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Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

Dear Candidate

Candidate must have:

• Minimum 3-5 years of experience working as a NOC Engineer / Senior NOC Engineer in the telecom/Product (preferably telecom monitoring) industry.
• BE in CS, EE, or Telecommunications from a recognized university.
• Knowledge of NOC Process
• Technology exposure towards Telecom – 5G,4G,IMS with a solid understanding of Telecom Performance KPI’s, and/or Radio Access Network. Knowledge of call flows will be advantage
• Experience with Linux OS and SQL – mandatory.
• Residence in Delhi – mandatory.
• Ready to work in a 24×7 environment.
• Ability to monitor alarms based on our environment.
• Capability to identify and resolve issues occurring in the RADCOM environment.
• Any relevant technical certification will be an added advantage.

Responsibilities:

• Based in RADCOM India offices, Delhi.
• Responsible for all NOC Monitoring and technical support -T1/T2 aspects required by the process for RADCOM’s solutions.
• Ready to participate under Customer Planned activities / execution and monitoring.

Roles & Responsibilities

1. Build and develop commercial relationships with our key targeted B2B partners (e-rickshaw, battery dealers and distributors).

2. Establish a systematic approach for partner outreach and B2B relationship management.

3. Strategize newer ways to grow current partnerships & form new ones.

4. Understand the current market trends and build & grow relationships accordingly.

5. Negotiate and finalize the partnership deals.

Desired Skills

1. 3+ years of relevant work experience.

2. Successfully built and managed B2B partnerships in the past.

3. Excellent at Opportunity Analysis and Business Planning.

If you are someone

1. Who is resourceful, and able to effectively negotiate and close the B2B deals. You prefer traveling and visiting B2B partners.

2. Understand internal dynamics and partner profiles to create a win-win situation.

3. Energetic, hunger to learn.

4. Comfortable getting your hands dirty and high on execution.

This Opportunity is for YOU!

At DotPe, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a Technical Lead Backend who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact back-end architecture, and ultimately, delivering amazing global user experiences.

Technical Lead Backend

Responsibilities:

• Build cutting-edge, scalable systems by writing simple and efficient code, and pushing your design and architecture limits for new product development
• Optimize APIs for applications while creating and maintaining unit/integrations test suites
• Participate in all aspects of agile software development including design, implementation, and deployment
• Design and provide guidance on building end-to-end systems optimized for speed and scale
• Develop new features and infrastructure development in support of rapidly emerging business and project requirements
• Assume leadership of new projects from conceptualization to deployment
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Work and collaborate closely with tech, product, and business teams to understand requirements and translate them into quality software products