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- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.
DevOps
Engineers : Min 3 to 5 Years
Tech Leads : Min 6 to 10 Years
- Implementing & supporting CI/CD/CT pipelines at scale.
- Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.
- Extensive experience with Shell scripts (bash).
- Knowledge and practical experience of Jenkins for CI.
- Experienced in build & release management.
- Experience of deploying JVM based applications.
- Enterprise AWS deployment with sound knowledge on AWS & AWS security.
- Knowledge of encryption technologies: IPSec, SSL, SSH.
- Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments.
- DNS providing and maintenance.
- Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.
- Knowledge of app and server monitoring tools such as ELK/AppEngine.
- Excellent written, oral communication and interpersonal skills.
Job Brief:
We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Location:
Pune.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.
Job Brief:
We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Location:
Pune.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.
We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.