11+ IBM Tivoli Identity Manager Jobs in India

1) Hands on experience with Tivoli - ITM v5.1 troubleshooting.                                  

2) Familiar with Web Sphere Application Services                             

3) Familiar with Active Directory configuration                                   

4) Knowledge on LDAP, SSO.. Etc                              

5) Knowledge on Identity & Access Management process                 

     Qualiification:

• BTECH or Equivalent degree.
• 6 to 8 years of total experience.

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Role Description

As an Embedded Firmware Engineer, you will be part of the core R&D electronics team responsible for firmware development and system integration for various IoT-enabled and electromechanical systems. This role demands strong expertise in embedded programming, board-level design, and testing, along with a problem-solving mindset to bring innovative smart products to life.

Mandatory Criteria

• 2+ years of hands-on experience in Embedded Firmware development.
• Proficiency in Embedded C/C++ and strong debugging skills.
• Understanding of hardware design fundamentals and PCB-level integration.
• Experience working with STM32 and ARM Cortex M series controllers.
• Familiarity with RTOS frameworks and tools like KEIL, CUBEMX, or Atolic True Studio.
• Exposure to motor driver control systems and sensor integration.
• Strong analytical and troubleshooting mindset.

If interested kindly share your updated resume at 82008 31681

About the Role

Hudson Data is looking for a Senior / Mid-Level SQL Engineer to design, build, optimize, and manage our data platforms. This role requires strong hands-on expertise in SQL, Google Cloud Platform (GCP), and Linux to support high-performance, scalable data solutions.

We are also hiring Python Programers / Software Developers / Front end and Back End Engineers

Key Responsibilities:

1.⁠Develop and optimize complex SQL queries, views, and stored procedures

• Build and maintain data pipelines and ETL workflows on GCP (e.g., BigQuery, Cloud SQL)
• 
  
• Manage database performance, monitoring, and troubleshooting
• 
  
• Work extensively in Linux environments for deployments and automation
• 
  
• Partner with data, product, and engineering teams on data initiatives

Required Skills & Qualifications

Must-Have Skills (Essential)

• Expert GCP mandatory
• 
  
• Strong Linux / shell scripting mandatory
• 
  

Nice to Have

• Experience with data warehousing and ETL frameworks
• 
  
• Python / scripting for automation
• 
  
• Performance tuning and query optimization experience

Soft Skills

• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication and presentation skills, including data storytelling.
• Curiosity and creativity in exploring and interpreting data.
• Collaborative mindset, capable of working in cross-functional and fast-paced environments.

Education & Certifications

• Bachelors degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
• Masters degree in Data Analytics, Machine Learning, or Business Intelligence preferred.

⸻

Why Join Hudson Data

At Hudson Data, youll be part of a dynamic, innovative, and globally connected team that uses cutting-edge tools from AI and ML frameworks to cloud-based analytics platforms to solve meaningful problems. Youll have the opportunity to grow, experiment, and make a tangible impact in a culture that values creativity, precision, and collaboration.

Purpose of Job:
We are looking for an exceptionally talented Lead data engineer who has
exposure in implementing AWS services to build data pipelines, api
integration and designing data warehouse. Candidate with both hands-on
and leadership capabilities will be ideal for this position.

Job Responsibilities:
• Total 6+ years of experience as a Data Engineer and 2+
years of experience in managing a team
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in Spark ecosystem and has
worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as
Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or
Apache Hudi • Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions
Architect Associate Certification
• Have experience in managing a team

Qualifications:
At least a bachelor’s degree in Science, Engineering, Applied
Mathematics. Preferred Masters degree. Other Requirements: Team Management skills, Learning Attitude, Ownership skills

• Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
• Develop engaging and informative content that aligns with our brand voice and target audience.
• Research industry-related topics to develop original content.
• Edit and proofread content for accuracy, grammar, and style.

Content Strategy & Planning:

• Collaborate with the marketing team to develop content calendars and strategies.
• Brainstorm and pitch content ideas.
• Analyze content performance and make recommendations for improvement.
• Understand and implement SEO best practices to optimize content for search engines.

Collaboration & Communication:

• Work closely with designers, marketers, and other team members to ensure content consistency and quality.
• Communicate effectively with stakeholders to understand project requirements and deadlines.

We are looking for an experienced Technical Lead with a strong development background and leadership skills to drive technical solutions and manage a dynamic development team. The ideal candidate must have hands-on experience in WordPress, Laravel, Shopify, Node.js, and Server management, along with excellent communication and team leadership abilities.

Key Responsibilities:

Technical Leadership & Development:

• Lead the development team, providing technical direction, guidance, and mentorship.
• Architect and implement scalable, high-performance, and secure web applications.
• Provide hands-on expertise in WordPress, Laravel, Shopify, and Node.js.
• Manage and optimize server infrastructure for smooth deployment and performance.
• Ensure best coding practices, security, and performance optimization.
• Conduct code reviews, provide constructive feedback, and improve development processes.
• Troubleshoot, debug, and resolve complex technical issues.

Team Management & Leadership:

• Build and lead a high-performing development team, fostering a collaborative work culture.
• Assign tasks, monitor progress, and ensure timely delivery of projects.
• Conduct regular team meetings, training, and performance evaluations.
• Encourage innovation, skill development, and knowledge sharing within the team.
• Collaborate with cross-functional teams, including designers, project managers, and stakeholders.
• Act as a bridge between technical teams and business stakeholders, ensuring alignment on goals

Requirements:

• 5+ years of experience.
• Proven ability to lead and manage a development team.
• Expertise in WordPress, Laravel, Shopify, and Node.js.
• Strong experience in server management (Linux, cloud hosting, deployment).
• Hands-on experience with APIs, third-party integrations, and database management.
• Ability to design and implement technical solutions aligned with business objectives.
• Strong understanding of performance optimization, security, and scalability.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills in English, both written and verbal.
• Proactive, self-motivated, and able to work in a fast-paced environment.

Please note that, we are looking Male candidates for this position, in an around West Bengal only. 

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below! 

Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.

What you will do?

• Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
• Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
• Help customers understand and imagine the possibilities and potential that our platform provides to them
• Be proficient in conducting live demos and resolving any technical queries that the customers might have

You should apply if you

• Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are multi-tasker, critical thinkers, and tactical executioners
• Have worked with different teams and stakeholders and built strong customer relations
• Have worked with high-growth start-ups for a year or longer
• Have excellent communication and interpersonal skills

• Creating a strategy towards growing customer base and creating plans for retention of existing customers
• Managing and growing client account base with the best interest of client in mind
• Developing new business with existing clients
• Identifying areas of improvement to increase revenue from the client
• Acting as Single Point of Contact
• Being the default point of contact in all customer account management related matters
• Handling client grievances; managing expectations and ensuring issue resolution
• Coordinating with internal team for delivery of client requirements
• Ensuring timely and successful delivery of solutions based on client requirements
• Supporting Sales Team in negotiating contracts and closing deals
• Getting new leads from existing businesses for sales team
• Ensuring timely invoicing and revenue realization

Desired Candidate Profile

• 3 to 5+ years of Account Management experience
• SaaS/ IT preferable
• Strong interpersonal skills
• Very strong business writing and communication skills
• Strong technical understanding