11+ ITSM Jobs in Chennai | ITSM Job openings in Chennai

Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions

Job Description

Job Title: Java Developer

Experience: 9 to 12 Years

Job Summary:

We are looking for a skilled Java Developer with strong experience in Java, Spring Boot, and Microservices to join our dynamic team in Chennai. The ideal candidate will be responsible for designing, developing, and maintaining high-quality software applications that meet business needs.

Key Responsibilities:

Develop and maintain Java-based applications using Spring Boot framework.

Design and implement microservices architecture for scalable and resilient solutions.

Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.

Write clean, efficient, and well-documented code following best practices.

Participate in code reviews, testing, and troubleshooting to ensure high performance and quality.

Optimize applications for maximum speed and scalability.

Stay updated with emerging technologies and apply them to improve existing systems.

Assist in deployment and monitoring of applications in production environments.

Mandatory Skills:

Strong expertise in Java programming language.

Hands-on experience with Spring Boot framework.

Proficient in designing and implementing Microservices architecture.

Experience with RESTful APIs and web services.

Familiarity with databases (SQL/NoSQL) and ORM tools like Hibernate.

Understanding of CI/CD pipelines and containerization (Docker/Kubernetes) is a plus.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

5 to 11 years of relevant work experience in Java development.

Additional Skills (Optional):

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Knowledge of Agile methodologies and tools like Jira.

Good communication and teamwork skills.

Skills: Java, Spring boot, Implementation, Healthcare

Must-Haves

Java + Spring boot + Microservices

NP: Immediate – 30 Days

Only Chennai candidates should apply

In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system. Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.

Quality Assurance Manager Responsibilities

Develop and implement quality assurance policies and procedures

Plan and conduct quality audits and inspections

Monitor and analyze quality performance and trends using statistical methods and tools

Identify and resolve quality issues and non-conformities

Coordinate and supervise quality testing activities

Train and mentor quality assurance staff and other employees on quality standards and best practices

Prepare and present quality reports and documentation

Collaborate with other managers and departments to ensure quality integration and alignment

Liaise with customers, suppliers, and regulatory authorities on quality matters

Evaluate and recommend quality improvement opportunities and solutions

Quality Assurance Manager Required Skills

Strong knowledge of quality management principles, methodologies, and tools.

Excellent leadership and team management abilities.

Exceptional problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Proficient in using quality management software and tools.

Strong attention to detail and ability to work with complex data.

Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Strong understanding of regulatory requirements and industry standards.

Ability to influence and drive change across the organization.

Continuous improvement mindset and a commitment to delivering exceptional quality.

Required Qualifications

Bachelor’s degree in engineering, quality management, or a related field

Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred

Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry

Strong knowledge of quality assurance methodologies, tools, and standards

Excellent analytical, problem-solving, and decision-making skills

Proficient in MS Office and data analysis software

Outstanding communication, interpersonal, and leadership skills

Attention to detail and customer orientation

Ability to work under pressure and meet deadlines

Job Responsibilities: 

• Builds business by identifying and selling prospects; maintaining relationships with clients. 
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
• Prepares reports by collecting, analyzing, and summarizing information. 
• Maintains quality service by establishing and enforcing organization standards. 
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
• Contributes to team effort by accomplishing related results as needed. 

Working Conditions: 

• Sales engineers will drive the sales growth from their respective zones (it may be Bangalore/Chennai). 
• Work timings are from 9:30 AM to 07: 30 PM with suitable time offs for lunch and snacks. (Monday to Friday) 
• Travelling to prospective clients may be required for demo/trial as and when required. 

5-7 years of experience in Data Engineering with solid experience in design, development and implementation of end-to-end data ingestion and data processing system in AWS platform.

2-3 years of experience in AWS Glue, Lambda, Appflow, EventBridge, Python, PySpark, Lake House, S3, Redshift, Postgres, API Gateway, CloudFormation, Kinesis, Athena, KMS, IAM.

Experience in modern data architecture, Lake House, Enterprise Data Lake, Data Warehouse, API interfaces, solution patterns, standards and optimizing data ingestion.

Experience in build of data pipelines from source systems like SAP Concur, Veeva Vault, Azure Cost, various social media platforms or similar source systems.

Expertise in analyzing source data and designing a robust and scalable data ingestion framework and pipelines adhering to client Enterprise Data Architecture guidelines.

Proficient in design and development of solutions for real-time (or near real time) stream data processing as well as batch processing on the AWS platform.

Work closely with business analysts, data architects, data engineers, and data analysts to ensure that the data ingestion solutions meet the needs of the business.

