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Teleperformance Global Services Private Limited
Agency job
via Victaman services private Limited by Jayanth Adigarla
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹3L / yr
Excel
Sales
Outbound Recruitment
A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.
Key Responsibilities:
To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Customer Engagement
Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and proactively assessing customer needs.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
- Right, cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
- Ensure accurate and timely submission of financial transactions. & requests.
- Adherence to set processes of updating customer interactions in CRM next.
Requirements:
- Educational Qualifications: Graduate
- Key Skills(examples listed below)
- Basic Banking
- Communication
- Minimum experience in years - 2-3 yrs. preferable.
- Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)
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Kochi (Cochin), Bengaluru (Bangalore), Kakkanad
2 - 8 yrs
₹2.4L - ₹9L / yr
Recruitment
Recruitment/Talent Acquisition
Inbound Recruitment
Recruitment management
Human Resources (HR)
+2 more
Locate Talent
A Recruiter must be very skilled at finding talented individuals to meet a company’s needs. This will require Senior Recruiters to be active on social media forums, attend career fairs, make cold calls, visit local college campuses or universities and any other creative methods they can conceive of to locate qualified individuals. Recruiters are often competing for the same candidates so being charismatic and fostering a good relationship with these potential employees is very important.
Interview and Hire Talent
The ability to conduct L1 / L2 (Technical) interviews is essential for the Recruiter. Some will be tasked with all interviewing responsibilities while others may do an informal interview session to decide whether or not senior management should proceed with a formal interview. Regardless of their role they must have knowledge of interview techniques and be good at reading people. They must also be able to perform the hiring process which may include collecting and filing paperwork, ordering background checks, salary negotiations and providing new employee orientation assistance.
Maintain Candidate Database
Recruiters are tasked with maintaining a database of potential candidates. They document any phone calls, emails or other correspondence they may have with a possible employee and note which candidate would be best for a particular position. These databases provide large companies with a healthy pool of qualified applicants. Senior Recruiters may also have to keep reports and other paperwork on those they successfully hire.
A Recruiter must be very skilled at finding talented individuals to meet a company’s needs. This will require Senior Recruiters to be active on social media forums, attend career fairs, make cold calls, visit local college campuses or universities and any other creative methods they can conceive of to locate qualified individuals. Recruiters are often competing for the same candidates so being charismatic and fostering a good relationship with these potential employees is very important.
Interview and Hire Talent
The ability to conduct L1 / L2 (Technical) interviews is essential for the Recruiter. Some will be tasked with all interviewing responsibilities while others may do an informal interview session to decide whether or not senior management should proceed with a formal interview. Regardless of their role they must have knowledge of interview techniques and be good at reading people. They must also be able to perform the hiring process which may include collecting and filing paperwork, ordering background checks, salary negotiations and providing new employee orientation assistance.
Maintain Candidate Database
Recruiters are tasked with maintaining a database of potential candidates. They document any phone calls, emails or other correspondence they may have with a possible employee and note which candidate would be best for a particular position. These databases provide large companies with a healthy pool of qualified applicants. Senior Recruiters may also have to keep reports and other paperwork on those they successfully hire.
Senior Recruiter Skills
Recruiters must be exceptional communicators and great negotiators. They should be organized and have an eye for detail. A pleasant personality and being driven to succeed are also important factors. Employers look for candidates with all of these traits as well as the traits listed here.
Core skills: We want Recruiters with these core skills. If you want to work as a Recruiter, focus on the following.
Core skills: We want Recruiters with these core skills. If you want to work as a Recruiter, focus on the following.
- Proficient in Microsoft Office applications
- Knowledge of server-based applicant tracking systems
- Proficient with social media platforms and Job Search Portals
- Experience in recruiting or human resources
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Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹4L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Internet recruiting
Outbound Recruitment
Human Resource Management System (HRMS)
Identify and recruit Product evangelists/affiliates
Track, motivate and bring in the results from Product Evangelist / Affiliates
Track, motivate and bring in the results from Product Evangelist / Affiliates
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Bengaluru (Bangalore)
2 - 7 yrs
₹4L - ₹14L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Performance Evaluation
Outbound Recruitment
Inbound Recruitment
Location: Bengaluru (https://goo.gl/maps/oaU951fHKuJWhBqV6)
Experience:
Preferably 2+ years in IT recruitment
Job Description:
Receiving and understanding the requisitions with respect to technical and general aspects sent by different clients.
Carry out the recruitment process using various sources (job portals, job postings, professional networking sites, references, etc.)
Reviewing the job applications, screening the candidates.
Briefing the candidates regarding the job profile, salary package and organisation etc.
Scheduling telephonic interviews and coordinating the candidates through mail and phone.
Sending the shortlisted CVs to the clients and following up using trackers
Scheduling the interview of short-listed candidates with the company.
Follow up on interview status and update candidate on the same.
Handling all Background Verification process as per guidelines.
Follow up with clients about job offer for selected candidates
Maintain up-to-date Data Bank of candidates for various job profiles
Essential Qualities:
Must have a thorough understanding of the roles and responsibilities of various job positions in the IT industry.
Must be an individual contributor and should be focused on achieving monthly/quarterly targets.
Must have hands on experience in End to End Recruitment.
Good communicator especially on phone with clients and candidates alike
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Bengaluru (Bangalore)
2 - 6 yrs
₹3L - ₹6L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Outbound Recruitment
Inbound Recruitment
Experience:
Preferably 2+ years in IT recruitment
Job Description:
Receiving and understanding the requisitions with respect to technical and general aspects sent by different clients.
