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Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Role Overview

Provide advanced (L3) technical support for Citrix environments, ensuring high availability, performance, and security of virtual applications and desktops. This role involves handling complex escalations, root cause analysis, and implementing solutions for enterprise-level Citrix infrastructure.

Key Responsibilities

• Escalation Support: Act as the highest-level escalation point for Citrix-related incidents and problems.
• Citrix Infrastructure Management: Administer and maintain Citrix XenApp/XenDesktop farms, Citrix ADC (NetScaler), and Citrix Provisioning Services.
• Troubleshooting & RCA: Perform deep-dive troubleshooting and root cause analysis for critical issues.
• Performance Optimization: Monitor and tune Citrix environments for optimal performance using tools like Citrix Director and EdgeSight.
• Patch & Upgrade Management: Plan and execute upgrades, migrations (e.g., XenApp 6.5 to 7.x), and security patches.
• Automation & Scripting: Develop PowerShell scripts for automation and efficiency improvements.
• Integration: Collaborate with VMware/Hyper-V teams for VDI and virtualization support.
• Documentation: Maintain detailed technical documentation and knowledge base articles.
• Security & Compliance: Ensure adherence to ITIL processes and security best practices.

Required Skills & Experience

• Technical Expertise:
• Citrix Virtual Apps and Desktops (XenApp/XenDesktop)
• Citrix ADC (NetScaler), Citrix Provisioning Services
• Active Directory, DNS, DHCP
• Tools: Citrix Director, EdgeSight, Citrix Studio
• Certifications: Citrix Certified Expert (CCE-V) or Citrix Certified Professional (CCP-V) preferred; ITIL Foundation a plus.
• Scripting: Strong PowerShell skills for automation.
• Soft Skills: Excellent problem-solving, communication, and ability to work in global teams.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

• 3+ years of experience in Front-end developement using Angular/Angular.js
• Good understanding of Core JavaScript.
• In-depth knowledge of the Angular framework.
• Good command of TypeScript.
• Thorough knowledge of web markup, primarily focusing on HTML language and CSS.
• A degree of experience with RESTful API integration.

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our latest venture is to build our own Cloud-based SaaS platform to disrupt the Digital Marketing space with a revolutionary voice & video platform - to help customers significantly improve conversions. The platform is built on Amazon Web Services, Google Cloud, and Salesforce CRM to drive Voice & Video with analytics & deep learning, all to significantly improve conversion rates.

We are setting up our offices in Chennai and Bangalore. Looking for an experienced Lead Developer who can become our employee#1 in India & eventually grow into a CTO role.

Job Requirements:

• Node.js and/ or Python - expert level. Over 5 years.
• Deep Knowledge of Amazon web services (AWS). Over 2 years.
• Expertise building on Lambda, API gateway, AWS Cognito
• Dynamo DB, Amazon RDS.
• S3, EC2, Route 53.

Role and Responsibilities:

• Build the platform from the ground up.
• Work with designers & developers to create signup, login, telephony, dashboards and control panel functions.
• Manage AWS instances and run the platform cost-effectively.
• Work with founders to build the roadmap and prioritize tasks.
• Communicate effectively - daily standups, weekly demos, etc.

Benefits:

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Flexible work: don't care when or where you work. We care how you work and how well you deliver.
• US-based team: open & transparent & professional. 
• Ability to make a direct impact & build a great platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.