3+ Veritas Jobs in India

Key Requirements: 

·  Providing technical support to sales team and ensure their success 

·   Should be able to prepare the technical BOM, RFPs/ RFQs depending on the exact need of the customer 

·   Be comfortable engaging at all levels within customers and OEM organizations 

·   Translate customer requirements and IT strategies into deliverable solutions and transformation plan 

·   Architect solutions to meet the unique requirements of Shro emerging customers and deliver proof of   concepts (POCs) and pilot implementations for HCI, Storage Solution, Backup solutions, and virtualization solutions portfolio 

·  Learn new technologies and apply these concepts to customer needs 

·  Define value propositions, positioning and differentiation to competitor’s solutions in addressing customer pain points. 

·  Define and drive a programmatic pre-sales consulting engagement approach into target accounts and territories. 

·  Complete the technical requirement for request for information (RFI) and request for proposal (RFP) 

·  Support and develop existing customer and partner relationships and skills 

·   Excellent communication and presentation skills over phone, email, webcast, video and public conference. 

·   Should have extreme passion for Technology 

·   Should be a quick learner & should have the ability to adapt new technical skills 

Experience & Technical Skills 

·  More than 5 years’ experience in pre-sales capacity, consultant role with customer focus, or equivalent experience 

·  Excellent communication and presentation skills over phone, email, webcast, video and public conference 

·  Strong technical knowledge in HPE HCI Solution, Virtualization Technologies VMware, Hyper-V, Strong technical knowledge in Storage Management System of HPE, NetAPP,  

·  Experience with Backup Technology Tape Based & Disk Based solutions 

·  Experience with designing Backup Application Software like Veritas, Symantec, Commvault 

·  Hands-On experience of Hypervisors like VMware & HyperV. Backup tools like Veritas & CommVault;  

·  Hands on experience of HPE Server & Storage product line. 

·  Experience of configuration tool like HPE OCA tool   

Technical Certification 

· HPE Server Storage ASE, MASE Certification  

·  VMware Certified Professional 

·  Certifications – in Virtualization, Backup solution, Servers & Storage Consolidation 

Responsibilities : 

• Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
•  Configuration, Troubleshooting and assisting setup of backup Environment.
• Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
• First and second level troubleshooting of the backup and restore issues
• Update & Maintain Pertinent technical and Operational Documentation
• Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
• Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
• Working with tape library teams on tape management
• Installation and configuration of backup software on servers and clients.
• Checking the failed backups for the day and rerunning them to meet SLA
• Setting up or Assisting in LAB/Dev machine needs for test purpose etc
• Requesting tapes from offsite location to facilitate restore
• Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
• Work on RPO ( Recovery Point Objective ) and failure reports
• Backup policies and storage media management
• Daily operational checklists
• Notifications to a Group of Users or IT Admins mailing list
• Work on Change management windows
• Generate multiple reports and metrics as required for operations and planning
• Strive for improvement in operational and business value.