11+ Named-entity recognition Jobs in Bangalore (Bengaluru) | Named-entity recognition Job openings in Bangalore (Bengaluru)

Job Description - 

1. Manual testing
2. should be familiar Java programming languages and should have good problem-solving skills in that programming language.
3. BDD Cucumber framework
4. should be familiar in automation testing tool selenium.
5. should be familiar with API testing manual and automation (widely used tools postman and rest assured library)
6. Good Communication

Roles and Responsibilities

• Develop and execute automation scripts for newly developed features. Modify existing framework to augment feature testing needs.
• Continuously monitor automation test results and ensure no random test failures in automation.
• Identify the cross-browser / platform impacts during the planning phase and ensure high test coverage.
• Identify quality assurance process gaps and suggest actions for improvement.
• Ensures Zero defect leakages.
• Contribute Non-functional Testing aspects - Performance, Security, and Translation.
• Work closely with the Development team and ensure code is delivered with high code coverage.
• Contribute to continuous Integration and Continuous Deployment.

6-9 years’ work experience performing relevant engineering job functions preferably in the eCommerce space. ● 6+ years of Salesforce development experience with mastery of Apex programming, JavaScript, Visualforce, LWC, SOQL, SOSL, and Salesforce APIs. ● Proficient in the Salesforce platform, with substantial experience across a variety of Salesforce products, including OMS, OCI, Service Cloud, Marketing Cloud, Commerce Cloud, and Mulesoft. ● Understanding of data and system integration tools, methods and platforms ● Experience with Amazon Web Services (AWS), Java/Kotlin, Spring, Kafka, SQL, GitHub, CI/CD, Eclipse IDEs, and JavaScript/HTML/CSS is a plus. ● Exceptional problem solving and troubleshooting abilities. ● Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross functional teams and stakeholders. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast paced environment. ● Bachelor's Degree in Computer Science, Information Technology, or a related field. A master's degree may be preferred. 

We are looking for someone with a hacker mindset who is ready to pick up new problems and build full stack AI solutions for some of the biggest brands in the country and the world.

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Experience as a UI/UX Designer as well as a strong portfolio of related projects

• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus   Should have experience in Figma and photoshop      

Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:

• Successful onboarding of professionals to buy their first pack
• Delivery of a high standard of customer success maintaining a single view per customer across channels
• Defining and leading the implementation of our customer success policies
• Selection and management of our customer success software
• Maintenance of the help site(s) and template responses - updating as new features become available
• Recruitment, training, and performance management of customer success staff

Requirements

• Experience in a high volume customer service environment
• Experience hiring and developing customer success staff
• A can-do attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of customer success platforms and how they work

We are looking for a high-performing Developer to build our ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well-written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug-free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands-on role
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity.

Qualifications:

• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in an Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.

Responsibilities:

• Make changes in the existing code base of talent marketplace and implement new features.
• Collaborate with stakeholders that are involved in product design (marketing specialist and product manager).
• Report the progress to other stakeholders.
• Do bug fixes and push the source codes to the live server.
• Be responsive to change requests and feature requests
• Create Unit and Integration tests to ensure the quality of code

Requirements:

• Experience in Node js , MongoDB and Angular.
• Experience in JavaScript development.
• Understanding in MEAN or MERN Stack.
• Experience in the use of project planning tools (JIRA, Version One, GitHub, etc.)
• Excellent written and verbal communication skills (English).
• Understanding of various technologies including applications and databases.
• Able to handle multiple projects and competing deadlines
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
• Able to handle multiple projects and competing deadlines
• Fluent knowledge of latest HTML/CSS standards and best practices
• Experience building Responsive websites for web, tablet and mobile devices