2+ Quality control Jobs in Hyderabad | Quality control Job openings in Hyderabad

Role Overview

Infinity Learn is seeking a dynamic and experienced Senior Program Manager – Academic Delivery / Operations to lead and scale our academic delivery processes across online and hybrid learning models.

This leadership role is pivotal in ensuring exceptional academic outcomes, faculty excellence, and operational efficiency across programs. The ideal candidate will have a proven track record in academic operations, team management, and strategic execution—aligned with Infinity Learn’s mission to revolutionize digital learning in India.

About Infinity Learn

Infinity Learn by Sri Chaitanya is one of India’s fastest-growing EdTech platforms, dedicated to delivering high-quality, outcome-driven learning experiences. Backed by the legacy of academic excellence and powered by technology, Infinity Learn empowers students across K–12 and competitive exam segments through personalized, engaging, and effective learning journeys.

Key Responsibilities

1. Academic Delivery Management

• Oversee end-to-end academic operations across Online, Hybrid, and Offline formats.
• Drive consistency and quality in learning delivery and teaching standards.
• Ensure timely course completion, session delivery, and adherence to academic calendars.

2. Team Leadership

• Lead, mentor, and manage a diverse team of Academic Managers, Program Coordinators, and Faculty.
• Foster a high-performance, accountability-driven team culture.

3. Process Optimization & SOPs

• Design, implement, and standardize SOPs for academic delivery and escalation management.
• Identify gaps and drive continuous process improvement for operational efficiency.

4. Stakeholder Management

• Collaborate closely with Product, Tech, Content, Sales, and Customer Success teams to ensure alignment of delivery outcomes with business objectives.
• Maintain strong communication channels between academic and non-academic functions.

5. Quality Assurance & Analytics

• Track key performance metrics such as student engagement, attendance, faculty feedback, and NPS scores.
• Leverage analytics and dashboards to enhance student outcomes and delivery efficiency.

6. Strategic Planning

• Contribute to strategic initiatives for new program launches, delivery innovations, and geographic expansion.
• Play a key role in scaling academic operations across new verticals and formats.

Would you like me to also add a “Preferred Qualifications” or “Candidate Profile” section (e.g., years of experience, background in EdTech/education, skills like data-driven decision-making, stakeholder management, etc.) to make it complete for posting or sharing internally?

Roles and Responsibilities:

• Develop and implement quality management systems.
• Conduct quality audits, analyses, and management to ensure compliance with ISO standards.
• Establish and maintain quality control standards and procedures
• Develop and implement checklists for quality documentation and inspection.
• Collaborate with cross-functional teams to identify areas for improvement in renewable energy projects.
• Evaluate the efficiency of existing quality systems and recommend improvements.
• Ensure timely completion of all quality-related tasks within budget constraints.
• Provide technical support to resolve quality-related issues during project execution.
• Oversee and manage high-capacity solar projects as the project head.
• Lead and manage teams efficiently to achieve project goals.