2+ Quality improvement Jobs in Bangalore (Bengaluru) | Quality improvement Job openings in Bangalore (Bengaluru)

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. 

For this role, we're looking for someone that is a gaming streamer (mobile & PC), plays a variety of games, and can test out Sizzle’s various new features. Specifically, you will test each feature by streaming various games and making suggestions for improving the process. You will also test the quality of highlights produced and make suggestions for improvement.  You will work closely with the AI engineering, front end, product management, and data annotation teams.

You will:

• Stream various games as requested
• Test out each feature and provide feedback on user interface and quality of output
• Watch highlights generated and make suggestions on improvement
• Suggest new features
• Work closely with the engineering, product management and annotation teams to get the features implemented

You should have the following qualities:

• Be a passionate gamer
• Must be a regular streamer on Twitch and/or YouTube
• Play a variety of popular PC and mobile games (e.g. Call of Duty: Warzone, Fortnite, Free Fire, etc).
• Willingness to work hard and hit deadlines
• Work well with people
• Interested in learning about AI and computer vision
• Willingness to learn rapidly on the job

Skills:

Gaming, streaming, AI, computer vision, quality assurance, testing

Work Experience:  0 years to 3 years

What is Vyapar?

Vyapar is a business accounting software (android and windows) that simplifies the process of
managing a business for millions of Indian MSMEs. The software allows users to create business transactions, share them with their customers, manage their inventory, keep track of their receivable/payable and manage end-to-end taxation.

Who uses Vyapar?

Vyapar is used by almost every type of business in India, be it retailers, distributors, Wholesalers, Manufacturers or Service Professionals. The horizontal approach towards building Vyapar allows every business to fit it into our Use case and manage it efficiently. From a small garage service center to a multi-outlet grocery store, Vyapar is
built for and used by almost the entire breadth of business types in India. As far as numbers go, Vyapar has been installed by almost 1 crore businessmen across the country

What is the role about?
Job Description:
 Conduct regular Call audits for the Agents.
 Create quality measurements to track improvement in Agents.
 Execute quality improvement activities.
 Adhere to support quality and standards.
 Ensure Services meet customer expectations and demand
 Reports creation and documenting agent’s performance.
 Work closely with the team to improve calling standards.

Education and Experience
 Min- 12th Pass
 Proficient in relevant computer applications
 Required language proficiency, especially Hindi and English
 Good Communication

Key Competencies and Skills
 Strong problem-solving abilities in technical and accounting basics.
 Patience/ Soft Skills
 Diligence
 Problem analysis and problem-solving
 Team player with the ability to work with minimal supervision