Carry out the recruitment process using various sources (job portals, job postings, professional networking sites, references, etc.)
Reviewing the job applications, screening the candidates.
Briefing the candidates regarding the job profile, salary package and organisation etc.
Scheduling telephonic interviews and coordinating the candidates through mail and phone.
Sending the shortlisted CVs to the clients and following up using trackers
Scheduling the interview of short-listed candidates with the company.
Follow up on interview status and update candidate on the same.
Handling all Background Verification process as per guidelines.
Follow up with clients about job offer for selected candidates
Maintain up-to-date Data Bank of candidates for various job profiles
Essential Qualities:
Must have a thorough understanding of the roles and responsibilities of various job positions in the IT industry.
Must be an individual contributor and should be focused on achieving monthly/quarterly targets.
Must have hands on experience in End to End Recruitment.
Good communicator especially on phone with clients and candidates alike
Read more
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹7L / yr
Acquisition
Recruitment/Talent Acquisition
Recruitment
Inbound Recruitment
Outbound Recruitment
We are looking for a Talent Acquisition Consultant to develop and implement sourcing and employer branding techniques that will help us recruit talented employees.Talent Acquisition Consultant responsibilities include forecasting hiring needs, sourcing potential hires on various online channels, building relationships with passive candidates and hiring managers and evaluating candidates- performance in interviews and assignments. Responsibilities:- Determine current staffing needs- Source candidates on social networks and niche platforms - Review job applications to identify high-potential candidates- Liaise with hiring managers to understand each position's expectations- Track key recruiting KPIs- Foster long-term relationships with past applicants and potential candidates.Requirements:- Minimum 2 years work experience as a Talent Acquisition Consultant or similar role- Hands-on experience with candidate sourcing and evaluation- Familiarity with job boards, resume databases and Applicant Tracking Systems- Excellent communication and interpersonal abilities- Strong decision-making skills- Highly organized and self-motivated.- Demonstrated ability to prioritize multiple projects simultaneously
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Bengaluru (Bangalore)
3 - 4 yrs
₹5L - ₹7L / yr
Recruitment/Talent Acquisition
ATS
Sourcing
Recruitment
Inbound Recruitment
+2 more
Talent Acquisition Specialist:
Are you a passionate recruiter with a go getter attitude and ready to explore the Talent Acquisition space for the new age tech? We have an opportunity for you!
Job Responsibilities include:
Collaborate closely with hiring managers to adequately understand the needs of the manager and the requirements and expectations of the job.
Must source and recruit candidates using a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job. Throughout this process, develop relationships with prospective talent. Seek out and recommend creative new ways of sourcing talent.
Schedule all interviews and then prepare and advise their candidates beforehand. Review resumes, cover letters, and assess interview performance.
In order to facilitate a smooth on-boarding process for new employees, administer and submit all hiring paperwork for new employees as well as assist with the orientation process.
Maintain awareness of competitor practices, industry trends and recruitment standards.
Must complete all pre-screening and screening activities for prospective employees, which may include calling previous employers and completing background screens.
Document interactions, outreach, and screening results as well as staffing metrics.
Conceptualize and implement various recruitment strategies to effectively close all the positions.
Streamline the usage of ATS
Qualifications required:
Bachelor's Degree
3 to 4 years of experience in handling end to end recruitment
Hands on experience in working on Big Data and Machine Learning skills for a minimum of 1 year is a must.
Excellent communication(oral and written) skills and ability to provide a pleasant experience for the candidates
Motivated, proactive and well organised to handle end ot end process
Experience using the ATS
Proven success in position closures according to the TAT.
Passion to go above and beyond the set goal
Familiartly using G Suite will be preferred.
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Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹6L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Performance Evaluation
Compensation & Benefits
Recruitment
+2 more
Selected Recruiter's day-to-day responsibilities include:
1. Developing and working on the talent acquisition strategy
2. Researching about the industry landscape and identifying talent hotspots
3. Identifying staffing needs and sourcing candidates accordingly
4. Scheduling interview calls with potential candidates sourced through multiple job portals and networks
5. Assisting in terms of screening profiles pertaining to different roles
6. Work on Technology based profiles and involve in the shortlisting process
7. Create Employer Branding Strategies for White Panda
8. Engage with Potential Talent Pool available within the industry through different Networking Events, etc.
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Bengaluru (Bangalore)
1 - 7 yrs
₹2L - ₹5L / yr
Recruitment/Talent Acquisition
Outbound Recruitment
Client Servicing
US Technical Recruiter
Contract Staffing
+1 more
Responsibilities and Duties
Understanding the requirements, creating Boolean Search, Cold Calling.
Rate Negotiation with the Candidates.
Closing the requirement
Qualifications and Skills:
Good Communication and Writing Skills:
Should have working experience with MS-Outlook.
SAP Field Glass experience is preferred.
BOOLEAN BLACK BELT: Should be excellent in the Boolean Search Strings (like AND OR NOT etc.)
JOB Portals: Should be a well versed with the various job boards like Monster, Dice, Indeed, LinkedIn Premium, etc. (all of them is nice to have).
Should have experienced with End to End recruitment process.
Must have a history of achieving targets set by the company (over achievers are preferred).
Benefits:
Compensation will be according to the Market Standards.
Recurring Incentives best in the Market.
Job Type: Full-time
Required experience:
US Staffing: 1 year
NIght Shift Jobs: 1 year
Required education:
Bachelor's
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