Troubleshoot and provide support for issues related to data quality and data ingestion solutions. This may involve debugging data pipeline processes, optimizing queries, or troubleshooting application performance issues.

Experience in working in Agile/Scrum methodologies, CI/CD tools and practices, coding standards, code reviews, source management (GITHUB), JIRA, JIRA Xray and Confluence.

Experience or exposure to design and development using Full Stack tools.

Strong analytical and problem-solving skills, excellent communication (written and oral), and interpersonal skills.

Bachelor's or master's degree in computer science or related field.

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit: https://www.apexon.com/

About the role:

This role will help build and support the data factory, keying and Linking and Credit Products on Azure. The role will also in addition automate Infra as a code to protect data, performance, secure product and customer interactions. Configure and deploy tools to leverage operational metrics to support customers with sys on glass monitoring and via alerts to help with L2 and L3 support.

Responsibilities:

• Contribute to all phases of the development lifecycle
• Produce well-designed, testable, efficient quality code
• Ensure designs comply with specifications
• Prepare and produce releases of software components
• Support continuous improvement and innovation
• Produce quality documentation for the support teams
• Troubleshoot / Diagnose issues and identify appropriate solutions

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent experience required.
• 8 to 12 years of experience designing, developing and implementing software applications and hands-on experience with large-scale applications at large institutions with technologies like Java/J2EE, Spring, Spring Boot, producing & consuming REST API’s.
• Experience with front-end / UI technologies – ReactJS, JavaScript, HTML CSS
• Strong expertise on Kafka, event-driven architecture
• Strong experience using one or more Relational & non-relational NoSQL databases (Oracle, SQL Server, Cosmos DB, MongoDB, Cassandra, Redis).
• Expertise in Security, IAM Policies and Networking.

Great to Have:

• Experience with Kubernetes, Openshift
• Experience with Azure Event Hub, Azure Blob Storage, Stream Analytics.
• Practical experience with the end-to-end DevOps CI/CD pipeline including one or more of the following: Azure DevOps, Jenkins, Maven, Gitlab, and SonarQube.
• Strong experience on event-based architecture leading strategy, governance and execution of event-based architecture at large institutions.
• Financial services industry experience.
• Experience with analytics and performance monitoring.
• Knowledge of Test Driven Development (TDD) and/or Behavior-Driven Development (BDD).
• Experience in the day-to-day practicalities of Agile software Product Development Lifecycles such as Scrum, SAFe, DAD, Lean-Agile, Kanban, etc.

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: Experience with big
  • data tools: Hadoop, Spark, Kafka, etc.
  • Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
  • Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
  • Experience with AWS cloud services: EC2, EMR, RDS, Redshift
  • Experience with stream-processing systems: Storm, Spark-Streaming, etc.
  • Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

Responsibilities and qualifications

• 5+ years of Android development experience
• Will own several parts of our tech stack, but primarily our Android app
• Build new functionality to the Android app and regularly re-architect it to keep up with latest technologies (e.g., Kotlin)
• Work on new tech that we are already a leading user of (e.g., Google Firebase)
• Work closely with the backend team to construct creative solutions
• Optimize, improve efficiency, scalability, stability of application
• MUST BE reliable, and be able to communicate clearly
• MUST BE able to own and deliver their own work within deadlines, professionally
• Should be passionate about building a strong engineering culture

Bonus Points for experience building high-scale applications, SDKs and other web technologies (like JavaScript).

Who we are

• Fast growing Chennai-based startup (with venture funding)
• Led by strong engineers with significant experience at top tier firms like McKinsey, Oracle, Morgan Stanley, and authors of multiple Java Standards
• Building an awesome product already used by Swigg etc.
• Raised investment, so this role will not vanish in a few months
• Mentors include the Vice Chairman of HCL, Chairman of Singapore Airlines, Senior leaders from LinkedIn etc.

Other background information

• Looking for strong, passionate developers who want to join our team and grow
• We move fast, and will make you an offer in a few days for the right person
• The job location will be in Chennai (it is the SaaS capital of India)
• Please only apply if you are open to moving to Chennai (or are already here)
• This won't be a 10 - 6 job, but you will be given amazing responsibilities
• You will learn a ton, have a lot of flexibility, and have fun while doing it!

Job Perks

• Daily breakfast
• Friday team lunches
• Macbook 
• Office near beach (for when people return after COVID)
• Potential for stock options (in lakhs)
• Stipend to attend conferences
• Potential travel to Singapore and other client locations