11+ ITSM Jobs in Chennai | ITSM Job openings in Chennai
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Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
Java
Spring Boot
LeadershipJob Title : Lead Java Developer (Backend)
Experience Required : 8 to 15 Years
Open Positions : 5
Location : Any major metro city (Bengaluru, Pune, Chennai, Kolkata, Hyderabad)
Work Mode : Open to Remote / Hybrid / Onsite
Notice Period : Immediate Joiner/30 Days or Less
About the Role :
- We are looking for experienced Lead Java Developers who bring not only strong backend development skills but also a product-oriented mindset and leadership capability.
- This is an opportunity to be part of high-impact digital transformation initiatives that go beyond writing code—you’ll help shape future-ready platforms and drive meaningful change.
- This role is embedded within a forward-thinking digital engineering team that thrives on co-innovation, lean delivery, and end-to-end ownership of platforms and products.
Key Responsibilities :
- Design, develop, and implement scalable backend systems using Java and Spring Boot.
- Collaborate with product managers, designers, and engineers to build intuitive and reliable digital products.
- Advocate and implement engineering best practices : SOLID principles, OOP, clean code, CI/CD, TDD/BDD.
- Lead Agile-based development cycles with a focus on speed, quality, and customer outcomes.
- Guide and mentor team members, fostering technical excellence and ownership.
- Utilize cloud platforms and DevOps tools to ensure performance and reliability of applications.
What We’re Looking For :
- Proven experience in Java backend development (Spring Boot, Microservices).
- 8+ Years of hands-on engineering experience with at least 2+ years in a Lead role.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Good understanding of containerization and orchestration tools like Docker and Kubernetes.
- Exposure to DevOps and Infrastructure as Code practices.
- Strong problem-solving skills and the ability to design solutions from first principles.
- Prior experience in product-based or startup environments is a big plus.
Ideal Candidate Profile :
- A tech enthusiast with a passion for clean code and scalable architecture.
- Someone who thrives in collaborative, transparent, and feedback-driven environments.
- A leader who takes ownership beyond individual deliverables to drive overall team and project success.
Interview Process
- Initial Technical Screening (via platform partner)
- Technical Interview with Engineering Team
- Client-facing Final Round
Additional Info :
- Targeting profiles from product/startup backgrounds.
- Strong preference for candidates with under 1 month of notice period.
- Interviews will be fast-tracked for qualified profiles.
Python
Django
PostgreSQLDescription
Our engineering team is hiring a backend software engineer to contribute to the development of our Warehouse Management System (WMS) and its companion Handy Terminal device, both of which are integral to our logistics product suite. These systems are designed to seamlessly integrate with our state-of-the-art ASRS systems. The team’s mission is to build and maintain a robust, tested, and high-performance backend architecture, including databases and APIs, shared across all deployments. While the role emphasizes strong software development and engineering practices, we also value open communication and a collaborative team spirit.
In this role, you will:
- Design, develop, and maintain a key component that supports the efficient flow of supply chain operations.
- Enhance code quality and ensure comprehensive test coverage through continuous improvement.
- Collaborate effectively with cross-functional development teams to integrate solutions and align best practices.
Requirements
Minimum Qualifications:
- 6+ years of professional experience with Python, with a focus on versions 3.10 and above.
- Practical experience working with web frameworks such as FastAPI or Django.
- Strong understanding of SQL database principles, particularly with PostgreSQL.
- Proficiency in testing and building automation tools, including pytest, GitHub Actions, and Docker.
Bonus Points:
- Experience with NoSQL databases, particularly with Redis.
- Practical experience with asynchronous programming (e.g., asyncio) or message bus systems.
- Ability to clearly articulate technology choices and rationale (e.g., Tornado vs. Flask).
- Experience presenting at conferences or meetups, regardless of scale.
- Contributions to open-source projects.
- Familiarity with WMS concepts and logistics-related processes.
