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Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

• Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
• Need experience with transport cost sheet along with logistics planning.
• Basic knowledge about transport management system, different truck types, transport automation and technology is essential

• He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
• He/She will solve transport / logistics cost sheet in logistics domain

JOB RESPONSIBILITIES

• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team

• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.

• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.

• Rechecking of Sales Invoice Made.

• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.

• Ensuring minimum freight charged to customers and our company from the transporters.

• Timely responding to all the dispatch-related calls, emails and queries.

• Maintaining accurate and complete data entry for the dispatch/logistics on the system.

• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

• Ensuring customer satisfaction at all levels.

• Handling and assisting other dispatch team members.

• Ensuring stocks are available as per Stock Minimum Order Level.

REQUIRED SKILLS

• Prior work experience as a Logistics and Dispatch Manager.

• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.

• Record of successful distribution and logistics management.

• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

What you need to have:

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.