions drawn from data analysis will drive critical client decisions
  Domain knowledge in the Internet of Things is a plus
• Managing a junior team of analysts. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties and manage others.

• B.E/ B.Tech./ M. E/ M. Tech from any recognized university in India.
• Minimum 60% in Graduation or Post-Graduation
• SQL knowledge and hands-on experience is a must.
• Great interpersonal and communication skill

• Excellent knowledge in one or more of Python/NodeJS REST Frameworks 
• Hands on experience in system architecture and data modelling. Experience with databases like MySQL, Postgres, MongoDB.
• Devops capabilities - with good understanding of deployments and cloud infrastructure. In depth knowledge of container architecture using Docker is must. 
• Scaled systems using RabbitMQ/ Redis /Celery/ Kafka