11+ ITSM Jobs in Chennai | ITSM Job openings in Chennai
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Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
SENIOR DATA ENGINEER:
ROLE SUMMARY:
Own the design and delivery of petabyte-scale data platforms and pipelines across AWS and modern Lakehouse stacks. You’ll architect, code, test, optimize, and operate ingestion, transformation, storage, and serving layers. This role requires autonomy, strong engineering judgment, and partnership with project managers, infrastructure teams, testers, and customer architects to land secure, cost-efficient, and high-performing solutions.
RESPONSIBILITIES:
- Architecture and design: Create HLD/LLD/SAD, source–target mappings, data contracts, and optimal designs aligned to requirements.
- Pipeline development: Build and test robust ETL/ELT for batch, micro-batch, and streaming across RDBMS, flat files, APIs, and event sources.
- Performance and cost tuning: Profile and optimize jobs, right-size infrastructure, and model license/compute/storage costs.
- Data modeling and storage: Design schemas and SCD strategies; manage relational, NoSQL, data lakes, Delta Lakes, and Lakehouse tables.
- DevOps and release: Establish coding standards, templates, CI/CD, configuration management, and monitored release processes.
- Quality and reliability: Define DQ rules and lineage; implement SLA tracking, failure detection, RCA, and proactive defect mitigation.
- Security and governance: Enforce IAM best practices, retention, audit/compliance; implement PII detection and masking.
- Orchestration: Schedule and govern pipelines with Airflow and serverless event-driven patterns.
- Stakeholder collaboration: Clarify requirements, present design options, conduct demos, and finalize architectures with customer teams.
- Leadership: Mentor engineers, set FAST goals, drive upskilling and certifications, and support module delivery and sprint planning.
REQUIRED QUALIFICATIONS:
- Experience: 15+ years designing distributed systems at petabyte scale; 10+ years building data lakes and multi-source ingestion.
- Cloud (AWS): IAM, VPC, EC2, EKS/ECS, S3, RDS, DMS, Lambda, CloudWatch, CloudFormation, CloudTrail.
- Programming: Python (preferred), PySpark, SQL for analytics, window functions, and performance tuning.
- ETL tools: AWS Glue, Informatica, Databricks, GCP DataProc; orchestration with Airflow.
- Lakehouse/warehousing: Snowflake, BigQuery, Delta Lake/Lakehouse; schema design, partitioning, clustering, performance optimization.
- DevOps/IaC: Terraform with 15+ years of practice; CI/CD (GitHub Actions, Jenkins) with 10+ years; config governance and release management.
- Serverless and events: Design event-driven distributed systems on AWS.
- NoSQL: 2–3 years with DocumentDB including data modeling and performance considerations.
- AI services: AWS Entity Resolution, AWS Comprehend; run custom LLMs on Amazon SageMaker; use LLMs for PII classification.
NICE-TO-HAVE QUALIFICATIONS:
- Data governance automation: 10+ years defining audit, compliance, retention standards and automating governance workflows.
- Table and file formats: Apache Parquet; Apache Iceberg as analytical table format.
- Advanced LLM workflows: RAG and agentic patterns over proprietary data; re-ranking with index/vector store results.
- Multi-cloud exposure: Azure ADF/ADLS, GCP Dataflow/DataProc; FinOps practices for cross-cloud cost control.
OUTCOMES AND MEASURES:
- Engineering excellence: Adherence to processes, standards, and SLAs; reduced defects and non-compliance; fewer recurring issues.
- Efficiency: Faster run times and lower resource consumption with documented cost models and performance baselines.
- Operational reliability: Faster detection, response, and resolution of failures; quick turnaround on production bugs; strong release success.
- Data quality and security: High DQ pass rates, robust lineage, minimal security incidents, and audit readiness.
- Team and customer impact: On-time milestones, clear communication, effective demos, improved satisfaction, and completed certifications/training.
LOCATION AND SCHEDULE:
● Location: Outside US (OUS).
● Schedule: Minimum 6 hours of overlap with US time zones.
years MS SQL Server Administration experience required
∙Provide 24x7 support for critical production systems.
∙ Provide technical leadership for the service component or the product.
∙IT Operations with strong understanding of database structures, theories, principles, and best practices.
∙Experience with Performance Tuning and Optimization (PTO), using native monitoring and third-party tools
∙Experience with backups, restores and recovery processes
∙Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
∙Assist developers with complex query tuning and schema refinement.