Is This the Right Role for You?
- You are motivated by the opportunity to make a tangible impact and deliver significant business value.
- You appreciate APIs that are thoughtfully designed with clear, well-defined objectives.
- You thrive on understanding how your work integrates and contributes to a larger, cohesive system.
- You are proactive and self-directed, identifying potential issues and gaps before they become problems in production.
Benefits
- Competitive salary package.
- Opportunity to work with a highly talented and diverse team.
- Comprehensive visa and relocation support.
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
1 to 3 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Read less
We are looking for a passionate and creative content writer to join our team and help take our customer-focused services to new heights.
As an ideal candidate, you are an individual who possesses world-class writing skills, is an independent thinker, requires minimal hand-holding, loves making complex technology easy to understand, and thrives in a fast-paced agile environment. You have a natural desire to help people understand values that are hard to understand.
Responsibilities
Ideate and manage the content calendar on your own. Take initiatives to come up with a content strategy & plan to be delivered on time.
Research, outline, write, edit, and publish new/existing web content, working closely with various teams to understand the values that we provide to customers.
Write compelling content for multiple online channels like blogs, white papers, case studies, videos, etc., to build brand awareness & thought leadership in the online merchandising domain
Research industry-related topics (combining online sources, interviews, and studies) to come up with content ideas.
Use basic SEO strategies in writing web content to maximize the online visibility of the website in search results.
Build and constantly update the knowledge base & web content.
Ensure all-around consistency (grammar, fonts, images, and tone) with presentation skills.
To constantly review the performance of the delivered content to meet quarterly KPIs
Skills and Qualifications
Bachelor’s degree preferably in Journalism, Mass Communication, Business Marketing or related field
2 - 3 years of content writing experience in tech start-ups (E-Commerce/B2B SaaS experience is a plus)
Strong written and verbal communication and experience working with B2B content in multiple mediums.
Have a proven track record of on-time and high-quality project delivery
Experience of having operated effectively in a high-demand, rapidly shifting / fluid environment.
Ability to work on multiple projects with different objectives simultaneously
Experience doing independent research using multiple sources.
Familiarity with web publication tools like Google Docs, WordPress, and HubSpot.
Qualities
Must be internally driven to constantly learn new things
Must be able to navigate well through uncertain situations/startup chaos.
Ability to meet hard deadlines and has an eye for details.
Ability to constantly challenge old practices.
Ability to provide a different perspective on the problems at hand.
PHP
C#JavaPythonJob Description:
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of back-end languages (e.g. C#, Java, PHP, Python)
- JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail.
Job Location: Chennai
Condé Nast is looking for a Project Manager - Product Operations who has proven
experience in project management and the ability to lead projects across various
teams. We are looking for a creative and dedicated individual who will fit with our
collaborative culture. You will be working closely across teams to ensure that all
project requirements, deadlines, and schedules are on track.
Primary Responsibilities
● Become a subject matter expert on experience with customer
segmentation, profiling, merchandising and targeting
● Produce high-level product requirements, iterate with design and
engineering teams.
● Engage and coordinate across teams to maintain product and strategy
alignment.•
● Manage the roadmap, prioritize product opportunities, refine feature ideas and
maintain existing features to drive business goals.
● Communicate project status, key issues and decisions, coordinate meetings
through the project lifecycle with appropriate business units and stakeholders
● Ensure delivery happen on time
● Focus on continual improvement and innovation through retrospective
Desired Skills & Qualification
● 6 to 8 years Project Management experience
● 1+ years of work experience in digital marketing / brand marketing
/ performance marketing in a consumer-centric business
● PMP certified
● A proven track record of working with engineers, and various stakeholders
to coordinate,plan, execute, and track product releases end to end.
● Experience managing data projects and online web applications
● Proven ability to manage multiple initiatives at the same time
● Excellent written and verbal communication skills
● Strong problem solving skills and willingness to think outside the box and roll
up one’s sleeves to get the job done
● Familiarity with agile software development methodologies.
