11+ IT Solutioning Jobs in Kochi (Cochin) | IT Solutioning Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

SENIOR DATA ENGINEER:

ROLE SUMMARY:

Own the design and delivery of petabyte-scale data platforms and pipelines across AWS and modern Lakehouse stacks. You’ll architect, code, test, optimize, and operate ingestion, transformation, storage, and serving layers. This role requires autonomy, strong engineering judgment, and partnership with project managers, infrastructure teams, testers, and customer architects to land secure, cost-efficient, and high-performing solutions.

RESPONSIBILITIES:

• Architecture and design: Create HLD/LLD/SAD, source–target mappings, data contracts, and optimal designs aligned to requirements.
• Pipeline development: Build and test robust ETL/ELT for batch, micro-batch, and streaming across RDBMS, flat files, APIs, and event sources.
• Performance and cost tuning: Profile and optimize jobs, right-size infrastructure, and model license/compute/storage costs.
• Data modeling and storage: Design schemas and SCD strategies; manage relational, NoSQL, data lakes, Delta Lakes, and Lakehouse tables.
• DevOps and release: Establish coding standards, templates, CI/CD, configuration management, and monitored release processes.
• Quality and reliability: Define DQ rules and lineage; implement SLA tracking, failure detection, RCA, and proactive defect mitigation.
• Security and governance: Enforce IAM best practices, retention, audit/compliance; implement PII detection and masking.
• Orchestration: Schedule and govern pipelines with Airflow and serverless event-driven patterns.
• Stakeholder collaboration: Clarify requirements, present design options, conduct demos, and finalize architectures with customer teams.
• Leadership: Mentor engineers, set FAST goals, drive upskilling and certifications, and support module delivery and sprint planning.

REQUIRED QUALIFICATIONS:

• Experience: 15+ years designing distributed systems at petabyte scale; 10+ years building data lakes and multi-source ingestion.
•  Cloud (AWS): IAM, VPC, EC2, EKS/ECS, S3, RDS, DMS, Lambda, CloudWatch, CloudFormation, CloudTrail.
• Programming: Python (preferred), PySpark, SQL for analytics, window functions, and performance tuning.
• ETL tools: AWS Glue, Informatica, Databricks, GCP DataProc; orchestration with Airflow.
• Lakehouse/warehousing: Snowflake, BigQuery, Delta Lake/Lakehouse; schema design, partitioning, clustering, performance optimization.
• DevOps/IaC: Terraform with 15+ years of practice; CI/CD (GitHub Actions, Jenkins) with 10+ years; config governance and release management.
• Serverless and events: Design event-driven distributed systems on AWS.
• NoSQL: 2–3 years with DocumentDB including data modeling and performance considerations.
• AI services: AWS Entity Resolution, AWS Comprehend; run custom LLMs on Amazon SageMaker; use LLMs for PII classification.

NICE-TO-HAVE QUALIFICATIONS:

• Data governance automation: 10+ years defining audit, compliance, retention standards and automating governance workflows.
• Table and file formats: Apache Parquet; Apache Iceberg as analytical table format.
• Advanced LLM workflows: RAG and agentic patterns over proprietary data; re-ranking with index/vector store results.
• Multi-cloud exposure: Azure ADF/ADLS, GCP Dataflow/DataProc; FinOps practices for cross-cloud cost control.

OUTCOMES AND MEASURES:

• Engineering excellence: Adherence to processes, standards, and SLAs; reduced defects and non-compliance; fewer recurring issues.
• Efficiency: Faster run times and lower resource consumption with documented cost models and performance baselines.
• Operational reliability: Faster detection, response, and resolution of failures; quick turnaround on production bugs; strong release success.
• Data quality and security: High DQ pass rates, robust lineage, minimal security incidents, and audit readiness.
• Team and customer impact: On-time milestones, clear communication, effective demos, improved satisfaction, and completed certifications/training.

LOCATION AND SCHEDULE:

●      Location: Outside US (OUS).

●      Schedule: Minimum 6 hours of overlap with US time zones.

We are seeking a talented and creative Motion Graphic and Video Editor with expertise in video editing, motion graphics, and preferably VFX.

The ideal candidate should have a Bachelor’s degree in Motion Graphics or a related field and a strong passion

for creating engaging and visually captivating content.

Key Responsibilities:

Edit and assemble raw video footage into polished final products for social media and campaigns.

Design and create motion graphics for promotional, educational, or commercial projects.

Collaborate with the creative team to develop storyboards, visual concepts, and design elements.

Incorporate animations, transitions, and effects to enhance video presentations.

(Optional) Utilize VFX skills to add special effects and elevate the visual quality of projects.

Manage multiple projects simultaneously while meeting deadlines.

Ensure all content aligns with the brand’s vision and objectives.

Qualifications:

Bachelor’s degree in Motion Graphics, Animation, or a related field.

Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro).

Advanced knowledge of motion graphics tools (e.g., After Effects, Cinema 4D).

Strong understanding of VFX techniques (preferred but not required).

Excellent storytelling skills and creative problem-solving abilities.

Attention to detail and ability to work both independently and within a team

Job Role: Social Media Manager

Location- Kochi

Kapra Highness Ventures-Buyerzkart , is looking for a Social Media Manager. The candidate must have experience in Ecommerce business environment, as well as producing pertinent, interesting, and creative content for a variety of digital platforms.

The Content and Social Media Manager will create and distribute content in various formats across multiple channels with the goal of enhancing our brands and driving digital follower expansion

Job Responsibilities:

• Contributes to the marketing strategy by leveraging social media to identify and acquire customers.
• Develops social media marketing plans and programs for each product and directs promotional support.
• Maintains online relations with customers by organizing and developing specific customer-relations programs.
• Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
• Creates new strategies for market development, acquiring and analyzing data, and consulting with internal and external sources.
• Maintains research database by identifying and assembling marketing information.
• Provides marketing information by answering questions and requests.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Completes social media marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
• Develops marketing staff by providing information, educational opportunities, and growth opportunities.

Qualifications/Skills:

• Social media skills
• Creating and maintaining client relationships
• Managing Processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis

Qualification:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience of 3-5 years in digital/social marketing, particularly in E-commerce company.
• Demonstrable experience leading and managing SEO/SEM, marketing database, and social media advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines

• Understanding the non-functional requirements from business.
• Analyzing the critical business scenarios.
• Analyzing the service level agreement objectives.
• Developing the test scripts.
• Enhancing the scripts by creating/implementing. ...
• Designing workload model.
• Test Execution.

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

Shyja Shanoj

Manager - Business & Operations

Forte Recruitment Consultants

Kannur, Kerala, India