∙Experience in handling database corruption
∙Manage Encrypted database, TDE and SSL certificate
∙Manage PaaS and IaaS environment
∙Experience with SSIS packages, SSRS and SSAS
∙Experience working with Windows server, including Active Directory
🔷 Company: Shaadi.com
📌 Job Title: Product Advisor – Market Development (Sales)
🏢 Location: 251/19/A, 3rd Floor, Jayalakshmi Towers, Motilal Nehru Nagar, Prakash Nagar, Begumpet, Hyderabad – 500016
💼 Employment Type: Full-Time | On-Site
🕒 Shift: Day Shift
📅 Notice Period: Immediate
📈 Experience Required: 1–5 Years
💰 Salary Range: ₹2,00,000 – ₹3,00,000 per annum
✨ Incentives: Attractive performance-based incentives (you can earn more than your base salary upon meeting targets!)
📚 Qualification: Minimum 12th Pass (HSC); Bachelor's Degree preferred
🗣 Languages Required: English, Telugu, Tamil, Malayalam, Kannada, Hindi
🔧 Key Skills: Sales, Telesales, Customer Interaction, Communication, MS Excel
About the Role:
Join India’s leading matchmaking platform, Shaadi.com, as a Product Advisor in our Market Development Team. This is a client-facing sales role, perfect for individuals who are persuasive, proactive, and passionate about connecting with people and driving business growth.
Roles & Responsibilities:
- Make outbound calls to Shaadi.com members using provided leads to promote premium services.
- Explain product offerings that assist users in their search for a life partner.
- Follow structured sales processes and scripts to achieve high conversion rates.
- Update system records and maintain accurate documentation after every call.
- Conduct timely follow-ups with non-converted inquiries and update their status.
- Meet daily targets for calls, talk time, and revenue generation.
- Participate in performance reviews and training sessions.
- Guide walk-in customers (if applicable) and convert them into paid members.
- Ensure proper documentation is maintained for all sales and client communications.
Ideal Candidate Profile:
- 1 to 5 years of experience in Sales or Telesales (preferably in B2C roles).
- Excellent communication, negotiation, and relationship-building skills.
- Clear speech and confident verbal delivery.
- Working knowledge of MS Excel.
- High motivation, resilience, and a target-oriented mindset.
Preferred Qualifications:
- Bachelor's degree in any discipline.
- Fluency in regional languages is a strong advantage.
Why Join Us?
- Fixed salary + performance-based incentives (earn beyond your CTC).
- Be part of a leading Indian brand in online matchmaking.
- Work in a fast-paced and fulfilling environment.
- Long-term growth opportunities and recognition.
🔗 Interested candidates can apply here:
Mandatory Skill set : C++ and Python - UNIX- Database - SQL or Postgres
Developer Role EXP : 3 to 5yrs
Location : Bangalore /Chennai/Hyderabad
1. Strong proficiency in C++ , with fair knowledge of the language specification (Telecom experience is preferred).
2. Proficient understanding of standard template library (STL): algorithms, containers, functions, and iterators
3. Must have experience on Unix platforms, should possess shell scripting skills.
4. Knowledge on compilers(gcc, g) and debugger (dbx). Knowledge of libraries and linking.
5. Good understanding of code versioning tools (e.g. Git, CVS etc.)
6. Able to write and understand python scripts (both python2 and python3)
7. Handson with logic implementation in python and should be familiar with list comprehension and is comfortable in integrating it with C++ and Unix scripts
8. Able to implement multithreading in both C++ and Python environment.
9. Familiar with Postgres SQL.
C++ developer with Python as secondary - 3 to 4 yrs exp / should be CW.
Job Description
SAP HR Technical Lead support Consultant will analyze and propose technical solutions for
Production issues raised as incidents and work towards closure. Work closely with Technical Team
and Functional Consultants. Provide effort estimation for any break fixes that are needed,
feasibility study, unit testing, technical review, and mentor/guide the technical team.
Essential Functions:
• Must be able to work on rotational shifts.
• Must have experience on 2-3 SAP Payroll implementations
• SAP HR ABAP development or support experience. Must have experience and expert knowledge
of ABAP development objects including Dialog programming, User-exits, BADIs, Smart Forms
and/or Adobe Forms, ALV, BAPIs, RFCs, and other SAP development tools.
• Must have worked on payroll implementation projects.
• Must have good experience in SAP HR ABAP and SAP UI5/Fiori applications using SAP Web IDE.
• Must have hands-on experience and technical proficiency in Object Oriented ABAP (OOPs) with
expertise in WRICEF development.
• Must have strong ABAP debugging skills
• Manage the support team of Functional associates, Technical associates and Scrum masters
focused on delivering and maintaining products for the Human resources domain.