● Proven ability to create clear, detailed, concise documentation -
Business Requirement, stories,
● Status reports, roadmaps, charts, etc. (please include samples)
● Proficient with one or more PM and Roadmap tools such as MS Project,
Jira, ProdPad, as well as MS Excel, Visio, PowerPoint and Word
● Experience and interest in media, publishing, and / or a related industry is a
plus
● Knowledge of UAT and QA/QC processes is an added advantage
● Strong understanding of technologies (Python, JS, Java, Cloud services, etc.) is
a plus
● Bachelor’s degree in business or information technology preferred.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and
Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made
the right move to invest heavily in understanding this data and formed a whole new
Data team entirely dedicated to data processing, engineering, analytics, and
visualization. This team helps drive engagement, fuel process innovation, further
content enrichment, and increase market revenue. The Data team aimed to create a
company culture where data was the common language and facilitate an environment
where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams-built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.
Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
-
Attends regular meetings and feedback sessions
HTML/CSSJavaAEM Developer - Job Description
Required Skills
- “AEM Lead Dev” - Minimum 3+ years of experience in AEM and at least 4 to 7 years of industry experience
- Design and develop AEM components and templates.
- Hands on experience in DAM, workflows, MSM, User management and Dispatcher.
- Strong in Maven configurations with respect to various AEM archetype projects and integrations.
- Basic understanding and implementation of Java/J2EE design patterns
- Knowledge on Portal or related technologies
- Experience with RESTful and SOAP based web services
- Intermediate experience with at least basic front-end skills - HTML, CSS, JS [Jquery]
Nice to have
- Adobe certification (AEM Developer/AEM Architect)
- Experience working with Adobe Cloud Manager for deployments
- Experience working with AEM as a Cloud Service (AEMaaCS)
- Experience using Adobe Target, Campaign, Analytics, Launch, and I/O, and how each of these integrates with AEM
- Experience with Adobe’s Commerce Integration Framework (CIF) components
- Experience, or at least exposure, to headless content delivery and presentation as single page applications
- Experience with server management in cloud ecosystems like Azure or AWS
- Prefer to have experience in third party integrations with AEM [Other products of Adobe or any other applications]
- Working with Adobe Marketing Cloud tools like Adobe Campaign, Target, Scene 7, etc
Location(s): Hyderabad, Chennai, Ahmedabad
Job Brief:
We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a
competitive and quick sales cycle environment.
Responsibilities:
• Sourcing new business opportunities through inbound lead follow-up and outbound calls
and emails.
• Understanding customer needs and requirements and accordingly suggesting the best
solution.
• Close new business by qualifying opportunities and securing online
demonstrations/meetings with key decision makers.
• Attend sales meetings, work closely with the team, and keep current with all product
information, pricing, and contract terms.
• Staying informed about competing products, new technologies, and services.
Desired Skills & Experience:
• 1-5 years of Tele / Inside sales experience in the B2B market with demonstrated success
in solution sales domains such as enterprise software.
• Demonstrated experience developing new business relationships at all levels of
enterprise organisations.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Comfortable selling tech product over calls and web presentation tools.
• Ability to multi-task, prioritise, and manage time effectively.
• Minimum qualification: A bachelor's degree in any discipline.
• A proven sales record and experience selling SaaS/PaaS products will be a big plus.
About Us:
The Dollar Business is the only multi-featured platform on foreign trade in India
[www.thedollarbusiness.com]. We are a technology company with its headquarter in Hyderabad and
regional offices in New Delhi, Ahmedabad, and Chennai. Our cloud-based technology service offering
is EXIMAPS, which is modelled as a Platform as a Service (PaaS/SaaS) product. It is powered by a
proprietary engine based on a triad of Foreign Trade Information, Human knowledge and Machine
learning (AI).
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