• Work with solution architects and help define business processes and system architecture
• Support the team in ensuring that the Incidents, production bugs are resolved within the given
SLA
• Ensure that RCA is done and the systems (HRO/payroll) are stabilized
• Ensure compliance with security practices/guidelines and relevant technology standards
• Experience and worked on HR Interfaces.
• Support experience in SAP and the cross-function relationship between modules for forms,
reports, interfaces, enhancements, BDC, LSMW, BADI, BAPI, workflow, and other development
work
• Strong knowledge and understanding of SAP Transport layers, IDOCs and interfaces and the
different kinds of Transport Request and SAP best practices in handling transports
• Understanding of all the key enhancements spots (BADIs and User Exits) and how to best
leverage them to meet customer-specific requirements with minimal risk
• Exemplary troubleshooting skills and ability to drive root cause analysis on incidents and
problems
• Must have good experience in HR ABAP Programming. Extensively worked on PA, OM, Time &
Payroll.
• Must have good experience in SAP ESS/MSS modules of HR and all submodules of HR with
specialization in Payroll. Also, worked on PCRs in HR.
• Must have good knowledge on configuring and customizing various HCM Modules i.e. Personnel
Administration, Organizational Management, Time Management, Payroll, ESS/MSS
Required Education and Experience:
• Bachelor’s Degree or equivalent experience
• 8-12 Years of SAP ABAP/HR ABAP experience
• Strong application support experience for a large client
Preferred Education and Experience:
• SAP payroll technical knowledge
• Excellent written and verbal communication skills
• Good logical and analytical skills
• Ability to work independently and guide the technical team
• Worked on ticket handling tool service now.
Additional Eligibility Qualifications: An ideal candidate will have a minimum of 2-3 SAP HCM
Payroll support projects and 8-12 years of experience as SAP HCM ABAP developer.
send cv to vinay.sharmaatcodersbrain.com
Job Title: Associate / Senior Associate, Sales
Location: Chennai, India
Job Summary:
We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
Experience: 9-12 years
Location: Bangalore
Job Description
Strong Experience across Applications Migration to Cloud, Cloud native Architecture, Amazon EKS, Serverless (Lambda).
Delivery of customer Cloud Strategies aligned with customers business objectives and with a focus on Cloud Migrations and App Modernization.
Design of clients Cloud solutions with a focus on AWS.
Undertake short-term delivery engagements related to cloud architecture with a specific focus on AWS and Cloud Migrations/Modernization.
Provide leadership in migration and modernization methodologies and techniques including mass application movements into the cloud.
Implementation of AWS within in large regulated enterprise environments.
Nurture Cloud computing expertise internally and externally to drive Cloud Adoption.
Work with designers and developers in the team to guide them through the solution implementation.
Participate in performing Proof of Concept (POC) for various upcoming technologies to fit in business requirement.About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Social Media Expert
Description:
Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook? We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.
Competencies:
- Consistent and self-driven to learn about social media platforms and trends.
- Strong creative storytelling skills with a focus on visual and content aesthetics.
Skills:
- Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
- Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
- Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
- Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.
Experience:
- Demonstrable B2B social networking experience and social analytics tools.
- Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
- Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.
Location and Type:
Remote, Full-time
Evaluation:
Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.
Good understating or hand's on in Kafka Admin / Apache Kafka Streaming.
Implementing, managing, and administering the overall hadoop infrastructure.
Takes care of the day-to-day running of Hadoop clusters
A hadoop administrator will have to work closely with the database team, network team, BI team, and application teams to make sure that all the big data applications are highly available and performing as expected.
If working with open source Apache Distribution, then hadoop admins have to manually setup all the configurations- Core-Site, HDFS-Site, YARN-Site and Map Red-Site. However, when working with popular hadoop distribution like Hortonworks, Cloudera or MapR the configuration files are setup on startup and the hadoop admin need not configure them manually.
Hadoop admin is responsible for capacity planning and estimating the requirements for lowering or increasing the capacity of the hadoop cluster.
Hadoop admin is also responsible for deciding the size of the hadoop cluster based on the data to be stored in HDFS.
Ensure that the hadoop cluster is up and running all the time.
Monitoring the cluster connectivity and performance.
Manage and review Hadoop log files.
Backup and recovery tasks
Resource and security management
Troubleshooting application errors and ensuring that they do not occur again.
- Experience, preferably with web applications and not websites
- Experience with HTML5, CSS3, JQuery & Javascript
- Experience with JSON data structures





